Trip of a life time!
Reviewed By SueB71 - Uxbridge, MA | Traveled to Mediterranean | At Sea | At Sea
Lisa walked us four clueless travelers through booking our Mediterranean cruise with extended stays before and after sailing on land. We are not first time cruisers but this was an undertaking we weren't ready for. Lisa handled all our bookings, tour options, flight options, travel to and from etc. From start to finish she was there to answer all our questions/emails and there were many! The destinations were breathtaking, our private tours were incredible. It was truly a trip of a lifetime. We are so thankful we were refered to Lisa! We wouldn't hesitate to book our next adventure with Lisa.
Lisa Ritchie responded
"Sue, thank you — this absolutely made my day. You four were never clueless, for the record. You asked great questions and asked a lot of them, and that’s exactly why the trip came together the way it did. Hearing that Ephesus and Krka landed the way they did is the best part of this job. Thank you for trusting me with such a big one, and I can’t wait to hear where you’re headed next."
✓ I would recommend this agent to my family and friends.
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Anniversary celebration
Reviewed By Agentfan123 - Mountain top pa. | Traveled to Caribbean Sea | At Sea | At Sea
Lisa did a wonderful job , planning everything for our caribbean cruise. She had every detail laid out , so all we had to do was enjoy our travel! We already booked two more trips with her.
Lisa Ritchie responded
"Mary Ann, thank you so much! It was a joy to help you and Phil celebrate your anniversary, and I’m so glad all you had to do was relax and enjoy it. That’s exactly how it should be. I can’t wait for the next two: Harmony with Sarah in just a couple of weeks, and then the whole family on Odyssey in February. Thank you for trusting me again!"
✓ I would recommend this agent to my family and friends.
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Too short of a cruise
Reviewed By JJ - Easton ,Pennsylvania | Traveled to Nassau | Bahamas | Caribbean
Sometimes you take a trip to see new places ,sometimes you go back to explore beyond what you’ve seen before.This trip was the latter .All in all a pretty decent trip.
Lisa Ritchie responded
"John, thank you! I love how you put that. Sometimes the best trips are the ones where you go back and see a familiar place in a new way. I’m glad CocoCay finally gave you that perfect day, and I hear you on the short cruise. Good thing Odyssey in January gives you eleven nights to really settle in. Thank you for trusting me with your trips!"
✓ I would recommend this agent to my family and friends.
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Another wonderful vacation!
Reviewed By Toni64 - Easton, PA | Traveled to At Sea
We cruised from Miami to Nassau and CocoCay. Lisa arranged all of our travel for us. We had an issue with our flight and arrived 3 hours late and missed our transportation to the ship. We took a taxi and she told us how to get reimbursed for the cost. She is always there for any questions or issues that may come up. She is so patient and has a calming nature.
Lisa Ritchie responded
"Toni, thank you so much!
Landing three hours late and missing your ride to the ship is nobody’s idea of a fun start to vacation, and you two rolled with it like pros. I’m so glad you made it on board and got to enjoy Nassau and CocoCay after all that. Hiccups like that are exactly why I’m here, and I’m always just a text away.
Thank you for trusting me with another trip. Already looking forward to the next one!"
✓ I would recommend this agent to my family and friends.
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Our First Cruise
Reviewed By Korey - Bangor PA | Traveled to Bahamas | Caribbean
Very good experience! Lisa helped my husband and I from start to finish. We had the best time.
Lisa Ritchie responded
"Korey, thank you so much! I loved helping you and your husband with your very first cruise, and I'm so glad you had the best time. Fair warning though, first cruises tend to turn into second cruises pretty quickly. Whenever you're ready to plan the next one, I'm here!"
✓ I would recommend this agent to my family and friends.
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Always available to help
Reviewed By Jaskat - East Bangor Pa | Traveled to Bahamas | Caribbean
I have used Lisa 3 times as my travel agent and have never been disappointed. She takes care of everything and anything and I do not worry about a thing. Being new to cruising and not knowing anything, she has helped me with so many questions. You will not be disappointed with her service.
