Very happy travelers!
Reviewed By Bryar - Schenevus | Traveled to Dominican Republic ~ Caribbean
Joanne is extremely pleasant and will fit you with the exact vacation you want. Joanne really wants to see you have a great vacation! We won’t let anyone else plan our trips.
Joanne M Telfer responded
"Thanks, BL! It's always a pleasure working with you! See you in the DR in February!!!
"
✓ I would recommend this agent to my family and friends.
18 of 34 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Honeymoon Planned by Joanne
Reviewed By NGeorge - Albany, NY | Traveled to Aruba | Netherlands Antilles | Caribbean
Joanne made our honeymoon a breeze, we told her where we wanted to go and what we were looking for. She put in the work! Provided us with all the different resorts we could stay at, some personal experience and reviews from other clients.
The whole process was simple, she handled the flights, booking the hotel, special recommendations, trip planning, transportation, etc. We handled being excited! She had us covered with insurance, as well as a full itinerary which came in handy multiple times throughout the trip.
When I say she put in the work, I truly mean it. Our flights were a breeze, and the resort was perfect. She arranged transportation, something I didn't even think about. We never had to worry about waving down a taxi. She also contacted the resort and they left us flowers, chocolate, a note, and a towel swan!
I would highly recommend Joanne Telfer to plan your honeymoon / vacation. My wife and I will definitely be coming back.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Tropic Like It’s Hot
Reviewed By Parnassus-Fan-Girl - Saint Petersburg, Florida | Traveled to Cancun | Quintana Roo | Mexico
Planning a trip for four people flying in from different states sounds like chaos, but Joanne took care of everything like a boss lady. Flights? Flawless. Transportation? Waiting right when we needed it. Resort? On point. It was charming, within budget, and had the best staff and food we’ve ever experienced on vacation.
This trip was a 10/10 — zero stress, all vibes. Honestly, we’re spoiled now. I can’t wait for Spring Break 2026!
Joanne M Telfer responded
"Hey Rian - so glad you all had a great time. You were a pleasure to work with and I look forward to working with you again.
Spring Break 2026!! I'm ready!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fun trip
Reviewed By HadFun123 - Nokomis, Florida | Traveled to Cozumel | Quintana Roo | Mexico
Joanne did a great job at planning and booking our cruise. Would definitely use her again
Joanne M Telfer responded
"I'm so glad you had a great time! Where to next?
"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Excellent travel agent!!
Reviewed By GRob - OK | Traveled to Caribbean Sea | At Sea | At Sea
This is the second cruise that we have booked with Joanne and both cruises were outstanding!! Her service is second to none!! We will be booking with her again!!
Joanne M Telfer responded
"Hi Grant. Thanks for your kind words. It's always fun to work with great people! Where to next?"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
My First Cruise
Reviewed By Retired Agent - Watonga, OK | Traveled to Jamaica | Caribbean
Joanne did an excellent job with all the details of the cruise. She was always available to answer questions and tie up loose ends.
Joanne M Telfer responded
"Thank you for your kind words. It was a pleasure working with you and this group. What a great cruise we had! Where to next?"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Goes beyond the call of duty!
Reviewed By MMRCafepartner - Miami, FL | Traveled to Caribbean
I just came off a cruise Joanne arranged with MSC for a group of over 70 retired police and their family. She did an outstanding job accommodating everyone, arranging excursions, checking if we needed anything, making suggestions on ways to save time and money, giving us a list of suggested items to pack, and troubleshooting when necessary. She was also on the cruise and was a delightful hostess. I already booked another cruise with her for next year!!!
Joanne M Telfer responded
"Hey there Myra - it was so great to have you with us! Thanks for your kind words. Cannot wait for the next one! ~J"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Family Trip Cruise 2025
Reviewed By Happy Family - New York | Traveled to Jamaica | Caribbean
Went with 12 couples on a group MSC Cruise and Joanne was the glue that held us together to make it happen. Life happens and Joanne was able to iron out the bumps in the road with the cabins, airfare and transportation before the cruise for everyone.
Joanne M Telfer responded
"Thank you for the kind words, Mike. This group was a very easy one to work with, and I hope we will be able to travel again soon! You and your family are wonderful!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful trip, MSC Cruise ship was beautiful
Reviewed By Jay Jay - Shawnee, Oklahoma | Traveled to Bahamas | Caribbean
Trip of a lifetime. The only negative comments are: 1) The excursion to Jamaica to the Bob Marley site was very disorganized but it was the excursion company problem not MSC or Travel Agent problem. 2) the personnel at the excursion desks and service desk were curt and rude. Note: Those small complaints would not prohibit me from traveling MSC again.
