An amazing honeymoon
Reviewed By Debra - Bancroft | Traveled to Mexico ~ Mexico
We randomly picked Olga's name to be our travel agent and we have never been so blessed with a with a guess. I would definitely recommend Olga to everyone. She is so knowledgeable, helpful and friendly. She answered all my questions no matter how small and any time of day or week. Even in mexico when we had to use iur travel insurance. One mention of an injury and Olga have arranged the best of care for me while traveling home. I will always use Olga as my travel agent in future trips.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Excellent experience!
Reviewed By Jessica D - On | Traveled to Jamaica ~ Caribbean
Olga was great to work with!! This was the first time I used a travel agent and Olga did not disappoint! We got stuck at our destination due to some weather and issues with our airline and Olga was on top of it, helping and advocating for us to make sure we were not left stranded. I couldn’t be more grateful for how quickly she stepped up to help us!! I would work with Olga again in the future in a heartbeat!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
March Break
Reviewed By Paul - Kitchener, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We would highly recommend Olga. We have worked with her several times and she has never steered us wrong. She has a good understanding of clients' needs and preferences. She has very good knowledge of various destinations. She has always come through even when we were booking fairly last minute. She is conscientious, prompt, readily available and accessible and has always helped with small snags in the trips so that we didn't have to waste precious vacation time dealing with things. She always checks in to make sure all is going smoothly. She is a pleasure to work with and we will be using her services for our next trip and beyond.
Olga Leonetti responded
"Always a pleasure to assist you with any of your vacation planning needs"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip
Reviewed By Mark - Thamesville | Traveled to Cuba ~ Caribbean
Olga helped me find the best deal and was so awesome helping me out with everything!
✓ I would recommend this agent to my family and friends.
6 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip
Reviewed By Mark - Thamesville | Traveled to Cuba ~ Caribbean
Olga helped me find the best deal and was so awesome helping me out with everything!
✓ I would recommend this agent to my family and friends.
5 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Dad was happy and we were over the moon!
Reviewed By Cristiana - Kitchener, Ontario Canada | Traveled to Dominican Republic ~ Caribbean
Olga helped us plan the most beautiful vacation. We took my Mom and Dad. My Dad had some health issues and Olga made sure that ALL his and our needs were met. We knew it would be Dad's last vacation and we had amazing help and support that no stone was left unturned. Thank you Olga!
Olga Leonetti responded
"It was my pleasure to assist you in planning this trip with your parents to the Dominican Republic. Look forward to planning more trips for you and your husband in the future."
✓ I would recommend this agent to my family and friends.
31 of 61 people found this review helpful. Was this review helpful to you?YES|NO
Good quality
Reviewed By na - Kitchener, Ontario | Traveled to Tulum | Mexico | Mexico
Olga provided a good/solid resort package option.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful trip
Reviewed By Spoody - Calgary | Traveled to Portugal | Europe
Exactly what we wanted, everything went as planned. Good attention to detail and quick response...have booked the next trip!
Olga Leonetti responded
"Thank you for the review!
So glad you enjoyed your trip to Portugal"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Many many thanks
Reviewed By Cathy - Kitchener | Traveled to Austria | Europe
Rob and I would like to express our heartfelt thanks and appreciation for the outstanding job you did taking care of our European trip.
We really were happy with so many of the details you took care of.
There were no timing issues with flights or trains. Everything worked out perfectly.
Having breakfast at each of the hotels was a perfect way to start the day. That was a big plus.
Being on the deluxe tour in Munich to see the castles was also a big plus as it was a 10 hour tour and it was very luxurious with snacks and drinks too.
The Sound of music tour was so so great and I would highly recommend it.
As well, the Mozart dinner cruise and concert are not to be missed in Salzburg.
Going forward we would not hesitate to contact you.
I’ve already seen a couple of travel tours in the newsletter your company sends out.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Excellent trip!
Reviewed By djphilli - Waterloo, ON | Traveled to Cancun | Quintana Roo | Mexico
We had a wonderful week at Moon Palace in Cancun. Great food, lots of activities, friendly staff and great pools. Big credit to Olga for finding this for us on short notice and making it happen!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Loved our first cruise
Reviewed By Mikferd - London ON | Traveled to Barcelona | Spain | Europe
Where do we start....