Lisa Ritchie responded
"Thank you so much! Three trips together and counting. That means a lot to me. There's no such thing as a silly question, especially when you're new to cruising, so keep them coming. Thank you for trusting me with your vacations, and I can't wait to see where we send you next!"
✓ I would recommend this agent to my family and friends.
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Presidents Cruise 2026
Reviewed By Beannes - Lincoln, RI | Traveled to Greece | Europe
It’s been great working with Lisa, from getting us a refund when our cruise price dropped to always being available if we had any questions. She’s always on top of things. We have already recommended her to many family and friends, will continue to work with her well into the future.
Lisa Ritchie responded
"Thank you so much! Catching that price drop and getting money back in your pocket is one of my favorite parts of the job. I'm so grateful you've sent family and friends my way. That really is the biggest compliment. I'm looking forward to planning lots more trips with you!"
✓ I would recommend this agent to my family and friends.
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She's the one!
Reviewed By Church group coordinator - Greenville, NC | Traveled to Cabarete | Dominican Republic | Caribbean
Lisa was responsive to the needs of our group, and those needs were challenging at times. Lisa understood our requests, assisted with special orders, kept us informed, and followed up with us. Definitely our go-go girl.
Lisa Ritchie responded
"Edie, thank you so much! Your group kept me on my toes, and I loved every minute of it. You made my job easier by being so organized and on top of everything on your end. I'm so glad everyone had a great trip. And I'll happily be your go-go girl anytime, which works out well since I'm already planning the next one for you and Randy!
Lisa"
✓ I would recommend this agent to my family and friends.
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Cruise!
Reviewed By ConJon - Boston, MA | Traveled to Orlando | Florida | USA
Lisa was so helpful in getting flights that would accommodate brining our dog to Orlando! She was essential in understanding what needed to be done for that to happen and for a smooth trip there and a great cruise!
Lisa Ritchie responded
"Thank you, Connor! Flying with a dog comes with a lot of rules, so I'm really glad we got it all figured out and everything went smoothly getting down there. Sounds like the cruise was a great one too, which is always nice to hear. Whenever you're ready to plan the next trip, just say the word."
✓ I would recommend this agent to my family and friends.
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FIrst NCL Cruise, wont be the last!
Reviewed By Lisa2Lisa - Hellertown, PA | Traveled to Bermuda | Caribbean
Lisa helped us book a very special cruise on NCL, Jewel, out of Philly. Lisa helped us with the little things that make a huge difference in a vacation. Because of Lisa we knew how much luggage we could take, the medical equipment regulations, and felt assured that the ships DR knew we were onboard and was ready for any emergencies we may encounter. Because of the preparedness of using a dedicated travel agent we were very sure of our safety in the middle of a vast ocean. THANK YOU, LISA RITCHIE! We had an amazing time. NCL staff were 100%. We met wonderful shipmates and had stellar service aboard the Jewel. The ship was soooo clean, our cabin steward was very accomodating with all the medical gear in our room. We were truly treated as first class patrons aboard the ship. Everyone we met said the same. I would not hesitate to book with LIsa and NCL again.
Lisa Ritchie responded
"Thank you so much for this — it really made my day. Helping with the details ahead of time is my favorite part of the job, so I'm glad it paid off and you could just relax and enjoy the sailing. The Jewel crew has a great reputation and it sounds like they lived up to it. And leaving right out of Philly never hurts either. Thanks for trusting me with this one, and I'd love to help you plan the next!"
✓ I would recommend this agent to my family and friends.
