A trip of a lifetime!
Reviewed By GabiS - Wisconsin Rapids, Wisconsin | Traveled to Gulf Shores ~ Alabama ~ USA
Jen is so knowledgeable on the ins and outs traveling. We had never taken a family vacation before and her expertise really put my mind at ease! She answered all of my questions, provided options, and was very easy to get in touch with. Knowing that spring break is a very busy travel season and knowing she was assisting with many travel plans, all of our interactions felt very personable with an impressive attention to detail! We highly recommend!
Jen Wilhorn responded
"Thank you! I'm so glad that your family had a wonderful trip and that I was able to make your trip relaxing and enjoyable!"
✓ I would recommend this agent to my family and friends.
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50th birthday bash!
Reviewed By Nissa - Wi Rapids wi | Traveled to Charleston ~ South Carolina ~ USA
Jennifer helped us out so much!!! With no one in our group ever visiting Charleston, her tips and helping us with reservations was a huge help!!!
Jen Wilhorn responded
"That area is a favorite to me and I'm so glad your group enjoyed it too!"
✓ I would recommend this agent to my family and friends.
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Trip of a lifetime
Reviewed By Dani - Reedsburg, WI | Traveled to Montana ~ USA
Jen is such a pleasure to work with. Her planning of our trip with multiple destinations was flawless. Thanks to Jen we had a once in a lifetime experience!
Jen Wilhorn responded
"Thank you so much! What an amazing trip you were able to experience - I still can't get over those beautiful pictures!"
✓ I would recommend this agent to my family and friends.
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The most amazing trip!!
Reviewed By Lea & Steve - La Habra, CA | Traveled to St. Croix ~ Virgin Islands ~ Caribbean
Jen was incredibly helpful to us as we planned our first ever trip to St. Croix! Not having traveled to the island before, she demystified the best flight opportunities and helped us to think about timing our purchase in light of rising costs. She also arranged for our airport to resort transportation and gave terrific tips on how to be prepared for the full experience of the island. We will definitely reach to Jen for future travel plans!
Jen Wilhorn responded
"Thank you so much for your kind words! What an amazing trip in a gorgeous location. I would love the opportunity to help you in the future!"
✓ I would recommend this agent to my family and friends.
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Family Trip
Reviewed By Gramma - Summit Lake, WI | Traveled to Florida ~ USA
Jen was very helpful in helping us plan our trip from start to finish. She provided tips & tricks to help us get the most of our experience. The purpose of our trip was to take our grandchildren to Disney parks and Leggoland. The kids had the time of their life!! Mission accomplished thanks to Jen for all her help.
Jen Wilhorn responded
"Thank you so much. I am thrilled that your entire family had such a great time!"
✓ I would recommend this agent to my family and friends.
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Best trip ever!
Reviewed By SarahA - Wisconsin Rapids, WI | Traveled to Walt Disney World ~ Florida ~ USA
Working with Jen made planning our family’s first Disney vacation so easy! She took care of everything for me…hotel/park reservations, dining reservations, airport pick up and drop off. She gave me all the important information on Genie +, what rides not to miss, etc. I felt 100% prepared and a whole lot less stressed because of all of her help and expertise. I would absolutely recoger to anyone and would absolutely use her again for our family’s next adventure!
Jen Wilhorn responded
"Thank you so much! I'm so glad that your family had such an amazing time."
✓ I would recommend this agent to my family and friends.
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Great trip
Reviewed By Dan - Minnesota | Traveled to Universal Orlando ~ Florida ~ USA
Jen did a great job of helping us find exactly what we wanted at our destination.
Jen Wilhorn responded
"I'm so glad that we were able to find the right fit for your vacation!"
✓ I would recommend this agent to my family and friends.
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Spring break trip
Reviewed By Bri - Wisconsin Rapids, WI | Traveled to Nashville ~ Tennessee ~ USA
Jen was very helpful and quick with providing lodging options for our trip. It took the decision process off my hands for me. She also helped find suggestions of things for us to do while in Nashville. All I had to do was get there!
Jen Wilhorn responded
"It was so fun to help you plan this fun trip for your family. I'm so glad I was able to make the process easy for you! "
✓ I would recommend this agent to my family and friends.
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Family vacay get-a-way
Reviewed By Cassi - Stevens Point, WI | Traveled to Glacier National Park ~ Montana ~ USA
Jennifer was super easy to work with! She was very helpful with the booking and made sure our check in was effortless.
Jen Wilhorn responded
"Thank you so much for your kind words. Such a pleasure to work with you on this trip!"
✓ I would recommend this agent to my family and friends.
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Amazing family vacation!
Reviewed By Familyof4 - Wisconsin Rapids, WI | Traveled to Puerto Rico | USA
It was wonderful booking our family vacation to Puerto Rico with Jen! She is knowledgeable, efficient, and truly dedicated to making the entire process smooth and special. It was reassuring to know she would take care of us if any issues arose in a place that was new to us. We’re so grateful and absolutely loved our experience!
Jen Wilhorn responded
"I'm so glad your family had a wonderful trip and your pictures are incredible! What a gorgeous vacation choice!"
✓ I would recommend this agent to my family and friends.
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Best trip
Reviewed By Maano956 - Fall Creek WI | Traveled to Orlando | Florida | USA
Jen helped us plan our best family trip ever. She was essential when doing a last minute change of plans to beat a snowstorm. Absolutely loved working with her and hope to do so again!
Jen Wilhorn responded
"Thank you - I'm so glad your famiy had such a wonderful time!"
✓ I would recommend this agent to my family and friends.
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Stress-Free First Cruise Thanks to Jen!
Reviewed By Kathy - Wisconsin Rapids, WI | Traveled to Abaco | Bahamas | Caribbean
Our first cruise with Royal Caribbean to the Bahamas was incredible, and we owe a huge thank you to Jen Wilhorn at Travelmation!
She walked us through everything, shared great advice, and made sure we felt confident going into our trip. Her guidance truly made the experience stress-free and enjoyable from start to finish.
We couldn’t have asked for a better first cruise experience and highly recommend her services!
Jen Wilhorn responded
"Thank you so much! I'm glad your group had such an amazing first cruise experience."
✓ I would recommend this agent to my family and friends.
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Thank You For Saving the Escape We Needed!
Reviewed By AKirkpatrick - Wisconsin Rapids, WI | Traveled to Walt Disney World | Florida | USA
We used Jen two years ago when planning our first Walt Disney World trip; we knew that when we decided to plan another trip we would be calling on her services again. She makes everything easy.
Initially we thought we might take a Disney cruise but after a Saturday coffee meeting we decided we weren't cruise people and we settled back to Disney World.
She's eager to make the resort/room bookings for you as well as the flights and transportation if you desire.
We appreciate her first hand knowledge of the parks, resorts, and services. I leaned on her in two key places. First, booking restaurants. She was able to secure us all four of the dining reservations we desired...one of them (Beak and Barrel) twice which seemed amazing considering it's new and difficult to get into. Second...when the March 2026 blizzard threatened our getting to Disney, contacting Jen gave me the information and confidence we needed to shift our flight plans from one airport to another quickly. That was the most stressful situation I've ever encountered with a vacation and she was able to pull me back from the ledge...I can't thank her enough for talking me through the double flight cancellations and the rebooking on a different airline at a different airport.
Email reminders of important bookings dates (dining and Lightning Lanes) for Disney itself are great especially for first timers.
Jen was also able to take the half dozen Disney gift cards from our credit card points we had and apply them directly to our bill to help pay that down to lessen our out of pocket cost. I fumbled around for a while trying to find where to enter the info online before emailing Jen...what I couldn't put together in 30 minutes she had done in less than 5.
Could I do much of this on my own...probably...but Jen makes planning and execution quick and easy. When we plan our next Disney trip we'll be relying on here again. Maybe Tokyo next time...
Jen Wilhorn responded
"It is such a joy to work with your family and I'm so thankful you were able to go on your trip to Walt Disney World. Can't wait to plan the next trip!"
✓ I would recommend this agent to my family and friends.
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Trip of a lifetime!
