Mike made Disney Magical!!!
Reviewed By Pauly - Barrington, IL | Traveled to Disneyland ~ California ~ USA
"Mike is absolutely amazing. Mike is focused solely on ensuring your 100% happiness. Mike got to know my family and our individual needs and crafted such a phenomenal experience for us that we couldn’t imagine not using him every time we go to Disney. What stands out the most are the little things he did that made our first time at Disney amazing. For example, a simple text the night before reminding us of what to prioritize for Lightning Lane and what not to, our dining reservations, and a friendly reminder how to focus on being present. He was always available to jump on a zoom call to answer any of our thousand questions. His deep expertise gave us such great insights that when I tell veteran Disney goers some of his tips, I got “huh, I didn’t know that!” pretty often. If you are going to Disney, Mike is the only one I would trust to plan it - frequent visitor or first timer or anyone in between!"
Mike Plumton responded
"Thank you Paul for your words and for receiving what I had to offer -- Reading this reminded me of the magic you and your family felt, and I loved the photos and stories that you shared with me.
It was an honor to give you the 'Disney Insider' experience, and I cannot wait to get you back to the Kingdom! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
A trip of a lifetime in the Galapagos
Reviewed By Derrick - Philadelphia, PA | Traveled to Galapagos Islands ~ Ecuador ~ South America
I had the privilege of working with Mike as my travel agent for a trip to the Galapagos Islands on Celebrity Flora, and I'm beyond thrilled with the experience he provided. From day one, Mike's easygoing yet attentive approach made planning a breeze. He knew exactly how to make this a trip of a lifetime. His thoroughness in understanding my preferences, combined with his in-depth knowledge of the destination, ensured that every aspect of the journey was perfectly tailored.
The Galapagos was absolutely amazing. We encountered Giant Tortoises to playful Seals, land and sea iguanas, Blue-Footed Boobies and giant albatrosses. Each island is has stunning and varied landscapes around every corner.
Celebrity Flora was stunning and beautiful with the most exceptional and attentive staff.
Thanks to Mike, this is an adventure I'll cherish forever.
Mike Plumton responded
"Thanks Derrick for the wonderful words and for having me help you get to experience the incredible flora and fauna up close and personal in the Galapagos. Magic right?! I'm so glad you had such an amazing experience. Love the pictures you captured of all the animals! I'm here anytime for your next adventure! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
He Makes a Dream Itinerary!
Reviewed By JMM - Philadelphia, PA | Traveled to Greece | Europe
We used Mike for our trip to celebrate my husband’s 50th birthday in Greece. Mike was amazing to work with for all the details, big and small, to make the trip so memorable.
He’s thoughtful about all the details: from what airport gives you the best deal to the best way to break up our time and what excursions will make the biggest impact.
He was a great communicator as well. We got timely responses, thoughtful follow-up to every question, and even kept in touch while we were on vacation with check-ins and surprises waiting at the hotel!
Finally, Mike is an invaluable resource for LGBTQ couples traveling abroad. He worked to vet the hotels we stayed at for our safety. Most importantly, he arranged LGBTQ tours that were amazing, personal, and helped us tour new cities with confidence and safety.
I can’t imagine planning a big vacation without Mike, anymore. We’re so happy we found him!
Mike Plumton responded
"Thank you so much for this incredibly kind review! It was an absolute honor to help you and your husband celebrate his milestone birthday in Greece. Crafting those special details is exactly what I love most about this work.
More importantly, it is always a top priority for me to ensure my guests feel safe, welcomed, and celebrated wherever they go. Hearing that this experience allowed you both to explore with complete confidence and safety truly means the world to me. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney God? Maybe!
Reviewed By Morgan - Philadelphia, PA | Traveled to Disneyland | California | USA
If only 20 stars were an option!! As a personal assistant, it's my job to make sure everyone who works with my clients delivers nothing short of superior work, and this exceeded every expectation. I can't say enough good things about Mike for planning an unforgettable VIP Disney trip for my clients. Every detail of the itinerary was thoughtfully personalized, from the pace of each day to the specific attractions, dining reservations, and experiences he knew they'd love. It was clear he took the time to really understand what would make the trip special for this particular group, rather than handing over a cookie-cutter plan. My clients came back raving about how seamless and magical everything felt, and I know that's thanks to the care Mike put into every detail behind the scenes, down to taking the time to have 2 zoom meetings to go over the exact flow of their day throughout the parks by showing virtual maps. If you want a Disney trip planned by someone who treats your experience as uniquely yours, I couldn't recommend Mike more highly.
Mike Plumton responded
"Oh my gosh- thank you for this kind and delightful review. I'm so very grateful to have been able to work with you and your clients to bring that Disney magic to life in such a personalized way! VIPs need to be treated like VIPs :)
I value the time we shared working together, and again, so glad everyone had such a special experience! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Beyond Our Expectations: From Beginning to End!
