A very smooth and organized trip.
Reviewed By Liz - Louisville, Ky | Traveled to Alaska | USA
We were kept up-to date of changes in a timely manner. Made arrangements for us arrive a day early for a visit to the Space Needle, which I was excited to see. This trip was an easy one and very enjoyable.
✓ I would recommend this agent to my family and friends.
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Bill is pretty cool
Reviewed By EngineerBill - Carrollton KY | Traveled to Alaska | USA
He was able to handle everything and did a great job. I would recommend him to anyone.
William Brooks responded
"Thanks William, your kind words are appreciated. Your assistance with travel to and from the cruise and additional assistance during the cruise was most appreciated.
Thanks,
Bill
P.S. I've always been cool."
✓ I would recommend this agent to my family and friends.
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Can't Wait to Travel Again!
Reviewed By CruisinginBahamas - Newark, DE | Traveled to Bahamas | Caribbean
Our cruise to the Bahamas was amazing, and we have Mr.Brooks to thank for it! Everything was perfectly organized, from the booking process to the little details. He made it easy and stress-free—highly recommend!
William Brooks responded
"Thanks so much for the kind review. "
✓ I would recommend this agent to my family and friends.
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Australia Trip
Reviewed By CNewton - Louisville, Ky | Traveled to Adelaide | Australia | Australia & New Zealand
We visited Australia and enjoyed it very much. We especially enjoyed Melbourne and Adelaide Wildlife Park. The park lets you see their animals up close and feed them. Melbourne is very beautiful and the people were very friendly.
William Brooks responded
"Thank you for your review and being a travel client. "
✓ I would recommend this agent to my family and friends.
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November 2024
Reviewed By JBasham - Louisville, KY | Traveled to Barbados | Caribbean
Bill was excellent thru out our whole trip. He kept us informed from beginning to end. He always answered our questions promptly. I will definitely refer Bill to my family and friends.
William Brooks responded
"Thanks so much for your kind words. We enjoyed traveling with you and Ray.
Thanks again,
Bill Brooks"
✓ I would recommend this agent to my family and friends.
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Alaskan Cruise
Reviewed By Mimi and Grandpa - Louisville, Ky | Traveled to Alaska ~ USA
Bill was very patient with us asking lots of questions as we had never used an agent before nor taken a trip to Alaska. He was knowledgeable and gave us good advice.
William Brooks responded
"Thanks for your kinds words. I was so glad to have the opportunity to guide and assist in your travel plans!
Thanks,
Bill"
✓ I would recommend this agent to my family and friends.
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Once in a lifetime experience!
Reviewed By JKH - Louisville, KY | Traveled to Ireland ~ Europe
I really appreciated Bill's availability and willingness to answer all my questions. When he didn't know the answer, he would search it out and get back to me in a timely manner. He also gave helpful travel tips from his experiences in travel.
William Brooks responded
"Thanks for your kind words. We enjoyed traveling with you again. Great trip!!
Thanks,
Bill"
✓ I would recommend this agent to my family and friends.
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Great trip to Ireland and Scotland
Reviewed By Eileen - Louisville KY | Traveled to Ireland ~ Europe
Bill was very helpful and planned a great and memorable vacation overseas.
William Brooks responded
"Eilenn,
Thank you for the review and kind words. We certainly enjoyed traveling with you to Ireland/Scotland. Hope to travel together again in the future.
Thanks,
Bill"
✓ I would recommend this agent to my family and friends.
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All the best Craic!
Reviewed By R. Hale - Knoxville, TN | Traveled to Ireland ~ Europe
Working with Bill created an amazing travel experience! He was very responsive to any questions or concerns I had and was always willing to provide helpful advice and travel updates. I would most definitely work with Mr. Brooks again in the future.
William Brooks responded
"Ryan,
Thanks for your review and kind words! Traveling with you was great as well! Irish "craic" is the best!
Thanks,
Bill"
✓ I would recommend this agent to my family and friends.
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A trip of a lifetime!