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Family Trip 2026
Reviewed By Cheryl - Easton Pa | Traveled to Punta Cana | Dominican Republic | Caribbean
From our first conversation Lisa was very caring, confident, and knowledgeable. We would definitely use her again. She kept us up to date on everything. Fixed any discrepancies with ease and sent us on the right path. She’s number 1 in our book. Thankyou Lisa
Lisa Ritchie responded
"This absolutely made my day — thank you so much! It was a joy working with you from the very start, and I'm so glad everything came together beautifully. Taking care of the details so you can simply enjoy the trip is exactly what I love about this work. Being 'number 1 in your book' means the world to me. I can't wait to plan the next adventure whenever you're ready — you know where to find me! ??"
✓ I would recommend this agent to my family and friends.
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Awesome Cruise
Reviewed By George Crew - LEHIGHTON, Pa | Traveled to Bermuda | Caribbean
Lisa is Awesome! She handled everything from planning for our cruise, preparing for our cruise and follow up after our cruise. Along with helpful tidbits and recommendations along the way. She truly enjoys her job and is very good at it. I would recommend Lisa to anyone looking for a travel agent. She goes above and beyond what is expected! Thank you Lisa!
Lisa Ritchie responded
"Thank you so much, George! Reviews like this make my day. It was a joy helping you plan, prep, and follow up on your cruise — and I'm so glad the tidbits and recommendations hit the mark. I'd love to help with your next adventure whenever you're ready. Thank you again for the kind words and the recommendation! ??
— Lisa"
✓ I would recommend this agent to my family and friends.
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Great Mother/Daughter Trip
Reviewed By Tricia - Hellertown, PA | Traveled to Nassau | Bahamas | Caribbean
Lisa is TRULY EXCEPTIONAL. Answered all my questions. Eased my concerns. She booked flights, hotel, and cruise. She gave me all the information I needed from checking in and to departure. Step by step process which was extremely helpful because I panic very easily. She even checked in periodically to make sure everything was ok (when cell service worked) while on the ship. I highly recommend Lisa as a travel agent. She is very knowledgeable. If she wasn't sure of anything she did more research to find out (drink package questions). I give Lisa a 10/10; 100%. I will definitely use her again for any travel needs.
Lisa Ritchie responded
"h my goodness, this just made my whole day — thank you so much! It was truly my pleasure to walk you through every step of the process. I know travel can feel overwhelming, especially when there are a lot of moving pieces, so making sure you felt informed and confident the whole way through was so important to me. I'm so glad you had a wonderful trip! I can't wait to start planning your next adventure together. ????"
✓ I would recommend this agent to my family and friends.
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Last minute travel expert!
Reviewed By Dogbreath89 - San Diego, ca | Traveled to Port Canaveral | Florida | USA
Lisa was able to arrange a last-minute trip for 19 of us when a Disney Cruise over the New Year’s holiday. This is no small feat! She kept in communication with us and made everything as smooth as possible. We were very fortunate to have been recommended to use Lisa’s expertise.
Lisa Ritchie responded
"Thank you for the kind words. It was my pleasure to work with the family. I truly hope the cruise was MAGICAL! "
✓ I would recommend this agent to my family and friends.
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Magical Disney
Reviewed By Lisa Richie - Brick, NJ | Traveled to Walt Disney World | Florida | USA
Lisa added to the always magical Disney experience. 3 rooms in Port Orleans French Quarter 2 adjoining for mother and daughter the 3rd one door awy. All on the ground floor steps from transportation and food. The trip was planned well in advance and she adjusted the pricing finding discounts along the way. We’ve already booked a cruise through her and pool forward to another unforgettable experience.
Thank you Lisa
Lisa Ritchie responded
"Thank you so much for these kind words. It was a pleasure working with you and look forward to planning many more trips together. "
✓ I would recommend this agent to my family and friends.
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Best trip
Reviewed By HTeter - Luray, VA | Traveled to St. Thomas | Virgin Islands | Caribbean
Lisa made the process so easy, from booking to sending us our luggage tags and checking in along the way.
Lisa Ritchie responded
"Thank you for the review - I enjoyed working with you!"
