Group Travel Specialist | Worldwide Journeys

View Main Profile
Cheryl Russo, Travel Agent in Gig Harbor, WA

Cheryl Russo

Gig Harbor, WA Travel Agent
Super Agent

Cheryl Russo

Gig Harbor, WA · 5 Years of Experience

Impulsive Escape Travel, an independent agent with Cruises & Tours, Unlimited, a Travel Leaders Network Affiliate Agency
5.0
(20)
100% Recommended
I ALWAYS book on my own but I booked a trip with Cheryl based off being referred from a friend. I didn’t have time to do... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

Asia, Australia & New Zealand, Europe, Caribbean, Alaska

Interests:

Groups, Cruises, Escorted Tours, Small Ship Cruises, Luxury

Suppliers:

Kensington, Intrepid Travel, Hurtigruten, AmaWaterways, Norwegian Cruise Line

About Me

Impulsive Escape Travel Group Cruise - Rome
Impulsive Escape Travel Group Cruise - Rome

Group Travel Without Everyone Having to Become the Planner

Group trips can be incredible, but coordinating everyone can quickly become the hardest part.

Different budgets, room types, arrival dates, deposits, deadlines and individual questions can turn one vacation into a full-time job for whoever volunteered to organize it.

That’s where I come in.

One Point of Contact for the Group

I work directly with the group organizer and travel suppliers to keep the trip organized from the planning stage through travel.

Instead of one person trying to answer everyone’s questions, track payments, understand supplier policies and keep up with deadlines, I help manage the travel side of the group and give everyone a clear place to go for help.

Groups Can Go Almost Anywhere 

A group trip does not have to mean a Caribbean resort or a European tour.

I can help plan group travel throughout the world, including cruises, river cruises, safaris, polar expeditions, guided tours, custom international itineraries, all-inclusive resorts and more.

That might mean an African safari, Antarctica expedition, Japan or Southeast Asia, Australia and New Zealand, Alaska, Europe, the South Pacific, or a cruise almost anywhere in the world.

The destination should fit the group, not the other way around.

Cruises, Resorts, Tours & Expeditions

Different types of groups need very different trips. 

A cruise can work well when travelers want to spend time together while still having the freedom to do their own thing. An all-inclusive resort can make meals and activities simple. A guided tour can take much of the logistical work out of a complex international trip. 

For groups looking for something more adventurous, I can also help compare expedition cruises, safaris, small-ship journeys and more specialized itineraries.

Not Everyone Has to Travel the Same Way

Even within the same group, travelers may want different cabins, room categories, activities, extensions or budgets. 

My goal is to create a strong framework for the group while still helping individual travelers make choices that work for them. 

 From Family Trips to Larger Organized Groups 

I work with family and multigenerational trips, groups of friends, celebrations, clubs, organizations and other groups traveling together. 

Whether the goal is an easy beach vacation or a once-in-a-lifetime trip on the other side of the world, I can help organize the details and make the planning much easier for everyone involved. 

 

REVIEWS

Rating: 5.0
20 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 20 reviews

Unmatched customer service - Above and beyond!
Reviewed By Thankful RN - Gig Harbor, WA | Traveled to Amsterdam ~ Netherlands ~ Europe
I ALWAYS book on my own but I booked a trip with Cheryl based off being referred from a friend. I didn’t have time to do the research needed for a place I’ve never been.

