Group Travel

View My Main Profile
Michael, Maggie & Rich - Culture Discovery, Travel Agent in Tampa, FL

Michael, Maggie & Rich - Culture Discovery

Tampa, FL Travel Agent
Super Agent

Michael, Maggie & Rich - Culture Discovery

Tampa, FL · 25+ Years of Experience

Culture Discovery Vacations, a Travel Leaders Network Affiliate Agency
5.0
(78)
99% Recommended
I have been traveling with Michael and Culture Discovery for over a decade on my group trips. Michael and his team are so good that... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

At Sea, Mediterranean, Caribbean, Europe, South Pacific

Interests:

Groups, Student Groups, Culinary & Foodie, Wine Country Vacations, Religious

Suppliers:

Celebrity Cruises, Royal Caribbean, AmaWaterways, Princess Cruises®, Oceania Cruises

About Me

Group Travel Amalfi Coast
Group Travel Amalfi Coast

Group travel planning requires someone that has a tremendous amount of experience. 

Group travel is nearly impossible to book online. There are too many complexities and with my experience, I will help you avoid the issues that drive group travel coordinators crazy. I would love to help you plan your group travel whether it be clubs, friends, corporate, church, or even destination weddings.

Since 2007, we have planned and managed more than 700 travel groups and counting!  To put that in perspective, we have managed everything for more than 20,000 guests.  Today, we manage an average of 60 groups per year (be it cruise or land), and have 5-Star reviews across the board here, on TripAdvisor, Google, and more.  On my website alone, you can browse through over 1,000 rave reviews from happy group travel guests over the years.

Group planning is not for the faint of heart.  Many agents love the idea because it is lucrative for them.  What many do not realize is that planning group travel and making it go off flawlessly is significantly more difficult than planning traditional travel.  The variables in dealing with groups are endless, and the details all need to match perfectly, from the earliest planning stages to after the group travel experience has ended.

So when you look for someone to handle a group for you, consider that almost everyone says they are an “expert.”  The question is, what is that backed by?

We Have Organized Over 800 Groups, averaging 60 per year!

For either land or cruise...

  • Luxury Travel Groups
  • Friends & Family Groups
  • Corporate Groups
  • Incentive Groups
  • River Cruise Groups
  • Affinity / Special Interest Groups

When you look for who will take care of your needs, you will find people with all kinds of different accolades, and it may become confusing.  There are travel agents that can have all sorts of credentials.  The next level up would be a travel agency.  Agents and Agencies rely on wholesalers (often called DMC - Destination Management Company) and actual operators (Tour Companies and Cruise Lines).  Our company is a DMC and an Operator, which puts us much closer to the actual source of what many of our guests look to achieve.

All of this really matters when you plan a group cruise, whether it is for a family reunion, a corporate meeting/incentive cruise, an affinity group cruise, or chartering an entire ship.

We Offer Much More:

  • A dedicated website for the group itinerary with the ability for group members to chat, ask questions, etc.
  • A downloadable smartphone app for all members of your group with all itineraries, confirmation numbers, travel documents, and much more. If you have special events on the cruise, these will be accessible in the app, and alerts can be set, group members can chat, etc.
  • Complete payment management for all group members (including spreading payments over time)
  • Dedicated hosts on a cruise for larger groups to take care of all of your needs
  • Private managed Facebook Group or dedicated Online Forum for the group
  • Management of any air, transfers, shore excursions, and special experiences during the cruise.
  • Kick-off meetings between our team and your group (live or webinar, depending on group size and location)
  • Special group amenities, vary by group size.

We Have Your Group Leader’s Back:

Cruise lines and tour operators offer special credits to companies that organize group travel, and many agencies take this as an additional profit incentive.  Instead, we will accrue 100% of those credits to apply to you.  This means that the more guests you have in your group, the more people can travel at no cost.   While it depends on the cruise line, in general, for every 8 rooms you book and pay for in full, one person can travel for free at a fare that is the average of all booked staterooms.  Keep in mind, that since rooms are double occupancy, this would mean that if you book 16 staterooms, you would get the 17th room for two people at no charge.

Special Extras for Cruise Groups Beginning, Ending or Passing Through Italy, Portugal, or Croatia

As noted earlier, we are a DMC and a tour operator.  We have a full team in Italy, Portugal and Croatia that operate some of the most epic and experiential tours and events you will ever find.  If your group cruise will touch Italy, Portugal or Croatia in any way, we can not only arrange but directly offer everything from shore excursions to weddings in Tuscan vineyards… A huge party in a villa overlooking the Amalfi coast with pizza and mozzarella cheese making, to a medieval dinner in an 11th-century castle.  We not only provide this, but my company is the source for many other agencies and tour companies.

