Great trip!
Reviewed By Disney World trip - Nashville, Tennessee | Traveled to Orlando ~ Florida ~ USA
Joy was excellent to work with during the planning of our vacation. She was available throughout our vacation to answer questions and make our vacation memorable.
Joy Hiett responded
"It was so great to chat with you again! I really enjoyed helping you plan your vacation - hope to be able to help in the future. Thank you!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Disney Trip!
Reviewed By Meg - Nashville, TN | Traveled to Walt Disney World | Florida | USA
Joy assisted us with planning and optimizing our time while we were at Disney World. Having not been to Disney in two decades, it was so helpful to have someone who could walk us through the ticket purchasing process and ways for us to get the most out of our vacation.
Joy Hiett responded
"Thank you, Megan! I'm thrilled you all had a great time - I know a lot in the parks had changed! It was such a pleasure to work with you. Hope I get the chance to do it again!"
✓ I would recommend this agent to my family and friends.
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Memories to Last a Lifetime!
Reviewed By Page - Franklin, TN | Traveled to Castaway Cay | Bahamas | Caribbean
Joy was a pleasure to work with and we would highly recommend her to others for their travel needs. She was very fast to respond to our emails and so helpful with the questions we had. She’s a Disney expert! We had the best family trip on the Disney cruise and are thankful for Joy’s help!
Joy Hiett responded
"Thank you, Page! I appreciate it so much! Thank you for trusting me with your family vacation - I absolutely loved helping you plan your Disney cruise. Hope I get the chance to work with you again soon!"
✓ I would recommend this agent to my family and friends.
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Fun Planet Hollywood!
Reviewed By Archerfam - Nashville, TN | Traveled to Cancun | Quintana Roo | Mexico
Our family of 5 enjoyed our stay at PH! Our highlight was the FABULOUS swim-out suits that Joy secured. We stayed in rooms 22-109 & 21-105. Both rooms are spacious. 21-105 is EXTRA spacious!
We loved our swim out suite. 22-109 overlooks the main property but is very private. 21-105 overlooks the Star Class pool & the beautiful ocean beyond.
We highly recommend Star Class!
We used AmStar for our hotel transfers and it was very easy with good communication.
The beach is gorgeous: soft sand, no rocks, clear turquoise water & is cleared of any seaweed a few times per day.
The lazy River is clean & relaxing!
The Flo Rider was fun! Staff ran it meticulously!
The Aqua Therapy circuit was fabulous-definitely try!
There are pickleball, basketball & tennis courts on top of the gym.
The buffet is ABOVE average for an all-inclusive: crepe & omelet stations for breakfast, surprisingly delicious lobster & salmon station for dinner.
Thank you Joy for the fabulous rooms, smooth transfers, & all of y
Joy Hiett responded
"Hi Kristy! WOW - I am thrilled you had a fabulous time at Planet Hollywood! It was a pleasure helping you plan your vacation and I'm happy it exceeded your expectations. Look forward to planning with you again soon!"
✓ I would recommend this agent to my family and friends.
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Relax and Just Travel
Reviewed By Traill - Nashville, TN | Traveled to Caribbean
Joy is patient, diligent and always willing to answer my questions. She has booked three trips for me and each has been a wonderful experience.
Joy Hiett responded
"Thank you! I love helping your sweet family plan your vacations. Can't wait to hear what you think about your cruise!"
✓ I would recommend this agent to my family and friends.
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Long overdue trip outside the US!
Reviewed By Tina - Shaker Heights, Ohio | Traveled to Dublin ~ Ireland ~ Europe
Joy is organized and efficient. She listened to what we wanted and arranged the best trip!
Joy Hiett responded
"Thank you, Tina! I'm so glad your trip to Ireland was exactly what you wanted. Loved looking at your photos!"
✓ I would recommend this agent to my family and friends.
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Best Trip!
Reviewed By Audrey - Nashville, Tennessee | Traveled to Austria ~ Europe
Joy was incredibly helpful in helping us plan our undeniably complicated Europe trip going through nine countries. Having her as a point of contact throughout the booking and traveling process made for an even better travel experience!