Reviewed By VanessaF - Los Angeles, CA | Traveled to Orlando | Florida | USA
Jen was the absolute best. It was my first time going to Orlando and I knew I wanted to hit all the disney and universal parks. She was able to plan it out for me perfectly and everything went so smooth! We had the most amazing time!
Jen Wilhorn responded
"Thank you so much! I'm so glad you enjoyed the theme parks in Orlando and had a great time!"
✓ I would recommend this agent to my family and friends.
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Unforgettable Honeymoon!
Reviewed By Ace - Wisconsin Rapids,WI | Traveled to Hawaii | USA
Jen truly helped us plan an unforgettable honeymoon! Highly recommend her for any travel!
Jen Wilhorn responded
"Thank you! I'm so glad you had such an amazing trip!"
✓ I would recommend this agent to my family and friends.
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The best magical trip ever!
Reviewed By Sarah Juarez - Bahia Principe luxury Akumal | Traveled to Tulum | Mexico | Mexico
we enjoyed our trip so much. The hotel, people, location, and food were amazing. Every excursions we did were amazing. The only thing I guess I would have liked to know ahead of time was to make reservations for the restaurants ahead of time. We were not able to eat at any of them because they were booked a month in advance, good thing for us the two non reserving restaurants were amazing and had something for everybody. But we definitely wanted to eat at some of the restaurants. other than that the trip was everything and more that I could have dreamt of.
Jen Wilhorn responded
"I'm so glad that your trip was wonderful and that your family had a great time. Thank you for the feedback about the restaurant reservation issues. "
✓ I would recommend this agent to my family and friends.
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Amazing
Reviewed By JenD - WI | Traveled to Bahamas | Caribbean
Booking my vacations with Jen has been a breeze. She has been very knowledgeable with information about the cruise itinerary and if she’s not sure she finds out. Looking forward to my next trip!!!
Jen Wilhorn responded
"Thank you so much! It's so fun to work with a family who loves cruising as much as we do."
✓ I would recommend this agent to my family and friends.
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Relaxing trip
Reviewed By Karmgreg - Nekoosa wi | Traveled to Dominican Republic | Caribbean
Jen was such a big help from dealing with us asking her lots of questions to checking different room prices for us.
Jen Wilhorn responded
"I'm so glad that you had a wonderful time and enjoyed your vacation!"
✓ I would recommend this agent to my family and friends.
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Jen Saved Our Vacation!
Reviewed By Candace - Wisconsin Rapids, WI | Traveled to Jamaica | Caribbean
We booked our 35th wedding anniversary trip with Jen in May 2025 to Sandals Grand Antigua for January 2026. We flew from Madison, WI to Charlotte, NC on Friday and were all set to fly to Anitgua Saturday morning. Unbeknownst to us (and the rest of the people traveling to the Caribbean that morning) there were overnight shenanigans in Venezuela and they closed the Caribbean airspace. Flights were cancelled left and right. Our flight was initially delayed twice before it was completely cancelled. We had no idea when the airspace would open and the next available flights to Antigua were on Tuesday. I called Jen and we both got to work. She worked on finding us a Sandals that had availability in places where flights were still open. I worked on getting our flights changed. Jen found us a room at Sandals Dunns River in Jamaica. I waited in line 4.5 hours for an American Airlines agent - and then had to have Jen just cancel our flights to get a refund so we could rebook to Jamaica since AA wanted to charge us $1200.00 to change our flights. In the end, we only ended up losing one day of vacation. The resort was AMAZING and we had the best time. Jen is 110% a travel agent rock star and I cannot recommend her enough!
Jen Wilhorn responded
"Thank you so much. I'm thankful that we were able to find a fantastic resort and that you enjoyed your trip even though it wasn't exactly as we had planned."
✓ I would recommend this agent to my family and friends.
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South Seas Resort
Reviewed By Barb - Ormond Beach, FL | Traveled to Captiva Island | Florida | USA
We love Sanibel/Captiva and decided, for our anniversary and based on Jen's recommendation for a unique experience, to spend the weekend at South Seas Resort in Captive. It's absolutely lovely with beautiful accommodations; King Suite with all of the amenities to make our stay very comfortable. We had a room on the Bayside, with a terrific view of the water and sunrise. October is a great time to go because it wasn't very crowded; summer is over and season hasn't started yet so the customer service by everyone at the resort was over the top.
On the other hand, the day we were supposed to check in, we received a text stating that the beach would be closed due to a restoration project. We were a bit upset that the resort hadn't informed us when the reservation was made so Jen contacted them for us; told them of our disappointment over the lack of transparency and she made sure they treated us fairly. Thank you Jen!
We'd definitely go back. It's a unique resort and has so many great amenities. The food is excellent and the staff is very pleasant. They have some terrific new projects in the works, i.e. pool with water slide, spa, etc. that I would certainly go back for. The island has certainly been ravaged by the weather over the past few years but South Seas is working hard to protect the environment.
Jen Wilhorn responded
"I'm so glad that you were able to enjoy your trip and celebrate you anniversary in such a beautiful location!"
✓ I would recommend this agent to my family and friends.
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Abosulty one of our best vacation.
Reviewed By jtweety5 - Wisconsin Rapids, WI | Traveled to Alaska | USA
Without Jen, I feel our vacation wouldn't of went as smoothly as it did. She was there to guide us through it all. I definitely would use her again. We booked a last minute cruise to Alaska. This was our first cruise and she helped us with it all. The flights, the transfers and hotels. She even met with us to make sure we were all set. So thank you Jen for helping me make my dreams come true.
Jen Wilhorn responded
"You are so welcome! I know this was a special trip for both of you and I'm truly honored to have been a part of it!"
✓ I would recommend this agent to my family and friends.
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The vacation we waited 30 years for
Reviewed By Ziegler’s - Nekoosa, WI | Traveled to Ireland | Europe
Jen did an amazing job making recommendations for us. When we first met with her we weren’t exactly sure where our destination should be but we had a handful of ideas. She gave solid recommendations and provided the detail we needed to make a decision. We chose a small group tour (14 people max) for an 11 day trip around Ireland - both Northern Ireland and the Republic of Ireland. Jen was there every step of the way to answer our questions and set everything up for us. She made it so easy that we didn’t have to plan a thing - we were able to just sit back and enjoy it. The trip exceeded our expectations and we will definitely recommend Jen to our friends and family.
Jen Wilhorn responded
"I'm so glad to hear that this exceeded your expectations...truly the trip of a lifetime!"
✓ I would recommend this agent to my family and friends.
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Alaska Bucket List
Reviewed By Lottery - Minocqua, Wisconsin | Traveled to Alaska | USA
I contacted Jen about a year before we took our actual trip to Alaska. Her advice was to make a list of all the places we wanted to see and things we wanted to do. It was overwhelming, but I started to follow recommendations on Facebook and did other research. Then I presented my list to Jen and she recommended that we use Knightly Tours. They presented us with an initial itinerary. We were allowed to tweak 2-3 times and then locked it in. Jen handled all the communication between changes, that were done in a very timely manner. In addition, Jen helped us make flight arrangements and secure trip insurance. She even made a a phone call to answer questions and ease our worries about airport protocol.
The day we flew out she sent an email, even though she was just returning from a trip herself. She also checked in several times during and then after our trip.
Most importantly, she helped us plan the trip that we wanted to take. The tour company she recommended was also involved every step of the way. They helped when our car rental place required additional confirmation.
This was a trip of a lifetime and it exceeded all our expectations.
I wouldn’t hesitate to recommend Jen for travel help.
Jen Wilhorn responded
"Thank you so much! I'm so glad that the trip was all that you hoped it would be and it was a pleasure to work with you every step of the way!"
✓ I would recommend this agent to my family and friends.
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Our Once in a Lifetime Adventure!
Reviewed By Ritz - Baraboo, Wisconsin | Traveled to Alaska | USA
Jen was super organized and helpful every step of our journey from beginning to end. She provided suggestions, resources and answered our many questions in an efficient and thorough manner. My husband and I could not have planned our air travel, cruise and land excursions without her expertise. What a wonderful vacation!!
Jen Wilhorn responded
"I'm so glad you had such a wonderful trip and was honored to be able to help you plan your adventure!"
✓ I would recommend this agent to my family and friends.
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Best Honeymoon Ever!