✓ I would recommend this agent to my family and friends.
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Lisa Goes Above & Beyond!
Reviewed By Catherine H. - Richmond, VA | Traveled to Iceland | Europe
Lisa was great to work with! I'm the type of traveler who prefers to do a lot of research myself. But Lisa was generous with your information and time. This made it easy for me to make choices that made sense for our family while feeling supported by a professional travel agent. Even after our project was over, she volunteered to help us out without expecting anything in return. She is responsive, professional, and very reassuring. I highly recommend Lisa and look forward to working with her for future travel needs.
Lisa Ritchie responded
"Catherine - thank you very much for your kind words. I truly enjoyed working with you and am so excited for you to continue this journey!"
✓ I would recommend this agent to my family and friends.
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Loved every minute!
Reviewed By Teachkec - Hellertown, PA | Traveled to Bermuda | Caribbean
Lisa has done a great job for us multiple times planning trips that we look forward to and our affordable for us. She listens to what we would like, offers suggestions, and plans the perfect get-away! We can’t wait to plan another trip with her!
Lisa Ritchie responded
"Thanks Karen - I cannot wait until you are ready to travel again - maybe a girls trip!!"
✓ I would recommend this agent to my family and friends.
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One Of Our Top Travel Experiences!
Reviewed By Real Estate Nate - Macungie PA | Traveled to Ireland | Europe
We were so grateful to have Lisa's expertise in planning our amazing Ireland trip! We were in such good hands and would highly recommend her for any of your travel plans!
Lisa Ritchie responded
"Thank you! I appreciate you taking the time to do this!"
✓ I would recommend this agent to my family and friends.
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Couldn’t have done it without Lisa!
Reviewed By SVail - The Poconos PA | Traveled to Alaska | USA
I went on my fist cruise to Alaska on RC. This was also my first time with this cruise line.
Thanks to Lisa’s guidance we got an amazing price and were able to go on the excursions we wanted with the savings!
Lisa Ritchie responded
"Thank you for your kind words! I love working with you and hopefully we get to cruise together SOON! L"
✓ I would recommend this agent to my family and friends.
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Excellent agent!
Reviewed By Sarah - Michigan | Traveled to Nova Scotia | Canada
Lisa was awesome and came up with a great itinerary for our trip to Nova Scotia! She listened to what I said we wanted to see/do, and was timely and kind!
Lisa Ritchie responded
"Sarah thank you for your kind words. I truly enjoyed working with you and look forward to doing so again!"
✓ I would recommend this agent to my family and friends.
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Amazing Ireland Trip
Reviewed By Real Estate Nate - Macungie, Pennsylvania | Traveled to Ireland ~ Europe
Lisa was communicative, always made herself available and was patient with our decision making process as we planned our trip to Ireland. During our Ireland visit, she also checked in with us during our stay to make sure all was well. I have already recommended Lisa to a dear friend of mine and would use her again at a moments notice!
✓ I would recommend this agent to my family and friends.
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Awesome trip to Ireland and Scotland
Reviewed By Charlie - Easton, PA | Traveled to Ireland ~ Europe
My wife and I went to Ireland and Scotland on a trip set up by Lisa. We had never been out of the country before and had a lot of questions. Lisa spent a lot of time helping us by answering questions and when necessary, making changes to our travel plans. She made us feel a lot better about our first international trip and made sure the flight was easy and convenient. If you're considering travelling with Lisa, I will tell you to share all your concerns and thoughts with her and then just relax. She will make sure your trip is easy and fun.
Lisa Ritchie responded
"Thank you Charlie for these wonderful words! I am so glad I was able to help!"
✓ I would recommend this agent to my family and friends.
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Our First (hopefully not last) Bermuda Cruise!