Joy Hiett responded
"Thank you so much, Audrey! I had so much helping you both plan such an amazing trip. Hope to be able to work with you again!"
✓ I would recommend this agent to my family and friends.
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Can we go again?!
Reviewed By Amber Campbell - Las Vegas NV | Traveled to Paris ~ France ~ Europe
Joy goes above and beyond to make the planning experience easy and enjoyable. She listens to everything I need, answers every single question and tries her very hardest to make sure everything on our trip is taken care of. There is no one else I would want to plan a vacation with.
✓ I would recommend this agent to my family and friends.
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Awesome experience!
Reviewed By JenK - Minneapolis MN | Traveled to Orlando ~ Florida ~ USA
Joy made trip planning a breeze for us, quickly answered all my questions and scored some hard to get ADRs.
Joy Hiett responded
"I'm so happy you all had a great time! It was so much fun helping you and your family plan your vacation. Looking forward to doing it again!"
✓ I would recommend this agent to my family and friends.
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Best vacation ever :)
Reviewed By Dori - Richmond VA | Traveled to Orlando ~ Florida ~ USA
Joy helped my family plan a trip to Disney World and it was nothing short of magical! She was so helpful and knowledgeable, and very quick to respond to all of my questions. When I encountered a problem with my Disney account shortly before we left for our trip, she jumped right in and got things fixed! We can’t wait to plan another Disney trip with Joy!
Joy Hiett responded
"Thank you - I'm so glad I could help! It was my pleasure to help you plan your vacation. Loved working with you and I'm so happy you had a great time. Looking forward to doing it again soon!"
✓ I would recommend this agent to my family and friends.
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We had a great family vacation!
Reviewed By Katie - Missouri | Traveled to Orlando ~ Florida ~ USA
Joy did a great job planning our trip. We only had one hiccup with our shuttle back to the airport (scheduled on the wrong day), but I was able to call and change the day very easily. I wish she could have planned our air travel also, I have liked that when Stacy Calhoun (the agent we have worked with) did that for us. I would definitely use Joy again to plan travel!
Joy Hiett responded
"Hi Katie! I'm thrilled you all had a great time! Thank you for the feedback. I will definitely look into the transfer. Looking forward to helping you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
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A magical day at Disney world!
Reviewed By Claire - Nashville. TN | Traveled to Orlando ~ Florida ~ USA
Joy was wonderful to work with! In addition to providing a great itinerary and selecting a great dining spot for us, she also gave us some great tips.
Joy Hiett responded
"Thank you, Claire! I absolutely loved working with you to plan your day at Magic Kingdom. Thank you for the photo - love seeing you all have a blast on your vacation. Hope to be able to plan with you again soon!"
✓ I would recommend this agent to my family and friends.
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Best California trip
Reviewed By Mullins - CO | Traveled to Disneyland ~ California ~ USA
Just show up to the airport and all is taken care of!! Amazing
Joy Hiett responded
"I'm so glad you had a great vacation! It is always such a pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
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Perfect honeymoon
Reviewed By Timothy - Nashville TN | Traveled to Hawaii ~ USA
She was amazing
Joy Hiett responded
"I'm so happy you both had a great time! I really enjoyed working with you to plan your honeymoon. Your photos of the island were beautiful!"
✓ I would recommend this agent to my family and friends.
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Fantastic trip for the whole family!
Reviewed By Zach Evans - Franklin, TN | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Joy is a pleasure to work with! We've booked multiple vacations through her and each has been a seamless process with great communication and customer service. It's not always easy to help plan for a family of six but Joy handles it all with grace and cheer.
Joy Hiett responded
"It is always such a pleasure to help you all plan your adventures! Thank you for allowing me to be a small part of so many meaningful vacations - it's truly a blessing to be able to help."
✓ I would recommend this agent to my family and friends.
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Fabulous Getaway in Punta Cana
Reviewed By Melinda C - Nashville, TN | Traveled to Dominican Republic ~ Caribbean
Joy was a pleasure to work with and made travel very easy! The Iberostar Grand Bavaro, Adult only resort was all inclusive and a new experience for us. It was so much fun to have unlimited food and drinks! We just relaxed and enjoyed all the amenities on the property and didn't even need to go on any excursions although they were offered. The Michael Jackson show was great in the theatre!