Joanne M Telfer responded
"Hi Jackie - thanks for your feedback. I will pass along your thoughts to the Business Development Agent at MSC. Hope to see you again soon!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip
Reviewed By Tank 3815 - Miami Lakes | Traveled to Caribbean
Great Seven Days.
Joanne M Telfer responded
"Hi Joe - I'm so glad you and Pat had a great time! Let's do it again soon!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Family cruise vacation
Reviewed By Randy - Westhampton | Traveled to Caribbean Sea | At Sea | At Sea
complete satisfaction in all aspects of the vacation.
Joanne M Telfer responded
"Hi Randy - thanks for the kind words. I'm so happy your vacation was all you wanted. A special time with all your kids and your wife.
Where to next?
JT"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Family cruise vacation.
Reviewed By Randy - Westhampton | Traveled to Caribbean Sea | At Sea | At Sea
Complete satisfaction in every step of the trip.
Joanne M Telfer responded
"So glad it was a great trip.
Where to next?
JT"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Family cruise vacation.
Reviewed By Randy - Westhampton | Traveled to Caribbean Sea | At Sea | At Sea
Complete satisfaction in every step of the trip.
Joanne M Telfer responded
"So glad to hear you were happy with the trip.
Where to next?
JT"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Perfect honeymoon!
Reviewed By Morgan - Edmeston,NY | Traveled to Switzerland ~ Europe
Joanne was spectacular to work with from start to finish. She provided various trips with pricing based on what we were looking for and was able to adjust our trip as needed to meet our needs. She booked us multiple excursions, plane tickets, train tickets, and hotel accommodations. Everything was provided in an itinerary with all details provided which led to a perfect honeymoon.
Joanne M Telfer responded
"Congratulations on your marriage, and I'm so happy to hear that your honeymoon was everything you wanted and then some. It was my pleasure to work with you on this memorable trip. Where to next???"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The Best Trip!
Reviewed By Monica - NY | Traveled to Las Vegas ~ Nevada ~ USA
Joanne Telfer goes over and beyond to make sure everything is in order. For those who aren’t tech savvy like myself, I loved the package I got in the mail with each day laid out and suggestions to boot! It was the easiest vacation I ever went on! I had nothing to think about except what I was going to pack. Besides al this she is such a pleasure to talk to and answer all the questions. Absolutely loved this vacation and plan to use Joanne Telfer for all our future vacations! Simply the best!
Joanne M Telfer responded
"Hi Monica - I'm so glad you and Ken had a great time. You deserved it! Let me know what's next!!!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Alaskan cruise!! Phenomenal!!!
Reviewed By GR - Edmond, OK | Traveled to Alaska ~ USA
She is always a pleasure to work with and meets all of our traveling needs!! Great customer service!!!
Joanne M Telfer responded
"Thank you for your kind words, Grant. I always love working with you and your wife!
Where to next?"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
My first voyage
Reviewed By JJ - Shawnee, Oklahoma | Traveled to Alaska ~ USA
Delightful,
Joanne M Telfer responded
"Hi Jackie: I'm so glad you were delighted with your cruise to Alaska. It is truly an amazing place, and Celebrity was just the cruise line to take the best care of you! On to the next adventure! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives in every which way!
Reviewed By JDC - Leesburg, Virginia | Traveled to Barcelona ~ Spain ~ Europe
My wife and I; along with our daughter, granddaughter and other friends returned from a voyage that was the most wonderful and delightful fourteen (14) days of our lives! Everything went perfect because of the insightful recommendations, planning and overall service provided by our Travel Agent friend, Joanne M. Telfer!
Joanne M Telfer responded
"I am so glad your trip to Europe was such a success! It was a pleasure working with you!
Where to next?
"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
A Grand Trip!
Reviewed By Adriane - Valrico, FL | Traveled to Arizona ~ USA
Joanne was very helpful in planning our trip. She was always on top of things if something wasn't right, and willing to make changes when we changed our minds. My only complaint was that one of the hotels wasn't as nice as I thought it would be, and some of the timing between tours and such was weird, (which may not be her fault at all).
Joanne M Telfer responded
"Thanks for your kind words, Adriane. I'm sorry that things were "weird". And, I would love to know about the hotels. Let me know what happened so it will help me in the future with other clients, as well as with you!
