Voluntourism is so rewarding...and FUN!

Joanne is extremely pleasant and will fit you with the exact vacation you want. Joanne really wants to see you have a great vacation! We won’t let anyone else plan our trips.

Joanne made our honeymoon a breeze, we told her where we wanted to go and what we were looking for. She put in the work! Provided us with all the different resorts we could stay at, some personal experience and reviews from other clients. The whole process was simple, she handled the flights, booking the hotel, special recommendations, trip planning, transportation, etc. We handled being excited! She had us covered with insurance, as well as a full itinerary which came in handy multiple times throughout the trip. When I say she put in the work, I truly mean it. Our flights were a breeze, and the resort was perfect. She arranged transportation, something I didn't even think about. We never had to worry about waving down a taxi. She also contacted the resort and they left us flowers, chocolate, a note, and a towel swan! I would highly recommend Joanne Telfer to plan your honeymoon / vacation. My wife and I will definitely be coming back.

Planning a trip for four people flying in from different states sounds like chaos, but Joanne took care of everything like a boss lady. Flights? Flawless. Transportation? Waiting right when we needed it. Resort? On point. It was charming, within budget, and had the best staff and food we’ve ever experienced on vacation. This trip was a 10/10 — zero stress, all vibes. Honestly, we’re spoiled now. I can’t wait for Spring Break 2026!

Joanne did a great job at planning and booking our cruise. Would definitely use her again

This is the second cruise that we have booked with Joanne and both cruises were outstanding!! Her service is second to none!! We will be booking with her again!!

Joanne did an excellent job with all the details of the cruise. She was always available to answer questions and tie up loose ends.

I just came off a cruise Joanne arranged with MSC for a group of over 70 retired police and their family. She did an outstanding job accommodating everyone, arranging excursions, checking if we needed anything, making suggestions on ways to save time and money, giving us a list of suggested items to pack, and troubleshooting when necessary. She was also on the cruise and was a delightful hostess. I already booked another cruise with her for next year!!!

Went with 12 couples on a group MSC Cruise and Joanne was the glue that held us together to make it happen. Life happens and Joanne was able to iron out the bumps in the road with the cabins, airfare and transportation before the cruise for everyone.

Trip of a lifetime. The only negative comments are: 1) The excursion to Jamaica to the Bob Marley site was very disorganized but it was the excursion company problem not MSC or Travel Agent problem. 2) the personnel at the excursion desks and service desk were curt and rude. Note: Those small complaints would not prohibit me from traveling MSC again.

Great Seven Days.

complete satisfaction in all aspects of the vacation.

Complete satisfaction in every step of the trip.

Complete satisfaction in every step of the trip.

Joanne was spectacular to work with from start to finish. She provided various trips with pricing based on what we were looking for and was able to adjust our trip as needed to meet our needs. She booked us multiple excursions, plane tickets, train tickets, and hotel accommodations. Everything was provided in an itinerary with all details provided which led to a perfect honeymoon.

Joanne Telfer goes over and beyond to make sure everything is in order. For those who aren’t tech savvy like myself, I loved the package I got in the mail with each day laid out and suggestions to boot! It was the easiest vacation I ever went on! I had nothing to think about except what I was going to pack. Besides al this she is such a pleasure to talk to and answer all the questions. Absolutely loved this vacation and plan to use Joanne Telfer for all our future vacations! Simply the best!

She is always a pleasure to work with and meets all of our traveling needs!! Great customer service!!!

Delightful,

My wife and I; along with our daughter, granddaughter and other friends returned from a voyage that was the most wonderful and delightful fourteen (14) days of our lives! Everything went perfect because of the insightful recommendations, planning and overall service provided by our Travel Agent friend, Joanne M. Telfer!

Joanne was very helpful in planning our trip. She was always on top of things if something wasn't right, and willing to make changes when we changed our minds. My only complaint was that one of the hotels wasn't as nice as I thought it would be, and some of the timing between tours and such was weird, (which may not be her fault at all).

Joanne gave answers to all our questions, before and during our cruise. Quick and clear!

Professional, attentive to details, and provides a very personal experience. Highly recommended!!

Very wonderful overall! She was a joy to work with! I would give her more stars if I could! Great attention to detail. Joanne answered any questions we had quickly, and often included details or ideas we hadn't considered. Will certainly work with her again on all of our future travels!! Thank you for making our trip so effortless and amazing!!

She makes it very easy and very pleasant

Joanne helped book a multi-week trip for me, some friends, and my parents where four of the six people traveling had never done "the big trip" before. While there was the expected group dysfunction on our end, Joanne was always capable of finding a solution, getting us all organized, and making sure we were all on the same page. I will always be grateful that she was able to help make my parents' first big trip into such a fun and memorable one. Thanks!

Joanne was fabulous!! Told her what my wife and I were looking for , for our trip to Las Vegas and she found the flights and hotel within hours and everything went so smoothly. Any questions I emailed her were responded to very fast and would love to have her help us in all of future Travel plans.

Joanne was a pleasure to work with and she was very attentive to our needs!

Joanne gets things done. If there's ever a question or a problem she will handle it!

Joanne is so professional. She took care of our trip, booking our flights and voyage.

Joanne is such a professional. She handled all our bookings, flights and voyage, with great professionalism.

Joanne was a thorough professional with the personal touch.

Beaches were pretty but excursion not all that great

Joanne helped put together a group cruise for us. She was very professional and thorough from the initial contact to the end of the cruise. This is the 3rd time we have booked with Joanne and already have our 4th booking scheduled through her for next year. Joanne is the best!!!

This was our second cruise in several years. Joanne took care of everything we requested for the booking. She organized our group expertly and we were not disappointed. She even organized a private excursion for our group that went without a hitch. I look forward to booking our next cruise with her.

