Exceptional Italian Adventure
Reviewed By Broker00soul - Riverside, CA | Traveled to Italy | Europe
Terra Brown is an exceptional travel agent! She planned our dream trip to Italy, seamlessly coordinating multiple stops in Rome, Sorrento, Florence, Lake Como, and Milan. With a perfect mix of trains and private transportation, every detail was flawlessly arranged, making our journey smooth and incredibly pleasant. Terra’s expertise and dedication turned our trip into a marvelous experience we’ll never forget. I highly recommend Terra for anyone planning their next adventure!
Terra Brown responded
"Thank you, Tim and Denise, for your kind review! It makes me so happy to hear that you both had a wonderful Anniversary trip. You made my week!
I look forward to helping you both with any future trips or cruises. "
✓ I would recommend this agent to my family and friends.
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Best family trip in a very long time!
Reviewed By Holly - Menifee, Ca | Traveled to Kaanapali, Maui | Hawaii | USA
Our trip to Maui was perfect! Terra was there for any questions we had anytime we had them. We all enjoyed this trip so much and can't wait to book again with Terra!
Terra Brown responded
"Hi Holly! I am thrilled to hear that everyone had such an amazing vacation! Thank you for your kind words. It means a lot to me. I am looking forward to seeing where you want to go next! "
✓ I would recommend this agent to my family and friends.
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Exemplary Service
Reviewed By Grateful - Saline, Michigan | Traveled to Caribbean Sea | At Sea | At Sea
I have traveled the world for years and have dealt with many different travel agents, but NOBODY compares to the service received from Terra Brown. She was 100% accessible and extremely well organized with our group of 13 travelers.
Terra Brown responded
"Thank you so much for your kind words, Jan. I had a lot of fun getting to know you and your family during the planning process. I look forward to working with you all again! "
✓ I would recommend this agent to my family and friends.
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?????????? A Seamless, Personalized Experience!
Reviewed By TheRealJT - Fort Worth, Texas | Traveled to Punta Cana | Dominican Republic | Caribbean
Terra was absolutely amazing in helping us plan our trip to Punta Cana for my husband's birthday. From the very beginning, she was flexible, responsive, and truly attentive to every detail. I made a last-minute decision to change resorts—just three weeks before departure—and she handled it with total grace and professionalism.
Thanks to her dedication, the entire process was smooth and stress-free. Terra went above and beyond to make sure everything was perfect, and we couldn’t have asked for a better travel experience. I highly recommend her to anyone looking for a knowledgeable, patient, and thoughtful travel agent!
Terra Brown responded
"This means so much to me, Jess! I was thrilled to help you plan such a fun birthday celebration! Thank you, also, for trusting me to help make it special. I look forward to helping you with your next adventure! XO"
✓ I would recommend this agent to my family and friends.
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The Best Honeymoon
Reviewed By Koren Massie - Dallas, TX | Traveled to St Lucia | South Africa | Africa
Terra is so great as a person and as an agent. This honeymoon was originally planned for last year but due to some health problems, we had to push it back a year. Terra was so helpful in making sure we still had everything planned perfectly. She plans out ever detail perfectly and makes you feel comfortable which is very important to us. She answers all of your questions, she sends all the itineraries details and travel documents , she reminds you of deadlines, and she just makes traveling so hassle free. What I also love is that she is always available during your trip! Even with a time difference, she is returning calls and texts, answering questions so you never feel alone or overwhelmed. She also leaves us gifts and surprises which I think is so sweet of her and shows how caring she is as a person. She is my go-to for booking trips
Terra Brown responded
"Thank you so much for your sweet words! You made my entire week. I love helping plan your special vacations and moments together. You both deserve the best! I feel pretty blessed. Love you both!"
✓ I would recommend this agent to my family and friends.
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Awesome service!!!
Reviewed By Jstr169 - Reno, NV | Traveled to Calgary | Alberta | Canada
Terra did an aqesime job putting our trip together. I was blown away by the itinerary that she built for us. Way better than we could have done ourselves. Thank you Terra for your hard work and dedication to making this trip so memorable.
Terra Brown responded
"Thank you for trusting me with your trip! It means a lot to me. I also hope we can work on more adventures together in the future! Happy Holidays to you both! "
✓ I would recommend this agent to my family and friends.
