River Cruise Expert | Personalized Travel Planning

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Melissa Baum, Travel Agent in Toronto, ON

Melissa Baum

Toronto, ON Travel Agent
Super Agent

Melissa Baum

Toronto, ON · 6 Years of Experience

Yaycations, an independent agent with The Travel Agent Next Door Inc., a Travel Leaders Network Affiliate Agency
5.0
(78)
99% Recommended
Melissa was so easy to work with. She listened to what we were looking for, offered us two awesome options despite us booking a little... Read More >
About
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Certificates & Awards
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Client Testimonials

Areas of expertise

Destinations:

Danube, Rhone River, Rhine River, Saone River, Seine River

Interests:

River Cruises, Small Ship Cruises, Luxury Cruises, Cruises

Suppliers:

Viking, AmaWaterways, Avalon Waterways

About Me

Boarding my Viking River Cruise
Boarding my Viking River Cruise

At Yaycations, we believe that travel should be joyful, seamless, and tailored to you. As a travel agency specializing in river cruising, we take pride in crafting unforgettable journeys that go far beyond the brochure. Whether you're a first-time cruiser or a seasoned explorer, our mission is to help you discover the world’s most captivating destinations—one river at a time.

My name is Melissa, and I'm the founder and lead travel advisor at Yaycations. Over the years, I’ve planned hundreds of river cruise vacations for clients across Canada and the United States, and I’ve personally sailed with many of the world’s leading cruise lines. I bring deep, first-hand knowledge of Europe’s rivers—the Rhine, Danube, Seine, Rhone, Douro, and beyond—as well as newer and more exotic routes like the Mekong River in Southeast Asia or the Magdalena River in Colombia.

?? What Makes Yaycations Different?

River cruising isn’t just a trip—it’s a travel style, and we understand what makes it special. At Yaycations, we go beyond simply booking a cruise. We build complete experiences that reflect your interests, travel goals, and pace. From hand-picked pre- and post-cruise hotel stays to private airport transfers, insurance guidance, and customized shore excursions, every detail is thoughtfully planned.

We also take the time to explain the differences between cruise lines, cabin categories, and itinerary styles, so you can make an informed choice and feel confident every step of the way. Our process is personal and collaborative—and our clients love how stress-free it feels.

?? Our Trusted River Cruise Partners

We’re proud to work with the industry’s most respected river cruise companies, including:

Avalon Waterways – With their signature Panorama Suites and Active & Discovery itineraries, Avalon is perfect for travellers who want flexibility and immersive experiences.

AmaWaterways – Known for award-winning cuisine, included excursions, and excellent service, AmaWaterways is a top choice for wellness-minded and culturally curious travellers.

Viking River Cruises – As one of the best-known names in river cruising, Viking offers destination-focused itineraries with Scandinavian elegance and exceptional value.

Uniworld Boutique River Cruises – With ships that are floating works of art, Uniworld is the go-to for luxury travellers who want all-inclusive elegance and immersive cultural connections.

Tauck River Cruises – Tauck offers all-inclusive small-group luxury with insider access and expert-led excursions—ideal for travellers seeking curated, worry-free experiences.

Through our relationships with these suppliers, we often have access to exclusive offers, early booking incentives, and special amenities like shipboard credits, private transfers, or cabin upgrades.

?? Personalized Travel Planning

Every river cruise booking through Yaycations includes:

?? A personalized consultation to help you choose the right itinerary and cruise line

?? Pre- and post-cruise hotel recommendations and bookings

?? Private or shared transfer coordination

?? Travel insurance guidance tailored to your needs

?? Documentation and passport validity checks

?? Packing tips, destination advice, and local insights

?? Access to our digital itinerary app (Tern for Travelers) where all your travel documents, confirmations, and flight updates live in one place. We also monitor your flights and cruises for changes, advocate on your behalf when needed, and provide support throughout your trip.

? The Yaycations Experience

Clients often tell us that our service takes all the stress out of planning—and makes the lead-up to travel as exciting as the trip itself. We’re proud of the relationships we’ve built with our travellers over the years, and many return to plan new river cruise adventures again and again. We’re also constantly expanding our knowledge through ship inspections, industry conferences, and personal travel. That means we’re always up to date on the latest itineraries, ships, onboard inclusions, and destination entry requirements.

Whether you're dreaming of cycling through the Wachau Valley, sipping wine in Bordeaux, marvelling at castles on the Rhine, or floating past lavender fields in Provence, we’re here to make it happen—beautifully and confidently.

If you're ready to experience the magic of river cruising with expert guidance, personalized planning, and a whole lot of Yay—Yaycations is here to help.

