30th anniversary European cruise
Reviewed By Ron and Susan - Chesapeake | Traveled to Europe
It was a pleasure working with Susan from start to finish. When we reached out to tell her our idea about how we wanted to celebrate our 30th anniversary on a European cruise, she listened and asked questions to help guide us to the perfect vacation. She helped us find cruises, book them, navigate through excursions and extras and even put together a small package for us prior to our cruise. So thankful for Susan and all that she did to make this the best vacation ever.
Susan Mercer responded
"It was my absolute pleasure to help you plan your wonderful anniversary celebration. I'm so very glad you had a great trip and I would be honored to help you plan any future travels. Thank you so much!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Travel Agent
Reviewed By Vicky - HARTVILLE | Traveled to Orlando | Florida | USA
Susan was present at every stage of our trip from beginning to end.
Susan Mercer responded
"Thank you for your kind words. I enjoyed helping you plan your magical vacation."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney Perfection
Reviewed By Kaitlyn - Chesapeake, Virginia | Traveled to Walt Disney World ~ Florida ~ USA
Susan is the best magic maker there is! She goes above and beyond to make our trips memorable. We love every moment of working with her.
Susan Mercer responded
"Thank you so much! I am honored to help your family plan magical vacations!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney World Family Trip
Reviewed By Melissa - Hampstead, NC | Traveled to Orlando ~ Florida ~ USA
Susan is so knowledgeable, quick to respond, and goes above and beyond to make sure the best experience is had by all!
Susan Mercer responded
"Thank you! It was my honor to plan for you and your family. We are so glad you had a great time!
Susan"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Truly Magical Trip!
Reviewed By LBFreeman - Richmond, VA | Traveled to Walt Disney World ~ Florida ~ USA
Susan is truly magical! She offers great insight and wisdom in planning your trip. She is highly responsive and genuinely excited for your experience.
Susan Mercer responded
"It was my pleasure to help you plan your magical Disney adventure. Thank you for allowing me the opportunity to work with your sweet family. I'd be happy to help you plan any future vacations to Disney or anywhere else in the world!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Great Trip
Reviewed By Stan Best - Chesapeake, VA | Traveled to Alaska ~ USA
Susan provided everything we needed for a great trip.
Susan Mercer responded
"I'm so glad you had a great trip! It was my pleasure to help you plan this amazing Alaskan adventure and would be honored to book any future trips for you. Thank you for being wonderful clients!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome family vacation
Reviewed By Cheryl - Chesapeake, Va | Traveled to Universal Orlando ~ Florida ~ USA
Susan is amazing plans everything for you and looks for the best rate out there. She always surprises us with a special treat for our trip. We would use no one else
Susan Mercer responded
"Thank you for your kind words. It is my pleasure to plan your family vacations anytime. You are wonderful clients.
Susan"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney World Adventures - Orlando Fla
Reviewed By Disney - HARTVILLE | Traveled to Orlando ~ Florida ~ USA
Susan is a pleasure to work with. She makes every effort to accommodate your requests.
Susan Mercer responded
"You are a pleasure to work with as well. I'm so excited that you and your family have an amazing upcoming vacation for next June. It's an honor to be your travel agent."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Magical Experience of a Lifetime!
Reviewed By Linda - Chesapeake, VA | Traveled to Florida ~ USA
Susan went over and beyond to ensure that my family and I had the magical experience of a lifetime! She even worked diligently during her own vacation to secure "almost impossible to get" dinner reservations for the five of us while we were in Disney, which was the "icing on the cake"! Superior customer service and dedication to her clients!
Susan Mercer responded
"Thank you so very much! I loved working with you and your family, and I am so very happy that you had a wonderful time on your vacation. It was an honor to work with you, and I hope I can help you out for future vacations to Disney or anywhere else you might wish to journey."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Family trip ever
Reviewed By Beverly - Chesapeake, Va | Traveled to Orlando ~ Florida ~ USA
She did a Fantastic job in planning my family’s Disney trip. I will definitely use her again.
Susan Mercer responded
"Thank you so very much! I'm so glad you had a great trip, and I would love to work with you in the future."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome family adventure
Reviewed By Disney Fanatic - Chesapeake, Va | Traveled to Walt Disney World ~ Florida ~ USA
Susan worked so hard to make our family vacation amazing. She even included a welcome gift with special gifts for our son. She was there at answer questions and helped navigate the disability pass for my son.
Susan Mercer responded
"Thank you so much for the nice review. I'm always glad to help you plan vacations."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney Trips
Reviewed By Ginnie - Chesapeake, VA | Traveled to Florida ~ USA
Susan does an does an outstanding job. She makes sure that everything is done and great for your trip.
Susan Mercer responded
"Thank you so much! I'm happy to plan for you anytime!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most amazing trip!
Reviewed By Matt - Norfolk, Virginia | Traveled to Walt Disney World ~ Florida ~ USA
Susan is the best! She planned our Disney Trip and personalized it to best fit our family!
Susan Mercer responded
"Thank you so much for this kind review. I loved planning for you and your family."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most magical trip of our lives!
Reviewed By KP - Norfolk, Virginia | Traveled to Walt Disney World ~ Florida ~ USA
Susan makes planning any trip a dream. She is so helpful, kind, and wants to make your trip the best in can be!
Susan Mercer responded
"Thank you! I'm happy to help you with planning anytime. You are a wonderful client!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The BEST vacation EVER!
Reviewed By Kristin - Chesapeake, Va | Traveled to Orlando ~ Florida ~ USA
Mrs. Mercer was very helpful in planning our trip to Disney! She is always available and will make sure your trip is exactly what you wanted. She definitely goes the extra mile!
Susan Mercer responded
"I'm so glad you enjoyed your trip. I loved working with you. Thank you for being such a great client!
