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Pamela Fierro, Travel Agent in Virginia Beach, VA

Pamela Fierro

Virginia Beach, VA Travel Agent
Super Agent

Pamela Fierro

Virginia Beach, VA · 8 Years of Experience

Coastwise Travel LLC, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
5.0
(51)
100% Recommended
Pamela was recommended to me from a close friend. She helped me decide between three vacation ideas. Once we were set she probably answered... Read More >
About
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Travel Stories & Media

Areas of expertise

Destinations:

Caribbean, Alaska, Europe, Hawaii, Mexico

Interests:

Cruises, Family Vacations, Expedition Cruises, Small Ship Cruises, Transatlantic

Suppliers:

Azamara, Celebrity Cruises, Royal Caribbean, Princess Cruises®, Virgin Voyages

About Me

Sunset at sea: the best way to end the day.
Sunset at sea: the best way to end the day.

A true cruise enthusiast, I am an expert in matching cruise guests with the perfect cruise experience according to their preferences. As the cruise industry has grown and evolved, the number of cruise options has expanded at an overwhelming pace. There are so many new ships, destinations, and amenities on board and it can be hard to choose. With a foundation of expertise based on years of professional and personal cruise experience, as well as a commitment to education and partnerships with the cruise lines, I assist my clients in finding the perfect option. Whether booking their 1st cruise or their 100th, I provide advice, guidance, and access to the best pricing and promotions across all cruise lines to help them navigate the perfect cruise vacation supported by dedicated, personalized service at every step — before, during and after their cruise.

My first introduction to cruising was a famliy vacation in 2004 and I was immediately hooked! Waking up in a new destination each morning was exciting, and life on board was so satisfying. I so appreciated the attentive service of the crew and enjoyed talking to them and learning about their home countries. Cruise ship crew are some of the finest people you will ever meet. I loved everything about the experience -- the entertainment, the food, the spa, the pool the ports -- with one exception: having to get off and go home at the end of the cruise! I quickly learned that the quickest fix for post-cruise depression was to book another cruise. 

Since then I have crossed oceans around the world and sailed on many seas. I've completed my quest to visit all 7 continents. Cruise ships have taken me to sophisticated cities and remote wildnernesses, allowing me to explore both the height of civilized culture and the peaks of natural wonder. But I also love the balance of exploration and relaxation found in cruising. A busy day of adventure in port can be followed by a day at sea with no land in sight, and no agenda other than watching the sun rise and set on the water. 

I love to share that joy with clients who are booking cruise vacations. It is the perfect vacation for anyone -- as long as they are matched with an appropriate experience. Not every cruise line, ship or destination is right for everybody, and I specialize in matching my clients to an experience that meets their expectations and preferences. From multi-generational families looking for common ground, to solo travelers looking for a combination of privacy and connection, I help them navigate the options and make educated choices. Some seek excitement and adventure on ships with onboard roller coasters, sky diving and bumper cars. Others seek sophisticated culinary experiences in a more formal setting. 

Professionally, I have partnered with all major cruise lines to complete their training and to develop relationships that benefit my clients. I offer access to exclusive pricing and promotions and often save clients money by directing them to the best value rather than just the cheapest option. I offer personal service throughout the process of booking a cruise -- before, during and after -- to ensure that every detail of my client's experience is examined. I assist with the logistics of getting to and from the embarkation port, booking flights, pre- and post-cruise accommodations, rental cars, and any other travel needs. I explain the benefits of travel insurance and help clients choose the appropriate coverage. I ofer advice and guidance on shore excursions, onboard dining and services, and insider tips that enhance their experience.  Clear communication is a hallmark of my service, ensuring that clients are prepared to board the ship and enjoy every moment of their cruise without worry or anxiety. 

Trust an expert travel advisor with the passion for cruisin and a commitment to her clients. 

 

REVIEWS

Rating: 5.0
51 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 51 reviews

Worth her weight in gold!
Reviewed By JO - Virginia Beach, Virginia | Traveled to Bahamas ~ Caribbean
Pamela was recommended to me from a close friend. She helped me decide between three vacation ideas. Once we were set she probably answered 4-5 more phone calls where questions needed answers and she always answered her phone (even on a Sunday). The information she provided via email prepared us well and she was always a phone call away.
I would recommend this agent to my family and friends.
6 of 7 people found this review helpful. Was this review helpful to you?YES|NO
The Most Pleasant Travel Experience
Reviewed By Nicky S and Zac O - Ithaca, NY | Traveled to Iceland ~ Europe
Pam was such a pleasure to work with. She came highly recommended and I can absolutely see why! Every single part of our trip that Pam planned went off without a single problem and the itinerary she provided us with was so detailed, we never had any questions. It was such an easy and efficient way of traveling and made the trip so much more enjoyable. We truly felt that we got the full Iceland experience within the time/budget constraints that we provided. And we still felt luxurious at every step!

I will be recommending Coastwise Travel to friends and family near and far from here on out! We can’t wait to work with you again, Pam! Thank you for helping us have the best honeymoon possible!!
Pamela Fierro responded
"Thank you so much for your kind words. It was truly my pleasure to help you plan such a fun trip. I loved your sense of adventure to explore such a unique destination with exciting experiences. "
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Best trips ever!!!
Reviewed By Beverly - Virginia Beach Virginia | Traveled to Europe
Pam is the best travel agent to work with. Pam makes sure every step of your trip is taken care of. We had some one to pick us up from the beginning to end. Pam even text , emailed to make sure everything was ok. Pam is very caring about you and your trip experience. If you would like a positive and enjoying trip I promise you Pam will take care of you!!
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Vacation for First-Time Cruisers
Reviewed By Melissa - Menomonee Falls | Traveled to Caribbean
We asked at the last minute if Pamela could find a vacation for my husband, myself, my son and his college friend to get us out of the cold weather and into some warmth and sun! Pamela asked questions about our budget and our preferences and came back with several options. We had never considered a cruise before, but we trusted Pamela and I'm so glad we did! All of us had an amazing time and there was certainly something for everyone. Pamela promptly answered any questions we had before and during the trip and it was good to know we had a travel professional with all her experience to guide us along the way. I would definitely recommend Coastwise Travel and Pamela Fierro. She will be our first call planning our next trip!
Pamela Fierro responded
"It was my pleasure helping you find an escape from the cold weather! I'm so happy that you enjoyed your vacation and look forward to helping you plan the next one. "
I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
A great help!
Reviewed By Leeann - ellicott city, md | Traveled to Hawaii ~ USA
Pam is willing and eager to help. She is accessible and responded quickly to questions or problems I was having. Having her input and help definitely made our trip easier!
I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Azamara World Academy Discoverer Level
Celebrity Five Star Training
Virgin Voyages Gold Tier
Princess Commodore
Royal Caribbean Masters

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

    Welcome to Taino Bay Cruise Port in Puerta Plata, Dominican Republic

    My Travel Stories

    Excellence and style characterize Azamara Quest

    Azamara Quest: Spain Intensive Itinerary

    I enjoyed an amazing 8-night cruise on Azamara Quest in June 2022 on a Spain Intensive Itinerary. In depth exploration of a destination are a hallmark of Azamara Cruise Line, which offers longer stays in ports, and even overnight stays which allow guests to experience a destination late into the evening, when a city really comes alive. On...
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