Universal Orlando Expert

We had the best, most stress-free, amazing trip because of the professional advice, detailed planning and attentiveness of our travel expert, Ashley! She broke everything down for us, answered all of our questions and was so patient with our needs and plans changing. She was available throughout the whole process from first inquiry to the last day of our trip! She is organized and knows all there is to know about travel, especially with kiddos!! I couldn't have done this trip without her!

She was super attentive and always willing to help me no matter the time of day! She gave me her honest opinions and the best advice. I could not have done this Disney trip without her.

I’m honestly so grateful to have had Ashley be our travel agent. This was going to be our kids’ very first time going to Disney and I was so overwhelmed trying to book everything myself. Not only did Ashley make booking everything super easy for me, but she recommended different things to make our trip even more memorable. I cannot thank her enough for all her help. It was the perfect trip filled with lots of smiles and happy tears.

Ashley was an amazing TA! She was so helpful in creating the most magical vacation for me and my family. She was always fast at answering all the questions I had. She even went above and beyond and booked our dining reservations for us. I would definitely recommend her!

Ashley is an excellent communicator. She went out of her way for myself and my family in planning our trip. She was so kind and thoughtful and I would gladly give her my business year after year.

Ashley was great to work with! We had planned our trip so far in advance but she made herself so available to us at anytime during that period! She helped us choose the best place to stay and activities based on our family’s needs and really made me feel more excited and less anxious about taking a trip to Disney for the first time as an adult! We had a great time and felt really at ease knowing she was available for any questions or concerns we had!

This was the first time that I have had to plan a trip to Disney and a lot has changed since I last went. Ashley helped me with all of the ins and out. She made sure we had our tickets, parking, and resort all booked. She was able to give great suggestions and answer any questions I had.I have already shared her information with people who asked me about my trip!

Ashley was awesome! Always either knew the answer to my question or made sure to find the answer! She was in top of dining reservations, travel to and from the airport, and everything in between!

Ashley was extremely helpful in helping us plan our trip to Universal Studios. She was available whenever we needed her and gave us advice that made our trip so much easier and more memorable. She knows Universal inside and out and was so patient with us. I don't think I will travel anywhere without her help!

Ashley made everything so simple. She worked with myself and my family members to make sure we received what we wanted. She hung in there for us when we would get scared that our bookings may have disappeared in the system (they didn’t) and even handled my challenging family members (some didn’t believe in doing anything in their own online - wanted to call for everything). She was amazing. I can’t recommend her enough!

Ashley was attentive to my needs and very quick to get me reservations even though I called her at the last minute.

She has been wonderful to work with. She's made it so easy to not worry about anything and has answered all my questions.

Ashley was wonderful to work with while planning our trip. She responded to all communication quickly, answered questions with well thought out answers and shared such great tips. We look forward to planning many more trips with Ashley!

Ashley has helped us with previously Disney trips, but went above and beyond in helping us to feel ready and comfortable taking our first cruise! She answered all our questions and made sure we had the answers to questions we didn't even think to ask! We had a wonderful experience!

To date, Ashley is the best i have worked so far. she follows up on each and every minute thing to make sure customer satisfaction is achieved.

Ashley pays close attention to detail. She was a huge asset in our planning and we would never plan a trip without her. I appreciate how responsive she was when we had questions.

Ashely was incredible planning our Disney trip for our son’s 2nd Birthday! She booked us at Boardwalk Villas which was perfect for getting to the parks. She some how got us breakfast reservations at Chef Mickeys which was awesome! We would definitely use her again!

Ashley knows what she's talking about! She helped my husband and I with our Disney honeymoon last October, and she was such a joy to work with then, we reached out to her again to help us plan our one-year anniversary trip to Asheville, NC. Turns out it's another specialty location for Ashley! She had great recommendations for place to eat (Capella on 9 and Sunset Terrace) we some of our favorites, places to hike (Looking Glass Falls in the Pisgah National Forest) and she also helped us set up some amazing excursions such as horseback riding, a ghost tour and exploring the Biltmore. We also had some confusion on our rental car (our fault) and she got to the bottom of it for us and worked with the service to help us get the answers we needed. I definitely recommend working with Ashley on your next vacation! :)

I enjoyed working with Ashley on our Disney trip. She was very helpful, knowledgeable, and caring. She was available to help set up My Disney Experience website, she helped with reservations to character dinners. Space 220 Experience, etc and had the best advice on hotels, best ways to navigate the parks and more. She sent out really helpful newsletters on different Disney topics each month before the trip.