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Trip canceled
Reviewed By Islandboii - Warrensburg, MO | Traveled to Balikpapan | Indonesia | East and Southeast Asia
I recently had the pleasure of working with an outstanding travel agent who went above and beyond to assist my group with our trip planning. From the very beginning, Terra was incredibly cooperative and attentive to our needs, helping us navigate every aspect of our itinerary. Her knowledge and expertise made the planning process enjoyable and stress-free.
Unfortunately, we had to cancel our trip due to unforeseen circumstances. Despite this disappointment, Terra remained supportive and understanding throughout the process. She promptly handled all the necessary cancellations and worked diligently to ensure we received any applicable refunds.
I truly appreciate her professionalism and dedication. Even though our trip didn’t happen, I would highly recommend Terra Brown to anyone looking for a seamless travel experience in the future. Her commitment to customer service is exceptional, and I look forward to working with her again when we plan our next adventure!
Terra Brown responded
"Thank you, Coral, for such a kind review. I truly have enjoyed working with your group. You were all a pleasure to work with. I want to manifest you all getting to Bali in the future! I look forward to working with you again as well. Thank you, again. "
✓ I would recommend this agent to my family and friends.
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Great Travel Advisor
Reviewed By G.G. - Inglewood, CA | Traveled to Jamaica ~ Caribbean
Terra Brown made booking so easy. Almost as if we just payed and everything else was taking care of. Unfortunately we weren't able to make the trip. She still provided us with information on how to recieve our refunds and was even available times help assist.
Terra Brown responded
"It was truly my pleasure to help you ladies. It is important to me that my client's have my help from start to finish, regardless of the outcome. I hope I get the opportunity to help you ladies with a future trip soon!"
✓ I would recommend this agent to my family and friends.
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A Fantastic Week!
Reviewed By Erin W - Chardon, OH | Traveled to Danube ~ On the River ~ At Sea
Terra was absolutely EVERYTHING that someone could ask for in a travel agent! She was always available to answer any questions I had, and I feel she went above and beyond to make sure all of my arrangements were handled smoothly and that I was ready for every step of my trip. I have never had a TA check in so consistently to make sure everything was moving along as it should. I appreciate the time she took to make the planner that I could share with my husband, so that he would always know where I was supposed to be on any given day of my trip. Little touches like that matter so much!
Terra Brown responded
"Oh my, thank you so much! It truly makes me so happy that you enjoyed every aspect of your river cruise and time in Germany. It was so much fun to plan this trip knowing it was going to be the perfect way for you to experience Europe and a river cruise for the first time. I'm excited for your next river cruise! Thank you, again, for trusting me to make it a wonderful adventure. "
✓ I would recommend this agent to my family and friends.
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Traveling Book Club Getaway in Nantucket
Reviewed By Jenny - Willits, CA | Traveled to Nantucket ~ Massachusetts ~ USA
Terra arranged a magical girls weekend based on our love for the author Elin Hilderbrand, and her book "Hotel Nantucket." I am a travel advisor and was especially impressed with her attention to detail before and on this trip. I was also impressed on how professional and kind she was on the entire trip. Her pleasant demeanor helped all of us relax and get to know one another. We came away from this weekend with new friends and great memories!
Terra Brown responded
"Thank you, Jenny. So humbled by your sweet review. I am so glad that you had a wonderful time on our literary retreat! It means a lot to have you in our Traveling Book Club and even more special that you and your daughter joined us for a memorable weekend together. It was great to see you both together and making memories that will last forever. Looking forward to our next TBC adventure!"
✓ I would recommend this agent to my family and friends.
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15 Year Anniversary European Vacation
Reviewed By Jaime - Yucaipa, CA | Traveled to Europe
Terra is a genuinely caring and attentive travel agent. She is responsive, professional, and listens to all of your requests. She put together an incredible trip for our 15 year anniversary! She took care of every detail and made sure all of our key points of interest were included in our trip. Any time I had a question she was available. She found something within our budget and worked with all my adjustments. She is truly top notch at her profession!
Terra Brown responded
"Thank you SO much for your kind review. It means so much! What a wonderful time I had designing your special anniversary trip! I am so glad to know that you both had a really fun time on your trip. Such great cities to explore and make memories. Looking forward to your next adventure! XO"
✓ I would recommend this agent to my family and friends.
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Once in a lifetime honeymoon trip
Reviewed By kmann8898 - Orange County, California | Traveled to Croatia ~ Europe
Terra was absolutely amazing!! She was so easy to work with and worked extremely hard on our honeymoon. We never could have done with extensive trip without her help, guidance and knowledge of Europe made our honeymoon so easy and fun!! Venturing through Italy and Croatia with terra’s help during our honeymoon, made life simple, easy and fun!!