REVIEWS

Rating: 5.0
78 reviews
99% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 78 reviews

Fantastic Eastern Europe River Cruise
Reviewed By Chivasmorgan - Seguin, Ontario | Traveled to Budapest ~ Hungary ~ Europe
Melissa was so easy to work with. She listened to what we were looking for, offered us two awesome options despite us booking a little late. Assisted and made sure we understood the trip, the technology, offered great advice pretrial and assisted pist trip. She is our go to for travelling assistance.
Melissa Baum responded
"Yay! I am thrilled you had a great experience both with me and with the river cruise! Can't wait to help you with your next adventure!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Sunshine and Relaxation
Reviewed By Janine - Barrie, ON | Traveled to Jamaica ~ Caribbean
Melissa is an enthusiastic and knowledgeable agent. She was quick to respond to any questions, both in the planning stage and during our trip. Having not travelled in several years, Melissa's support and attention to detail made the process seamless and stress free. Melissa's expertise came highly recommended and I wouldn't hesitate to refer her to friends and family. We can't wait to plan our next trip with her!
Melissa Baum responded
"Thanks so much Janine. It was a pleasure to work with you and I can't wait to help you plan your next trip!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Life-changing trip!
Reviewed By Baron B&C - Moonstone, ON | Traveled to Scotland ~ Europe
Melissa not only customized our vacation experience to match our needs (adventure-meets-wine/whiskey lover-meets-history fanatic), she encouraged much appreciated changes, last minute requests and some hand-holding when it came to International Covid requirements. Melissa was available EVERY time we needed her, and we would not plan another trip without her. Her advice, connections and options allowed us to have the most incredible, unforgettable trip. Thank you Melissa!
Melissa Baum responded
"As always, it was more than a pleasure to work with you two! I am beyond thrilled that you enjoyed your vacation so much and can't wait to assist you in your next Yaycation!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Our Very First River Cruise - a success!
Reviewed By Susan & Bruce - Sunset Beach, North Carolina, USA | Traveled to Danube | On the River | At Sea
I found Melissa via one of her YouTube videos. I immediately loved her passion and enthusiasm for what she does best! Melissa was with us every step of the way on this journey. From deciding which cruise, which cruise line, trip insurance, before/after locations, etc. We loved Emerald Cruise Splendors of Europe on the Rhine, Maine and Danube. The crew were amazing, the local guides were full of interesting facts and educated us on the places we visited, with joy and passion. The food, entertainment were spot on. Couldn't have asked for more, from first time river cruisers. Melissa helped us - across time zones with 1 issue with local transportation - which was very much appreciated. All in all a very successful trip, thanks to Melissa.
Melissa Baum responded
"Thank you so much for the kind words! I'm thrilled to hear you loved your Emerald Splendors of Europe cruise—it’s such a spectacular itinerary, and I’m so glad it made for a memorable first river cruise experience. It was a pleasure helping you with every step of the planning (and even that little hiccup with transportation!). Your feedback truly means the world, and I’m so happy I could be part of your journey. Here’s to many more adventures ahead!"
I would recommend this agent to my family and friends.
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Amazing!!
Reviewed By NadiaR - Ontario | Traveled to Rhine River | On the River | At Sea
Melissa made this vacation worry free. Very attentive and responsive to questions.
Melissa Baum responded
"Thank you so much for your kind words! I’m so glad I could help make your vacation worry-free. It was a pleasure working with you, and I’m always here if you have questions or need help planning your next adventure! ??????"
I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Viking River Cruise Expert
Avalon Waterways Expert
AmaWaterways Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Avalon River Cruise - Danube River July 2022
View Album
Exploring beautiful Christmas Markets in Europe.

My Travel Stories

Rivers in Europe

4 Reasons To Book An Avalon Waterways River Cruise

Are you looking for an unforgettable holiday experience? If so, consider a cruise with Avalon Waterways. These stunning journeys through Europe's waterways offer something for everyone. From amazing views to charming ports of call, you'll never be bored. And the fun doesn't stop there! Avalon sails to exotic destinations like the Amazon and Meko...
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Biking along the Danube

River Cruise In Your 30's? - 6 Reasons You Should!

For us in our 30's or even 40's river cruising might not come right to mind as a travel option for our age group. I remember a few years back when I still had cable TV, seeing Viking River Cruise commercials ALL-THE-TIME! They featured white-haired and well-dressed seniors sipping on nice wines while following their guides through museums and mo...
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Client Testimonials

A trip to remember!
Melissa was an enthusiastic, well-informed and patient travel agent to work with. When we approached her about our European adventure, she gave us a variety of unique and exciting experiences to help us narrow down our choices. We ended up choosing a River Cruise and had a spectaucular time! Having Melissa available to help navigate ever-changing travel restrictions and making tweaks as necessary to our travel plans was an amazing comfort - there was never a doubt that Melissa would help us through our travels. She went above and beyond to thoroughly research recommendations to get the best out of our trip and came up with suggestions of additional experiences to further enrich our vacation that appealed to our likes and interests. I will be booking future trips with access to Melissa's advice and expertise again!
Mar S, Owen Sound, ONTARIO
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