Universal Orlando Resort
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Carrie Ward
Apex, NC Travel Agent
Carrie Ward
Apex, NC Travel Agent· 6 Years of Experience
Small World Big Fun, an independent agent with Small World Big Fun, LLC, a Travel Leaders Network Affiliate Agency
5.0
(61)
98% Recommended
Carrie couldn’t have been more helpful unless she had gone with us. She was reassuring and extremely knowledgeable. Read More >
About
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Destinations:
Universal Orlando, FloridaInterests:
Universal Parks & Resort Vacations, Family VacationsSuppliers:
Universal Parks & Resorts VacationsAbout Me
Universal Orlando Resort Specialist
Are you ready to embark on an unforgettable adventure in the world of movie magic and thrilling experiences? Universal Studios Orlando is the place to go. With 2 theme parks, water park, City Walk shopping and dining district, and 8 resorts there is something for everyone!
Highlights of Universal:
- Thrill Rides: Get your adrenaline pumping on heart-pounding roller coasters like the Hollywood Rip Ride Rockit and The Incredible Hulk Coaster.
- The Wizarding World of Harry Potter: Step into the enchanting world of Hogwarts, sip on butterbeer, and explore Diagon Alley and Hogsmeade. Don't forget to ride the iconic attractions like Harry Potter and the Forbidden Journey and Hagrid's Magical Creatures Motorbike Adventure.
- Jurassic World: Roar with excitement as you venture into the prehistoric world of dinosaurs. Experience the thrilling Jurassic Park River Adventure and VelociCoaster.
- Kid-Friendly Fun: Little ones will have a blast in Seuss Landing, inspired by the whimsical Dr. Seuss stories, and Despicable Me Minion Mayhem in Minion Park.
Services I Offer: I'm here to tailor your Universal Studios Orlando experience to perfection:
- Accommodation: Help you choose the perfect resort or hotel for your needs and budget.
- Ticket Packages: Find the best deals on tickets and express passes.
- Dining Recommendations: Make suggestions and reservations to dining experiences within the parks, hotels, and City Walk.
- Custom Itineraries: Crafted to your preferences and interests, ensuring you make the most of your visit.
Getting started is easy! Just reach out to me, and we can start planning your Universal Studios Orlando adventure. Whether it's a family vacation or adult getaway, I've got you covered. Leave the details to me, so you can focus on creating magical memories!
Reviews
Certificates & Awards
My Places
Areas of expertise
Destinations:
Universal Orlando, FloridaInterests:
Universal Parks & Resort Vacations, Family VacationsSuppliers:
Universal Parks & Resorts VacationsREVIEWS
Rating: 5.0
61 reviews
98% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 61 reviews
Wouldn’t work with anyone else
Reviewed By Don’t know - Fairview TN | Traveled to Orlando | Florida | USA
Carrie couldn’t have been more helpful unless she had gone with us. She was reassuring and extremely knowledgeable.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
This was the absolute best experience at Disney!
Reviewed By Anna - Cary, NC | Traveled to Orlando ~ Florida ~ USA
Carrie is so professional and lovely! She is just a gem. I feel like we really lucked out to find her to coordinate our large family trip. This was the absolute best experience and Disney trip!
Carrie Ward responded
"Dear Anna,
Thank you so much for your kind words! It was a pleasure working with your family and helping plan you Disney trip! I hope to work with you again in the future!
Thanks!
Carrie"
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Best Disney trip ever!!!!
Reviewed By CBO - Apex, NC | Traveled to Orlando ~ Florida ~ USA
Carrie did an awesome job helping us plan our Disney trip. She was so easy to work with and saved us a lot of time and money while providing a much better vacation than we could have ever planned on our own. I would highly recommend using her for your vacation. We will be using her for our future Disney trips!!
Carrie Ward responded
"Chuck, I'm so glad your family had a great time at Walt Disney World! It was my pleasure to help you plan your vacation. I look forward to working with your family again. Thanks! Carrie "
7 of 13 people found this review helpful. Was this review helpful to you?YES|NO
Best First Trip to Disney!
Reviewed By Mj0997 - FL | Traveled to Florida | USA
If it wasn't for Carrie Ward, this trip to Disney World wouldn't have even been possible!!! So thankful we were put in contact with her! She did an amazing job handling the planning and details. She was there whenever we needed her or had questions! And was very friendly! She is an excellent addition to y'all's team!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Carrie Is The BEST!
Reviewed By Jenna - Massillon, OH | Traveled to Orlando | Florida | USA
Carrie helped plan an amazing trip. She made it so easy! She was very accessible, and her expertise was amazing!
Carrie Ward responded
"Thank you so much for your kind words! It was truly a pleasure helping you plan your trip. I'm so glad you had an amazing vacation and that I was able to make the planning process easy and stress-free. Thank you for trusting me with your family's travels, and I hope I have the opportunity to help you plan another adventure in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wow! How can this trip be beat?
Reviewed By Mady12 - GA | Traveled to Orlando | Florida | USA
We truly had the most amazing time! We took our 4 year old as a pre pre-k celebration and our 9 month old. Those ages can make traveling difficult, but with Carrie’s help it was just perfect. I can not wait to go back!
Carrie Ward responded
"Thank you so much for your kind words! Traveling with a 4-year old and a 9-month old is definitely an adventure, so I am so happy to hear everything went so smoothly and that your family had such an amazing time. It was truly my pleasure to help plan this special pre pre-k celebration trip for your family. I can’t wait to help you plan the next one already! :)"
✓ I would recommend this agent to my family and friends.