Olga was a pleasure to deal with. Always available and willing to help with any of our needs, we were even able to contact Olga with questions via WhatsApp
while aboard the ship. Olga took care of every facet of our trip by arranging all our flights, hotel stays at destination before and after our cruise as well as any transfers we asked for plus insurance for the total trip. She also made the recommendation that we sail Virgin Voyages based on our likes and personalities, we truly thank her for that.
As for the trip itself..... WOW....
Everything went off without a hitch. TAP air was quite good, we were fed a meal and drinks on the flight and also a sandwich about an hour before arriving in Lisbon, then a short connecting flight to Barcelona. Our hotel was a 35 Euro ride from the airport, walking distance to the metro and then just a short hop to the embarkation port.
Virgin Voyages were incredible every step of the way. Embarkation in Barcelona was a breeze,
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Honey Trip
Reviewed By aanddwedding23 - Hamilton | Traveled to Mexico
Olga was great, quick to respond to emails.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Celiac-friendly trip to Cancun
Reviewed By Ben - Toronto, ON | Traveled to Cancun ~ Quintana Roo ~ Mexico
Olga was a great help to us as we planned our trip, and remained available to help us throughout the entire process! My partner and I have celiac disease, and Olga provided a number of excellent options for places that would be able to accommodate us, and then coordinated with our chosen resort to make sure that everything went smoothly. A great experience, start to finish!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Brilliantly designed
Reviewed By Brilliantly designed - Kitchener ontario | Traveled to Boca Raton ~ Florida ~ USA
She was very attentive to my needs, as I have a disability. Her suggestions were very creative and appreciated. She worked with me until everything I needed and wanted was covered. Even while on vacation when I had issues she was there to assist. I very much appreciated your settings and guidance she provided.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Another perfect vacation thanks to Olga
Reviewed By Terry and Tammy - Kitchener Waterloo | Traveled to Mediterranean Sea ~ At Sea ~ At Sea
Just back from a cruise Olga booked for us with some extra travel on either end that was a little complicated and she delivered perfectly- transport, perfect hotels, tour options etc... etc... . Olga responds to emails quickly, answers the phone when we call – we don’t use anyone else. Thanks Olga!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous trip, no surprises!
Reviewed By The Fab four - Waterloo Ontario Canada | Traveled to Costa Rica ~ Central America
We were trying to find accommodation in Costa Rica near Samara for two couples and hopefully within walking distance of a beach.
Unbeknownst to us, supply was quite limited and trying to marry accommodation with available flights was a bit of a nightmare.
In a couple of weeks, Olga had everything arranged including accommodation, flights and transfers to and from the airport.
We ended up staying in a small home – Casa Conchas - near Playa Carrillo. Although the home was small it was more than adequate for a two week stay for two couples. Having two bathrooms was great.
Family members of the owner of the home were very accommodating. Although billed as being within walking distance of the beach, it’s at least a 30 minute hike one way in 35 degree heat.
In addition, the relatively main road has no shoulders to walk on. This danger along with our desire to visit other beaches led us to rent a car. If possible, rent a four wheel drive vehicle.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip
Reviewed By mark - Thamesville Ontario | Traveled to Cuba ~ Caribbean
Olga found me the best deal and was awesome helping me out with everything!
Olga Leonetti responded
"So glad you enjoyed your trip"
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
We will now always use a Travel Agent
Reviewed By Dr. and Mr. Riddoch - Waterloo Region | Traveled to Cartagena ~ Colombia ~ South America
After years of 1 or 2 trips south a year, this was our first time using a travel agent and thank God we did. The resort we were staying at had a very serious and significant issue with the building that could not have been reasonably foreseen and resulted in the resort being eventually evacuated. Within minutes of informing Olga, the local Rep was on the phone with us with Olga co-ordinating behind the scenes on our behalf. She put us in the perfect location and when the unexpected happened - and it will occasionally happen- she rescued our vacation. We are never again using a website to book vacations - it's always going to be with Olga.
Olga Leonetti responded
"As always it was my pleasure to assist. So glad your trip was a success. Can't wait to help you plan your next getaway!??"
✓ I would recommend this agent to my family and friends.
5 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip
Reviewed By Mina V. - Brantford, Ontario | Traveled to Amsterdam ~ Netherlands ~ Europe
Olga took care every detail for us. She was amazing!
✓ I would recommend this agent to my family and friends.
26 of 52 people found this review helpful. Was this review helpful to you?YES|NO
Another perfect trip
Reviewed By Scottymac - Ontario Canada ???? | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Very knowledgeable and professional I trust her completely
Olga Leonetti responded
"Thank you so much, always a pleasure assisting you with your vacation planning."