Where to next??
"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great cruise. Great vacation. Great group (IPA)
Reviewed By Serge - Gooik (Oetingen) Belgium | Traveled to Caribbean
Joanne gave answers to all our questions, before and during our cruise. Quick and clear!
Joanne M Telfer responded
"So happy you had a great time. Where to next?"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The greatest experience on our first cruise!
Reviewed By Susan - Port, Charlotte, Florida | Traveled to Aruba ~ Caribbean
Professional, attentive to details, and provides a very personal experience. Highly recommended!!
Joanne M Telfer responded
"Thank you for your kind words! Let's do it again soon! Such fun!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing!!
Reviewed By Jenn - Oneonta, NY | Traveled to Nicaragua ~ Central America
Very wonderful overall! She was a joy to work with! I would give her more stars if I could! Great attention to detail. Joanne answered any questions we had quickly, and often included details or ideas we hadn't considered. Will certainly work with her again on all of our future travels!! Thank you for making our trip so effortless and amazing!!
Joanne M Telfer responded
"It was my pleasure to help you and your "tres ninos" get to Nicaragua to see family...FINALLY! Happy to help, and I'm here for you anytime, amiga!
Thanks for your kind words! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Awesome cruise
Reviewed By Kelly - Morris NY | Traveled to Caribbean
She makes it very easy and very pleasant
Joanne M Telfer responded
"Thanks for the kind words! Where to next?"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Family Ireland Trip
Reviewed By Nick - Cooperstown, NY | Traveled to Ireland ~ Europe
Joanne helped book a multi-week trip for me, some friends, and my parents where four of the six people traveling had never done "the big trip" before. While there was the expected group dysfunction on our end, Joanne was always capable of finding a solution, getting us all organized, and making sure we were all on the same page. I will always be grateful that she was able to help make my parents' first big trip into such a fun and memorable one. Thanks!
Joanne M Telfer responded
"I'm so glad you all enjoyed yourselves. It was my pleasure to help you and your parents and friends with the "big trip". You and your friends/family are so much fun, and I'd love to work with you again! Safe travels always!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
1st trip to Las Vegas
Reviewed By Coop339 - Cooperstown, NY | Traveled to Las Vegas ~ Nevada ~ USA
Joanne was fabulous!! Told her what my wife and I were looking for , for our trip to Las Vegas and she found the flights and hotel within hours and everything went so smoothly. Any questions I emailed her were responded to very fast and would love to have her help us in all of future Travel plans.
Joanne M Telfer responded
"Thanks for this glowing review Barry! I am so glad you and your wife enjoyed your trip. It's my pleasure to help you whatever your travel needs may be! Safe Travels!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip!!
Reviewed By GR - Oklahoma City, OK | Traveled to Bahamas ~ Caribbean
Joanne was a pleasure to work with and she was very attentive to our needs!
Joanne M Telfer responded
"Thank you for your kind words, Grant. It was a pleasure working with you and I look forward to doing it again soon! Stay well!
J"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fun With Friends
Reviewed By Adriane - Valrico, FL | Traveled to Caribbean
Joanne gets things done. If there's ever a question or a problem she will handle it!
Joanne M Telfer responded
"Thank you for your kind words! I look forward to working with you and Joe again soon! Stay safe!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The Thin Blue Line SAILS The Deep Blue Sea
Reviewed By Breid - Dublin Ireland | Traveled to Miami ~ Florida ~ USA
Joanne is so professional. She took care of our trip, booking our flights and voyage.
Joanne M Telfer responded
"The cruise was a lot of fun and having you and Liam there was wonderful. I hope we can travel again together soon."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The Thin Blue Line SAILS The Deep Blue Sea
Reviewed By Breid - Dublin Ireland | Traveled to Miami ~ Florida ~ USA
Joanne is such a professional. She handled all our bookings, flights and voyage, with great professionalism.
Joanne M Telfer responded
"So happy to have helped you! It was great to meet you and I hope we can travel again soon! Where to next?
"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Thin Blue Line Cruise
Reviewed By Liam - Dublin | Traveled to Miami ~ Florida ~ USA
Joanne was a thorough professional with the personal touch.
Joanne M Telfer responded
"It was such fun to meet you and "B" and share some great times! Where to next??"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Firefighters Cruise
Reviewed By Jackie Johnson - Oklahoma City | Traveled to Roatan | Honduras | Central America
Beaches were pretty but excursion not all that great
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Cruise!!!