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Disney trip with extended family
Reviewed By 1stDisneyTrip - Denver, CO | Traveled to Walt Disney World | Florida | USA
Carrie did an awesome job helping us understand our options, and how to best maximize our time in the park. I'd never been before (as an adult) & we went with a wide range of ages (3-71) which of course can complicate things. She answered every question we had in a timely and complete fashion. We literally did everything we hoped to - way more than the 3/2/1 most places advertise (though I think it's still a good place to set expectations). Thank you!
Carrie Ward responded
"Thank you so much for your kind words! It was such a joy helping your family plan your Disney vacation and I’m so glad you were able to experience everything you hoped for and more. I truly appreciate you trusting me with your vacation and hope I can help again in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
It was an amazing trip!
Reviewed By Disney Bound - Fuquay Varina, NC | Traveled to Walt Disney World | Florida | USA
When my wife and I decided Disney for our children, we didn't realize how much planning was involved. Once Carrie helped us with planning, it helped take any pressures and deadlines off of our shoulders. Carrie knows Disney. She was able to get our dining preferences and secure a spot at Cinderella's Royal Table for our daughters, which was one of our first ideas when we booked for Disney. She gave us recommendations and places to consider. Carrie also made herself available while we were on vacation and helped us with a dining reservation situation. She graciously met with us whenever we requested it and helped us clear up any confusion we may have had. If you are looking for help in planning your Disney vacation, I would recommend Carrie to be your guide.
Carrie Ward responded
"Thank you so much for your kind words. It truly means a lot to me. I am so glad I could help take some of the stress off your shoulders so you could focus on enjoying time together. It was such a pleasure working with your family and I am always happy to help before and during your trip. Thank you again for trusting me with your vacation and I would love to help you plan your next one!
"
✓ I would recommend this agent to my family and friends.
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Wonderful quick trip!
Reviewed By TLS - Searcy, AR | Traveled to Orlando | Florida | USA
My wife and I had a wonderful trip to Disney World. I had some work in the area and wanted to tie in a few days at WDW. Carrie made this trip super easy for us. She is extremely knowledgeable and very responsive with any questions. She was quick to make recommendations for resorts, dinner and days for certain parks. We have always booked our own trips, but no longer. We will definitely use Carrie for all future trips.
Carrie Ward responded
"Thank you so much for your kind words! I’m so glad you and your wife had such a wonderful time at Walt Disney World. It was a pleasure helping you plan your trip! I truly appreciate your trust, and I’m honored to be part of your future travel plans. I can’t wait to help you create even more magical trips ahead! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Carrie Made Everything So Special
Reviewed By Wilson Family - Cary North Carolina | Traveled to Florida | USA
Without a doubt we would have been lost without Carrie! We are so grateful for her expertise and knowledge on both our Disney cruise and our time at the parks. She truly went above and beyond to make sure we had the best time possible! We are so grateful for Carrie and will be sure we use her as our guide on any Disney trips in the future!
Carrie Ward responded
"Thank you so much for the kind words! It truly means the world to me. I loved helping you plan both your Disney Cruise and park time, and I’m so happy to hear you had such a great experience. It was a joy working with your family, and I can’t wait to help plan your next Disney adventure. Until then, thank you again for trusting me with your magical vacation!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous Family Vacation!
Reviewed By Dani - Palmer, Alaska | Traveled to Orlando | Florida | USA
Carrie was incredibly helpful as we planned our week in Florida! We were at Disney 2 days and Universal 2 days. She was so knowledgeable about both parks and helped us decide where to spend our time and took time to explain lightening passes and express passes and how to maximize our time. She answered all our questions and sent a packet with detailed information that helped us plan each day. We had the most wonderful time! I would highly recommend her services to anyone who is looking to plan a trip to Disney or Universal!
Carrie Ward responded
"Thank you so much for your kind words! It was truly a pleasure helping you plan your Florida adventure. I’m so glad the park strategies, Lightning Lane and Express Pass tips, and daily planning packet helped make your Disney and Universal days smooth and fun. Hearing that you had such a wonderful time is the best reward. Thank you again for the recommendation-I’d love to help you plan another magical trip in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Always magical!!!
Reviewed By Leslie O. - NC | Traveled to Walt Disney World | Florida | USA
Carrie is always incredible!! She is so helpful from the start of planning and checks on us during our trip to make sure we are having the best time. She always has new suggestions for us to try no matter how many times we have been to Disney and they are always fabulous. We had the best time at the parks, at the resort, and every meal because of Carrie’s help and care!!
Carrie Ward responded
"Thank you so much for the kind words! I truly appreciate it. It means a lot to know the planning, suggestions, and check-ins helped make your trip so enjoyable. I loved working with you and can’t wait to help plan your next Disney adventure."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Made everything easy and enjoyable.
Reviewed By FirstTimeatDisney - Raleigh, NC | Traveled to Orlando | Florida | USA
Going to Disney was overwhelming as we aren't frequent visitors there. Having Carrie helped so much. We had the best time without the stress.
Carrie Ward responded
"I’m so glad I was able to help make your Disney trip easier and more enjoyable. Disney can definitely feel overwhelming, especially for infrequent visitors, so it’s wonderful to hear that you were able to relax and truly enjoy your time. I’d love to help you plan another magical vacation in the future!"
✓ I would recommend this agent to my family and friends.
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Carrie was our Fairy Godmother for all things Disney!