Reviewed By Chris - Louisville, Ky | Traveled to Ireland ~ Europe
A trip I will never forget! Bill took care of every detail. We just paid and traveled! An awesome experience!
William Brooks responded
"Thanks so much for your review and kind words! We enjoyed traveling with you again! Looking forward to next time too!
Thanks, Bill"
✓ I would recommend this agent to my family and friends.
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My bucket list trip was fabulous!
Reviewed By Karen - Knoxville, TN | Traveled to Ireland ~ Europe
Bill is always on top of all details to ensure a worry free vacation.
William Brooks responded
"Karen thank you so much for your review and kind words. We really enjoyed traveling with you."
✓ I would recommend this agent to my family and friends.
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Highest Recommendation
Reviewed By Usually Independent - Louisville, KY | Traveled to Alaska ~ USA
It is hard to find the words to express how grateful we are to Bill for his help in making our cruise happen. We are ordinarily independent travelers — planes, trains, rental cars, B&Bs. I’m quite comfortable to do it myself. But we have not been cruisers.
So I was happy to have the assistance of a professional. Bill was there to help us every step of the way. And some of those steps were probably out of the ordinary. We took this cruise to celebrate the recoveries from cancer of both my wife and I. We had a few special needs that Bill helped us through.
Bill also knows Alaska and was able to advise us on things to do and sights not to miss. We took Bill’s advice and were never disappointed.
I can recommend Bill highly and without qualification.
William Brooks responded
"Thank you Howard for your kind words. It was my pleasure to help you in this Alaska cruise and so pleased that you had a wonderful time. You now need to plan to go back to Alaska.
Thanks
Bill"
✓ I would recommend this agent to my family and friends.
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It was a great trip
Reviewed By Richard - BORDEN, IN | Traveled to Alaska ~ USA
5
William Brooks responded
"Glad that you had a great cruise. It was my pleasure to assist you with your Alaska cruise. Thanks so much."
✓ I would recommend this agent to my family and friends.
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Top notch birthday trip!!
Reviewed By Ruth - Louisville, KY | Traveled to Walt Disney World ~ Florida ~ USA
I have booked multiple trips with Mr. Bill Brooks and he has always listened to my request and made the best suggestions for our family. Mr. Bill takes the time to do all the heavy research and I couldn’t imagine booking another trip without his assistance.
William Brooks responded
"Thanks so much for your kind words. Always glad to help with your family trips. I'm sure celebrating Ariel's BD in Disney World was a treat for all of you. Thanks. "
✓ I would recommend this agent to my family and friends.
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Excellent attention to even the smaller details
Reviewed By Pam - Louisville, KY | Traveled to Israel ~ Middle East
Our trip to the Middle East was planned through our church. But, when I found myself in need of Traveler's Insurance, my thoughts went immediately to William (Bill) Brooks. He used my trip details to find an insurance policy with comprehensive coverage that met all of our needs, and offered helpful advice along the way. William is one of my best travel resources.
William Brooks responded
"Thanks so much for your kind words. It is always my pleasure to help you with your travel needs and glad to assist with travel insurance in this instance. Thanks"
✓ I would recommend this agent to my family and friends.
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Mediterranean cruise
Reviewed By Shannon - Louisville, kentucky | Traveled to Mediterranean ~ At Sea ~ At Sea
Bill was helpful with all aspects of our trip: booking the cruise, before and after cruise hotel reservations, and shore excursion companies.
William Brooks responded
"Thanks for your kind words. My pleasure to continue to help you on your cruise vacations. Hope you can go with us to the Caribbean and Panama Canal next month. "
✓ I would recommend this agent to my family and friends.
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An amazing trip!
Reviewed By Shannon - Louisville, Kentucky | Traveled to England ~ Europe
My husband and I took a 12 night British Isles cruise which included ports in England, Ireland, Scotland and France. We had never cruised with Princess Cruises before and were pleased with the experience. Mr. Brooks was very helpful to us when we had to reschedule the cruise due to one of us having Covid and was able to recommend an alternate shore excursion company when one of the cruise line sponsored excursions was full. We look forward to booking more trips with Mr. Brooks for future travels.