Ashley was referred by a good friend to help me plan an Alaskan cruise with my children and their families. From the beginning of the planning process, she listened to what I wanted and gave me good options for the trip. She responded promptly to my questions and was there for me throughout the decision making process. Easy to work with, Ashley found excursions for us from whale watching to dog sledding. My family made wonderful memories on our trip. Before we left for our trip, Ashley sent me her phone number, in case we had any issues. That is great customer service!Ashley will definitely help me plan our next vacation. She’s a gem!

Ashley was everything we could have asked for and more as our travel agent! She was consistently quick to respond and listened to everything we were looking for. She provided us detailed, candid information that made planning our trip easy and helped us feel prepared for the international travel. Thanks to Ashley, we had exactly the relaxing vacation we were looking for!

This was our first trip planning with Ashley; however, I just had a gut feeling she would do a fabulous job planning our special celebration. From the beginning Ashley was very flexible and did her research to look into our specific requests. She provided us with several options for islands to stay at near Rio, options for hotels in Rio, transfers and excursions, all with full details of each option! Between booking everything for us and ensuring each option was safe for us, our trip was perfectly planned. I would highly recommend Ashley and plan to use her for our future travel needs!

Ashley was professional, kind, and quick to respond to all of our questions and requests. Her knowledge of travel and attention to detail helped make our vacation one we will never forget. It was nice knowing she was there for us before, during, and after travel. I will recommend Ashley to all of my family and friends.

Ashley was very helpful in helping us a choose a room on the cruise ship that would best suit our family. She was familiar with the layout and picked the perfect floor/location for us!

Planning our quick getaway for our anniversary trip was a breeze with Ashley! We gave her a very short notice and she started pulling plans together immediately. My husband and I wanted a quick and fun getaway for our anniversary trip; it was also our first trip leaving our 6 month old baby behind! She was able to get us a deal on a room at Loews Sapphire Falls that wasn't even showing on their website and gave us the perfect 1-day itinerary at Universal Studios with great insider info. She booked our dinner reservations for each night we were there, so one less thing for us to worry about, and even made sure they knew it was our anniversary (the surprise dessert at Strong Water Tavern was delicious!). Ashley was incredibly quick to respond, changed it up when we needed, and gave us information about the hotel and Universal that we wouldn't have found elsewhere. We couldn't recommend Ashley enough! We will definitely be using her again for future travels!

Ashley, was BEYOND a pleasure to work with. We had a large group of 16, with varying age ranges and wants. She talked through every step, every change and every little detail with us! I have been to Disney world multiple times, this was my first time using an agent and there is no way I will ever go back! I am so thankful for her help with all of our reservations especially! When you have such a large family restaurant reservations are VERY hard to try and navigate. Ashley knew exactly what we needed to do and how to get it done and she did it all! I am so thankful for her and all her help, because our trip would truly not have been the same without her help.

Ashley was knowledgeable and always quick to respond to all of my crazy questions. She gave a lot of options so we had plenty of choices and she scheduled all of our dining reservations so I didn't have to stress. She made our disney trip much more relaxing. Everything was perfect!

Ashley you as fantastic to work with and made our short trip to Universal the best that it could possibly be. We only had one day and night to spend at Universal, but she mapped out a plan that allowed us to do every ride we wanted and several we did multiple times within one day in August due to her suggestion we stay at the Royal Pacific which includes the unlimited Express Pass and we got an upgrade to the Club Floor at the hotel. Her suggestion of Antojitos for dinner was excellent and she secured reservations for us so we didn’t have to wait. Ashley was available to answer all our questions and provided both digital and hard copies of our travel itinerary which was great for my map loving husband. I look forward to planning more trips with Ashley.