This was a very relaxing cruise that was well planned out. Joanne did a great job checking in with us daily making sure everything was up to par.

Joanne is a true professional. She was able to anticipate any concerns i had.

Everything was perfect

As our Singing Mermaid travel agent, Joanne acquitted herself in unimpeachable fashion from start to finish of our trip of a lifetime to australia, New Zealand and Tahiti. Her extensive research into various tour operator options let us to settle on Odyssey International as the best itinerary to meet our travel expectations. Joanne was always there to answer/research all our questions relative to this trip. She remained patient and professional in working with us from beginning to end exceeding all expectations at every turn. As such we would highly recommend her services for anyone looking for someone who transcends the bounds of a seasoned travel agent. As for tour operator Odyssey, we were greatly pleased first and foremost with our superlative guide who led us through 2 countries with great skill and comfort to our travel experience. Hotels, meals and in-country travel were handled flawlessly and without issue. In summary the trip was a full scale lifetime experience that we will cherish in memory for many years to come.

A Well planned Cruise! No Issues on My part. Thank You for a Great Time.

I was part of a large group (way over 50) that booked with Joanne. While I can't say what others experienced, mine was awesome with only one problem that was not her fault. The cruise line overcharged me and it was their fault. not Joanne's. She worked with them without my intervention and she was able to get it resolved. A big peace of mind, let me tell you.

Was a diverse group with language difference. Would have liked to see more group events for picture and group cohesion.

My husband and I knew we wanted to travel to somewhere in Europe, but we weren’t quite sure where. We sent Joanne a list of places we were interested in and she provided us with sample itineraries of each place. We eventually settled on Ireland! Joanne helped us with all of the logistics that were tough for us to wrap our heads around such as flights, train tickets, and booking hotels. We even had our flights cancelled on us a couple months before our trip and Joanne quickly had new flights booked for us within 24 hours. Joanne provided us with copies of all of our tickets for trains and excursions with a detailed itinerary, which was a lifesaver, before we left. We had a great time in Ireland and loved all of the trips that Joanne booked for us. Joanne listened to everything my husband and I wanted, but provided helpful input when we were trying to do too much in too short of a trip. We ended up making our trip longer to fit everything in that we wanted and we are so glad we did! Highly recommend Joanne to anyone who is looking to travel!

I knew the type of quality listening, attention to detail and communication I would get when I chose to work with Joanne. I told her some options we were considering, she was quick to grab some quotes - then we decided to consider adding another day and she was quick to present that as well. Once we decided to book, she let us know all the info she needed in that moment and everything was taken care of perfectly.

4 day cruise with 14 students and 4 chaperones. Very helpful in finding us the right cruise for our budget and timeframe!

She is very nice, pleasant and helpful.

We've used Joanne's services for several trips, including international travel and cruises. Our most recent trip was to France, which was complicated with a one-way ticket for our daughter who remained there for study abroad. No problem at all for Joanne. Joanne was very swift in identifying options for direct flights, and seamlessly organized the hotel. She confirms all details prior to booking, and is in constant communication with updates pertaining to the trip. She genuinely shares in the excitement of travel and is eager to hear about the adventure itself - what went well, what may have gone better, and thus is an endless repository for planning future travel tips for her clients.

She did a wonderful job.

Did not try hard enough to get room together, Provided incorrect information on Embarking and Disembarking ports. Did not inform us how to get the same table and dining time, Not present at Wednesday event that she sent announcement s for. Sends a lots of emails for future travel.

Working with was a great experience. She got me exactly what i wanted with a great price

Joanne was extremely helpful, and met all of our travel needs. She was very responsive to all of my requests. I highly recommend her!!

Joanne is a pleasure to work with!! She is so knowledgeable and accommodating with any and all requests that were made. She is polite, funny and communicated regularly with me every step of the way. I have sought her expertise for other trips and will definitely be working with her on my future trips as well!! Can’t say enough about how easy she is to work with!

It doesn't matter if you travel by plane, train or car - Joanne is wonderful at finding the best options with the personal touch. I have used her services for business and pleasure and am confident in her ability to wade through the options and develop the best travel agenda for me. She makes traveling simple and fun.

Wonderful trip and city. Disorganized travel agent, unresponsive to mistakes.

My husband & I have used Joanne's services for a number of years. We have also referred her to our extended family and without exception, everyone who has worked with her has been highly satisfied. She is truly professional, knowledgeable and helpful as a travel agent. She exudes a positive attitude for her work, finds great deals and is flexible. There have been times when we've given her only a few hours notice & she's responded quickly and prioritized our requests. A few times, she's even suggested that if can find a better deal on our own, she'd recommend going that route, which, in fact, we have. But we always come back to Joanna as our first point of contact when planning travel. I recommend her without exception and hope she stays in business for years to come.

Joanne helped us with our honeymoon to Punta Cana and it was phenomenal! She is knowledgeable, helpful, a joy to work with and will go the extra mile to make sure you are happy!

I have used Joanne Counting my upcoming trip 3 times now, We have made 2 group trips to Jamaica with Joannes help and Our next group trip in Jan 2016 We are currently working on with her, Joanne is very knowledgeable and easy to work with. I have changed my mind on things several times and her answer is no worries. I will continue to book my trips with Joanne it is a pleasure working with someone that actually knows you by name and not a number. Thank you Joanne for all your help

I have personally had 3 outstanding trips planned by Joanne Telfer. All were very different trips, but none the less, ALL were seamless and wonderful. Joanne is exceptionally good at international travel with an extremely high knowledge base for novice travelers.

Joanne has been wonderful as a travel agent! She knows her stuff and provides the best options to choose from based on our needs. Even better, she is friendly, accommodating, and makes planning vacations a breeze! I will book with Joanne every time.