Reviewed By ARiedl815 - Loves Park, IL | Traveled to Punta Cana | Dominican Republic | Caribbean
Jen made planning our honeymoon a seamless and easy process! She carefully listened to our wishes and budget for travel, then took the reins to plan and provide several different destination options including flights and transportation to and from the airport. Jen was responsive, adaptive, and dedicated to customizing our experience! She did all the hard work so we got to relax and have a romantic getaway in the Dominican Republic! Thank you Jen!
Jen Wilhorn responded
"Thank you so much! I'm so glad that your honeymoon was wonderful and that you enjoyed your trip."
✓ I would recommend this agent to my family and friends.
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Alaskan Adventure - Trip of a Lifetime
Reviewed By Dani - Reedsburg, WI | Traveled to Alaska | USA
Jen made our family celebration trip effortless. We had a very tight travel window to mark our son’s college graduation and our daughter’s high school graduation, and she still found an incredible Alaska cruise. We’re experienced cruisers, but it was our first time with Royal Caribbean, and Jen handled everything—securing close proximity staterooms exactly as requested, arranging dining, and managing every logistical detail. She was always available with prompt, helpful answers, which let us simply enjoy our time together as a family. We won’t work with anyone else—Jen is truly AMAZING!
Jen Wilhorn responded
"Thank you so much for your kind words! I'm so glad your family had a wonderful trip celebrating these important milestones together!!!"
✓ I would recommend this agent to my family and friends.
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Alaska cruise
Reviewed By Steve & Jill - Green Bay, WI | Traveled to Alaska | USA
It was a good trip, good scenery in all the stops. Jennifer did a great job at answering all our questions and suggesting on things to do. She was great to work with. Thank you!
Jen Wilhorn responded
"I'm so happy that your group had a wonderful time and that you enjoyed the ports!"
✓ I would recommend this agent to my family and friends.
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Alaska cruise 2025
Reviewed By Shanna - Phoenix, AZ | Traveled to Alaska | USA
Jennifer helped me organize a family/friend trip with 28 people. She was very helpful in every step of the way. We had such an amazing trip and everyone loved it.
Jen Wilhorn responded
"I'm so glad that you had an amazing trip together and that everyone enjoyed their time!"
✓ I would recommend this agent to my family and friends.
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Cancún Honeymoon
Reviewed By AlexaK - Bancroft, WI | Traveled to Cancun | Quintana Roo | Mexico
Jen was extremely helpful, we originally booked a trip to a different destination and then ended up changing our mind and she was super helpful and understanding about switching.
Jen Wilhorn responded
"I'm so glad you had a wonderful honeymoon in a location that was a great fit for you."
✓ I would recommend this agent to my family and friends.
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Jen + Virgin Voyages = No Brainer
Reviewed By Retired Traveler - Wisconsin Rapids, Wi | Traveled to Caribbean
I have traveled with Jen many times, but this time I traveled with my elderly parents. Jen went above and beyond making sure accessibility and accommodations were in place throughout the entire trip! We were able to focus on enjoying ourselves and making lasting memories! Thank you, Jen!
Jen Wilhorn responded
"I am SO glad that your family was able to experience this trip together. What beautiful memories!"
✓ I would recommend this agent to my family and friends.
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Virgin Voyage
Reviewed By Bob and Sara - Wisconsin Rapids, WI | Traveled to Bahamas | Caribbean
This was an excellent cruise vacation. Jen helped set up every step of the way, including air travel, overnight accommodations prior to leaving, and transportation to and from the cruise port. Jen does an incredible job and always has; as she has set up many, many trips for us.
Jen Wilhorn responded
"Thank you so much. It was so fun to travel with this group!"
✓ I would recommend this agent to my family and friends.
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Virgin Voyages Summer Cruise
Reviewed By Sara - Wisconsin Rapids | Traveled to Bahamas | Caribbean
Jen did a phenomenal job of organizing this trip. Her attention to detail is unparalleled. She goes out of her way to ensure the trip is exactly what you want. The Virgin Voyage cruise itself was excellent. I would highly recommend having Jen work with anyone to plan an unforgettable trip.
Jen Wilhorn responded
"What a great group of people to travel with and a GREAT cruise!"
✓ I would recommend this agent to my family and friends.
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Wonderful trip to Québec and Ontario
Reviewed By Happy Travelers - Marshfield, WI | Traveled to Canada
Jen was a very attentive and conscientious travel agent. This was my first time traveling to Canada and Jen really made our process smooth. She arranged our entire trip, booking our flights with Air Canada from Minneapolis to Quebec City, with return from Toronto. She also worked with Railbookers.com to arrange our rail connections between Québec City, Montréal and Toronto (business class) and made sure we received all the flight and train details in plenty of time. At my husband’s request, she added a bus day trip to Niagara Falls which included lunch, a boat trip under the Falls themselves, a wine tasting, and extra sightseeing. We appreciated how she listened to our desires and arranged a trip which was of very high quality throughout. She also checked in at various times to make sure all was going well. We will definitely use Jen again for future trips! Thank you, Jen.
Jen Wilhorn responded
"Thank you! I'm so glad that you had a wonderful trip and made amazing memories!"
✓ I would recommend this agent to my family and friends.
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Greece and More !
Reviewed By HappyCruiser - WI | Traveled to Greece | Europe
Working with Jen made this an incredibly easy trip.
Jen Wilhorn responded
"Glad it was a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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A trip to Paradise!
Reviewed By Joanie - Port Edwards, WI | Traveled to Florida | USA
I can’t say enough good things about Jen,from the moment I reached out to her all the way until I made it safely home. The trip exceeded all of my expectations. I had many questions,but Jen always was always quick to respond with clear,helpful answers and always with kindness and patience. She chose the perfect location and her planning made everything run smoothly. I truly felt taken care of from start to finish. If you are looking for someone who truly cares and goes the extra mile, this is the travel agent you want!
Jen Wilhorn responded
"Thank you so much for your kind words! I'm so thankful that you had such a fantastic trip!"
✓ I would recommend this agent to my family and friends.
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Best trip/vacation
Reviewed By Jayd1302 - Tomahawk Wisconsin | Traveled to Puerto Plata | Dominican Republic | Caribbean
Was excellent, everything meet our expectations that she helped out with so much.
Jen Wilhorn responded
"I'm so glad that you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Great help!
Reviewed By Traveler050224 - Cancun | Traveled to Mexico
Jen was so helpful with the entire trip planning process. She found the perfect place for us and helped us by sending tips and reminders leading up to our trip. She truly wanted us to have the best vacation ever, and we did thanks to her!
Jen Wilhorn responded
"I'm so glad that you had the best time!"
✓ I would recommend this agent to my family and friends.
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Relaxing beach spring trip
Reviewed By TN - Antigo wi | Traveled to Punta Cana | Dominican Republic | Caribbean
Four friends experienced Punta Cana for the first time. All arrangements went through without any trouble. Jennifer gave us great suggestions along the planning process- answered all emails quickly. Gave a few resort recommendations- and we picked from there.
Jen Wilhorn responded
"I'm so glad your group had such a wonderful first experience!"
✓ I would recommend this agent to my family and friends.
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Amazing trip to Costa Mujeres
Reviewed By PatrickH - Stevens Point, WI | Traveled to Costa Mujeres | Quintana Roo | Mexico
Jen was very easy to work with and a great communicator. She gave us many options and worked hard to make something fit our schedule and budget. Highly recommend Jen for anyone looking to travel!
Jen Wilhorn responded
"Thank you so much! I'm so glad that you loved the resort and it was the perfect fit for you!"
✓ I would recommend this agent to my family and friends.
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Excellence Jamaica
Reviewed By Nicole - WI | Traveled to Jamaica | Caribbean
I can’t say enough about this resort! I have never had better food at an all inclusive!! Everyone, I mean everyone at this resort treats you like a member of their family. Highly recommend. Thank you Jen for planning this trip for our group.
Jen Wilhorn responded
"The resort looked incredible! I'm so glad your group had such a positive experience."
✓ I would recommend this agent to my family and friends.
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The perfect Spring Break for our family!