Working with Ashley made traveling a breeze. Communication was excellent throughout the whole process. I will definitely be using Ashley again and will be recommending her to my friends and family in the future.

Ashley helped us plan our honeymoon and did all of the work for us - as we were planning our wedding and also renovating our new home, Ashley made sure all of the fine details were taken care of so that we didn't have to. She also checked in frequently, even with the trip being several months away. She even let us know about excursions available on our vacation and she set them up for us. She put all of our information, including flights, resort info, and excursion info into an app that made it organized and easily accessible. This was my first time working with a travel agent, and Ashley exceeded my expectations. We will most definitely be using her services on our next adventure :)

Ashley is prompt, knowledgeable, and takes the stress out of Disney vacation planning for us.

Ashley is professional kind and personable

Ashley was so helpful! I would have never been able to plan my disney trip without her. She was always able to answer any questions i had and gave great suggestions.

Ashley was helpful from start to finish! She got everything I asked her to get for our Disney trip! Whenever I had a question she would respond extremely quick! I would 100% recommend her for helping book a trip to Disney!!

Our entire family of 12 loved our vacation on the Disney Wish. Our grandsons had lots of photo opportunities with the characters. All of the crew that we interacted with were exceptional. The ship is beautiful. Ashley was wonderful in helping us plan all the way from reserving our staterooms to checking on us when we returned. She gave us lots of tips on what to do and what to expect and we encountered no surprises. It was a magical trip!

Love Ashley! She’s the best! She makes planning a Disney vacation so much easier. She’s very knowledgeable and if she doesn’t know the answer she will get it! I’ve planned 2 trips with her so far and can’t wait for the next one!

Ashley was so helpful when planning our first Disney vacation! She gave us great tips and very helpful information! She was able to book reservations for all the events/ restaurants. I highly recommend using Ashley for all your vacation planning needs!

We were very grateful for Ashley’s helpful guidance and had a great experience at Excellence Playa Mujeres! Recommend both!

My family recently went on an amazing Disney vacation planed by Ashley. We spent a day at Magic Kingdom and then went on a four day cruise to the Bahamas. When initially trying to come up with vacation ideas, I went to the Disney World webpage and got completely overwhelmed with all of the information. I reached out to Ashley to ask for her help and could not have had a more knowledgeable and personable travel planner work with us. She had answers to all the questions we had and even those we didn’t know we should have. Ashley knows the ins and outs of Disney travel and helped us arrange opportunities that I would not have even known existed. She made our travel experience seamless. From advising us on a hotel to stay out of the Disney resort, arranging for dinner with Chef Mickey, advising us on magic bands, lightning passes, character meeting opportunities, and excursions, she knows it all. I absolutely recommend Ashley for your travel planning. She is amazing!

Ashley is a life saver. She's been so helpful and amazing through planning my vacations. She is very tentative and that is very hard to find in people these days. Without her I would've been struggling trying to plan my vacations. On my most recent vacation, Ashley helped me get through a panic attack while I was at the airport trying to get home. Our first flight was super delayed and left us with no layover time. She mapped out our route to get to the next gate for our connecting flight. She also has so much knowledge when it comes to Disney cruises and Disney World. Currently trying to plan our next vacation with Ashley's assistance.

Ashley was a lifesaver over and over again, from the beginning of planning to the end of our trip! She helped me to plan a trip that included Disney and Universal Parks. She helped to get all the reservations we needed. Park Reservations, Starlight Safaris, Dining, LightSaber Building….I could go on and on. I was overwhelmed and she made it so easy! We had an unexpected health issue during our trip too and Ashley was a text away, helping me organize all the things we needed. I can’t thank her enough! If you’re considering a trip, Ashley is an excellent choice!

Ashley is the absolute best. My husband and I just got married and Ashley helped us plan the most perfect honeymoon. She talked with us constantly through email and phone calls helping us plan the most perfect trip considering we were clueless when it came to traveling especially out of the country. I highly recommend using Ashley to help plan your next trip as I will continue to trust her with our future ones!

Ashley was great to work with, our flight had been delayed and she kept in contact the whole time to make sure my family and I were able to get to our destination and catch the shuttle to the resort. The hotel she helped book was beautiful, there was construction going on at the hotel but it didn’t affect our vacation at all. We had an amazing time and had a great travel agent who had so much insight of Universal Orlando, can’t wait to plan our next vacation with Ashley!

