River and Small Ship Cruising

View My Main Profile
Diane Neal, Travel Agent in Riva, MD

Diane Neal

Riva, MD Travel Agent

Diane Neal

Riva, MD · 25 Years of Experience

Cruises Come True, LLC, a Travel Leaders Network Affiliate Agency
5.0
(17)
94% Recommended
Professional, knowledgeable, manages the cruise for us brilliantly Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Netherlands, Germany, Jamaica, Ireland, Europe

Interests:

River Cruises, Small Ship Cruises, All Inclusive

Suppliers:

AmaWaterways, Paul Gauguin, Azamara, Viking

About Me

I have been a travel professional for over 25 years.  River and Small Ship Cruising is a division of Cruises Come True, LLC (established 1996) which I have owned and managed since 2003.  I am a firm believer in education and professional travel knowledge.  I have achieved the designation of Certified Travel Associate (CTA) from the Travel Institute and Elite Cruise Counselor Scholar (ECCS) which is the highest level of certification from Cruise Line International Association (CLIA).  I am also a CLIA certified Luxury Cruise Specialist (LCS), Destination Specialist (DS) for both Alaska and the Caribbean and Lifestyle Specialist for Honeymoons and Wedding Destinations.  I am an Accredited Travel Agent with International Airlines Travel Agent Network (IATA), a member of Cruise Line International Association (CLIA) and a member of Travel Leaders Network.   Since government retirement I have  been devoting my time to my passion of traveling the world and assisting others with travel plans. Professional Travel knowledge includes not only participating in travel related training, seminars, conferences, and certifications but also first-hand travel experiences.  I have travelled to more than 85 countries on all 7 continents and experienced over 90 cruises on 29 different cruise lines including luxury and river cruises, premium and mass market cruises.   For individual or group travel, call me at 410-573-6888 to plan your next vacation!  You’ll be glad you did!!

Tours

I also assist with travel plans for tours worldwide.  Where do you want to go?  India, South America, Japan, Australia....  It's a huge world.  Time to explore!

REVIEWS

Rating: 5.0
17 reviews
94% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 17 reviews

17 days of bliss
Reviewed By Dave - Saratoga NY | Traveled to Panama Canal ~ Panama ~ Central America
Professional, knowledgeable, manages the cruise for us brilliantly
I would recommend this agent to my family and friends.
18 of 25 people found this review helpful. Was this review helpful to you?YES|NO
Incredible fun with a many friends
Reviewed By Michael - Aiea Hawaii, but friends from many places | Traveled to St. Petersburg ~ Russia ~ Russia & Northwest Asia
Diane did a marvelous job for a dozen close friends on our Viking "Romantic Danube" cruise, and is following it up with our coming two week cruise with most of the same friends and more, "Viking Homelands" through the Baltic and North Sea. She satisfies every question and needs for many people. Not easy in fact, but she makes it seem so.
I would recommend this agent to my family and friends.
12 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Lucky to have found the perfect agency
Reviewed By Fran R - Mission Viejo CA | Traveled to Alaska ~ USA
I interviewed Diane Neal before booking my first cruise and was very impressed with the professionalism and consistent attention to detail. I had a lot of questions and when I left I knew her company was the perfect choice.
I would recommend this agent to my family and friends.
10 of 15 people found this review helpful. Was this review helpful to you?YES|NO
One of our many favorite trips!
Reviewed By Barb - North Potomac | Traveled to South Africa ~ Africa
Diane has booked many cruises and tours for my husband and me. She’s very detail-oriented and you will be happy you chose her as your travel agent.
I would recommend this agent to my family and friends.
9 of 13 people found this review helpful. Was this review helpful to you?YES|NO
Cruises Come True & Diane Neal an Excellent Coice
Reviewed By Dr Fred - Williamsburg | Traveled to Asia
Cruises Come True is real; Real person,Real attention to detail by a real independent nationally multi-certified owner/agemt: Diane Neal is not a group of part time agents,Diane works with yoy & for you We have known & traveled with Diane for over 10 yrs ,observed her serving other clients Diane works hard not just to get you best cruise prices but also best land travel packages She stays abreast of national trends with recertifications and personal traveling herself Diane/Cruises Cone True provide accessability and post service follow up, a real independent agent
I would recommend this agent to my family and friends.
8 of 15 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ECCS, Elite Cruise Counselor Elite, CLIA
CTA, Certified Travel Agent
DS, Destination Specialist - Alaska & Caribbean
Luxury Cruise Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
BESbswy