Reviewed By ChristinaWI - Wisconsin Rapids, Wi | Traveled to Turks and Caicos Islands | Caribbean
We came to Jen looking for a her recommendation of someplace warm, unique, and where every member of our family could do what they enjoy doing while vacationing and Beaches Turks and Caicos checked all of those boxes. Great accommodations and level of service in the concierge level Key West Village. Tons of activities for our 13 year old son to do. And, beautiful pool and beaches for our other two teenage daughters to do absolutely nothing at. Our travel arrangements to and from resort were seamless too. Overall a fantastic experience!
Jen Wilhorn responded
"I'm so glad that you loved the resort! I think it's simply perfect for families. "
✓ I would recommend this agent to my family and friends.
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Jamaica Mon!!!!
Reviewed By Corey - Stevens Point WI | Traveled to Jamaica | Caribbean
First of all, Jen is amazing! Super patient while we navigated the options and tried to pick our trip for spring break with 5 teenagers! We ended up at Riu Palace Aquarelle in Jamaica. It did not disappoint! It’s a newer hotel and it’s so clean! The staff were all super nice and made the experience amazing. From the singing to birthday guests and greats in their last day at the nuggets, to the fun and friendly bartenders and the amazing and super talented entertainment team, all were wonderful. When I say clean, I mean spotless!!! The bathrooms down by the pool were cleaned every five minutes! The nightly shows were so fun. Drinks aplenty with pool AND ocean side service. Our kids were very impressed that the staff didn’t ignore them when we were not nearby and still got them whatever they needed. The ocean in front was rocky and we’d recommend walking down a short ways and the ocean was perfect! Plus there is a little community of vendors at the end of the hotels that do hair braids a
Jen Wilhorn responded
"I'm so glad that you enjoyed the resort and found the perfect spot to enjoy your spring break together!"
✓ I would recommend this agent to my family and friends.
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1st Time with Jen
Reviewed By Beachbum - Wisconsin Rapids,WI | Traveled to Punta Cana | Dominican Republic | Caribbean
Jen was very good with the communication at the time of booking and the reminders on what to do as the trip got closer.
Jen Wilhorn responded
"Thank you I'm glad you found the information helpful."
✓ I would recommend this agent to my family and friends.
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Wonderful trip
Reviewed By Momma 1992 - Wisconsin Rapids, WI | Traveled to Punta Cana | Dominican Republic | Caribbean
The resort we stayed at was beautiful, we felt pampered and very relaxed.
Jen Wilhorn responded
"I'm so glad you had such a wonderful time!"
✓ I would recommend this agent to my family and friends.
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Loved the mountains!
Reviewed By Bri - Wisconsin Rapids, WI | Traveled to Gatlinburg | Tennessee | USA
Jen made our trip such a breeze by finding great lodging options. This takes the pressure off me when it comes to planning.
Jen Wilhorn responded
"Glad your family had such a great time in the mountains!"
✓ I would recommend this agent to my family and friends.
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Awesome Beach Vacation
Reviewed By Beach Fan 2025 - Wisconsin Rapids, WI | Traveled to Fort Lauderdale | Florida | USA
Jen was so helpful with planning our beach vacation offering several different locations and options of places to stay. She went above and beyond with answering questions and providing information while we were traveling even though her family was traveling at the same time. We had a wonderful beach vacation!!
Jen Wilhorn responded
"I'm so glad that you had a great time despite some flight challenges and that you were able to enjoy the beach."
✓ I would recommend this agent to my family and friends.
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San Antonio Dreams
Reviewed By Roxy - Rosholt, WI | Traveled to San Antonio | Texas | USA
While visiting family in Texas for 10 days, my husband and I wanted to escape to the Riverwalk in San Antonio for 3 nights by ourselves! Jen found us the perfect location that wasn’t astronomical in price! We were in walking distance to everything! She gave us suggestions of where to visit. She also found us flights that were perfect for our traveling companion’s first ever flight (at age 65)! It was a fantastic mixture of friends, family and couple time! Thank you Jen!
Jen Wilhorn responded
"You're welcome! The Riverwalk is such a great place to visit!"
✓ I would recommend this agent to my family and friends.
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TRIPS YOU CAN TRUST
Reviewed By Bonnie - Wisconsin Rapids, WI | Traveled to Puerto Vallarta | Jalisco | Mexico
Having worked with Jen in the past, we've come to totally appreciate her expertise, and trust her guidance before traveling, as well as support during travel. She's knowledgeable about destinations and offers advice according to our needs. We feel secure, knowing she has our backs!
Jen Wilhorn responded
"Thank you! So glad that you had another amazing adventure!"
✓ I would recommend this agent to my family and friends.
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Amazing Vacation!
Reviewed By Jamie - Vesper, WI | Traveled to Costa Mujeres | Quintana Roo | Mexico
Jen was so helpful with the planning of our trip. She gave us so many options and locations to choose from that met our budget. She made sure that we had everything we needed from the beginning to the end. I highly recommend her and her expertise!
Jen Wilhorn responded
"Thank you so much! So glad you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Punta Cana was GREAT!
Reviewed By The Johnsons - Wisconsin Rapids | Traveled to Punta Cana | Dominican Republic | Caribbean
She helped us pick out a resort and booked it for us. Planned the shuttle to and from the airport. Was there for all our questions. Offered to help with our flights in case we had any problems because of the snow. And she also checked in with us mid vacation. Was there for us every step of the way. This was the second vacation she helped plan
for us and our group of friends.
Highly recommend. Will definitely work with her again??
Jen Wilhorn responded
"Thank you so much - so glad that your group had a GREAT time!"
✓ I would recommend this agent to my family and friends.
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First-time cruisers become lifers!!!
Reviewed By Paul and Kelly - Wisconsin Rapids, WI | Traveled to Miami | Florida | USA
Jen was absolutely amazing to work with! She was so attentive, knowledgeable, and helpful every step of the way. She had great suggestions and always let us lead the way with what we were looking for, but always there to guide us. We had an amazing experience with Jen, and have already started planning our next adventure with her!!!
Jen Wilhorn responded
"I am so glad that you enjoyed the cruise and can't wait to help you set sail again!"
✓ I would recommend this agent to my family and friends.
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All Girls Cruise!!!
Reviewed By Christina - Rudolph, Wisconsin | Traveled to Jamaica | Caribbean
Jen was amazing helping us organize and plan our Cruise for 17 of us women. Linking our rooms together and making sure we all did a group excursion. Was a blast!!!
Jen Wilhorn responded
"I'm so glad that you had such a fantastic time celebrating together!"
✓ I would recommend this agent to my family and friends.
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Aruba plus Jen = 5 ??’s
Reviewed By BKay7711 - Wisconsin | Traveled to Aruba | Caribbean
With Jen as our travel agent, planning our Aruba trip was so easy. Once the initial idea was underway, Jen researched a variety of options that would accommodate our group of six and if our ideas changed, she rolled with it. Any questions, big or small, she promptly found answers to. As the trip neared she was continually informing us of flight changes and possible inclement travel weather and offered her availability whenever needed. Jen is passionate about making vacation dreams come true. Her expertise and personal touches made our trip planning so much easier. Thank you, Jen!
Jen Wilhorn responded
"Thank you so much! I'm so glad your family had an amazing trip together!"
✓ I would recommend this agent to my family and friends.
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Disney first timers!
Reviewed By AshleyK - Wisconsin Rapids, WI | Traveled to Orlando | Florida | USA
I always felt so overwhelmed with the thought of taking my family on a trip to Disney, especially without ever being there myself. Jen helped us every step of the way. From booking flights and transportation, waking up early to get us the best dining reservations, walking me through each park map and all the emails in between. She was a joy to work with and our family will definitely use her for our future travels.
Jen Wilhorn responded
"Thank you so much for your kind words. I'm so glad your family had an amazing time!"
✓ I would recommend this agent to my family and friends.
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Wonderful vacation!
Reviewed By Kitty - Vesper, WI | Traveled to Hawaii | USA
Jen helped my family and I connect with plan the perfect cruise!
Jen Wilhorn responded
"Thank you! I'm so glad you had a fantastic time together."
✓ I would recommend this agent to my family and friends.
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An awesome travel experience!