Reviewed By Trish - Allentown, PA | Traveled to Bermuda ~ Caribbean
Lisa was great to work with and helped guide us through our first cruise to Bermuda. She updated us with information leading up to the trip and sent reminders for things that needed to be done by a certain date which was helpful. Any question I had she replied quickly with an answer and that was so appreciated. She helped find us rooms on the ship so our group was together which made the trip so much better. She's got a great warm personality and I knew she was excited for us to travel!
Lisa Ritchie responded
"Thank you Trish for your kind words! I was excited to work with you and help you navigate the cruise "waters". "
✓ I would recommend this agent to my family and friends.
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Colonial Williamsburg Virginia
Reviewed By Tricia - Williamsburg, VA | Traveled to Virginia ~ USA
Always willing to help and answers any questions I may have. Willing to adjust changes and update itinerary. Excellent agent!!!
Lisa Ritchie responded
"Thank you!!"
✓ I would recommend this agent to my family and friends.
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First cruise in the books!
Reviewed By Terri - Easton, Pa | Traveled to CocoCay ~ Bahamas ~ Caribbean
Lisa was great! We did a fund raiser at our American Legion with Lisa’s help and she did a excellent job! She was very helpful, it was my first cruise and she definitely made it a great one. Will be leaving in a few weeks for my second cruise!
Lisa Ritchie responded
"Hey Terri, thank you so much! I'm really happy that I could help you raise $1,200.00 for the VFW! I absolutely love helping out first-time cruisers and sharing all the tips and tricks for cruising. It's awesome that you love cruising too, and I can't wait to assist you again in the future!"
✓ I would recommend this agent to my family and friends.
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Lisa is AMAZING!
Reviewed By Chrisann - Westphalia, Texas | Traveled to Tortola Island ~ Virgin Islands ~ Caribbean
We met Lisa on my husband's first Disney Cruise. We had the opportunity to dine with Lisa and her husband each night. Lisa is so personable and very knowledgeable about all sorts of travel adventures. We asked her for her card, she was not one of the pushy travel agents of the past who wants to control all your travel.
Our youngest son was graduating from high school and wanted to go on his first cruise. Just wow, Lisa did not disappoint! Lisa listened to our needs and made several recommendations. She made sure everything was perfect through constant communication and critical date reminders. She also followed up with us after we returned. Again, the pushy travel agents only follow up when they want to sell you something.
We had a great room with a balcony and the ports were perfect. This was his first cruise and first time out of the country too. Great island recommendations for our 7-day cruise. If you want an experienced travel agent, Lisa is the best one around!
Lisa Ritchie responded
"Chrisann - thank you so much for taking the time to send this wonderful review! I am so lucky to have the best clients who make my career so much fun!
Lisa
"
✓ I would recommend this agent to my family and friends.
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Amazing Anniversary Trip
Reviewed By Karen C - Hellertown , PA | Traveled to Bermuda ~ Caribbean
Lisa helped me book 2 cruises so far. She is thoughtful and patient with all of my questions. She gets back to me quickly and is a great help with organizing the amazing trip!
Lisa Ritchie responded
"Thank you for your kinds words! It has been a joy working with you and I encourage all questions. Thank you! Lisa"
✓ I would recommend this agent to my family and friends.
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Wouldn't book with anyone else.
Reviewed By Mari - Palm Desert, California | Traveled to Europe
The two greatest things about planning and booking our travel with Lisa are:
1. She loves travel! I mean every aspect of it, she is such a pleasure to work with because she understands just how you feel - how excited you are to be traveling - because she feels the same.
2. She's always improving! We've booked with Lisa since the very beginning and every time she sees an element of planning as a challenge she attacks it and learns how to make it better. Constant study, reaching out to other experts when she needs to, she makes it happen and happen better for you.
Lisa Ritchie responded
"Thank you so much for the lovely review! I am so happy I have been able to help you and make this process enjoyable! I do love learning and anything I can do to make myself more helpful to my clients is #1 on my list!"
✓ I would recommend this agent to my family and friends.
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