Terra Brown responded
"I had so much fun planning this special Honeymoon trip to Italy and Croatia with you both! Thank you for such a kind review. Cannot wait to see what is on tap for the next adventure! I'm always here for you guys. XO - Terra"
✓ I would recommend this agent to my family and friends.
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Easy, Fun, and Exciting
Reviewed By Johnny - Los Angeles, CA | Traveled to Europe
Terra made our entire Europe trip unforgettable. We saw everything we wanted to see and more, and Terra worked around the clock to create an itinerary for us on such short notice (less than one month before a month-long trip). Everything was so easy; Terra really took all of the stress out of the travel experience and gave us a trip we'll never forget.
Terra Brown responded
"Thank you so much, Johnny! It's wonderful to hear from you. It makes me so happy to know that you both made such unforgettable memories on that trip. I'm ready to plan the next one whenever you are! "
✓ I would recommend this agent to my family and friends.
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ABC cruise!!!
Reviewed By Vicki - Riverside, California | Traveled to Aruba ~ Caribbean
Terra was very efficient. She was also very quick to respond when we had a question and we had a lot of questions. She sent all of us a packet with all the details before our cruise. She even made door signs for us!! We will be using her again!!!
Terra Brown responded
"I loved planning this cruise for you all! Such a fun reason to celebrate! Thank you for trusting me to help make it a special trip! Cannot wait to see where you want to go next!"
✓ I would recommend this agent to my family and friends.
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Great trip lots of laughs
Reviewed By TLT - Rancho Belago California | Traveled to Aruba ~ Caribbean
I loved working with Terra. She is on top of everything and if you have a question, she immediately does what she can to respond and get the answer for you. she is very courteous and no question is a stupid one😊
Terra Brown responded
"I love working with you, too! Thank you for letting me help plan such a fun milestone trip for your friends. Can't wait to see where you guys want to go next! I will be ready!"
✓ I would recommend this agent to my family and friends.
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Short notice
Reviewed By CDF - Clarksville, Tennessee | Traveled to California ~ USA
shoulda kicked-me-to-the-curb several times. Her diligence allowed for a sweet time with friends and family. I shoulda called instead of texting itinerary
Terra Brown responded
"You crack me up! I am always happy to help you! So glad you thought of me. XO"
✓ I would recommend this agent to my family and friends.
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Helping hand always available - Best trip ever!
Reviewed By Ramona - Yorba Linda, CA | Traveled to Cortona ~ Italy ~ Europe
Excellent experience! I felt like Terra really cared about my trip and was available through the whole thing if needed (even though she was on vacation herself!) I lucked out in finding her, unfortunately after I had booked some things myself. I will not be planning my own trips again! Thank you Terra!
Terra Brown responded
"You are so sweet, thank you!!! I am so appreciative of your kind words and so so happy that I could at least play a small part of helping your family have a wonderful time in Europe! Can't wait to see where you decide to visit next! I'm here for you!"
✓ I would recommend this agent to my family and friends.
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My 50th Birthday Trip
Reviewed By Amy - Redlands, Ca | Traveled to Italy ~ Europe
Terra was very thorough with every aspect of our trip. All documents were given to me prior to leaving and explained. She gave me everything we needed to make our trip a success!
Terra Brown responded
"I am so grateful you trusted me to make your dream of celebrating your 50th Birthday in Italy one for the memory books! I hope it exceeded your expectations. Looking forward to the next adventure! "
✓ I would recommend this agent to my family and friends.
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Last minute month long trip to europe
Reviewed By Esther - Los Angeles | Traveled to Europe
Terra was absolutely amazing. We gave her an impossible task: arrange a last minute one month trip to Europe (7 countries) complete with hotels, flight, trains, tours, transportation etc for my son and husband all within 2 weeks of travel! We were amazed at the incredible trip and put together within a matter of days. She was extremely knowledgeable, very hard working and responded to all of our communications and questions promptly and always with good cheer. Everything that she arranged turned out to be wonderful and this very last minute trip to seven countries for a whole month went without any problems or hiccups. She really and truly is an incredible travel agent and a consummate professional. We can’t recommend her highly enough.
Terra Brown responded
"Dear Esther,
I am truly humbled by your kindness. Thank you for trusting in me to help make their Father & Son trip so special. Their smiles in pictures were worth every late night in my office! I look forward to helping your family with the next adventure! "
✓ I would recommend this agent to my family and friends.