Reviewed By Grateful travelers - Orlando, Florida | Traveled to Walt Disney World | Florida | USA
Jen Wilhorn was SO helpful from the preliminary planning all through booking, searching out information to make this an extra special trip, alerting us to special tips, even checking on us while we were traveling. She went above and beyond!
Jen Wilhorn responded
"Thank you so much! I'm so glad you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Caribbean get away
Reviewed By Katie - Stevens Point wisconsin | Traveled to Antigua & Barbuda ~ Caribbean
Jen was amazing! We weren't sure where we wanted to go, but we threw out some ideas. Jen was able to take our ideas and find an amazing destination for us.
Jen Wilhorn responded
"Thank you! I'm so glad you enjoyed your trip!"
✓ I would recommend this agent to my family and friends.
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Awesome Bahamas Vacation!
Reviewed By John and Tami - WISCONSIN RAPIDS, WI | Traveled to Paradise Island ~ Bahamas ~ Caribbean
Jen was fantastic from our first meeting all the way through our trip. Being inexperienced travelers, we so appreciated the options she offered us which helped ease the stress of deciding exactly which resort to go to. After we decided, she was with us every step of the way; giving updates to the travel itinerary, helpful travel tips and packing lists, and being there for our numerous questions. We can't thank Jen enough as our trip went flawlessly. We would HIGHLY recommend her for any trips others plan to take.
Jen Wilhorn responded
"Thank you so much for your kind words. I'm thrilled that you had such a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Peace of Mind
Reviewed By Debken - Osceola, WI | Traveled to Jamaica ~ Caribbean
Jen answered many questions before we even asked. Her knowledge and experience provided us with peace of mind.
Jen Wilhorn responded
"I loved the opportunity to support you in this incredible trip!"
✓ I would recommend this agent to my family and friends.
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Virgin Voyage in Europe!
Reviewed By Margo - New Lisbon, Wisconsin | Traveled to Scotland ~ Europe, Amsterdam
Jen is so efficient and clear in her communication and problem solving. She’s a cheerleader in the background to make the trip even more special.
Jen Wilhorn responded
"Thank you - I'm so glad you had a wonderful time on this new adventure!"
✓ I would recommend this agent to my family and friends.
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Our first Cruise
Reviewed By Nichole - Wisconsin Rapids, WI | Traveled to Turks and Caicos Islands ~ Caribbean
Jen is EXTREMELY helpful in all parts of the planning process. All you need to say is "I'm think of going to...." and she's off and running, creating amazing trips, down to the last detail! IF there's any hiccups withe trip (last minute flight time change, a resort mixes up spelling of a name, etc.), you can reach her anytime and it's handled immediately. She's an amazing agent and I recommend her to ANYONE I hear that is planning a trip. We have planned 3 all-inclusive resort vacations with Jen and now this cruise, and I know we'll be planning our next adventure (with Jen's help) very soon!
Jen Wilhorn responded
"Thank you so much! I'm so glad that you enjoyed the cruise and had an incredible time! Can't wait to see where your next adventure takes you."
✓ I would recommend this agent to my family and friends.
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Alaskan Family Honeymoon
Reviewed By Kelly - Rosholt, WI | Traveled to Alaska ~ USA
Jen was very responsive to messages and always helpful!
Jen Wilhorn responded
"Thank you! Glad you had a great trip!"
✓ I would recommend this agent to my family and friends.
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50th Birthday Bash
Reviewed By Leslie - Wisconsin Rapids, Wisconsin | Traveled to Dominican Republic ~ Caribbean
Jen makes everything so easy. She does all the work! Then you just get to relax and enjoy your vacation!
Jen Wilhorn responded
"That is my goal! I'm so glad you had a wonderful and relaxing time on your cruise."
✓ I would recommend this agent to my family and friends.
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Excellent girl trip!!
Reviewed By Tina W - Wisconsin Rapids, WI | Traveled to Florida ~ USA
Jen goes above and beyond to ensure all things will go smoothly, and they did!!
Jen Wilhorn responded
"Thank you - so glad your group had such a fun trip!"
✓ I would recommend this agent to my family and friends.
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The best trip with friends and family!
Reviewed By Kelly - Plover | Traveled to Mexico
Jen went above and beyond expectations for our large group! She paid attention to detail, responded quickly, and made everything extremely easy for us! Couldn’t recommend her more!
Jen Wilhorn responded
"Thank you so much! My goal is to make traveling stress-free for my clients. Glad your group had such a great time!"
✓ I would recommend this agent to my family and friends.
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Incredible Trip!
Reviewed By Amanda - Plover, WI | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Jen made our experience incredible from beginning to end. She made the entire process easy and seamless. She checked in with us often and gave us tips about our trip. She is the very best!
Jen Wilhorn responded
"Thank you so much! I'm so glad that your group had such a fun trip together!"
✓ I would recommend this agent to my family and friends.
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Stress Free Vacation!
Reviewed By Allison - Stevens Point, WI | Traveled to Jamaica ~ Caribbean
Working with Jen was amazing! She was so helpful throughout planning with recommendations or reviews on optional services and providing additional information on our resort. We even had to change travel dates by a few weeks and the process was simple on our end! She was great at continuing to send us information while we eagerly awaited our trip and kept us up to date on any travel changes. Once the trip started, she was just a text message away the whole time which we very much appreciated. Having her expertise in our back pocket made our trip stress free! We will definitely work with her again for all future vacations!
Jen Wilhorn responded
"Thank you so much for your kind words! I'm so glad that you had a wonderful trip."
✓ I would recommend this agent to my family and friends.
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Bonding for 3 Generations
Reviewed By Dani - Reedsburg, WI | Traveled to Bahamas ~ Caribbean
Jen is incredibly responsive and helps design trips that result in lifetime memories! She designed a trip that appealed to 3 generations!
Jen Wilhorn responded
"What a memorable trip for all of you!"
✓ I would recommend this agent to my family and friends.
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It was a great trip!
Reviewed By Linda - Reedsburg, WI | Traveled to Mexico ~ Mexico
Great and very responsive!!
Jen Wilhorn responded
"Thank you - so glad you had a great cruise!"
✓ I would recommend this agent to my family and friends.
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The best trip ever!
Reviewed By Michelle - Rosholt WI | Traveled to Hawaii Island ~ Hawaii ~ USA
Jen was amazing to work with, we told here what we wanted and she delivered! Best trip ever! We will be using her going forward.
Jen Wilhorn responded
"I'm so glad you had an amazing trip! Can't wait to work with you again."
✓ I would recommend this agent to my family and friends.
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Bucket list trip.
Reviewed By Mary - Pittsville, WI | Traveled to Sedona ~ Arizona ~ USA
Jen was wonderful to work with. She was very helpful and friendly.
Jen Wilhorn responded
"Thank you - I'm so glad you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Another wonderful trip to Denmark
Reviewed By Don't have one - Wisconsin Rapids, Wisconsin | Traveled to Denmark ~ Europe
She is quick to get results, and keeps trying when we are maybe too soon to try and book some things like our DFDS Ferry round trip Copenhagen to Oslo.
Jen Wilhorn responded
"I loved seeing all of your pictures and following along with your incredible adventure!"
✓ I would recommend this agent to my family and friends.
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Best Trip. Would totally do it again!
Reviewed By Jen H - Mosinee, WI | Traveled to Ireland ~ Europe
This was an amazing trip and Jen was so easy to work with. We would totally go back again. We enjoyed our experience with Exottica and would do another trip through that tour company too. We look forward to working with Jen on our next trip!
Jen Wilhorn responded
"I'm so glad that you had such a wonderful experience in Ireland! "
✓ I would recommend this agent to my family and friends.
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Honeymoon 2024
Reviewed By Aida - Wisconsin Rapids, Wisconsin | Traveled to Grenada ~ Caribbean
My experience working with Jen was 10 out of 10. Jen took care of everything for me as I was a stressed out bride not wanting to plan another thing, our honeymoon. Jen helped us narrow down the Sandals Resort as we did not know which one to choose. We gave her a price range we wanted to stay at and her suggestions met that expectation of ours. Throughout the process, Jen checked in with us up to the actual trip. Jen answered all our questions and always responded to my emails rapidly.
Jen goes above and beyond for her clients. She sent us a chocolate covered fruit platter with a note congratulating us. It made us feel so special.