Reviewed By Auger. - Sagaponack, New York. | Traveled to Orlando | Florida | USA
Carrie Ward, is paid by Disney not the folks she helps. And Carrie Ward helped us book everything we needed and always responded immediately, if we had any questions or requests, no matter how small. Carrie even went above and beyond: even though she was hundreds of miles away, and it’s a very complex process, Carrie found a way to connect 7 different Disney accounts together for each of our traveling companions thus enabling a smooth and easy trip in all of the Disney Parks, across all of the Disney rides and across all of the Disney Restaurants. Amazing!!
Carrie Ward responded
"Thank you so much for your incredibly kind words! It was truly a pleasure helping you and your group plan such a special trip to Walt Disney World. I’m so glad everything came together smoothly and I’m thrilled to hear the account linking helped make the experience even more seamless for everyone! I would love to help you again in the future whenever you're ready for your next adventure."
✓ I would recommend this agent to my family and friends.
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DISNEY 2025 3 GENERATIONS!
Reviewed By Somers333 - Colorado Springs, CO | Traveled to Orlando | Florida | USA
Carrie was OUTSTANDING TO WORK WITH! She kept me calm, helped explain the ins and outs and answer all of my questions. Without her, our trip wouldn't have been so magical! From the time we arrived in Orlando to the airport to the day we departed, everything was set up for us and went so smoothly. THANK YOU CARRIE! I've already passed along her info to family and friends!
Carrie Ward responded
"Thank you so much for your kind words! I’m so happy to hear your trip was smooth and magical from start to finish. It was such a joy helping you plan, and I’m truly grateful you’ve shared my info with your family and friends. I can’t wait to help you with your next adventure! Carrie"
✓ I would recommend this agent to my family and friends.
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Most magical trip ever!!
Reviewed By josiefaibian - Nevada, MO | Traveled to Walt Disney World | Florida | USA
We just recently got back from Disney World, and taking 2 children ages 6 and 5 months old I was a little worried how this would go being our first trip. Carrie helped us develop a plan that couldn't have went anymore smooth for our family. Carrie truly made this trip the best experience for all us. Carrie was always there before and during the trip to ask questions or to just check in and see how things were going. Carrie set us up with a car services to shuttle us back and forth to the airport where they even brought carseats for us. I can never thank Carrie enough for her time she put into this trip for us, I would HIGHLY recommend Carrie!!
Carrie Ward responded
"Thank you so much for your kind words! I’m so glad I could help make your family’s first Disney trip smooth and enjoyable. It was a joy helping you plan such a special trip. I look forward to helping you with your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best family vacation we have ever taken!
Reviewed By Jess A. - Apex, NC | Traveled to Walt Disney World | Florida | USA
My kids are 11 and 9. We had last gone to Disney in January 2020, and it just so happened to be the most crowded we have ever seen it and we were miserable and flushed our money down the toilet. Fast forward to August 2025. Carrie helped us plan a FLAWLESS Disney trip! From the perfect resort for us (Port Orleans French Quarter), to helping us pick ideal dates for lower crowds, ideal days per week for each park, and very specific and accurate time saving advice on lightning lanes and single ride passes- she helped us with it all! She was available basically on call while on our trip for support. She was bright and cheery and full of thoughtful advice. She even helped us modify dining reservations deep into our trip. We are so thankful for her coordination, knowledge, and support. We highly recommend Carrie!
Carrie Ward responded
"I am thrilled to hear that your family had a wonderful time on your trip to Walt Disney World! It was a pleasure working with you and helping to plan your vacation. I truly appreciate your kind words and the time you took to write this. I genuinely love helping families plan their magical vacations, and I would love to work with you again when you're ready to go back :)"
✓ I would recommend this agent to my family and friends.
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Wonderful First Disney Experience
Reviewed By Bren - CA | Traveled to Bahamas | Caribbean
Carrie provided such great insight to help with our first Disney cruise aboard the Treasure. From reminding us to check in to responding quickly about emails to temperatures on the boat. It was a great touch for her to give our kids magnets to decorate the door.
Carrie Ward responded
"Thanks so much for your kind words! I’m so glad I could help make your first Disney cruise on the Treasure easy and fun. I'm happy your kids enjoyed the magnets too. I’d love to help your family with another trip in the future!"
✓ I would recommend this agent to my family and friends.
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Carrie was great!
Reviewed By Johnny - CA | Traveled to Virgin Islands | Caribbean
We had a great trip and were more than prepared and informed thanks to Carrie. This was our first Disney cruise and our first cruise in twenty years and Carrie got us all set and ready, it made the trip much more relaxing and fun knowing what to expect and what to bring.
Carrie Ward responded
"Thank you so much for the kind words! I'm so glad you had a great trip and that all the preparation helped make your cruise relaxing and fun. It was such a pleasure helping you get ready for your first Disney Cruise. I would love to work with you again on another magical vacation!"
✓ I would recommend this agent to my family and friends.
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Smooth sailing!
Reviewed By SGLPGT - Charlotte, NC | Traveled to Orlando | Florida | USA
Our family had a great time on our trip to Disney. I had never been, and Carrie made sure we had everything set up every step of the way. I appreciated her honest opinion about the best attractions, and she was so good about sending reminders about when I needed to do things (like sign up for lightening lane). She is very quick to respond, so be ready to get your trip booked when you give her a call :) (but totally no pressure)
Carrie Ward responded
"Thank you so much for the kind words! It was such a joy to help plan your first Disney trip- I’m so glad your family had a great time! I loved helping you make the most of your experience and am always here if you ever want to plan another adventure. Thank you again for trusting me with your vacation!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Family Disney Trip
Reviewed By scaruso - Boston, MA | Traveled to Orlando | Florida | USA
This was our second time working with Carrie for our family’s Disney trip, and once again, she was wonderful to work with. She is incredibly knowledgeable, responsive, and takes the time to explain all the updates, options/packages available. We highly recommend Carrie and will definitely be using her again for future trips!