Reviewed By GRob - Arcadia, OK | Traveled to Ocean Cay | Bahamas | Caribbean
Joanne helped put together a group cruise for us. She was very professional and thorough from the initial contact to the end of the cruise. This is the 3rd time we have booked with Joanne and already have our 4th booking scheduled through her for next year. Joanne is the best!!!
Joanne M Telfer responded
"WOW!!! You are too kind. I, too, had a great time with you guys on this cruise. AND, I'm really looking forward to doing it all again next year!
Thanks for your kind words, and SEE YOU ON THE HIGH SEAS!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great cruise with great friends
Reviewed By Carlos L. - Miami, Fl. | Traveled to Caribbean Sea | At Sea | At Sea
This was our second cruise in several years. Joanne took care of everything we requested for the booking. She organized our group expertly and we were not disappointed. She even organized a private excursion for our group that went without a hitch. I look forward to booking our next cruise with her.
Joanne M Telfer responded
"I'm so glad you enjoyed the cruise! It was fun!
Where to next?
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Relaxing Cruise
Reviewed By Sam - Florida | Traveled to Caribbean Sea | At Sea | At Sea
This was a very relaxing cruise that was well planned out. Joanne did a great job checking in with us daily making sure everything was up to par.
Joanne M Telfer responded
"Thanks for your kind words! I'm glad you enjoyed the cruise. It was a lot of fun!
Where to next?
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
All good
Reviewed By None - Miami, Fl | Traveled to Panama | Central America
Joanne is a true professional. She was able to anticipate any concerns i had.
Joanne M Telfer responded
"Thank you for your kind words. Where to next???
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By JoePa - ny | Traveled to Abaco | Bahamas | Caribbean
Everything was perfect
Joanne M Telfer responded
"I'm so glad you and your wife had a great time, Joe. We will do it again soon!
Take care!
~joanne"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Austral-asain travles
Reviewed By Seasoned Travlers D & B C - Nokomis florida | Traveled to Australia & New Zealand
As our Singing Mermaid travel agent, Joanne acquitted herself in unimpeachable fashion from start to finish of our trip of a lifetime to australia, New Zealand and Tahiti. Her extensive research into various tour operator options let us to settle on Odyssey International as the best itinerary to meet our travel expectations.
Joanne was always there to answer/research all our questions relative to this trip. She remained patient and professional in working with us from beginning to end exceeding all expectations at every turn. As such we would highly recommend her services for anyone looking for someone who transcends the bounds of a seasoned travel agent.
As for tour operator Odyssey, we were greatly pleased first and foremost with our superlative guide who led us through 2 countries with great skill and comfort to our travel experience. Hotels, meals and in-country travel were handled flawlessly and without issue.
In summary the trip was a full scale lifetime experience that we will cherish in memory for many years to come.
Joanne M Telfer responded
"Hi Friends! I am so glad your trip was all you dreamed of and then some. Your kind words put a perpetual smile on my face!
Italy next? I'm here when you are ready to begin the planning process!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Outstanding Trip
Reviewed By Tank 3815 - Miami Lakes | Traveled to Panama Canal | Panama | Central America
A Well planned Cruise! No Issues on My part. Thank You for a Great Time.
Joanne M Telfer responded
"It was a great time, for sure!! Where to next?"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Joanne Telfer arranged a large group and did a great job!
Reviewed By Tim - Dallas, TX | Traveled to Caribbean Sea | At Sea | At Sea
I was part of a large group (way over 50) that booked with Joanne. While I can't say what others experienced, mine was awesome with only one problem that was not her fault. The cruise line overcharged me and it was their fault. not Joanne's. She worked with them without my intervention and she was able to get it resolved. A big peace of mind, let me tell you.
Joanne M Telfer responded
"I am glad we could get it fixed!
It was a great time, for sure!! Where to next?"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By Jerry - Miami, Florida | Traveled to Amber Cove | Dominican Republic | Caribbean
Was a diverse group with language difference. Would have liked to see more group events for picture and group cohesion.
Joanne M Telfer responded
"Hi Jerry! Thanks for your input! Always a pleasure to work with your group! See you on the high seas again soon!
Best,
JT"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Such a great trip to Ireland!