As someone who does not enjoy planning trips, I am glad I found Jen who actually helps me become less anxious and less overwhelmed with all the details and logistics. It allowed me to actually be excited for our trip!
Jen is GREAT at what she does, and it is clear she enjoys doing it. I will be working with Jen again in the future.
Jen Wilhorn responded
"Thank you so much for your kind words! I love helping people plan amazing trips and your honeymoon was AMAZING!"
✓ I would recommend this agent to my family and friends.
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First Disney Experience
Reviewed By Ace - Wisconsin Rapids, WI | Traveled to Walt Disney World ~ Florida ~ USA
Jen made our first experience at Disney the absolute BEST! She made everything go so smoothly!
Jen Wilhorn responded
"I'm so glad that you had such a fantastic time and that you were able to do everything on your list!"
✓ I would recommend this agent to my family and friends.
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Wonderful Vacation! Epic Hiking!
Reviewed By Jerry & Trice - Wisconsin Rapids | Traveled to Sedona ~ Arizona ~ USA
Jen set up our flight, hotel, and car rental. So glad she had us fly into the smaller airport of Phoenix Mesa. Everything went well and her services helped eliminate any stress. Our hotel provided the services we appreciated as our focus was hiking and we had a concierge with exceptional knowledge of the trails who provided tips to get us off the heavily used trails and into the back country .
Jen did a great job!
Jen Wilhorn responded
"I'm so glad that you had such a wonderful trip that was exactly what you were looking for in a vacation."
✓ I would recommend this agent to my family and friends.
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Simply the Best
Reviewed By Peter - Albuquerque, NM | Traveled to Netherlands ~ Europe
Jen is the best travel agent I've ever worked with - Responsive to a fault - No problem to complicated, No question to inane.
I would, and have, recommended her whenever possible.
This trip to the Netherlands was actually 4 years in the planning (pre-covid), and started by another agent, but she picked it up and completed it without a hitch. Half the participants dropped out on her just months before the trip, but she rolled with it, and even secured them refunds for money they paid in 2019.
I have 3 more big trips in the next year the Jen has planned, is planning, for me.
As long as Jen is in the Business, she is my only Travel Agent.
Jen Wilhorn responded
"Thank you so much! I love to work with you and am so excited about your upcoming adventures!"
✓ I would recommend this agent to my family and friends.
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First cruise!!!
Reviewed By Jessie - Wis Rapids, WI | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Jen is super friendly and was so great with answering all our questions!
✓ I would recommend this agent to my family and friends.
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Our Review is in-We Love Cruisin'
Reviewed By Kayla - Wisconsin Rapids, WI | Traveled to Bahamas ~ Caribbean
Working with Jen was SO easy! As first time cruisers and travel agent users, she made the entire process from start to finish so easy. She answered all our questions as we had them and sent travel preparation documents that were so helpful! She has so much patience, and her communication skills are top notch! Her responses to emails are so timely! We absolutely can't wait to book our next trip with Jen!
Jen Wilhorn responded
"Thank you so much! I'm so glad that you had such a wonderful cruise!
"
✓ I would recommend this agent to my family and friends.
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Our First Cruise
Reviewed By Jean - Wisconsin Rapids | Traveled to Cozumel ~ Quintana Roo ~ Mexico
She’s great. Answered any questions I had and researched for me what she didn’t already know. She works hard to get you what you want and need.
Jen Wilhorn responded
"Thank you so much. What a fantastic time!"
✓ I would recommend this agent to my family and friends.
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Long Overdue Vacation
Reviewed By LD - Marshfield, WI | Traveled to Savannah ~ Georgia ~ USA
Jen made many changes for us. All of the changes worked out and we had zero issues with anything she booked or gave us a link to book on our own.
Jen Wilhorn responded
"Thank you! I'm so glad that your trip went so smoothly!"
✓ I would recommend this agent to my family and friends.
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Relaxed trip with my family!
Reviewed By Disney World - Wisconsin Rapids, Wisconsin | Traveled to Kissimmee ~ Florida ~ USA
Very knowledgeable for travel booking for Disney World.
Jen Wilhorn responded
"I loved seeing all of your pictures and am so glad that you had a wonderful time at Disney!"
✓ I would recommend this agent to my family and friends.
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Awesome cruise with Virgin Voyages
Reviewed By WB - Nekoosa, WI | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Jen is detail oriented and took care of everything. We didn’t worry about a thing, and we especially appreciated the suggestion for a beach cabana at Bimini.
Jen Wilhorn responded
"Thank you so much - what a great cruise with Virgin Voyages!"
✓ I would recommend this agent to my family and friends.
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Absolutely flawless, perfect vacation
Reviewed By Sara & Tim - Wisconsin Rapids, Wisconsin | Traveled to St. Lucia ~ Caribbean
Booking our vacation through Jen was a breeze. ( St. Lucia Sandals Halycon) She took care of all our reservations: resort, flights, golf, and excursions. Everything went just as she planned. Before and during our trip, she made sure we had all our paperwork complete plus answered my questions along the way. Jen was thorough, prompt, and fun to work with. Without a doubt we will utilize her again.
Jen Wilhorn responded
"I am so glad that you had a wonderful time together! It was such a pleasure to assist you in planning this special trip!
"
✓ I would recommend this agent to my family and friends.
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Amazing trip!!
Reviewed By Alissa Wittmann - Nekoosa WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
She is an excellent communicator and helps with every part of booking a vacation! No question is a dumb question! She truly takes in what you are looking for and gives you the best location suggestions.
Jen Wilhorn responded
"Thank you so much! I'm glad you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Great trip!
Reviewed By Lexi - Burnsville, MN | Traveled to Walt Disney World ~ Florida ~ USA
Jen was wonderful to work with and so knowledgeable about Disney! She helped us plan, set up our transportation, and got all the reservations we were hoping for. We will definite use Jen for our next trip!
Jen Wilhorn responded
"Thank you so much - I'm so glad you had such a magical trip!"
✓ I would recommend this agent to my family and friends.
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Vacation 2024
Reviewed By Shell T - Plainfield, WI | Traveled to Jamaica ~ Caribbean
It was really easy to work with Jen. I gave her a list of what I was looking for in a vacation and she came back with several options to choose from. Leading up to our vacation, she sent reminders of things that needed to be completed before we left and also was quick at answering any last minute questions we had.
Jen Wilhorn responded
"Thank you! It was a pleasure to work with your group!"
✓ I would recommend this agent to my family and friends.
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Above and beyond
Reviewed By Mischy - Mosinee, WI | Traveled to Jamaica ~ Caribbean
Very attentive and willing to help create the best vacation package suited for your needs. She goes the extra mile. I look forward to working with her again in the near future.
Jen Wilhorn responded
"Thank you so much! It was such a pleasure to work with your group and I'm glad you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Holiday in Jamaica
Reviewed By Rachel - Rudolph, WI | Traveled to Negril ~ Jamaica ~ Caribbean
Jen was amazing to work with! She was very responsive and readily available. She went the extra mile throughout the entire process. I would highly recommend her. Thank you for such great service!
Jen Wilhorn responded
"Thank you so much for your kind words. I'm so thankful that you had an amazing trip!"
✓ I would recommend this agent to my family and friends.
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Wedding
Reviewed By Honey - Wisconsin Rapids, Wisconsin | Traveled to Jamaica ~ Caribbean
Jen was amazing, answered all the questions we had and was fun to meet her.
Jen Wilhorn responded
"It was such a wonderful trip and a beautiful destination!"
✓ I would recommend this agent to my family and friends.
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Booking Made Easy!
Reviewed By April - Wisconsin Rapids, WI | Traveled to Jamaica ~ Caribbean
Jen was very helpful and responded in a very timely manner to any of our questions. She made us feel comfortable and confident when traveling.
Jen Wilhorn responded
"Thank you so much. I'm so glad that your trip went smoothly."
✓ I would recommend this agent to my family and friends.
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Destination Wedding
Reviewed By Jordyn & JT - Wisconsin Rapids, W8 | Traveled to Negril ~ Jamaica ~ Caribbean
She made everything SO EASY and did a great job helping us plan our destination wedding. Any questions we had were answered quickly and if she wasn’t sure, she looked into everything for us. We will most definitely be booking trips with her in the future!