Carrie Ward responded
"Thank you so much for your kind words and continued trust! It was truly a pleasure helping you plan another magical Disney trip for your family. I’m so glad to hear you felt supported and informed throughout the process -that’s always my goal! I look forward to working with you again on your next adventure"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Carrie is wonderful!
Reviewed By Mojo - Steamboat Springs, CO | Traveled to Castaway | Fiji | South Pacific
Carrie was absolutely amazing to work with for our Disney Cruise! From start to finish, she made the entire planning process so easy and enjoyable. She was incredibly helpful, always quick to respond, and made us feel completely supported every step of the way.
Her friendly, upbeat personality made communicating with her a joy, and her deep knowledge of Disney cruises gave us so much confidence in our choices. She anticipated our needs before we even asked and offered thoughtful suggestions that truly enhanced our trip.
Thanks to Carrie, we were able to fully relax and enjoy the experience knowing everything was taken care of. She is professional, kind, and truly exceptional at what she does. We can’t recommend her enough—if you're planning a vacation, you want Carrie in your corner!
Carrie Ward responded
"Thank you so much for your kind words and for taking the time to share this feedback! It was an absolute pleasure working with you and helping plan your first Disney Cruise. I'm so glad you had a great time and hope to help you plan another magical vacation in the future. Thanks, Carrie"
✓ I would recommend this agent to my family and friends.
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So much fun at Disney
Reviewed By ARogers123 - Apex, NC | Traveled to Orlando | Florida | USA
I was overwhelmed at the thought of planning our family's very first trip to Disney World, so I reached out to Carrie. In the first 5 minutes of our phone call, she put my mind at ease! Carrie took the time to break down the parks, explain the process, helped me book reservations, walked me through our plan for each day, etc. She had regular email reminders and even reached out on the first day of our trip to make sure all was well. Carrie truly is a gem to work with - she is patient, helpful, and really knows her stuff! Our family had such an amazing trip and memories were made to last a lifetime. I will be using Carrie if we are ever able to return to Disney and would recommend her to anyone else in a heartbeat!
Carrie Ward responded
"Thank you for your kind words! I am thrilled to hear your family had a great time at Walt Disney World! It was a pleasure to work with your family and I look forward to helping you plan your next magical vacation!
Carrie"
✓ I would recommend this agent to my family and friends.
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Amazing Experience
Reviewed By FCeron1226 - Raleigh, NC | Traveled to Bahamas | Caribbean
We recently went on our very first family Disney Cruise, and we’re already counting down the days until the next one! I’m so incredibly grateful we found Carrie—her support and expertise were truly priceless.
As first-time cruisers with little kids, I was initially overwhelmed by all the details involved in planning. But Carrie made the entire process feel effortless. She patiently answered every one of my (many!) questions and shared helpful tips and insider advice that made our trip even more magical.
She kept us on track with timely email reminders, checked in the day of our cruise, and even followed up while we were onboard to make sure everything was going smoothly. That level of care and dedication made all the difference.
From now on, Carrie will be my go-to for all things Disney. She’s an absolute game-changer!
Carrie Ward responded
"Thank you for your kind words! I am so happy your family had an amazing time! It was my pleasure to work with you to help plan your first Disney cruise! I look forward to working with you again in the future :)
Carrie "
✓ I would recommend this agent to my family and friends.
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Such a great help!
Reviewed By CMichael123 - Raleigh | Traveled to Caribbean
Carrie was wonderful to work with for planning a Disney Cruise. She was super knowledgeable and had tons of information.
Carrie Ward responded
"I am so happy to hear your family had a wonderful time on your trip! I enjoyed working with you and hope to again in the future!
Carrie "
✓ I would recommend this agent to my family and friends.
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Kids had a BLAST!
Reviewed By Jamila - Raleigh NC | Traveled to Nassau | Bahamas | Caribbean
Carrie literally takes care of everything for you and gives you email updates when anything is time sensitive-which is a great reminder, so we don't miss signing up/checking in for anything! She is very knowledgeable when it comes to Disney, I would recommend her when planning a trip anything Disney related in heartbeat!
Carrie Ward responded
"Thank you for your kind words! It was a pleasure to work with your family to help plan your first Disney Cruise. I am thrilled to hear you had a good time. I hope to work with you again to plan another Disney adventure!!
Carrie"
✓ I would recommend this agent to my family and friends.
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Another Magical Disney Adventure!
Reviewed By Leslie O - New Hill, NC | Traveled to Walt Disney World | Florida | USA
Carrie is a joy to work with and is my go-to for all things Disney!! She is so knowledgable and always so responsive to all my questions. I can tell she truly enjoys helping me to make sure my family has the BEST Disney adventure every time we go. I love working with Carrie because she is always excited to help plan these trips and she always suggests something new or different to plan that I had not thought of it make each trip extra special and magical.
Carrie Ward responded
"Thank you for your kind words! I absolutely love working with your family. It is a joy to help you plan your Disney adventures! I am looking for to many more in the future :)"
✓ I would recommend this agent to my family and friends.
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The Most Magical Vacation
Reviewed By Gracie - Raleigh, NC | Traveled to Walt Disney World | Florida | USA
Carrie helped plan the most wonderful trip for me and my friend’s family! She answered any questions we had and helped us make the best use of our time in WDW. A lot has changed since the last time I went to Disney World and she did an amazing job updating us on all the changes. We couldn’t have had as much fun as we did without the help of Carrie. I cannot say enough good things about her and I will definitely be booking through her again for my next magical vacation.