Reviewed By M and D - Edmeston, NY | Traveled to Ireland | Europe
My husband and I knew we wanted to travel to somewhere in Europe, but we weren’t quite sure where. We sent Joanne a list of places we were interested in and she provided us with sample itineraries of each place. We eventually settled on Ireland! Joanne helped us with all of the logistics that were tough for us to wrap our heads around such as flights, train tickets, and booking hotels. We even had our flights cancelled on us a couple months before our trip and Joanne quickly had new flights booked for us within 24 hours. Joanne provided us with copies of all of our tickets for trains and excursions with a detailed itinerary, which was a lifesaver, before we left. We had a great time in Ireland and loved all of the trips that Joanne booked for us. Joanne listened to everything my husband and I wanted, but provided helpful input when we were trying to do too much in too short of a trip. We ended up making our trip longer to fit everything in that we wanted and we are so glad we did! Highly recommend Joanne to anyone who is looking to travel!
Joanne M Telfer responded
"Hey there - I'm so glad your trip was all you wanted and then some. I love working with you and Dylan...where to next?
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Special Honeymoon Trip
Reviewed By Moskowitz21 - Hornell, NY | Traveled to Aruba | Caribbean
I knew the type of quality listening, attention to detail and communication I would get when I chose to work with Joanne.
I told her some options we were considering, she was quick to grab some quotes - then we decided to consider adding another day and she was quick to present that as well. Once we decided to book, she let us know all the info she needed in that moment and everything was taken care of perfectly.
Joanne M Telfer responded
"My pleasure, Mike. I hope you and your new wife have a long and happy life together. Where to next?
JT"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Senior trip
Reviewed By Senior123 - Edmeston,NY | Traveled to Bermuda | Caribbean
4 day cruise with 14 students and 4 chaperones. Very helpful in finding us the right cruise for our budget and timeframe!
Joanne M Telfer responded
"So happy to help! Remember me for future trips with your students. Always happy to make the trip a reality!
JT"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A wonderful vacation
Reviewed By Ladyvp - Newburgh, New York | Traveled to Caribbean Sea ~ At Sea ~ At Sea
She is very nice, pleasant and helpful.
Joanne M Telfer responded
"It was so great to meet you and share this cruise with you. Thank you for your kind words. Where to next???"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Well organized
Reviewed By BSWoodall - Phoenixville, PA | Traveled to France ~ Europe
We've used Joanne's services for several trips, including international travel and cruises. Our most recent trip was to France, which was complicated with a one-way ticket for our daughter who remained there for study abroad. No problem at all for Joanne. Joanne was very swift in identifying options for direct flights, and seamlessly organized the hotel. She confirms all details prior to booking, and is in constant communication with updates pertaining to the trip. She genuinely shares in the excitement of travel and is eager to hear about the adventure itself - what went well, what may have gone better, and thus is an endless repository for planning future travel tips for her clients.
Joanne M Telfer responded
"Thanks, Betsy, for the kind words. It is my pleasure to work with you and share in your adventures! So, where will your next adventure take you?"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
A wonderful trip had by all
Reviewed By Kathy - Bradenton , FL | Traveled to Cabarete ~ Dominican Republic ~ Caribbean
She did a wonderful job.
Joanne M Telfer responded
"Thanks for your kind words!"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Disappointing Service
Reviewed By pligeski - Miami, FL | Traveled to Curacao ~ Netherlands Antilles ~ Caribbean
Did not try hard enough to get room together, Provided incorrect information on Embarking and Disembarking ports. Did not inform us how to get the same table and dining time, Not present at Wednesday event that she sent announcement s for. Sends a lots of emails for future travel.
Joanne M Telfer responded
"Paul, I'm sorry you feel this way about my service.
First of all, the rooming situation is totally out of my control when the ship is as full as it was.
As far as the terminal was concerned, I told you what Carnival told me.
Regarding the dining time, it was on your confirmation, it was "round robin" meaning that you could eat with whomever you chose in your group.
The cocktail party was for YOUR group, not for me.
I hope, in some way, you will have great memories of that cruise."
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best cruise ever!!!ean
Reviewed By Barry - Bradenton FL | Traveled to Caribbean
Working with was a great experience. She got me exactly what i wanted with a great price
Joanne M Telfer responded
"So glad I could help! Safe travels, always!
"
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Great experience!
Reviewed By Jhartwell - Sidney, NY | Traveled to Universal Orlando ~ Florida ~ USA
Joanne was extremely helpful, and met all of our travel needs. She was very responsive to all of my requests. I highly recommend her!!
Joanne M Telfer responded
"Thanks for these kind words, Janelle. Where to next??? "
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Once in a lifetime…well maybe twice!