 

 

Additional Languages
Italian,
Spanish

REVIEWS

Rating: 5.0
78 reviews
99% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 78 reviews

I won't let anyone else organize my groups!
Reviewed By Linda - Los Angeles, CA | Traveled to Mediterranean ~ At Sea ~ At Sea
I have been traveling with Michael and Culture Discovery for over a decade on my group trips. Michael and his team are so good that they know my desires better than I do. With every group I have put together, I have given Michael a basic idea what I wanted, and he delivered ten times what I was hoping for. Every trip has been the trip[ of a lifetime, from ground tours to cruises, he has always delivered 1,000%
Michael, Maggie & Rich - Culture Discovery responded
"Thanks so much! It sure helps that you always have wonderful groups! This last one was fantastic. I am so happy we were able to make it all come together so smoothly for everyone! Already working on next year :-)"
I would recommend this agent to my family and friends.
42 of 46 people found this review helpful. Was this review helpful to you?YES|NO
What every group planner should be!
Reviewed By Dick R. - Melbourne, FL | Traveled to Italy ~ Europe
I am part of a travel club for a large community, and first met Michael when we contacted him to do an Italy tour for a group of up to 45 people. We have had many agencies and tour companies before, but the way Michael presented for us was like nothing we had ever seen. His presentation in front of 500 members of our club was so successful that the tour sold out in 3 days and had a waiting list.

He came for another presentation for our group to finalize everything, and finally the tour happened. I have been to Italy many times, and this was the best we have ever experienced. The Vatican at night after it closed, our luggage waiting in our rooms with each hotel change, personalized gifts at each location, a sense of friendship along the way. It was more than perfect. Like no other tour we had ever been on.

He is now the only person we use for our groups. Cruises, tours, and more. We are currently planning a large group cruise with him, and a tour in Portugal for next year.
Michael, Maggie & Rich - Culture Discovery responded
"Thanks! You guys are absolutely the best, and such a pleasure. Every group you have had has been an honor to arrange (and our whole team loves you). I am so happy I will be with you on the group cruise next year, and then Portugal... it is going to knock your socks off :-) "
I would recommend this agent to my family and friends.
40 of 44 people found this review helpful. Was this review helpful to you?YES|NO
The only person for luxury cruises!
Reviewed By Melissa - Boca Raton, FL | Traveled to Alaska ~ USA
I love luxury cruises, and before I started planning with Michael, my husband and I didn’t feel comfortable doing excursions not offered by the cruise line. But on many occasions, Michael would organize private experiences for us that brought us to places we never would have experienced through the normal excursions. It has changed the way we see the world. When he plans a cruise for us, he also plans wonderful experiences when we are in port. It makes our cruise 100% better every time. When we get back on our ship and speak with others, they are always fascinated by the things we did, and wonder how we knew to do it. That is when I simply give them Michael’s email.
Michael, Maggie & Rich - Culture Discovery responded
"Thank you so much. It is my passion to help you get past the typical "tours" people do when they travel, and help you with unique and special experiences with the locals."
I would recommend this agent to my family and friends.
37 of 41 people found this review helpful. Was this review helpful to you?YES|NO
Nobody else compares
Reviewed By Janet - Austin, TX | Traveled to Caribbean
I've now had Michael plan three trips for me, one of which was two back to back cruises, and previously vacations run by his own company, Culture Discovery in Italy. In all the time I have known him, it is clear that he deeply cares about my experiences, and will goes way out of his way to make sure every part of my trip is better than I can ever expect. He has talked me out of trips that he would make much more money on because he just cares that my vacation is right for me. What can be better than that?
Michael, Maggie & Rich - Culture Discovery responded
"Thank you so much! And now I can't wait for next year when you will be on the transatlantic cruise group, then the Italy tour! Excited to be with you on that one :-) "
I would recommend this agent to my family and friends.
33 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Friendly, Knowledgable, and thinks of MY needs!
Reviewed By Brenda - New York, NY | Traveled to Italy ~ Europe
I met Michael after booking one of his company's tours through another travel agent. My agent booked his tour, as well as other travel for me in Italy. When Michael saw my arrival information, he saw major problems in my itinerary, and contacted my agent to help her correct mistakes. My agent was unresponsive, so he contacted me. My agent had rain travel within Italy for me that was going to cause me to spend dozens of unnecessary hours on trains, making near impossible connections. He completely reworked my itinerary for me (at no charge) in order to save me lots of time, connections and money. Since I was working with an agent, he told me to give the agent this info so SHE could book it for me. When I finally contacted her, she became very defensive, but I did some searching on my own and could tell that Michael was right. She booked the revised itinerary for me, but ever since I have had Michael handle ALL of my travel plans, and he has been wonderful. Now I tell everyone!
Michael, Maggie & Rich - Culture Discovery responded
"First, thank you so much for the review :-). To be fair, I want to defend your original agent a bit, because it really is a hard job. I have thousands of people per year traveling there, so I know the ins and outs of the train system like the back of my hand. The web info is very confusing, so almost anyone would have gotten that wrong. I help other agents very often because I know Europe so well. Similarly, other agents help me in other areas of the world in which they are more proficient. "
I would recommend this agent to my family and friends.
37 of 44 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
The Luxury Leaders Alliance is a unique networking environment for a carefully selected group of luxury advisors that have common experience, skills and mindset. Through collaboration, knowledge-sharing, and educational opportunities, these elite advisors are empowered to provide sophisticated, personalized experiences to luxury travelers.
Certified Group Travel Specialist: This certification program provides agents with a comprehensive approach to group sales, including planning, selling, marketing and managing group travel.  This is a three year study program that includes a group research project and an educational experience.
A Honeymoon Wishes Agent provides the only full service honeymoon registry for couples that expect a higher standard for their wedding.
Trusted Travel Advisor: A Trusted Travel Advisor credentials, resources and global connections translates to today’s consumer in respectful interactions, confidentiality, knowledge, and client advocacy of travel services provided in parallel with building long lasting client relationships that builds with each interaction.  A Trusted Travel Advisor knows their client better than the client may know themselves and puts those polishing touches on each travel collaboration.
19+ Year Group Travel Specialist
U.S. Virgin Islands Certified Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Small Ship Luxury Cruises
View Album
Food & Wine Vacation - Amalfi Coast, Italy