✓ I would recommend this agent to my family and friends.
7 of 15 people found this review helpful. Was this review helpful to you?YES|NO
Knowledgeable, reliable, and pleasant
Reviewed By Happy Customer - Kitchener | Traveled to Dominican Republic ~ Caribbean
Olga has been a great travel agent. We have had multiple trips planned through Olga. She develops a good knowledge of her clients' preferences and offers good options tailored to those preferences. She has often been to destinations and has first hand knowledge of many places. Always on the ball, prompt at responding, truly a pleasure to work with! Highly recommended.
Olga Leonetti responded
"It is always a pleasure assisting you and your family with your vacation needs. Thank you so much for your support."
✓ I would recommend this agent to my family and friends.
5 of 11 people found this review helpful. Was this review helpful to you?YES|NO
The Best Trip we've ever had!
Reviewed By Judy B - Brantford, Ontario | Traveled to Italy ~ Europe
Olga personalizeed the vacation for us. She is GREAT!
Olga Leonetti responded
"It was so much fun planning your trip to Sardinia and Rome, in Italy. Can't wait to assist you in planning your next adventure."
✓ I would recommend this agent to my family and friends.
24 of 49 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By Jb - Princeton | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Answered all our questions and ended with a great trip
Olga Leonetti responded
"Thank for the review. Can't wait to book your adventure."
✓ I would recommend this agent to my family and friends.
10 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Great working with Olga
Reviewed By Webtmizer - MONTREAL | Traveled to Mexico
Smooth booking and communication
Olga Leonetti responded
"Thank you for the review, it's was my pleasure to assist in planning your company Christmas Trip"
✓ I would recommend this agent to my family and friends.
13 of 29 people found this review helpful. Was this review helpful to you?YES|NO
The best experience ever!!
Reviewed By Jocelyn Steele - 507 Burtch Rd, Mount Pleasant, Ontario. | Traveled to Toronto ~ Ontario ~ Canada
Olga is amazing, she is super helpful, attentive and with a lot of knowledge, every doubt that I had she gave me the perfect information immediately.
Olga Leonetti responded
"It is always my pleasure, so glad I was able to help you plan your son's trip from Costa Rica."
✓ I would recommend this agent to my family and friends.
22 of 49 people found this review helpful. Was this review helpful to you?YES|NO
Most memorable vacation!
Reviewed By Lee - Toronto | Traveled to Costa Rica ~ Central America
She was very helpful and took care of all of my concerns, even last minute changes i made.
Olga Leonetti responded
"It was a pleasure helping you and your family plan your vacation, Thank you for the lovely review"
✓ I would recommend this agent to my family and friends.
13 of 32 people found this review helpful. Was this review helpful to you?YES|NO
The best trip for our team !
Reviewed By Rose - Montreal | Traveled to Cancun ~ Quintana Roo ~ Mexico
It was wonderful working with Olga. She has been very helpful throughout, right from getting the best deal, compiling information. She is very polite and humble. Highly recommend her.
Olga Leonetti responded
"Thank you for the review. It was my pleasure to assist you and your team."
✓ I would recommend this agent to my family and friends.
11 of 28 people found this review helpful. Was this review helpful to you?YES|NO
TEST
Reviewed By TEST - Alexandria, VA | Traveled to Hawaii Island ~ Hawaii ~ USA
TEST
✓ I would recommend this agent to my family and friends.
12 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Excellent trip!
Reviewed By Gladys - Brantford | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very good!!!
Olga Leonetti responded
"Thank you Gladys, so glad to hear you enjoyed your trip"
✓ I would recommend this agent to my family and friends.
12 of 31 people found this review helpful. Was this review helpful to you?YES|NO
The best trip ever!
Reviewed By Pamelita - Ontario | Traveled to Cuba ~ Caribbean
She's the best! With travelling becoming more complicated, she is always up-to-date and informing Travelers on the new policies and covid restrictions! She Answered all of my travel questions in a quick and timely manner! Always looking for ways to save me money and experience more on my destination vacations! I would recommend Olga to anyone wishing to travel abroad!
Olga Leonetti responded
"Thank you Pam!
Can't wait to assist you with your next trip to Cuba to see your family"
✓ I would recommend this agent to my family and friends.
20 of 48 people found this review helpful. Was this review helpful to you?YES|NO