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Terra saved the day! My BIG day!!
Reviewed By Jess C - Los Angeles, CA | Traveled to Paris ~ France ~ Europe
Terra was absolutely amazing from the get-go! When I was stressing out about finding rooms for my wedding guests amidst the high demand during the Olympics, she jumped right in and worked her magic, securing multiple rooms within just 24 hours. Her friendly and caring nature definitely shows as she not only helped my guests but also shared fantastic recommendations for Paris excursions. 🥹 Working with Terra was an absolute joy—I couldn't have asked for a better experience. 100%
Terra Brown responded
"Jess, it was my pleasure to help you. No bride and groom need to take on that kind of stress. Looking forward to wedding pics and hope to work with you again for your future travels. XO"
✓ I would recommend this agent to my family and friends.
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Terra's an absolute LIFESAVER
Reviewed By C - San Francisco, CA | Traveled to Ohio ~ USA
I found Terra on travelleaders.com when I was searching for someone to help me plan a trip from California to Ohio for a friend's wedding. It was my first time using a travel agent for a non-Disney trip, and I am SO grateful that I had Terra's help! She helped me to plan a fun, affordable trip with my partner and then helped to keep me sane when I had to cancel and reschedule everything only 5 (!!!) days before my trip (while she was on a trip herself)! I also had crazy delays while I was traveling and she helped me make sure everything was rescheduled without any issues. I highly recommend working with Terra, she's a lifesaver! She will go above and beyond to make sure your trip is planned, will communicate with you every step of the way, and make sure that no detail is missed.
Terra Brown responded
"You are the sweetest! Thank you for your kind words. When I said I was there for you from beginning to end, I meant it! HAHA. I was so grateful you trusted me to take care of your trip; even through the bumps. Looking forward to your next vacation!"
✓ I would recommend this agent to my family and friends.
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HIGHLY recommend Terra for your next vacation!
Reviewed By Megan - Sacramento, CA | Traveled to Hawaii ~ USA
Terra helped us plan our multi-generational family trip to Hawaii ( the island of O‘ahu). I can honestly say our trip was so spectacular because of Terra. She took care of *everything*. Before the trip, we had several phone calls where we talked about details and planned our itinerary. She had a lot of great recommendations for what to do and where to eat on the island. She coordinated all of our transportation so we didn’t have to worry about a thing! She even set up a mobile itinerary we could access on our phones with all our daily details to keep us organized. Several times a day my parents mentioned how thankful they were for all of Terra’s help and organization. <3 Terra was kind, enthusiastic, and I HIGHLY recommend her services to help plan your next vacation!
Terra Brown responded
"I've truly enjoyed getting to know you and your family through planning this special trip to Hawaii. Thank YOU all for trusting me to make this vacation a lot of fun and so memorable. Can't wait to see what is next! "
✓ I would recommend this agent to my family and friends.
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Bucket list vacation!
Reviewed By NH - La Mesa, CA | Traveled to Iceland ~ Europe
Terra was amazing at planning our dream vacation from start to finish! She was attentive, helpful, knowledgeable and patient. As a first time traveler, it was wonderful to have such a supportive and friendly agent . She was accessible throughout the whole process and even during the trip qith a 10 hour time difference! I will definitely be using her for all of my future adventures!
Terra Brown responded
"Your trip was super special and quite extraordinary to help plan! Even though you were a first time traveler, I love that you went all in! I've enjoyed getting to know you through the process and can't wait to hear where you plan to go next. I will be ready! XO"
✓ I would recommend this agent to my family and friends.
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You win some, You lose some
Reviewed By Koren - Los Angeles, CA to Dallas, TX | Traveled to Caribbean
Terra is amazing! I planned a cruise thru her for my bachelorette party and she was amazing with helping me decide on the best place to go within my budget. After the cruise was decided, she stayed on top of making sure she sent emails to my girls and answering any and all questions we had. Unfortunately due to medical reasons, I had to cancel my cruise. But Terra has still been amazing with helping us get our refunds and checking on me to make sure I am alright.I love that even when she couldn’t talk at the moment, she always sent me a text telling me she is busy and will call me when she can. She is very friendly and down to earth! And if and when I plan another trip, I would love to utilize her services again.
Terra Brown responded
"I have absolutely loved getting to work with you and the girls! You all have been so much fun to get to know and work with everyone. I hope you know that despite everything that has happened, you are so inspiring! Don't worry- another trip will happen! "
✓ I would recommend this agent to my family and friends.