Reviewed By J and L - Welland, Ontario | Traveled to Galapagos Islands | Ecuador | South America
As the title suggests, we are so pleased with the service from Mike Plumton. As we were trying to plan our own bucket list trip to the Galapagos, we felt a bit overwhelmed. A close trusted friend suggested Mike. We were in good hands. He gave us options, shared his experiences and helped us pick the best choice for our main goal: Maximise our time to see the most wildlife possible. From first contact, payments, packing tips, prepping suggestions, pre-trip communications and even an after trip follow-up, Mike was always available. He often anticipated our questions and he made us feel comfortable. Although he was very professional, we also felt a kind sincere warmth. He encouraged us to say YES to as much as possible and we actually quoted him a few times on our trip. We can't name all the birds and wildlife we saw up close...too many! Thank you so much Mike. Best trip ever! We hope to work with Mike again!
Mike Plumton responded
"Your words and reflection mean so much and I love that you had this incredible experience! The Galapagos is one of the best places in the world. Grateful I could be a part of this adventure with you both. This is very much the experience I am hoping guests have. I'm here for you anytime! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Most Amazing Arctic Adventure
Reviewed By Jinxy89 - Flemington, NJ | Traveled to Svalbard | Norway | Europe
Our experience with Mike Plumton was superb. From the beginning to the end of our travels, Mike was so easy to work with. He was
knowledgeable and responsive. He worked constantly behind the scenes to make our arctic adventure seem effortless. He communicated upcoming events on a regular basis as needed and organized activities and events, from a private cocktail hour, to anniversary and birthday parties, that made each one of us feel celebrated and special. Mike's attention to detail made our arctic adventure truly magical. I highly recommend Mike and his amazing company, Happy Factory! I am definitely going to utilize their services when planning my future travels! Thanks Mike!
Mike Plumton responded
"I love that the two of you were part of this journey! Thank you for your kind works and reflection, and for leaning in to everything that was offered.
Until the next adventure! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Arctic Adventure
Reviewed By Jeanie & Glenn - Henrico, VA | Traveled to Svalbard | Norway | Europe
Mike arranged travel including booking the ship, optional pre and post trip activities and did special things for two of the party's members who had birthdays.
Mike Plumton responded
"It was a joy having the two of you onboard and sharing this adventure! Thank you for your words- It was a privilege to bring this to life for you and to make things that much more magic. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Rest and Relax!
Reviewed By GH - Philadelphia | Traveled to Aruba ~ Caribbean
Both our time away AND working with Mike offered us an experience of ease! No hassle of having to find the flight or hotel ourselves and had the joy of being cared for from the jump - which felt like a vacation before the vacation to not have to worry about managing all the details. Mike ensured it was all taken care of for us! He even checked in with us the day of our travel! Highly recommend.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Trip with All the Details Covered!
Reviewed By KG - Ambler PA | Traveled to Iceland ~ Europe
I love working with Mike when planning vacations. Whether it's taking care of all the details on something I know I want to do or helping me brainstorm options for my next vacation - Mike is there with just the right support.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Mike is the only travel expert you'll ever nee
Reviewed By TJW - Toronto, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
My family and I recently worked with Mike to plan a big bucket list trip to the Caribbean for the entire family. 19 of us in total – not an easy feat! Mike made the process fun and completely stress-free from start to finish.
The best thing about working with Mike is that he really takes the time to get to know and understand your needs and wishes. He takes the fun parts of planning (picking where to go and what kinds of adventures you’ll have while there) and makes them even more fun and exciting with thoughtful and creative suggestions. He also makes the challenging parts (how to please everyone, how much will things cost; what paperwork is involved) and alleviates the pressure, making them easy to understand and not as daunting. He understands his business, clearly loves what he does, and his passion is contagious. If you’re looking for someone to help plan your next great adventure – look no further than Mike. You won’t regret it for a second!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
This trip was my man first trip ever.. Amazing 
Reviewed By Dani - Upper Darby,Pa | Traveled to Bermuda ~ Caribbean
Where do I start.. I wanted to plan a birthday trip for my man to Bermuda! I found mike information on Facebook 😇From the very beginning mike has helped me with any questions & concerns I had from renting my scooter, jet ski,etc ! When I tell you how much I brag about mike. All The time I Love having to say call my travel agent & not my lawyer them word don’t end well . My mother booked a cruise for her immediate family to Bahamas 🇧🇸 total of 10 people & we will soon book our Reunion! Mike will be my travel agent until infinity !! I Couldn’t do this with out him.. So Call My Travel Agent Mike & Not My Lawyer so breath taking!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Super Disney cruise by Mike's Happy Factory!
Reviewed By Kent - Toronto, ON | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Mike was amazing and we'd never book a cruise vacation without him! Super knowledgeable and able to answer just about any questions we had. For the few trickier questions he was quick to find us an answer! Was sure to spend time to understand the vacation we wanted and helped us achieve that! We had a big party of people with lots of different demands and he was patient and helpful from start to finish. Thanks Mike!
Mike Plumton responded
"I'm so glad that this experience was a 'Wish' come true! Thank you for your words Kent, and I look forward to getting you and the family back on the high seas soon!