Jen Wilhorn responded
"It was such a pleasure to help you plan your wedding and see it all come together. The setting was so beautiful!"
✓ I would recommend this agent to my family and friends.
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Sun and fun
Reviewed By Johnny - Germantown, WI | Traveled to Jamaica ~ Caribbean
Very helpful and quick to answer any questions.
Jen Wilhorn responded
"Thank you! It was a pleasure working with you for this special trip."
✓ I would recommend this agent to my family and friends.
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Bucket List Wish Come True
Reviewed By WRPolicemom - Wisconsin Rapids, WI | Traveled to California ~ USA
Jen listened to our ideas and helped us plan a fabulous 10 day trip down the Pacific Coast Highway from Seattle to Sacramento. She scoped out possible travel times with options for reservations each night, possible excursions along the way, and booked our flights and rental car. Not one glitch!!
Jen Wilhorn responded
"I'm so glad you had such a memorable trip and that all went smoothly!"
✓ I would recommend this agent to my family and friends.
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Our trip was awesome! Absolutely loved it!
Reviewed By Patricia - Tomahawk Wi | Traveled to Alaska ~ USA
She was amazing to work with!! Will definitely use Jen to book more adventures!!
✓ I would recommend this agent to my family and friends.
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Incredible!!
Reviewed By Karen and Bob - Stevens Point Wisconsin | Traveled to Scotland ~ Europe
Jen was fabulous! She worked with us and our hopes for our trip to Scotland, keeping our budget and time constraints in mind.
✓ I would recommend this agent to my family and friends.
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Orlando for our daughter’s birthday
Reviewed By Angela - Franklin, Wisconsin | Traveled to Orlando ~ Florida ~ USA
Everything was great working with Jen. She always responded to my questions in a timely manner and was knowledgeable about our destination.
✓ I would recommend this agent to my family and friends.
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Alaska!
Reviewed By Kirsten - Hillsborough, NC | Traveled to Alaska ~ USA
Jen is knowledgeable about companies and cruise lines! She is great with communication and follow up with clients. Jen was flexible and great with helping us choose the best dates for our cruise. Overall we had a great experience with both Jen and our Alaska cruise.
✓ I would recommend this agent to my family and friends.
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Great suggestions and fast replies
Reviewed By Dave - Wisconsin Rapids, Wisconsin | Traveled to Alaska ~ USA
A great experience and a seamless travel all the way to Alaska. We will work with Jen again.
✓ I would recommend this agent to my family and friends.
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Wonderful Family Vacation
Reviewed By Grandma Donna - Wisconsin Rapids, WI | Traveled to Alaska ~ USA
Jen, you were wonderful and easy to work with. Our family had no issues as everything was done smoothly. Thanks also for the gift card.
✓ I would recommend this agent to my family and friends.
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Awesome trip to Alaska!
Reviewed By SJ - Wisconsin Rapids, WI | Traveled to Alaska ~ USA
Jen was great to work with. She was prompt to answer questions and was always there if we needed support.
Jen Wilhorn responded
"Thank you so much - glad that you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Universal Trip 2023
Reviewed By Janalee - Neillsville wi | Traveled to Universal Orlando ~ Florida ~ USA
She made it so easy and was so helpful with all of my questions. She gave me more information than i thought of which helped so much.
Jen Wilhorn responded
"Thank you! I love that your group had so much fun together."
✓ I would recommend this agent to my family and friends.
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A great adventure in NYC!
Reviewed By TeriT - Wisconsin Rapis, WI | Traveled to New York (La Guardia) ~ New York ~ USA
Jen was very patient in helping our family line up the perfect arrangements for our vacation. She kept me updated along with our travel itinerary, and sent ideas for sightseeing and travel itineraries. When I had questions prior to the trip, Jen answered them for me and got back to me in a timely manner. She made my trip planning less stressful!
Jen Wilhorn responded
"I loved seeing pictures of your amazing trip in NYC. Your group was able to see and do so much during your time there!"
✓ I would recommend this agent to my family and friends.
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Best Vacation Ever!
Reviewed By ER20 - Wisconsin Rapids, WI | Traveled to Alaska ~ USA
Jen was so helpful when booking our cruise to Alaska. She worked hard to match our room near our travel companions and gave us all the information needed to select the right choices for our cruise. She continued to check in frequently after our booking to ensure we were prepared before embarkation. She also checked in after the trip to make sure everything ran smoothly.
Jen Wilhorn responded
"I'm glad that everything went so smoothly for your trip and that you had a great time. Your pictures were amazing!"
✓ I would recommend this agent to my family and friends.
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A wonderful relaxing trip!
Reviewed By T&K Saavedra - Wisconsin Rapids, WI | Traveled to Denmark ~ Europe
Jen was a great help with booking airfare, hotel accommodations and car rental.
Jen Wilhorn responded
"Thank you!"
✓ I would recommend this agent to my family and friends.
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Great trip!
Reviewed By Karlie - Wisconsin Rapids, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I had an awesome experience working with Jen! This is my second trip planned with her, and she truly just makes the process so easy and seamless. She is always available for questions and replies in a very timely manner. We had some issues with one of our group getting their passport, and Jen was able to find us some suggestions on how to help speed the process along and was very helpful and reassuring throughout the entire situation. She makes it so you really don’t have to worry about anything, you just get to enjoy your trip! I won’t plan a vacation any other way now!
Jen Wilhorn responded
"Thank you so much! It's been such a pleasure to work with you on these trips and your pictures were simply incredible. Can't wait to work with you again in the future."
✓ I would recommend this agent to my family and friends.
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The trip of a lifetime to Costa Rica!
Reviewed By Sara - Wisconsin Rapids, WI | Traveled to Costa Rica ~ Central America
Jen made a trip of a lifetime to Costa Rica come true! My elderly mother and I were able to travel to Costa Rica to visit my daughter, a college student, studying there for the semester. Jen helped to take care flights, car rental and found the perfect VRBO for us.
Jen Wilhorn responded
"What an amazing trip! Your pictures were incredible and I'm so thankful that you were all able to make such special memories together!"
✓ I would recommend this agent to my family and friends.
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Amazing sisters trip??
Reviewed By Denise - Wisconsin Rapids, WI | Traveled to Jamaica ~ Caribbean
Jen planned our first trip, but we had to cancel because of a hurricane. She then helped us reschedule a new trip dealing with vouchers and a lot of phone calls. Jen went above and beyond doing all this for us. She is the absolute best to work with! I would definitely recommend her to everyone!
Jen Wilhorn responded
"I am so thankful that you were able to take this trip and have a wonderful time! I've enjoyed working with you!"
✓ I would recommend this agent to my family and friends.
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Best Honeymoon Ever!
Reviewed By Madison - Nekoosa, wi | Traveled to Dominican Republic ~ Caribbean
Jen was super helpful in planning our trip to the Dominican Repulbic! We had a great time, no stress, and were able to enjoy every minute without having to worry that we were being taken care of!
Jen Wilhorn responded
"I'm so happy to hear that it was stress-free! You honeymoon should be relaxing and enjoyable for you both."
✓ I would recommend this agent to my family and friends.
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Jen was awesome to work with!
Reviewed By Chris - Wisconsin Rapids, WI | Traveled to Kissimmee ~ Florida ~ USA
Jen was awesome to work with! I felt prepared to tackle Disney World with Jen’s guidance. She answered my goofy questions with and understanding and helpful attitude. Would most definitely recommend her services!
Jen Wilhorn responded
"Thank you so much! I absolutely loved helping your family plan this trip and I'm glad that you felt prepared for Disney!"
✓ I would recommend this agent to my family and friends.
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Great trip!
Reviewed By Bri - Wisconsin Rapids, WI | Traveled to Gulf Shores ~ Alabama ~ USA
Jen is always so helpful and prompt with booking options. It takes away the stress and hassle from me.
Jen Wilhorn responded
"Thank you! I'm glad to hear that my planning helps you to relax and better enjoy your trip - that's my goal!"
✓ I would recommend this agent to my family and friends.
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Excellent. Next time - adults only resort.