Joy Hiett responded
"Melinda, I 'm so thrilled you and Edd had a fabulous vacation! I loved being abie to help you plan and hope to be able to help again soon! "
✓ I would recommend this agent to my family and friends.
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Best Travel Agent EVER
Reviewed By Julie - Nashville, TN | Traveled to Orlando ~ Florida ~ USA
Joy is amazing!!!! She was amazing planning our trip and helped during our travel home when we had a couple issues.
Joy Hiett responded
"Thank you, Julie! It has been an absolute pleasure planning with you and your family. I hope I am able to help again in the future - and when I need an amazing realtor, I know who to call!"
✓ I would recommend this agent to my family and friends.
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Great to work with - highly recommend!
Reviewed By Kim K. - Shawnee, KS | Traveled to Orlando ~ Florida ~ USA
I've used Joy twice now to plan vacations (and we're working on a third!). Not only does she have the knowledge (including themed trips like Disney and Universal/Harry Potter) and does all the work for you, but she listens to what you want for your trip and works with you to get you just what you're looking for. The first proposal on my second vacation by Joy wasn't quite hitting the mark, so I gave her some feedback, she went and tweaked some things, and ultimately delivered the vacation package I wanted, at a price within my budget. Joy was recommended to me, and I continue to recommend her to others!
Joy Hiett responded
"Yes! Thank you for saying that! Sometimes what I recommend is not exactly what you had in mind - let me know! I want to work WITH you to make your vacation truly yours. I am so happy to work with you again and hopefully on into the future."
✓ I would recommend this agent to my family and friends.
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Thanksgiving week at Disney
Reviewed By Tina - Shaker Heights | Traveled to Orlando ~ Florida ~ USA
Joy was wonderful! She answered all our questions, communication was timely. We needed help with planning for a mix of ages and physical abilities. No problem, Joy was there! Thank You Joy!
Joy Hiett responded
"I had so much fun planning with you all! Thrilled you had a great time!"
✓ I would recommend this agent to my family and friends.
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Joy is the best!
Reviewed By MomofTeens - Nashville, TN | Traveled to Walt Disney World ~ Florida ~ USA
Joy is always so responsive! She’s a pleasure to work with on vacations. Joy is a great resource. We have and will continue to use her for our travel needs.
Joy Hiett responded
"Thank you so much! I can't wait to help you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Universal trip
Reviewed By Jodee - Goodlettsville TN | Traveled to Universal Orlando ~ Florida ~ USA
Joy is the best! From the first email, she has been attentive and thorough. There is so much value in going through a travel agent. She helped us find the best options and value for our family and had awesome recommendations.
Joy Hiett responded
"Thank you, Jodee! It's always such a pleasure to plan with you. Hope you had a wonderful time in the Wizarding World!"
✓ I would recommend this agent to my family and friends.
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Magical Travel Experience
Reviewed By Kim - Denver, CO | Traveled to Orlando ~ Florida ~ USA
Joy works so hard to make trip planning mean little or no trip planning for myself! Everything has been thought of and every last detail taken care of. She is always so kind and patient with all of my inquiries and last minute requests. Anything travel Related, she is my go to gal. Thank you Joy for always making our travel experience so magical!
Joy Hiett responded
"Thank you, Kim! I have so much fun helping you plan special trips with your kids. I love that you make each one unique. Hope we plan many more adventures together!"
✓ I would recommend this agent to my family and friends.
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Most Magical Expereince Ever
Reviewed By Sarah - KCMO | Traveled to Orlando ~ Florida ~ USA
Joy was amazing! I worked with her for over a year planning a secret trip to Disney World for my kids and me. She took care of the details and answered every question or concern I had with patience and understanding. From scheduling our character experiences and fast passes, to the tiny details of getting special things sent to our room, she made everything possible. It was truly the most magical of trips ever.
Joy Hiett responded
"Awww, thank you! It was absolutely my pleasure to help. Can't wait to help you plan your next vacation!"
✓ I would recommend this agent to my family and friends.
3 of 8 people found this review helpful. Was this review helpful to you?YES|NO