Carrie Ward responded
"Thank you so much for your kind words! I enjoyed working with you and helping plan your Walt Disney World vacation. I would love to work with you again in the future!
"
✓ I would recommend this agent to my family and friends.
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I trust her with my credit card
Reviewed By CR - Roanoke, VA | Traveled to Castaway Cay ~ Bahamas ~ Caribbean
Carrie is super knowledgeable and responsive. I never felt awkward asking her questions. We had to book our cruise by phone (I hate talking on the phone!) and she did all of that for us on opening day while we were going about our normal routine. I really appreciated the periodic emails and info packets with important reminders, tips, and tricks. And cute gifts to make our cruise even more special.
Carrie Ward responded
"Thank you for your kind words. It is my pleasure to help your family plan their Disney Cruise! I am happy to hear that I helped make planning your trip easier on you. I hope to help you again in the future :)"
✓ I would recommend this agent to my family and friends.
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Amazing Disney Cruise
Reviewed By Disney Cruiser from CT - Monroe, CT | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Carrie is absolutely fantastic! She takes care of things even before I even think of them. She went out of her way to be extra responsive and took care of additional arrangements for us. And she does with all with a smile!
Carrie Ward responded
"Thank you so much for your kind words! I am so happy that I was able to help your family plan their first Disney Cruise! It was a pleasure working with your family and hope to help you again in the future :)"
✓ I would recommend this agent to my family and friends.
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First Family Disney Trip
Reviewed By Amanda - Apex, NC | Traveled to Walt Disney World ~ Florida ~ USA
Carrie did a fabulous job helping us plan our first family trip to Disney World and we could not have done it without her. The knowledge and suggestions Carrie shared were invaluable. She was always there to answer our questions and help alleviate any stress. We would absolutely reach out to Carrie again for future trips.
Carrie Ward responded
"I am thrilled to hear your family had a great first trip to Walt Disney World! I enjoyed working with your family and would love to help you again in the future! Thanks so much for the kinds words and review :)
Carrie "
✓ I would recommend this agent to my family and friends.
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Best was to do Disney
Reviewed By Mo_Florida - St Augustine, Florida | Traveled to Walt Disney World ~ Florida ~ USA
Carrie Ward was great to work with. She is very knowledgeable of all things Disney. It was the easiest trip we have taken. Carrie is quick to respond with answers to all of our questions. I recommend her services to anyone planning a Disney Vacation.
Carrie Ward responded
"Thank you for your kind words! It was a pleasure to work with you and I hope to help you again in the future. I am so glad your trip went smoothly and you had a good time!"
✓ I would recommend this agent to my family and friends.
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A very memorable vacation
Reviewed By Sriram K - Plano, TX | Traveled to Disneyland ~ California ~ USA
Carrie is an amazing Disney Planner. She planned our trip to perfection. She was flexible and made herself available at different times in the day, both before and during our trip. Her guidance was amazing, going down to the smallest details that made the trip unforgettable. I would easily recommend her to family, friends and even strangers !
PS: We went to Disney World in Orlando, FL. But that is not showing up in the list - so choosing Disneyland while it was actually Disney World
PS: We went to Disney World in Orlando, FL. But that is not showing up in the list - so choosing Disneyland while it was actually Disney World
Carrie Ward responded
"Thank you so much for your kind words and review! It was a pleasure to help you and your family plan your vacation to Walt Disney World. I am so glad you had a wonderful vacation!
Carrie "
✓ I would recommend this agent to my family and friends.
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A Magical Destination
Reviewed By Tara - Wilmington, NC | Traveled to Bahamas ~ Caribbean
Unbelievable customer service!! She amazed me around every corner with her thoroughness and great advice. Trip would not have been nearly as good without Carrie as my travel advisor.
Carrie Ward responded
"Tara, I am so happy that I could help you plan your trip and so glad you had a great time! I look forward to working with you again in the future to plan more magical vacations! Carrie "
✓ I would recommend this agent to my family and friends.
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WE HAD SUCH A BLAST
Reviewed By Trish - Herndon, VA | Traveled to Walt Disney World ~ Florida ~ USA
Carrie is amazing! She's super easy to work with and really knows everything about planning a Disney trip. She had lot's of tips and suggestions to make the trip run smoothly and she works hard to make sure you understand the confusing aspects of Disney.(genie+, virtual queue, etc) I keep telling my friends that without Carrie there is NO WAY I would have been able to plan such an awesome trip.
Carrie Ward responded
"I am so glad you had such a good time on your trip! I really enjoyed wokring with you to help plan your first trip to Walt Disney World. I would love to help you when you are ready to head back!! "
✓ I would recommend this agent to my family and friends.
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Best Disney Trip Ever
Reviewed By sydchopp - Raleigh, NC | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was a wonderful Disney vacation planner. She is so inviting and helpful with all of the confusing world that is Disney! She was so attentive to all our needs and ensured we had an amazing trip. I can not recommend her enough!!
Carrie Ward responded
"Sydney,
Thank you for your kind words! It was such a pleasure working with your family. I am thrilled to hear you had an amazing time and I hope to work with you again in the future.
Carrie "
✓ I would recommend this agent to my family and friends.
