Kimberley Burns, Travel Agent in North Gower, ON

Kimberley Burns

North Gower, ON Travel Agent

Kimberley Burns

North Gower, ON · 25+ Years of Experience

KB Travel, an independent agent with The Travel Agent Next Door Inc., a Travel Leaders Network Affiliate Agency
5.0
(9)
100% Recommended
Thank you so much for all the organizing! <br/>I have spread the word of your service. Highly recommend. <br/>I hope to travel to south of... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

Antarctica, South Africa

Interests:

Expedition Cruises, Luxury Cruises, River Cruises, Safari, Disney Vacations

Suppliers:

Seabourn, Silversea, Atlas Ocean Voyages, Celebrity Cruises, AmaWaterways

About Me

Cruise Specialist for River and Ocean

I am fueled by my passion for travel. My love for exploring different backyards, diving into history, tasting new cuisines and wines, and, most importantly, helping others see the world in their unique way drives my work.  

As a seasoned traveler with a passion for luxury and bucket list adventures, my extensive experience in the hospitality and tourism industry has equipped me with invaluable insights into curating unforgettable travel experiences for my clients.  

Understanding the importance of customer service, I strive to anticipate my clients' needs and desires, providing professional, discreet, and transparent service. My goal is to ensure that every client knows exactly what they are getting and experiences a seamless, memorable journey. To that end, recently, I was honored to be named Ottawa's Best Travel Agent 2024 by Faces Magazine. 

I specialize in crafting tailor-made journeys for retirees seeking luxurious escapes, Instagrammers hunting for the perfect shot in remote, high-end locales, entrepreneurs eager to brag about their travels while working from anywhere, and honeymooners desiring a spectacular getaway before settling into married life. 

With firsthand knowledge of numerous destinations, I offer my clients insights that go beyond mere information. I have touched, felt, tasted, and understood the places I recommend. My 13 years as a tour leader have honed my ability to be resourceful, think outside the box, and quickly adapt to any situation, ensuring that I can provide the same level of service to my clients. 

When it comes to destinations, I have a deep love and extensive knowledge of Africa, a continent I have visited five times both as a tour manager and for personal travel. Recently, I have organized some incredible safaris that have left my clients in awe. The thrill of hearing howler monkeys at night, witnessing lions roar, and experiencing the rich culture and cuisine of Africa is unparalleled.

My travels to Antarctica also left a profound impact on me. Despite having traveled extensively, the sheer beauty of this remote location moved me to tears. From its diverse wildlife to its untouched landscapes, Antarctica is a testament to the planet's wonder. Sharing the significance of the Antarctic Treaty and advocating for its protection has become a mission of mine.

Luxury voyages are another forte of mine. Having sailed on many cruises, particularly small ships like Seabourn Atlas and Silversea, I understand the nuances of luxury cruising—from the exquisite food and beverages to the discerning clientele. Expedition cruises hold a special place in my heart. I have journeyed to Antarctica twice, witnessing its breathtaking beauty and walking with penguins, as well as sailed to Alaska and the Galapagos on ships like Seabourn and Celebrity Flora. These experiences have been nothing short of magical and have reinforced my commitment to promoting the importance of preserving these unique destinations. 

One of my most memorable bookings was an 18-day private African tour covering South Africa, Botswana, and Zimbabwe. This luxurious journey included visits to the Cape Winelands, the Cape of Good Hope, a northward journey up the coast to Knysna, and a stay in luxury tented camps in Kruger. The adventure continued with a helicopter tour of Victoria Falls, a boat safari on the Zambezi, and concluded with a luxurious stay in Chobe, Botswana.

When I am not working or traveling, I cherish time at home with my husband, Paul, our kids, Makena and Cole, and our Yorkshire Terrier, Lizzie. I love swimming, walking, spending time with my family, and, of course, planning my next adventure. 

If you’re ready to plan your next adventure, reach out to me today to get started!

Testimonial

Antarctica
Antarctica

Desiree

Trip To Mexico

My boyfriend and I were so frustrated with trying to use our about to expire Westjet dollars and were worried we'd lose them. I reached out on a Facebook forum to see if anyone could recommend a travel agent. Kim messaged me instantly. She asked all about our preferences, ages, etc and said she'd then send us some options. She promptly sent us several great options that were exactly what we were looking for. She answered all of our questions and gave us her expert opinion on the properties. She went above and beyond for us and provided such prompt and knowledgeable service! I can't say enough good things about the experience and will be using her going forward for all my travel needs.