Reviewed By Mix - Baldwinsville, NY | Traveled to United Kingdom ~ Europe
Joanne is a pleasure to work with!! She is so knowledgeable and accommodating with any and all requests that were made. She is polite, funny and communicated regularly with me every step of the way. I have sought her expertise for other trips and will definitely be working with her on my future trips as well!! Can’t say enough about how easy she is to work with!
Joanne M Telfer responded
"I am so glad your trip was all you wanted and then some! Thanks for the kind words. It's always a pleasure to help wonderful people have great trips! Where to next???"
✓ I would recommend this agent to my family and friends.
2 of 6 people found this review helpful. Was this review helpful to you?YES|NO
The Personal Touch
Reviewed By Katy - Cherry Valley, NY | Traveled to
It doesn't matter if you travel by plane, train or car - Joanne is wonderful at finding the best options with the personal touch. I have used her services for business and pleasure and am confident in her ability to wade through the options and develop the best travel agenda for me. She makes traveling simple and fun.
✓ I would recommend this agent to my family and friends.
28 of 60 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip, agent needs work on organization
Reviewed By Sra. - Holland, NY | Traveled to Oaxaca ~ Mexico
Wonderful trip and city. Disorganized travel agent, unresponsive to mistakes.
Joanne M Telfer responded
"Hi Sarah. Thanks for your feedback. I'm not sure what "mistakes" I didn't respond to, but if you would give me more feedback, I'd be happy to work on my organization!
I'm glad you enjoyed the trip! "
13 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Joanne always goes the extra mile
Reviewed By Pati Grady - Cooperstown, NY | Traveled to
My husband & I have used Joanne's services for a number of years. We have also referred her to our extended family and without exception, everyone who has worked with her has been highly satisfied. She is truly professional, knowledgeable and helpful as a travel agent. She exudes a positive attitude for her work, finds great deals and is flexible. There have been times when we've given her only a few hours notice & she's responded quickly and prioritized our requests. A few times, she's even suggested that if can find a better deal on our own, she'd recommend going that route, which, in fact, we have. But we always come back to Joanna as our first point of contact when planning travel. I recommend her without exception and hope she stays in business for years to come.
Joanne M Telfer responded
"You are too kind. Thank you. You make it easy! Where to next?"
✓ I would recommend this agent to my family and friends.
19 of 43 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoon!
Reviewed By Kassandra - Oneonta | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Joanne helped us with our honeymoon to Punta Cana and it was phenomenal! She is knowledgeable, helpful, a joy to work with and will go the extra mile to make sure you are happy!
Joanne M Telfer responded
"Thank you, Kass, for your kind words. Working with you and Patrick is always fun! Where to next???
"
✓ I would recommend this agent to my family and friends.
8 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Group Planning made easy
Reviewed By Kelly W - Newport, NY | Traveled to
I have used Joanne Counting my upcoming trip 3 times now, We have made 2 group trips to Jamaica with Joannes help and Our next group trip in Jan 2016 We are currently working on with her, Joanne is very knowledgeable and easy to work with. I have changed my mind on things several times and her answer is no worries. I will continue to book my trips with Joanne it is a pleasure working with someone that actually knows you by name and not a number.
Thank you Joanne for all your help
✓ I would recommend this agent to my family and friends.
22 of 51 people found this review helpful. Was this review helpful to you?YES|NO
Expert Traveler and Agent
Reviewed By Brenda R - Morris, NY | Traveled to
I have personally had 3 outstanding trips planned by Joanne Telfer. All were very different trips, but none the less, ALL were seamless and wonderful. Joanne is exceptionally good at international travel with an extremely high knowledge base for novice travelers.
Joanne M Telfer responded
"Thanks for your kind words! It's always a pleasure working with you! Thanks so much! 3 trips already??? Where to next?"
✓ I would recommend this agent to my family and friends.
20 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Crusin' in the Tropics - Cozumel, Belize, & Roatan
Reviewed By Becky - Fly Creek, NY | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Joanne has been wonderful as a travel agent! She knows her stuff and provides the best options to choose from based on our needs. Even better, she is friendly, accommodating, and makes planning vacations a breeze! I will book with Joanne every time.
Joanne M Telfer responded
"Thanks for the kind words, Becky! Can't wait for our next trip!
"
✓ I would recommend this agent to my family and friends.
12 of 33 people found this review helpful. Was this review helpful to you?YES|NO