If you’re not using Cheryl, you’re wasting time and money. Not only was she able to get me a MUCH better price than anything I’d seen but her communication is unmatched! I am an emergency room RN and was working overnight. While on my break, I sent her an email asking a question. It wasn’t a time sensitive question and our trip was four months away. She answered my email in minutes! In the middle of the night! I was floored. She told me she always tracks her clients’ flights that are traveling internationally so she was awake waits to make sure they made their connection. I can tell you, none of these sites have ever done that for me! Not to mention they’re a pain to get in touch with. And, she doesn’t charge any fees?!? She’s a wizard who really cares about her clients. USE HER!
Cheryl Russo responded
"Thank you so much for the kind words. Your reply to my immediate email response was so funny! I'm a natural night owl so it's usual for me to be up late. We're the perfect match. Making sure my clients have a seamless vacation is always my top priority. Thank you again for your support! "
✓ I would recommend this agent to my family and friends.
8 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Cheryl will work hard to plan a great trip!
Reviewed By Deannita - Spanaway, WA | Traveled to Phoenix ~ Arizona ~ USA
Cheryl is a great communicator, follows through, and thorough
Cheryl Russo responded
"Thank you so much for the kind words and your trust in me. I appreciate the support and always here if you need me!"
✓ I would recommend this agent to my family and friends.
7 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Great trip.
Reviewed By Ivy - Gig Harbor | Traveled to Las Vegas ~ Nevada ~ USA
Cheryl helped book my Vegas trip and did a great job. I will definitely work with her again!
Cheryl Russo responded
"Thank you so much, Ivy! I appreciate you taking the time to leave a review. Can't wait for your next trip!"
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Best trip
Reviewed By Deb Bolding - Springfield Mo | Traveled to Ireland ~ Europe
Cheryl found us a wonderful trip at a great price. She was always available to answer questions. I will definitely use her again!!!
Cheryl Russo responded
"Deb, you are amazing and I can't thank you enough for all of your support. I appreciate it so much, always my pleasure to help!"
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime!
Reviewed By Gary - University Place WA | Traveled to Chichen Itza ~ Yucatan ~ Mexico
Cheryl was steps ahead of everything, and it really changed our experience. In addition, all the tips kept us ahead of long lines, able to attend places before they filled up, and overall made for more fun at every turn. We constantly were reminded while those around us seemed lost (yes we helped them with those same tips), and were smiling the whole time through a very challenging travel line up. From Seattle, to Miami, Virginia cruise line, Mexico, Chichen Itza excursion private tour, Bimini Bahamas, it was all seamless! We can't thank her enough!
Cheryl Russo responded
"Thank you so much for trusting me with your trip!"
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
AMA Academy
AMA Academy
AMResorts Master Agent
AMResorts Master Agent
Avalon Waterways Specialist
Avalon Waterways Specialist
Celebrity Learning Certification
Celebrity Learning Certification
Cosmos Certified Specialist
Cosmos Certified Specialist
Globus family of brands Specialist
Globus family of brands Specialist
Holland America Line Academy Specialist
Holland America Line Academy Specialist
Hurtigruten Expeditions Certified Agent
Hurtigruten Expeditions Certified Agent
MSC Masters
MSC Masters
NCL University - PHD Degree
NCL University - PHD Degree
Oceania Certified Specialist
Oceania Certified Specialist
PEARLS Travel Advisor Specialist
PEARLS Travel Advisor Specialist
Pleasant Premier Ambassador
Pleasant Premier Ambassador
Princess Commodore Certified
Princess Commodore Certified
Regent Seven Seas Luxury Cruise Expert
Regent Seven Seas Luxury Cruise Expert
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
Seabourn Academy Graduate
Seabourn Academy Graduate
Seacademy - Gold Certification
Seacademy - Gold Certification
TRACKS (Rocky Mountaineer Specialist)
TRACKS (Rocky Mountaineer Specialist)
UnCruise Certified Adventurist
UnCruise Certified Adventurist
Viking Expeditions Expert
Viking Expeditions Expert
Viking Expert
Viking Expert
Viking Oceans Expert
Viking Oceans Expert
Viking Rivers Expert
Viking Rivers Expert
Windstar Star Specialist
Windstar Star Specialist
World Azamara Academy
World Azamara Academy

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

We never felt like just a client
There aren’t enough words to express how grateful we are to Cheryl for helping us plan our first trip to Europe! From the very beginning, she poured so much care, knowledge, and attention into every detail of our European vacation and cruise. What could have felt overwhelming became an exciting and stress-free experience because of her. Beyond being incredibly organized and knowledgeable, Cheryl was always kind, patient, and quick to answer every question we had. We never felt like just a client- we felt like she was just as excited about our trip as we were. Over the course of planning and traveling together, we now truly consider her a friend! Because of Cheryl, we were able to experience places we’d dreamed of seeing without having to worry about the logistics. We came home with incredible memories and so much appreciation for everything she did behind the scenes to make our vacation absolutely seamless. Thank you Cheryl, for making our dream European adventure a reality.
Sheri Lewis - Gig Harbor, WA
We can’t say enough good things about Cheryl Russo
We can’t say enough good things about Cheryl Russo with Impulsive Escapes. This was our first time ever using a travel agent, and Cheryl absolutely knocked it out of the park. She helped us put together a last-minute cruise at an amazing price and turned it into the perfect surprise Christmas gift for our kids. The whole process was easy, stress-free, and honestly way better than trying to figure it all out ourselves. She was responsive, knowledgeable, and clearly had our family’s best interests in mind the entire time. Seeing our kids’ faces when they found out about the trip made it 100% worth it — and we couldn’t have pulled it off without her. We’ll definitely be using Cheryl again and would recommend her to any family looking to travel without the headache. — The Rauch Family
Rauch Family, WA, Google Reviews
Vacation of a lifetime
I recently embarked on the vacation of a lifetime, and it wouldn't have been possible without the exceptional services of Impulsive Escape Travel. From the moment I reached out to her to plan my dream getaway, she exceeded all expectations and turned my travel dreams into a reality. The level of professionalism and expertise demonstrated by Cheryl was truly outstanding. She took the time to understand my preferences and desires, crafting a personalized itinerary that perfectly suited my interests. Her attention to detail was impeccable, ensuring that every aspect of the trip was meticulously arranged.
Bryan from Google, Puyallup, WA
Family Cruising!
Cheryl went above and beyond booking our family to go on a cruise. She answered all of our crazy questions day or night. If she did not know the answers, she would quickly find them and let us know. She answered my urgent messages as we were boarding the cruise and had not gotten COVID test results back and calmed us all down. I will never book another trip with out consulting her first. She is simply AMAZING! Thank you for all you you do!
Melissa from Google, Bremerton, WA
Group Birthday trip in Mexico!
Cheryl went above and beyond to help me join my friends on a trip to Mexico! I was a late add on to the trip and she made everything so easy! THEN...I messed up my passport information and didn't catch it until the night before our flight (I am a monster) and she was able to work her magic get me to Mexico! I rarely travel and Cheryl made everything so easy! I can't recommend her enough!!!!
Kristi Lynn, Washington
BESbswy