Working with Matt was seamless and flawless from the start. Matt took his time to explain all the options available to us. He answered any and all questions even if we asked them twice! He was always an email, phone call or zoom away. Once I became overwhelmed trying to make decisions on my own, he said not to worry and walked me through the details. He sat down with our family and went over the details and provided us options for our days in the park. Not only did he listen to the adults, he asked the kids what they wanted and if they had any questions themselves. Just when I thought he was done, he surprised us even more while on vacation. His attention to detail and listening to our needs and wants made this trip memorable and stress free! We will never use another travel agent. The only question left is, where to next?

We have booked multiple trips with Key to Adventure Travel Co. by Matt Bortmess and they have all been amazing! Matt handles every detail so that you don’t have to. Whether it’s picking the best all-inclusive resort in Mexico, or logging in super early to book a dining reservation at Disney World, Matt will do it all. He might be the biggest Disney fan I’ve ever met, and he wants your family to feel the same joy that he does when he is in the parks. His dedication to his clients is second to none! Book your next trip with Matt!

Taking a trip to Universal and the Wizarding World of Harry Potter had been on our family's wish list for a while. My husband and I wanted to try to do it, but had a hard time fitting in time to plan it.

I chose to work with Matt because I already knew he was trustworthy and would be easy to work with. I'm so glad we had him help plan our trip! He heard what our priorities were, gave us several good options and recommendations, and made himself available for questions as our trip got closer. He also respected our budget and preferences, which means a lot. The park itinerary plans that included some of our can't-miss items were super helpful - including some tips on where to find a spot for fireworks. I was able to focus on being present with my family on the trip, knowing we had a good plan. We loved the resort where we stayed, too!

Matt was incredibly helpful throughout the process of planning our trip as well as during the trip for any questions we had. In considering a Disney trip with two young children and a group of 8 people, I felt it would be overwhelming; however, Matt made it as smooth and simple as possible. We had a great time and are grateful for all of his advice and attention to detail during each step of the process!

Working with Matt to maximize our Disney vacation experience was incredible! I have been a frequent WDW vacationer, staying both onsite and offsite. Having Matt’s expertise cost me nothing extra, but added so many extra perks! His emails were timely, his tips were spot-on, and he was always available to help in case we encountered speed bumps along the way. WDW is ever evolving, it was wonderful to get the up-to-date facts on how to maximize our amazing Disney experience! I highly recommend that you ask Matt to help you plan your next trip!