✓ I would recommend this agent to my family and friends.
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"Bucket list" - Rhine River cruise
Reviewed By John - Louisville, Kentucky | Traveled to Rhine Valley ~ Germany ~ Europe
We have booked many travel excursions with Bill Brooks. This last trip for Viking River Cruise was excellent. We first approached Bill about obtaining his help in booking a trip on Rhine River with Viking. He immediately began researching the details for different cruise routes. Very quickly he had us over to review different routes, timeframe for trips, etc. Once we selected the trip, he worked with Viking to present a cruise schedule that worked within our dates. All details were presented and booking was made. After the first month of our booking, we had another couple that wanted to take the trip with us. Bill was able to work with Viking to set up their trip with us. This required extra challenges and Bill worked through all the obstables. He kept us update to regarding flight changes by Viking and worked out any issues to insure that both couples were traveling together. As always it was a great experience from preparation to sendoff.
William Brooks responded
"Thanks John for your kind words. Working on you returning to Europe with Viking in 2024. "
✓ I would recommend this agent to my family and friends.
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Alaska Cruise & Branson Adventures
Reviewed By June - Louisville | Traveled to Alaska ~ USA
I have done both land and cruise trips with William Brooms. Both Trips were well planned and organized. Mr. Brooks demonstrated his ability to to keep tabs on us and to make sure that everyone was safe. There were lots of options for personal choices for land excursions on our cruise. On one land tour, a member of our group became very ill. Mr. Brooks secured immediate assistance for this individual and contacted their family. He did all this behind the scenes while still continuing to make sure that the adventure progressed on for all other members of the trip.
William Brooks responded
"You and David have traveled with us a lot in the past. Hope you will come again soon!"
✓ I would recommend this agent to my family and friends.
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Great Alaskan Trip!
Reviewed By Ky Sunshine - Louisville, KY | Traveled to Alaska ~ USA
Bill got us a great room on board the ship! He was able to get our other family members a room close by. He suggested great excursions for us to go on. He also gave us tips about cruising, airfare, luggage, etc. We could contact him whenever we needed to ask a question. He was great to work with!
William Brooks responded
"Hello Pat,
Thank you for your kind words. I am pleased that your Alaska vacation was so good. I was glad to help with this vacation and look forward to working with you in the future.
Thanks,
Bill"
✓ I would recommend this agent to my family and friends.
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We loved Alaska!
Reviewed By Joel - Louisville KY | Traveled to Alaska ~ USA
We had an amazing Alaskan cruise vacation. Even though I wasn't the primary person working with Bill, he made things smooth and we had a great time!
William Brooks responded
"Thanks Joel for your kind words. I am glad you had a great time. I hear the salmon fishing was good. "
✓ I would recommend this agent to my family and friends.
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Very interesting trip
Reviewed By David and Pameline Taylor - Louisville,KY | Traveled to Paris ~ France ~ Europe
Very pleasant and easy to work with. Very accommodating. Always kept us informed of any changes.
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Our Viking European river cruise
Reviewed By Ken/Michelle Block - Ekron, KY | Traveled to Europe
William is very professional, efficient & knowledgeable.
William Brooks responded
"Thank you for your review and for your Viking booking on the Danube. "
✓ I would recommend this agent to my family and friends.
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Wonderful trip we will never forget!
Reviewed By Chris - Louisville, Ky | Traveled to Canada
Wonderful trip and all details were precise and helpful! All we needed to do was show up and enjoy. We were introduced to others traveling with us and we became great friends.
William Brooks responded
"I am so glad that enjoyed the cruise and the group who traveled with us. It was a very nice trip. Glad you got your balcony upgrade!!"
✓ I would recommend this agent to my family and friends.
2 of 9 people found this review helpful. Was this review helpful to you?YES|NO