Client Testimonials

High Expectations Exceeded! AGAIN
Having read all of the marketing materials, and after speaking with Michael, we had high expectations for our cruise plus Tuscany tour. Those expectations were far exceeded!!! Our accommodations were lovely, cruise and hotel staff very attentive and professional. Amazing custom shore excursions, and the schedule, including cooking classes, was brilliantly organized. While other tourists were visiting "tourist" destinations, we were cooking or out in the countryside at vineyards or the goat farm. We visited the busier tourist locations in the late afternoon, when the crowds were leaving town. To us, this appeared to have been really well thought through and orchestrated for our benefit as a mixture between a cruise and culinary tour. It was truly a fabulous trip, thanks to Michael and his team at Culture Discovery.
Susan V, Columbus OH
This trip ranks as our #1 Italian experiene!!!
My group and personal assessment is a resounding 14 thumbs up! I thoroughly enjoyed my journey and the entire experience. Your entire team displays a wonderful and friendly spirit which engages every participant in such a welcoming and warm environment that all feel a family type friendship that will never diminish. We were blessed with our Multi-talented hostess with the mostest lovely Linda and our absolutely Best Driver on the planet Sergio. Theses two stars turned our transportation into pleasure trips. Lynda’s warmth and genuine sense of humor kept our energy soaring and our laughter roaring. My wife and I have been to Italy on four separate occasions ( She has been 5 times). This trip ranks as our number one Italian experience. The towns and venues we visited which all were more intimate and personable than our past visits. This similarity in their respective intimate identities made the interactions more informative and warm.
Vincent W
Best vacation ever!
This was the most amazing vacation! Michael & Culture Discovery Vacations planned everything out perfectly! From wine tasting with horses, private wine tastings and dinners to tours of cities. The accommodations were great and the cooking classes were wonderful! Our guide Mimo was terrific! He kept us 11 women on schedule which is hard to do! lol Our drivers Katusha and Mauritzio (I know I did not spell those right!) were also great!
Unna E.
Maybe the best trip EVER
I cannot express myself in a way that would tell you how amazing this trip turned out to be. We felt so loved and so welcomed. I knew I would like this trip but I was not aware of how much I would LOVE it. I am in awe of these sweet and generous people who were so eager to share their world with us. Please take this trip with CDV. You will enjoy every moment.
Regina H.
BESbswy