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Could not ask for more
Reviewed By DeMee - Hensley, AR | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was wonderful! She helped every step of the way and truly made our trip magical
Carrie Ward responded
"I an so glad you had a magical trip! It was a pleasure to help you and your family. I hope to help you again in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best cruise + Disney Parks vacation
Reviewed By Lindsay - Roanoke, VA | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was great to work with. She has a lot of knowledge of Disney Cruise Line and the Disney Parks. She made sure we were equipped so we were able to make the best use of our time on our trip. She even helped me figure out Genie Plus for our park days. She took a lot of the stress out of vacation planning. I will definitely call her again when we plan our next trip!
Carrie Ward responded
"Lindsay, I am so glad you enjoyed your cruise and time in Walt Disney World. It was so fun helping your family plan this special vacation! I hope to work with you again in the future! Carrie "
✓ I would recommend this agent to my family and friends.
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Helped Me Have a Hassle Free Disney Trip!
Reviewed By Justin - Cary, NC | Traveled to Walt Disney World ~ Florida ~ USA
I was nervous about going to Walt Disney World Resort post-COVID with their new and enhanced rules and regulations. I was also new to the Genie Service and had lots of questions. Carrie did a good job of providing guidance and helpful documents I could reference during my trip. She eased my anxiety, which allowed me to have a great time. She was responsive to questions I had, and I would definitely recommend her. She knows Disney and Central Florida inside and out!
Carrie Ward responded
"Justin, it was my pleasure to help you plan your trip to Walt Disney World! I am glad to hear you had a wonderful time! I would love to help you again in the future!
Carrie "
✓ I would recommend this agent to my family and friends.
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Such a wonderful and FUN Disney experience!
Reviewed By ABCary - Cary, NC | Traveled to Orlando ~ Florida ~ USA
Carrie is just the consummate professional. She is conscientious, kind, and so helpful. I do not know how we ever traveled without her assistance before. She has completely taken away any anxiety about traveling to Disney whatsoever. We just go and have FUN! We were at all the parks:Magic Kingdom, Epcot, Animal Kingdom and Hollywood Studios. We loved the sky liner !I just cannot recommend Carrie enough every time I hear someone is going to Disney, even if I don’t know them, I will stop them and recommend her to them. I literally just did this today!Thank you so much Carrie!!!
Carrie Ward responded
"Thank you for your kind words! I loved working with your family and so glad you had a good time! Thank for you for passing my name along, I appreciate it so much :)"
✓ I would recommend this agent to my family and friends.
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An Experience To Be Cherished
Reviewed By Nina R - New York City, New York | Traveled to Walt Disney World ~ Florida ~ USA
We had an amazing time at Walt Disney World and that would never have happened without Carrie's guidance, help, advice and top-notch planning. She was there for every step of the way doing her absolute best to make things as easy and smooth for us as possible. Her attention to detail is so impressive and helpful as well as her sheer attentiveness. She was only a text away if we had any questions, and so quick to respond! Her expert advice was great to follow as novices to the park and helped us plan our days efficiently to the point where we really felt like we got to experience pretty much everything.
If/when we plan another trip to Disney, we'd be sure to contact Carrie again.
I hadn't been to Disney World since I was 3 years old with no memory of it so I had been dreaming about going back for 20 years. This trip was so important to me as we don't know when we'll get the chance to go again. Carrie helped to make it everything we hoped it would be. And we'
If/when we plan another trip to Disney, we'd be sure to contact Carrie again.
I hadn't been to Disney World since I was 3 years old with no memory of it so I had been dreaming about going back for 20 years. This trip was so important to me as we don't know when we'll get the chance to go again. Carrie helped to make it everything we hoped it would be. And we'
Carrie Ward responded
"Thank you for your kind words! I enjoyed working with you to help plan your vacation to Walt Disney World. I am so glad that you had a good time and your vacation was all you dreamed of. I would love to help you again in the future!
Carrie "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Incredible Trip
Reviewed By 1st Trip Happiness - Cary, NC | Traveled to Walt Disney World ~ Florida ~ USA
Carrie made the entire process easy and seamless. She offered options (lodging, meals, experiences) at every pricing level, didn't push or rush our decisions, and had incredible service. I was (and still am) a bit of a skeptic of large crowd theme parks. But I will say I am officially not boxed into the "one and done" group of Disney-goers. Disney far exceeded all of our expectations, and Carrie's service was on par with everything we experienced at Disney. Highly recommend!
Carrie Ward responded
"Thank you for your kind words! I am thrilled that you had a great time at Disney World and that I could help in a small way to make that possible. I hope to work with you again in the future :)
Carrie "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our girls had a great time!
Reviewed By Jam - Holly Springs NC | Traveled to Walt Disney World ~ Florida ~ USA
She was always available. Had the answer to every question we had. Made our experience at Disney wonderful!
Carrie Ward responded
"I am so glad your family had a great trip! I enjoyed working with you and hope to again in the future :)"
✓ I would recommend this agent to my family and friends.
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Such a fun family cruise!
Reviewed By Margo - Austin, Texas | Traveled to Castaway Cay ~ Bahamas ~ Caribbean
Carrie is truly the best! My family recently went on the Disney Wish and we couldn’t have planned this trip without her. We had a very big group of people with a wide range of ages and Carrie helped us find activity’s that everyone would enjoy. She made sure that our rooms and dinner tables were near each other so all of us could be close together. She was organized, easy to communicate with, and very thorough with explaining how everything would work. We felt very prepared and couldn’t have had a more magical cruise. My kids talk about our Disney Cruise all the time and we can’t wait to go on another one- with the help of Carrie of course:) I can’t thank her enough for how much she did for us! I would recommend everyone to have Carrie help plan their next Disney vacation.