Reviewed By Roxy - Custer,wi | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Knowledgeable and approachable. Always there to answer questions
Jen Wilhorn responded
"Thank you! Yes to adults only!!! I'm keeping my eye on a few to recommend to you for next time :)"
✓ I would recommend this agent to my family and friends.
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Punta Cana paradise for family!
Reviewed By Corey - Stevens Point WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Jen was quick to respond to all my questions and I had a lot of them! I have not travelled much and needed her advise often to make our family trip a success! I really appreciated the travel tips she sent along and the final itenrath that outlined everything in one email and it even included specifics to our hotel like what to wear tot the restaurants. This email made our trip planning so much easier!!!
Jen Wilhorn responded
"Thank you! So glad that you had a wonderful time and it was absolutely my pleasure to make your trip smooth for you!"
✓ I would recommend this agent to my family and friends.
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First Ocean Trip
Reviewed By Wendy - Suamico, WI | Traveled to Charleston ~ South Carolina ~ USA
Very pleasant to talk to. Had many suggestions and information that we wouldn't have known. So glad we reached out to her for our trip.
Jen Wilhorn responded
"Loved helping your group plan your celebration trip!"
✓ I would recommend this agent to my family and friends.
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Amazing & relaxing trip!
Reviewed By Lori - Wisconsin Rapids, WI | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Jen was great to work with. She was very responsive to any of our questions and requests and was willing to reach out to our cruise line with anything we needed or question we had. Her guidance and tips were delivered timely & were very useful! One of the best traveling experiences ever. Thanks Jen! We will keep coming back to use your services! Highly recommend! She makes having fun so easy!
Jen Wilhorn responded
"Thank you so much! I love helping people plan fun trips and making it easy for them to simply relax and enjoy!"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Disney dreams!
Reviewed By Ashley - Rudolph wisconsin | Traveled to Florida ~ USA
Jen was wonderful to work with. She kept us on track and helped calm my nerves with our trip. Disney is overwhelming trip to plan for a first time and Jen guided us through all the steps and helped make sure our vacation was magical.
Jen Wilhorn responded
"I loved helping you plan this first trip and loved seeing all of your pictures. What a magical trip for your family!"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
UK Adventure
Reviewed By Christopher - Wisconsin Rapids. WI | Traveled to United Kingdom ~ Europe
We had the pleasure of working with Jen to plan our recent trip to the UK. She was most helpful in many ways, but especially in planning and booking accommodations for our trip. Flexibility was key for us as we were planning and Jen was always patient and a great resource as we explored options. At one point during our trip a minor issue arose and as soon as we messaged Jen she was on top of it and sent what we needed to get it resolved. I look forward to working with Jen on more trips in the future.
Jen Wilhorn responded
"It was so fun helping you plan this awesome adventure!! I loved seeing your pictures and following along with your journey. Can't wait to work together more in the future."
✓ I would recommend this agent to my family and friends.
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The best Disney trip
Reviewed By Weezie - Iron Ridge Wi | Traveled to Florida ~ USA
We had to rebook everything because of Covid and it was no problem for her and she did it with great hospitality
Jen Wilhorn responded
"Thank you so much. I loved working with your family and I am so thankful that you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
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Another Great Vacation With Jen's Help
Reviewed By Roxy and Corky - Rosholt, WI | Traveled to New Orleans ~ Louisiana ~ USA
Jen is very flexible and makes herself available when it is convenient for her customers. She pays attention to detail and is very patient when helping plan vacations. She also does in depth research to ensure she is making the best choices for clients. This is our second trip planned with Jen and we have not been disappointed! I always recommend her to all my friends when they consider traveling anywhere!
Jen Wilhorn responded
"Thank you so much! I'm so glad that you and Corky had another great trip with great food, drinks, and music!"
✓ I would recommend this agent to my family and friends.
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Our first family Disney vacation!
Reviewed By Justin - Wisconsin Rapids, WI | Traveled to Orlando ~ Florida ~ USA
Jen is very knowledgeable and helpful in turning our vacation plans into a reality. I also appreciated that when I had a few questions she was quick to respond and help me navigate through those questions. We would absolutely go to her again and plan to in the near future. Thanks for helping our family go to Disney and for the memories we will hold on to for years to come.
Jen Wilhorn responded
"Thank you so much, Justin! It was an absolute pleasure to work with your family and I can't wait to help you again in the future. Those memories are so precious!"
✓ I would recommend this agent to my family and friends.
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Disney Travel Agent Voted #1
Reviewed By Wendy - St James NY | Traveled to Miami ~ Florida ~ USA
Jen was a pleasure to work with. She was informative, supportive, quick in responding, proactive and on top of everything!!
Jen Wilhorn responded
"Thank you so much! It was such a pleasure working with both of you to plan this perfect trip!"
✓ I would recommend this agent to my family and friends.
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Our COVID Honeymoon!
Reviewed By Heather & Brad - Wisconsin Rapids, WI | Traveled to Alaska ~ USA
We reached out to Jen to help us plan our honeymoon that got ruined by COVID. We wanted to go some place inside the United States, and Alaska was has always been on our bucket list so we thought why not! We have never been to Alaska and didn't know where to start with the planning process. Jen got to know us, listened to what we liked to do and went above and beyond to make sure we had the perfect adventure! We went to multiple locations in Alaska and did multiple excursions. She had clear and timely communication throughout the planning process and during the trip itself. I highly recommend using Jen for all of your travel needs!
Jen Wilhorn responded
"It was so much fun helping you plan this amazing honeymoon! I'm so thankful that you were finally able to take this trip and have a wonderful time while being in a gorgeous location!"
✓ I would recommend this agent to my family and friends.
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Family of 7 Florida Vacation
Reviewed By Nikki - Wisconsin Rapids, WI | Traveled to Treasure Island ~ Florida ~ USA
As a family of 7, I had no clue where to begin planning. Jen helped with everything and took a lot off my shoulders!
Jen Wilhorn responded
"I'm so glad that your family had a great trip and were able to make all of those memories together!"
✓ I would recommend this agent to my family and friends.
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Florida, here we come!!
Reviewed By Nikki - Wisconsin Rapids, WI | Traveled to Walt Disney World ~ Florida ~ USA
Jen was amazing to work with. From beginning to end, she was available for any and all assistance. It was a bit of a challenge based on what we wanted to do and when. Even when on her own vacation, she was able to help me almost immediately. I had no worries about any aspect of our vacation.
Jen Wilhorn responded
"Thank you so much, Nikki. It's so much fun to plan with another fellow Disney-lover that appreciates the magic as much as I do!"
✓ I would recommend this agent to my family and friends.
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Over and Beyond!
Reviewed By Joy - Bemidji, MN | Traveled to St. Croix ~ Virgin Islands ~ Caribbean
Jen was so attentive to our rather large group needs and navigated it amazingly. She sent "things to do" in St. Croix and also connected us to each other so we could communicated. She coordinated several events for the group and really paid attention to our guest of honor to make sure his needs were met.
She also coordinated shuttles from the airport to the hotel and made sure we all knew when folks were arriving. For one of our outings, she sent all the information in advance, communicated deadlines, and sent reminders to get tickets. We all had such a fabulous time and it was low-stress. She even helped folks with airfare and planned their itineraries. Traveling stresses me out because there are so many moving parts. This was so low stress for me and I always knew that I could search my emails and find the information I needed.
Jen Wilhorn responded
"Thank you so much for your kind words. It was such a pleasure to work with you and your family to plan this amazing adventure together! "
✓ I would recommend this agent to my family and friends.
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Memorable Perfectly Planned Family Trip
Reviewed By DisneyWorld - Orlando, Florida | Traveled to Disneyland ~ California ~ USA
Amazing! Jen was there every step of the way to offer guidance and direction to the confusing Disney planning experience. Though I haven't been there for over 20 years, I didn't feel like a rookie. The best part is I like to plan as well and was able to do as much as I wanted and she filled in the rest! I can't recommend her enough and would have her help with any other major trip we take.
Jen Wilhorn responded
"Thank you so much! It was SO much fun to help your family plan this memorable trip. I love how you included your kids in the planning!"
✓ I would recommend this agent to my family and friends.
2 of 6 people found this review helpful. Was this review helpful to you?YES|NO