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hawaii cruise
Reviewed By hawaii cruise - winchester, ca | Traveled to Hawaii ~ USA
Terra did everything we requested and was very responsive to any questions we had. She even had chocolate covered strawberries waiting in our cabin when we arrived.
Terra Brown responded
"I truly enjoyed planning out your cruise with you, and so happy that you both had a wonderful time in Hawaii! Looking forward to where you travel next!"
✓ I would recommend this agent to my family and friends.
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Honeymoon in Utah
Reviewed By Will - Hemet, Ca | Traveled to Salt Lake City ~ Utah ~ USA
She was very attentive to all our needs, me and my wife were not very sure what we wanted to do, or even how to do it. Terra gave us gentle nudges and would message us if we went silent for to long with ideas or a question we hadn't thought of yet.
She even sent us a lil gift when we arrived at our hotel!!
Terra Brown responded
"It was a real pleasure to work with both of you for your Honeymoon! I am glad you were happy with my services and I'd love the opportunity to work with you both again in the future!"
✓ I would recommend this agent to my family and friends.
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Unforgettable Italian Honeymoon
Reviewed By Katie - Irvine, CA | Traveled to Italy ~ Europe
My husband and I recently had the pleasure of working with Terra when helped us plan our dream honeymoon. Terra truly offers exceptional service, paid attention to every single detail, and was dedicated to making our honeymoon stress free and unforgettable.
Terra demonstrated fantastic communication skills. She was responsive and attentive to our every inquiry, idea and concern. She crafted a flawless itinerary for us and selected a perfect combination of hotels that suited our preferences and budget. From luxurious boutique hotels to charming bed and breakfasts, every stay exceeded our expectations. Terra took time to curate the best activities and experiences for us too, she really took the time to understand our interests and made sure that we were well taken care of. From the moment we arrived at the airport to our smooth train journeys, we were able to relax and enjoy the journey without any hassle or stress.
Highly recommend Terra for any travel planning needs!
Terra Brown responded
"Hi Katie! I had so much fun planning your amazing Honeymoon! Thank you both for putting your trust in me to deliver such an unforgettable adventure. Looking forward to working with you again! XO"
✓ I would recommend this agent to my family and friends.
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Spring Break in LA
Reviewed By Julie - Denver, CO | Traveled to Los Angeles ~ California ~ USA
Terra was amazing! She listened to my thoughts on what we were looking for in our vacation and sent me links to several hotel options. I found the one that seemed perfect and she quickly made the reservation. She also made us a great itenerary with all our flight info (even though we booked that ourselves) and our park tickerts. It was so easy to find what we needed! Our weather was not perfect but the itenerary included things to do that we didn't plan so we were able to find indoor things to keep us busy.
Terra Brown responded
"I had so much fun planning your vacation! Though Mother Nature didn't cooperate, I am happy that you still found a way to enjoy your trip."
✓ I would recommend this agent to my family and friends.
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Best trip ever
Reviewed By Tim wynia - Murrieta ca | Traveled to Maui Island ~ Hawaii ~ USA
Awesome
Terra Brown responded
"So glad you had such a memorable trip. Looking forward to helping you with your next vacation!"
✓ I would recommend this agent to my family and friends.
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Absolutely a Relaxing Cruise.
Reviewed By Letty - Sun City, California | Traveled to Mexico
She is absolutely the best, very knowledgeable and helpful. She was there for us when needed.
Terra Brown responded
"It was a pleasure helping you book your cruise! Looking forward to helping with your next adventure!"
✓ I would recommend this agent to my family and friends.
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Birthday trip
Reviewed By Ramona - Wildomar, CA | Traveled to New York City ~ New York ~ USA
Terra got everything we wanted and gave us a good price. When I had to cancel a traveler to add another she did that for us with no issues at all. I’m so grateful. It was a wonderful trip.
Terra Brown responded
"Thank you for trusting me with such a special occasion! Looking forward to your next adventure! "
✓ I would recommend this agent to my family and friends.
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Quick Weekend Escape
Reviewed By Jim - Sun City, CA | Traveled to San Francisco ~ California ~ USA
Great communication. She knew exactly what we needed to make my daughter's birthday trip memorable. All her recommendations were spot on. The Stranger Things Experience, the bay cruise, the hotel location... everything was perfect. I will definitely use her for future trips.
Terra Brown responded
"Thank you for your wonderful review. I look forward to booking more memories for you in the future. "
✓ I would recommend this agent to my family and friends.
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