Carrie Ward responded
"Margo, thank you for your kind words! It was a pleasure to work with you and help your family plan your cruise! I am thrilled to hear you had a great vacation! I would love to help you again when you are ready to plan another cruise! Carrie "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip Ever!!!
Reviewed By Meredith - Calimesa, CA | Traveled to Walt Disney World ~ Florida ~ USA
Carrie helped my family plan the most fantastic trip! When my family first decided we wanted to go to Disney I was very overwhelmed, but when I contacted Carrie that instantly changed because she helped us with everything. She was able to get us character dining reservations which was my young daughters favorite part of the trip. She was always there to help us when we had questions. Carrie made our vacation stress free because she prepared my family for everything. I cannot recommend her enough. We cannot wait to plan another Disney World trip with Carrie!
Carrie Ward responded
"Meredith, I am so glad your family had such a great time! I know you will cherish these memories for years to come. It was a pleasure working with you. Carrie"
✓ I would recommend this agent to my family and friends.
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The most magical Disney vacations
Reviewed By Gracie - Binghamton, NY | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was absolutely remarkable to work with. She helped us with everything, from dining, to navigating genie+ and picking a resort that would be suitable for me and my family. Carrie has helped us plan quite a few trips and our vacations always exceed my expectations because of her. She is very prompt with answering questions and easy to reach via texting or phone calls. My favorite thing about Carrie is how knowledgeable she is and how she is able to help with every detail. I cannot say enough good things about Carrie. If you want the most magical vacation, she is the one who should help you!
Carrie Ward responded
"Thank you for your kind words, Gracie! I am so glad you had a wonderful time. I always enjoy working with you and look forward to planning many more vacations in the future. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A trip to never forget
Reviewed By Ally - Chicago, Illinois | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was a delight to work with! She was always so helpful with everything and made sure this trip was one we will never forget! Definitely will be booking with her in the future!
Carrie Ward responded
"Ally,
I had so much fun helping your family plan this special trip. I am glad your family had a wonderful time at Walt Disney World. I can't wait to work with you again in the future!
Carrie"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Easiest Disney World Trip EVER!!!
Reviewed By Deb - Apex, NC | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was beyond helpful. She held our hand every step of the way in planning our trip. We have been to Disney World many times but this was by far the easiest trip ever planned. If any additional discounts, etc. became available she made sure we were fully taken care of. I can't wait to plan our next Disney vacation with Carrie. She was so kind and very knowledgeable. Thanks Carrie!
Carrie Ward responded
"Hi Debbie! It was so much fun to help you and your husband plan your Disney Trip! I am so glad you had fun. I really enjoyed working with you and can't wait to plan your next Disney adventure!
Carrie
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Easy, no stress Vacay with Carrie!
Reviewed By Cindyboohoolou - Apex, NC | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was very helpful and knowledgeable in ever aspect of planning and executing our vacation. She answered all our questions and made sure all our arrangements such as lodging, dining, and rides were so easy to access. It was the best vacation ever because of her hard work. The best part was that Carrie was so pleasant to work with. We will use her again and again.
Carrie Ward responded
"Thank you for your kind words! It was a pleasure working with you and helping plan your trip to Walt Disney World. I am so glad you had a good time. I look forward to working with you again in the future.
Carrie"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best vacation!
Reviewed By Alan - Apex, NC | Traveled to Bahamas ~ Caribbean
Carrie was great to work with! From start to finish she helped guide us through all the steps of planning our cruise. We had the best time and can't wait to plan another trip with her!
Carrie Ward responded
"I enjoyed working you and help plan your first Disney Cruise! I am so glad you had a good time! I look forward to working with you again in the future.
Carrie"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Disney Cruise Vacation
Reviewed By LeAnne - Apex, NC | Traveled to Bahamas ~ Caribbean
Carrie helped us plan a wonderful cruise vacation! Her attention to detail and prompt responses made the trip go so smoothly! She gave us lots of helpful tips too!
Carrie Ward responded
"Thank you for your kind words! It was so much fun working with your family! I am so glad that you enjoyed your cruise and had a wonderful vacation. I look forward to helping you plan more magcial adventures in the future :)
Carrie "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Carrie is awesome!
Reviewed By Alison - Steamboat Springs, CO | Traveled to Orlando ~ Florida ~ USA
Carrie is wonderful! So helpful with all aspects of our Disney World trip! She is knowledgeable and responsive. I would recommend her to anyone looking to book a trip!!
Carrie Ward responded
"Thank you Alison! I am so glad I could help you plan your Disney trip! I would love to work with you again in the future :)"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Everyone wants to go again!
Reviewed By Disney skeptics turned fans - Apex, NC | Traveled to Walt Disney World ~ Florida ~ USA
From the beginning, Carrie was responsive and receptive to my questions and concerns. We tend to be last minute planners, and she kindly walked us through things in time to get loding and dining reservations that were amazing. :D We had an excellent trip that surpassed all of our expectations. We look forward to going back!
Carrie Ward responded
"Thank you for allowing me to help plan your Disney vacation! I am so glad you had a great time. I look forward to helping you again in the future :)"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Incredible magical family Disney adventure!
Reviewed By Leslie - NC | Traveled to Walt Disney World ~ Florida ~ USA
Carrie made sure our Disney family adventure was exactly what we wanted! The entire trip was perfection from the start of planning and all the way through the trip Carrie was there for all of our questions, providing guidance and knowledge for every detail. She was super responsive and provided so much useful information via phone, email and text right down to when I had a question while on the trip. I could not have done this trip without her help. We have done a lot of Disney trips and I have done a lot of planning myself, but now I know it is so much better to have Carrie help us make sure it is completely magical. She made it so easy so we could all truly be on vacation and have a magical Disney adventure we will remember forever!
