Heather provided all necessary info for the trip, but in addition she provided tips and advice for things to due before, during and at the end of the trip. The little things that common people don't know or think about. Going a day earl to be ready for boarding planes, boats or whatever. She knows how to make the trip easier on the travelers. When we had questions or problems Heather was immediate and successful in solving problems. When we got to the location it was exactly as Heather said it would be. When we had a problem with charges (that change between booking and trip) Heather immediately contact management of the cruise line and got the problem straightened out. Thank you Heather for being there for us!!!!

I have been using Heather for years and have always received outstanding customer service at reasonable prices!

Heather has booked 3 trips for me, she is so responsive and always manages the details for you, she is so easy to work with and always has a positive view. She loves travel and loves to help people travel.

We made the switch to using a travel agent a few years ago for a group of 6-10 of us that usually go to the Caribbean every year. We have used Heather to make all of our travel arrangements since then and boy am I so glad that we have! She is amazing in every way, shape, and form. She pays attention to every little detail regarding your travel wishes, answers endless questions at the drop of a hat no matter how big or little (or silly!) We have had some hiccups during our travels (nothing to blame on her end) and she is there every step of the way to make sure that we are taken care of. She pays attention to details from sending you a pre-vacation goodie bag, to checking on you along each step of your travels. I will never hesitate to reach out to her to help with any travel needed no matter how big or small. The best part, is it's like having your own personal travel concierge because it doesn't cost a dime out of your pocket to utilize her services. :-)

We sailed on the Coral Princess to travel Alaska for the first time. This was our first cruise and Heather provided step-by-step help as we made plans and throughout the trip. She was so patient with our repeated calls and questions at all hours of the day. In addition, she was on standby for us during our entire trip to ensure we had the experience of a lifetime!

We cannot say enough wonderful things about our Heather!! She took care of every single detail for not one, but two amazing trips in 2025—Cabo in February and Cancun in December—and made both experiences completely seamless and stress-free. From start to finish, everything was perfectly planned. She handled all lodging, transportation, and transfers, making sure we never had to worry about logistics once we arrived. When we encountered flight issues—which were entirely weather- or airline-related—she immediately stepped in, managed the situation, and kept everything on track. Knowing she was monitoring things and advocating for us made a huge difference and allowed us to truly relax and enjoy our vacations. Her professionalism, responsiveness, and attention to detail are unmatched. She is proactive, reliable, and genuinely cares about her clients’ experience. We always felt supported, informed, and in great hands. If you are looking for a travel agent who will handle everything, anticipate issues before they become problems, and ensure your trip is as smooth and enjoyable as possible, we wholeheartedly recommend her. We would not book a trip without her and look forward to many more travels planned by her in the future!

I hate booking anything. Having to look at so many options and pricing and all the little wording you have to look for stresses me out. We needed a hotel for family get away. I told her what I was looking for and she exceeded my expectations. The hotel was beautiful! Probably the best hotel I’ve ever stayed in and was right by an outlet mall that was awesome! I don’t think I will ever book anything myself again. She makes it so easy.

Heather is top notch. She has gone way above and beyond to make sure not 1 but all 4 of our cruises so far are planned from start to finish. I can reach out with questions and if she doesn't know she will find out. Thank you so much and look forward to working with you on our next adventures.