REVIEWS

Rating: 5.0
9 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 9 reviews

Ireland was perfect
Reviewed By Colleen M - Ottawa, ON | Traveled to Ireland ~ Europe
Thank you so much for all the organizing!
I have spread the word of your service. Highly recommend.
I hope to travel to south of France next June. And Will definitely use your service if I can swing it!!!
I would recommend this agent to my family and friends.
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Family Disney cruise
Reviewed By Shelley N - Ottawa, ON | Traveled to Caribbean
We had an incredible experience working with Kim to book our Disney Cruise. From start to finish she was extremely helpful, attentive and knowledgeable about every detail.
Her guidance made the entire process stress-free and she went above and beyond to answer all our questions, and to make sure we were well prepared.
Thanks to Kim, our Disney Cruise was truly magical. We couldn't have asked for a better experience. I highly recommend her services for anyone planning a trip!
Kimberley Burns responded
"Thank you so much. It was a great joy working with your family to get the right vacation for everyone."
I would recommend this agent to my family and friends.
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Surprise BDAY present
Reviewed By SK - Ottawa, ON | Traveled to Portugal ~ Europe
Kim helped my husband organize a surprise birthday vacation to Portugal. Kim was extremely informative and went above and beyond. She made the process smooth, seamless, and stress free! Everything was on one itinerary that we could take with us and included everything we needed to know. Kim even checked in with us to make sure we arrived. We will definitively work with Kim again to plan future vacations! We highly recommend Kim at KB Travel.
Kimberley Burns responded
"Thank you for the kind words. It was a great pleasure to assist in your honeymoon plans and make it one to remember."
I would recommend this agent to my family and friends.
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Last minute success
Reviewed By MG - Ottawa, ON | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We booked a last minute trip to Punta Cana with KB Travel and they were amazing! Kim was an absolute pleasure to do deal with - very professional and knowledgeable, so responsive, and gave us some great options.
The trip was perfect and everyone g went as planned and expected and then some. Would very highly recommend her and we will most certainly be recommending Kim and using her for our future travel needs without hesitation.
I would recommend this agent to my family and friends.
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Honeymoon
Reviewed By ME - Toronto, ON | Traveled to Africa
My husband and I recently returned from our honeymoon in East Africa, and it would not have been possible without her involvement. This was no easy trip to plan...it was 2 weeks long, visiting multiple countries, multiple accomodations, a whole wack of flights/transfers to make...basically a ton of moving parts, but Kim had organized everything so perfectly that none of that stress was ever felt on us. We had all our booking reservations, transfer and travel documents, our itinerary, everything we needed was so easily accessible. She organized it all seamlessly, and because of that we were able to enjoy and be comfortable the entire time. She even made herself accessible to us for the duration of our trip just in case we needed to reach her for whatever reason (though we never needed to). It honestly would not have been half as excellent of a trip without her assistance.

I would recommend this agent to my family and friends.
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Certifications & Awards

The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Princess Commodore
South African Specialist
CelebrityCruises Five Star Academy
Sommelier
Norwegian Cruises Masters Degree

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

Antarctica
As rookie cruisers Kim steered us in all the right directions as we embarked on our Antarctica cruise. Rather than just giving us a cruise, Kim curated an expedition cruise vacation that was truly remarkable and memorable. We look forward to many more.
Randy, Ontario Canada
Disney Cruise
We had an incredible experience working with Kim to book our Disney Cruise. From start to finish she was extremely helpful, attentive and knowledgeable about every detail. Her guidance made the entire process stress-free and she went above and beyond to answer all our questions, and to make sure we were well prepared. Thanks to Kim, our Disney Cruise was truly magical. We couldn't have asked for a better experience. I highly recommend her services for anyone planning a trip!
Shelley N
Portugal Surprise
Kim helped my husband organize a surprise birthday vacation to Portugal. Kim was extremely informative and went above and beyond. She made the process smooth, seamless, and stress free! Everything was on one itinerary that we could take with us and included everything we needed to know. Kim even checked in with us to make sure we arrived. We will definitively work with Kim again to plan future vacations! We highly recommend Kim at KB Travel.
Sandy K, Ottawa
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