Wally Jones, Travel Agent in Phoenix, AZ

Wally Jones

Phoenix, AZ Travel Agent

Wally Jones

Phoenix, AZ · 25+ Years of Experience

Wallaroo Travel Services, an independent agent with Travel Leaders Wheeling, IL
Sorry, but at this time I am not taking on any new travel requests.
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5.0
(11)
100% Recommended
It was our good fortune to work with Wally Jones to arrange our trip to Australia. <br/>One of the things that impressed us the most was... Read More >
About
Reviews
Certificates & Awards
Travel Stories & Media

Areas of expertise

Destinations:

Australia, New Zealand, Japan, Thailand, South Africa

Interests:

Safari, Cruises, Luxury Cruises, Executive Corporate and Luxury Travel, Honeymoons

Suppliers:

Travel Answers, Viking, Funjet Vacations, Royal Caribbean

About Me

A bit more about me...

Suited up before jumping off the Auckland Tower
Suited up before jumping off the Auckland Tower

People travel for different reasons and it's my mission to ensure they aren't disappointed in the trips they entrust me to help create.  I take a bit of an empathetic approach in my planning.  After a brief consultation, I plan my client's journey as if it's a trip that I'll be taking.  Keeping your budget, desires and expectations in mind while I work to create your vacation. 

As a specialist I had to complete and pass all mandated tourism boards courses.  As well, I continue my education with regular destinations trainings.  I also find networking with various tour operators and other travel suppliers beneficial so I am up to date on such things as new tours and special offers that could be of interest to my clients.  My networking is done with office visits, webinars and attending trade shows and conferences.  However, I feel that in order to give my client's true guidance I need to experience a country myself.  So, I visit each of the countries I focus on as regularly as possible. 

One of my greatest joys is hearing from my client's after they've returned home telling me how much they enjoyed their travels.  I hope to one day have such a conversation with you. 

Please feel free to contact me when you're ready to start planning your next dream trip. 

 

 

 

REVIEWS

Rating: 5.0
11 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 11 reviews

Great memories of a great trip
Reviewed By JB Stanley - Phoenix, Arizona | Traveled to Australia & New Zealand
It was our good fortune to work with Wally Jones to arrange our trip to Australia.
One of the things that impressed us the most was the way Wally listened to us so he could customize our trip around our interests.
The accommodations he booked for us were all top notch and included an upscale bungalow on the Queensland coast and a lovely boutique hotel on the waterfront of Hobart.
Wally also had loads of practical tips, ranging from how to navigate the airports to some of the best places to shop in Sydney. He also handled our arrangements for a rental car for the week we spent in Tasmania.
All told, Wally worked with us for weeks, revising our itinerary as we tweaked our schedule. Throughout the process, Wally was easy to contact, thoroughly professional and always friendly.
Thanks to Wally, our trip was amazing in every way, and we came home with incredible memories. We couldn’t be happier with the results, and we’re already talking with Wally about another trip next year!
I would recommend this agent to my family and friends.
40 of 62 people found this review helpful. Was this review helpful to you?YES|NO
Very well organized first trip to London and Paris
Reviewed By First Timer to Europe - Phoenix, AZ | Traveled to London ~ England ~ Europe
Wally was easy to work with. He took a generous amount of time to speak with me on the phone multiple times during the process of planning my vacation. He has knowledge of very good tour companies and reliable transportation companies to provide services where I traveled (London/Paris). Wally made it very easy for me by emailing a final grouping of vouchers that I printed and took with me on my trip. These vouchers not only acted as tickets in some cases, but also were a good way for me to remember my scheduled events. Because of the help Wally provided me, my trip was much easier and stress free. This was my first time to both London and Paris, so having the help of someone who has been there before, and understands the best ways to plan, was invaluable.
I would recommend this agent to my family and friends.
40 of 63 people found this review helpful. Was this review helpful to you?YES|NO
Miami Bound!
Reviewed By Marlene - Phoenix, Arizona | Traveled to Miami ~ Florida ~ USA
Wally is dedicated and goes above and beyond to ensure that travel goes smoothly from start to finish. I would highly recommend Wally :)
Wally Jones responded
"Thank you, Marlene. I appreciate your kind words and I wish you happy travels. :) "
I would recommend this agent to my family and friends.
34 of 55 people found this review helpful. Was this review helpful to you?YES|NO
Better Than I Could Have Expected!
Reviewed By Jacob - Phoenix, Arizona | Traveled to Japan ~ East and Southeast Asia
Absolutely GREAT! He spent a lot of time getting to know what I would like out of my trip (even before I really knew what I wanted) Very little effort needed on my part, Wally took care of it all for a seamless experience for a first time traveler! I'll definitely be booking my next trip with him!
I would recommend this agent to my family and friends.
41 of 72 people found this review helpful. Was this review helpful to you?YES|NO
NA
Reviewed By NA - Scottsdale, AZ | Traveled to Washington D.C. ~ District of Columbia ~ USA
Wally has always been available when needed. He is service oriented and has worked well under pressure. You can feel his smile through the phone!
I would recommend this agent to my family and friends.
84 of 160 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
Aussie Specialist
100% Pure New Zealand Specialist
Japan Travel Specialist
South Africa Specialist
Kenya Travel Specialist

My Photo Albums and Videos

Australia
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New Zealand