Bring on the tricky curious questions anytime! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Making Memories
Reviewed By Mr Numpty - Toronto, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Working with Mike was a wonderful experience. We had a complete package family Trip, all 19 of us. The arrangements were fully detailed and easy to comprehend. Very professional and questions were answered comprehensively and promptly.
We were so happy with Mike that we are getting him to arrange our next vacation.
Mike Plumton responded
"So glad that we were finally able to get the entire family on this amazing experience, and love hearing how happy you were from start to end! Honored to help bring it to life, and I'm so looking forward to your next adventure (it's coming up so soon!)."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Very engaged and attentive agent
Reviewed By Nickie - Welland, ON | Traveled to Southeast Asia ~ East and Southeast Asia
Mike is absolutely a great agent. He is very detailed oriented and customer service focused. He takes the time to understand our vision relating to our trip and then provides options and choices that he feels will best meet our needs. He has traveled extensively and leverages his experience and knowledge to ensure we select the best options. Once booked he is really on top of what is needed and maintains regular communications with us right up until we return. We have had to rebook a cruise to SEA twice due to covid and not only did Mike remain patient, he was just as positive and engaged the third booking as he was for the first. We will continue to use Mike for all our travel needs and highly recommend him.
Mike Plumton responded
"So so so happy that after a few delays you're finally able to experience this trip! I appreciate your words above, and being a part of helping bring this adventure to life.
And remember-- your details are on page 3 :) "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Once in a lifetime!!!
Reviewed By Bobannie - Ontario, Canada | Traveled to Galapagos Islands ~ Ecuador ~ South America
Mike has helped me with trips to New York, Disney, Philadelphia and most recently the Galápagos Islands Always listening to what is important to me and personalizing my experience. He offers new ideas, encouraging new experiences. His knowledge and his enthusiasm make you want to travel and explore the world.
Mike Plumton responded
"I'm so grateful that I've been able to help you see more of the world, and I can't wait for your next adventure! Thank you for your reflection!
The world is out there waiting for you :) "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional Service from Mike
Reviewed By Janelle - Ottawa, Canada | Traveled to Galapagos Islands ~ Ecuador ~ South America
Booking the Celebrity Flora cruise was a dream, and Mike, our travel agent, transformed it into a flawless reality. Mike's attention to detail was evident, ensuring everything was perfect – from bed sizes to Galapagos activities. His expertise made our trip unforgettable. Mike's proactive communication style reassured us, and his dedication to our happiness shone through his personalized assistance. Thanks to Mike, our Galapagos adventure exceeded all expectations. For a seamless, remarkable travel experience, Mike is unparalleled. Our deepest gratitude for curating our journey of a lifetime.
Mike Plumton responded
"I'm happy if you're happy! :) So grateful to have been able to have helped make this dream become a bright beautiful lived experience. The Galapagos truly is one of the most magical places on earth.
I appreciate your reflection-- much gratitude to you!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
You need Mike for a Disney trip!
Reviewed By Amy Armstrong - Toronto, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
We worked with Mike twice - unfortunately our first trip was cancelled due to COVID.
I was intimidated by how complex a Disney trip now seems. Mike was patient with me and was also available to answer questions and explain. He is clear and goes the extra mile to provide all of the information that you need. He frequently checked into deals that we heard about and had several online meetings with us to go over the parks, the rides, the transportation, the hotel and the food. We felt completely prepared and because of this we had an amazing trip. You really wont find anyone better than Mike.
Mike Plumton responded
"I'm so glad we finally got you and the family to Disney and that you were able to enjoy all of the magic without the worry! That's definitely my goal as Disney World is a bit of a complex character to sort out on your own. I'm here for you anytime.
Thank you for your words Amy! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best cruise ever taken
Reviewed By Fran - Welland, ON | Traveled to Galapagos Islands ~ Ecuador ~ South America
Mike is the most thorough travel agent I have ever dealt with. He leaves no stones unturned and is very detail oriented thus making our travel experience seemless. He goes out of his way to make your travel experience a unique and special one. I cannot imagine using another travel agent. He is very accessible and a true pleasure to deal with.
Mike Plumton responded
"Thank you for your words, and for trusting me to help bring these ideas and dreams to life for you!
You're seeing some of the best places in the world (Galapagos this time!) and it's such an honour to be a part of the process. Cheers (but no lime in that cosmo ;) ) !"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Mike is the best!
Reviewed By Norm - Montgomery, Texas | Traveled to Europe
Mike was extremely responsive and thorough in all of our dealings with him. He worked with the cruise companies to provide us superior value for our investment, negotiating better terms than we expected, carefully ensuring that we had rooms next to our travel companions, verifying that we did not miss any of the deadlines that had to be met and double-checking all the details of our trip.
Mike Plumton responded
"It's all in the details!
Thank you Norm for your words, and trusting me to help get you out an experiencing the world! It's my pleasure to ensure you get the vacation you want. Excited for your next adventure! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
