Find a travel Agent
New York
Denise Ambrusko-Maida
Luxury and Family Travel Specialist
Return to My Main profile

Denise Ambrusko-Maida

Tonawanda, NY Travel Agent

Denise Ambrusko-Maida

Tonawanda, NY Travel Agent
Travel Brilliant Adventures, a Travel Leaders Network Affiliate Agency
29 reviews
100.00% Recommended
8 Years of Experience
Luxury and Family Travel Specialist
Let us help you see the world!

My Name is Denise, founder of Travel Brilliant. I'm busy business owner and a mom, I understand how important your time is and how precious your vacation is to you. You want it to be perfect, and you worry if everyone will have a good time, but you want to relax too.

You may plan a vacation once a year, but I do it multiple times a day. I know how hard it is to relax on vacation so let me take on the planning so you can focus on making those magical memories! Whether you’re planning a honeymoon or multi-generational family vacation or just a quick getaway, I’m here to help you see the world.

I'm also an avid traveler and have been all over the US, Central America, and Europe. have been too many of the locations I recommend and have personal relationships with the vendors we use. My personal travels have brought me through tiny Mediterranean villages and lush tropical rainforests, staying in places off the beaten path. I love to experience the culture first-hand and can help you find itineraries that are luxurious AND authentic. 

My Expertise

• Disney Travel Specialist- Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, Aulani a Disney Spa & Resort 

• Cruise Lines Certifications- Master Royal Caribbean Cruise Specialist, Commodore Princess Cruise Specialist, Amawater Ways Specialist, Viking River/Ocean Specialist, Celebrity Cruise Line Specialist, American Queen Steamboat Company Specialist, Windstar Specialst, Oceania Specialist, Azamara Specialist, Holland America Specialist, Commodore Cunard Specialist, Silverseas Specialist, Uniworld Specialist

• All-inclusive Resorts Certifications- Sandals/Beaches Specialist, Karisma Resorts Specialist, AMResorts Specialist, Riu Resorts Specialist, Couples Resort Specialist, Iberostar Specialist, La Coleccion Expert 

• Railway Vacations Certifications- Rocky Mountainer Specialist 

• Destination Expert Certifications- Hawaii Destination Specialist, Mexico Destination Specialist, Jamaica Destination Specialist, Dominican Republic Specialist, Bahamas Destination Specialist, Aruba Destination Specialist, Japan, Destination Specialist, Korea Destination Specialist, Whales, Destination Specialist, Dubai Destination Specialist, Belize Destination Specialist

• Guided Tours Certifications- Trafalgar Tours Specialist, Exodus Tours Specialist, CIE Tours Specialist, Vatange Deluxe Specialist, Contiki Tours Specialist, Collette Tours Specialist

I am an LGBTQ friendly agent, dedicated to working with travel suppliers that promote properties whose business practices, company culture, and employee policies ensure a comfortable and enjoyable experience for LGBT travelers and their allies.

Want to learn more? Visit: www.travelbrilliant.net 

Certificates & Awards

Client Reviews

My Places

Areas of expertise
Costa Rica
Disney Vacations
Beach Vacations
Escorted Tours
River Cruises
Supplier Partners
Sandals and Beaches Resorts
Classic Vacations
Rocky Mountaineer
Certificates & Awards
ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Royal Caribbean Master Specialist
Hawaii Destination Specialist
Disney Travel Specialist
Japan Destination Specialist
Bahamas Destination Specialist


Rating: 5
29 reviews
100.00% Recommended
We felt like VIPs
Reviewed By Andrew - Maywood, New Jersey | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I reached out to Denise Ambrusko-Maida to book my family trip to Nickelodeon Resort in Punta Cana for July 2018. This was one of the best decisions I ever made. Denise was efficient, expedient, enthusiastic, and most of all patient in handling all of my family’s needs. Denise was thorough in everything she did. She verbally told me, emailed me, and mailed me everything we needed for our trip.
Fast forward to the trip. When we arrived at Nickelodeon, there was an issue with making reservations for dinner. I called Denise and without hesitation, we were booked in one of the restaurants and treated like VIPs while there.
I can’t thank Denise enough for all that she did to make my family trip unforgettable. Anytime anyone is planning any type of vacation, you would be wise in contacting Denise to handle all your travel needs.
I would recommend this agent to my family and friends.
9 of 15 people found this review helpful. Was this review helpful to you?YES|NO
Denise is a God send!
Reviewed By Chris - Buffalo, NY | Traveled to New York City ~ New York ~ USA
This was our first time using a travel agent. I have always booked myself on travel websites thinking it was cheaper and easier. After our first trip with Denise, we clearly saw that I've been doing it wrong for years! She was more affordable than anything I could find myself, and her knowledge of anywhere we are traveling is better than even google. On the last day of our trip, Hurricane Henri caused our flights to be cancelled. We woke up to a message from Denise that she was on it and got us out of NYC the next day and even rebooked our room at the hotel for us. It would have really changed the tone of our trip had we woken up and had to do it all ourselves without any industry knowledge. With Denise on it, we continued our trip and had another great day. We are using Denise again for a trip to Aruba in October!
Denise Ambrusko-Maida responded
"Thank you so much for the kind review. While no one likes to have their travel delayed due to a hurricane, I'm happy you were able to add another day to your trip to enjoy the city. Denise"
I would recommend this agent to my family and friends.
5 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Made our Disney Cruise Dream come true!
Reviewed By Kelly - Tonawanda, NY | Traveled to Castaway Cay ~ Bahamas ~ Caribbean
Thank you so much for making our trip magical!
I found Denise while on a vacation without the kids. she posted about Disney (isn't it every parents dream to take the kids to Disney?!). I had to inquire and almost exactly 365 days later from our initial contact- we were on a ship!
Denise helped us make the decision of the cruise vs parks. we couldn't be happier with our decision. our ports were so beautiful and we had a perfect family vacation.
Thank you for being so patient and timely with answering all of my questions. you are appreciated!
I would recommend this agent to my family and friends.
10 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Already booked our next trip!
Reviewed By Ian - Louisville, KY | Traveled to Cancun ~ Quintana Roo ~ Mexico
Traveling with kids is definitely not easy. Denise made our experience so enjoyable and we were actually able to relax and have fun. Our kids had an amazing time. We can't wait for the next trip.
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
10 days in Japan
Reviewed By Emily T - Buffalo NY | Traveled to Japan ~ East and Southeast Asia
Denise wad always quick to respond to me. She understood it was important to me to stick to my budget and was able to adhere to it. She organized everything completely for me and wrote out step-by-step instructions as to what my plan was for the day, while also leaving room for me to improvise if I wanted to. My trip couldn't have gone any better thanks to Denise.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

How does this work?
Why use a travel agent?
Why use Travel Leaders?

Travel Leaders Network is the largest network of professional travel agents in North America. Wherever you want to go, however you want to get there — we have a travel agent for you.

Magnifying Loupe
Our database of travel experts & specialists
With an agent via text, email or phone
A stress-free vacation with a professional by your side