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
DISNEY DONE RIGHT!!!
Reviewed By T MERC - Chesapeake, VA | Traveled to Walt Disney World ~ Florida ~ USA
Susan made our Disney trip magical. We were definitely able to maximize our time in the parks. She was very professional and always available to help.
Susan Mercer responded
"Thank you so much! I really enjoyed working with you."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Attention to Detail
Reviewed By Sam - Chesapeake, Virginia | Traveled to Bahamas ~ Caribbean
Susan is a delight. Her meticulousness to detail and personalizing your adventure is beyond comparison.
Susan Mercer responded
"Thank you for your kind words. I enjoyed booking your trip and will be happy to work with you anytime you'd like to travel."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Don't do Disney without Susan! She SLAYS
Reviewed By CJ - Overland Park, KS | Traveled to Orlando ~ Florida ~ USA
Susan was incredibly helpful when planning of our trip. She shared very helpful tips and tricks. She helped me with the new Disney app. She even learned about our interests and got us hotel rooms themed for our interests.
Susan Mercer responded
"Thank you so very much! I am glad you had a great Disney/Universal trip, and I would be honored to help you with any future trips you decide to take to Disney or anywhere else. Thank you again for your kind words!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful cruise
Reviewed By Joyce - Chesapeake, Virginia | Traveled to Mexico
Great experience! Called her often about detail and she was always so happy to take time for our questions. She’s just awesome!
Susan Mercer responded
"Thank you so much Joyce! You are an amazing client and I would be happy to work with you anytime you are traveling.
Susan"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney Magic!
Reviewed By Lyndsie - Farmville, VA | Traveled to Walt Disney World ~ Florida ~ USA
Susan helped us plan an amazing surprise Christmas trip for our family to Disney World! From booking our stay and park tickets, to getting all of our (super hard to get this time of year) requested dining reservations, to even scoring us a virtual queue for the Guardians of the Galaxy ride, Susan provided ease in making our dream vacation a reality. We even arrived to the best box of Disney treats waiting for us at checkin! Susan truly provides Disney magic to her work, and we were so thankful to have her expertise in planning our trip. We've now returned to her with a new vacation to plan for the upcoming year!
Susan Mercer responded
"Lyndsie it was absolutely my pleasure. I love to help make magic for families! Thank you so much for being amazing clients! I can't wait to hear all about your next adventure.
Susan"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip EVER!!!
Reviewed By Kaite - Chesapeake, VA | Traveled to Orlando ~ Florida ~ USA
Susan is wonderful! She makes planning the trip easy and stress free! We had the best time. I have always loved Disney, but the trips Susan has planned have been incredible.
Susan Mercer responded
"Thank you so very much! I'm so glad you had a wonderful time. I love planning vacations of all kinds, and of course you know I love Disney! Thank you for being such a great client."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome trip to the most magical place
Reviewed By Disney Fanatic - Chesapeake, Va | Traveled to Walt Disney World ~ Florida ~ USA
I want to give a huge shout out to Susan Bracey Mercer and her magic mouse travel. If you are looking for someone to plan your travel trip to Disney or anywhere I would highly recommend her. She helped us plan an amazing trip, gave us a special welcome gift, and checked on us. She is the absolute best. We will be using her again.
Susan Mercer responded
"Thank you so much! I'm glad you enjoyed your trip. It was my pleasure to help you plan a magical vacation and I would love to work with you in the future. Thank you for being a wonderful client."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime!
Reviewed By Becky - Chesapeake, VA | Traveled to Walt Disney World ~ Florida ~ USA
My first time at Disney and I was totally overwhelmed with how incredible it was! And that was all thanks to Susan because it was like she had insider knowledge that really made our experience top notch.
Susan Mercer responded
"Thank you so much! It was my pleasure and I'm so happy to help anytime you want to plan a trip to Disney, Universal, or any other place in this great big beautiful world!"
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Memories to Last a Lifetime
Reviewed By Tommy - Chesapeake | Traveled to Walt Disney World ~ Florida ~ USA
Susan was helpful and knowledgeable. She had an excellent knowledge of Disney cuisine!
Susan Mercer responded
"Thank you for your kind review. I'm glad I could help you have a more enjoyable experience, and I am happy to help you book any future vacation."
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
great trip
Reviewed By xctlbrnwf - Chesapeake | Traveled to Caribbean
Susan was there for me when I needed her (which was often!) She calmed me down when I needed a quiet voice. We planned this trip together and if I had questions she answered them or found the answers.
Susan Mercer responded
"Thank you! I so enjoyed planning your amazing cruise to the Southern Caribbean with you, and I am happy to be your agent for any future trips you 'd like to plan. "
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO
One of the most magical trips we took as a family!
Reviewed By Jordan - Chesapeake VA | Traveled to Florida ~ USA
Susan was extremely knowledgeable about all things Disney. We have a disabled child, and she was able t walk us through the entire DAS pass process. She was always available via text while we were onsite and always had an answer for every question we had. She had great recommendations on restaurants for our children's age group and even was able to assist in a hard reservation we really wanted. We enjoyed it so much we booked another trip through her while we were still onsite!
Susan Mercer responded
"It was my absolute pleasure to work with you for your magical vacation. I look forward to planning your upcoming trip as well. Customers like you make my job wonderful. Thank you so much!"
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives!
Reviewed By Disneyworld - Chesapeake, VA | Traveled to Florida ~ USA
Susan loves to travel and enjoys putting together all the details to make the most of your travels. She is very well organized and knows how to get the most bang for your buck. You will love working with her.
Susan Mercer responded
"Thank you for your kind review. It is always my pleasure to plan for you."
✓ I would recommend this agent to my family and friends.
3 of 10 people found this review helpful. Was this review helpful to you?YES|NO