Ashley's guidance made all the difference in our honeymoon! Picking the perfect location, staying in budget and knowing what activities to plan was stressful. I am so grateful for Ashley as she planned the perfect vacation. We felt that she understood our desires and researched to find us all the best options. She is very knowledgeable on all resorts and could give us the scoop on why one may be a better fit. We decided on Sandals Curaçao, and had the best time! Ashley facilitated all the bookings, kept us on track with payments and necessary documents. All information was stored in a portal, that we referenced constantly while traveling and prepping for our trip. She even provided helpful packing and photo guide about what to expect in the airport. We felt fully informed and taken care of! We had some flight delays on our return trip and our portal alerted us each time. Such an invaluable service! I absolutely recommend anyone to utilize her knowledge to maximize your vaca

We just finished a wonderful Disney vacation with our grandkids with a 4-night cruise on the Disney Wish. When we decided to give a trip to our 5 grandkids and their parents, we thought about the Magic Kingdom, Epcot, etc., but Ashley, our travel agent, suggested a Disney cruise with Disney characters, attractions, and movies. This was a great decision and she was on top of every arrangement. Ashley's knowledge of the cruise offerings was extensive, but most importantly, she helped us navigate through the itinerary, planning, travel, payment, and the Disney app. We were very prepared for the trip which gave us the luxury of devoting our time to adoring our grandkids, not worrying about schedules or logistics. We were very pleased with the spaciousness of the staterooms and verandas as well. The waiters and hotel staff were friendly and always there when we needed anything. We look forward to working with Ashley to plan our next adventure!

Ashley helped us plan 8 days in Disney and Universal. Very easy with very good insights and guidance. Guardians of the Galaxy at Epcot was hard to get, but she made it happen! We will definitely use her help for our next trip.

Ashley was so patient and helpful with me while booking a family cruise between Christmas and New Year. I was very overwhelmed with all of the options & she simplified them all with tons of research and invaluable feedback from other clients. Our trip was great & I'll definitely use Ashley again!

Ashley is wonderful! She is great at giving different options and tailoring the trip to meet her client's individual needs. She helps sprinkle in all the little details that we want for our vacation, but don't have the time to plan ourselves. She is very professional and quick to respond with any questions, concerns or needs throughout the panning process and while on our trip. She even sent us a special treat to our room while we were away! I'm looking forward to working with her again soon for our next trip!

INCREDIBLE EXPERIENCE!!! 10 stars if I could. Ashley went above and beyond helping us 1st timers with everything from park selection, to accommodations, to meal planning and dining reservations, even down to how leverage wristbands and pins numbers for purchases in the park.

REALLY INCREDIBLE TIME. I feel like we got the deal of the century!!!

ASHLEY’s The BEST. You won’t be disappointed!!

Ashley Belanger was amazing! Our trip went off without a hitch, and her itinerary was clear and very detailed. I liked the additional tips she gave us, which helped us navigate the Disney World parks. I highly recommend Ashley!!

We just got back from a 12 day Disneyworld and Universal Studios trip. We stayed between three different resorts and had three different travel groups. This was a logistically challenging trip and Ashley made it extremely easy for us! She was willing to get up early to book the dining reservations that we wanted and was able to book all the transportation between the airport and the resorts. The itinerary she built for us was extremely detailed and helpful! We had a FANTASTIC trip and I would highly recommend Ashley to anyone planning a Disneyworld vacation! Thank you!

Ashley was so helpful in helping us create the perfect vacation! She answered every question I had and was able to snag some of our favorite hard to get dining reservations! We had the best view of Volcano Bay from our hotel room all thanks to Ashley and her recommendations! Thank you Sweetbay Travel and thank you Ashley! We can't wait for our next adventure!

Ashley is phenomenal! She made our entire trip a breeze. From picking the perfect resort for our family of 4 to helping out in an emergency need late at night regarding our flight home! She asked all the right questions and listened to our needs when traveling with 2 babies. We look forward to booking our next trip!!