Carrie Ward responded
"Thank you so much for the kind words! It was my pleasure helping you plan your magical vacation to Walt Disney World. I am so glad that your family had a wonderful time! I look forward to working with your sweet family again in the future :)"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney do over
Reviewed By Jennifer - Little Rock Arkansas | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was absolutely amazing! She did all the planning and made all reservations. I couldn’t have asked for a better partner for my granddaughters Disney do over trip ??
Carrie Ward responded
"Hi Jennifer,
I am so glad to hear that you had a great time at Disney World with your granddaughter! I really enjoyed working with you and helping you plan this special girls trip :)
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney World
Reviewed By Amanda - Wilmington, NC | Traveled to Orlando ~ Florida ~ USA
Carrie did an incredible job planning our Disney trip! With all of her planning, tips, and recommendations, this vacation was super special and stress free! Our family had the best time and thanks to Carrie’s suggestions, we were able to maximize our time. We will definitely have Carrie plan our next trip! We highly recommend her!
Carrie Ward responded
"Thank you for your kind words. It was such a pleasure working with you and helping your family plan this trip! I am so glad everyone had a good time. I look forward to working with you again in the future :)"
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful family vacation!
Reviewed By Kristi W - Jonesboro, AR | Traveled to Disneyland ~ California ~ USA
We just got back from an amazing Disney and Universal Studios trip! We have a family of six and brought my mom and mother in law along on our trip. Carrie took care of every detail and made the planning SO easy. She answered every text and email in detail and even checked in on us every day while on our trip to see if we needed her for anything. If you need a planner I would recommend Carrie. She truly went above and beyond for us and we are very thankful for her helping us make such wonderful memories with our family.
Carrie Ward responded
"Kristi,
I am so glad your family had a great trip! I really loved working with you to plan this special trip for your family. Thank you so much for your kind words. I hope to work with you again in the future.
Thanks!
Carrie "
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Girls Trip 2022
Reviewed By KVoss - Northfield NJ | Traveled to Florida ~ USA
Carrie was wonderful and easy to work
With. Offered suggestions and was very quick and responsive
With. Offered suggestions and was very quick and responsive
Carrie Ward responded
"Kathy!
It was such a pleasure to work with you and help you plan your girls trip! I am so glad that you all had a great time! I would love to work with you again in the future :)
Carrie"
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
What an amazing time we had...
Reviewed By Mary B - York, PA | Traveled to Orlando ~ Florida ~ USA
I loved working with Carrie. She took all the stress out of planning a big family trip. I am a single mom raising two young boys and running my own business. I did not have to do more than just enjoy my time at Disney World with my family. Carrie had everything planned and prepared for us. I will work with Carrie again and have recommended her to others. I am grateful for all of her efforts to make our trip special and as perfect as it could be.
Carrie Ward responded
"Hi Mary,
I was thrilled to help your family plan a trip to Disney World! I am so glad you had a great time! I appreciate your kind words and referrals. I look forward to working with you again in the future :)
Thanks!
Carrie"
✓ I would recommend this agent to my family and friends.
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Awesome trip!!
Reviewed By Lilly - Roanoke, VA | Traveled to Walt Disney World ~ Florida ~ USA
Carrie was a joy to work with! She is very knowledgeable about the parks and gave good advice to help us have a great trip. We had no issues whatsoever with our accommodations and meal plan. She was a good communicator and always got back to me quickly with any questions I had.
Carrie Ward responded
"Lindsay, I am so glad that your sweet family enjoyed your trip to Walt Disney World! It was my pleasure to work with you and help you plan your vacation! I hope to work with you again in the future. Carrie"
✓ I would recommend this agent to my family and friends.
6 of 13 people found this review helpful. Was this review helpful to you?YES|NO
An Amazing Disney Experience
Reviewed By Meg - Connecticut | Traveled to Walt Disney World ~ Florida ~ USA
Carrie helped our family of 7 plan our Walt Disney World vacation. To say she was amazing would be an understatement! Carrie went above and beyond any travel agent I have ever used - she was so easy to communicate with and responded promptly, she gave my family wonderful options to chose from, and sent us great informational packets that were so helpful to bring along with us to Florida! We absolutely will be recommending Carrie to friends and family and can't wait to use her services again ourselves! :)
Carrie Ward responded
"Thank you so much for this review, Meghan! It was a pleasure to work with you and your family. I am so glad your sweet family had a great time at Walt Disney World. I loved working with you and hope to work with you again in the future :)"
✓ I would recommend this agent to my family and friends.
2 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Certifications & Awards
Universal Orlando Resrot Specialist
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Universal Orlando, Florida, USA
Booked It 29 Times
Been There 6 Times
Carrie did an awesome job helping us plan our Disn...
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Walt Disney World, Florida, USA
Booked It 100 Times
Been There 48 Times
Carrie was a joy to work with! She is very knowled...
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Castaway Cay, Bahamas, Caribbean
Booked It 24 Times
Been There 5 Times
Carrie is super knowledgeable and responsive. I ne...
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Anaheim, California, USA
Been There
We just got back from an amazing Disney and Univer...
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Disneyland, California, USA
Booked It 8 Times
Been There
We just got back from an amazing Disney and Univer...
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Cape Canaveral, Florida, USA
Been There 7 Times
Carrie did an awesome job helping us plan our Disn...
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Orlando, Florida, USA
Been There 52 Times
Carrie did an awesome job helping us plan our Disn...
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