Scandinavian Travel

Both boutique hotels were really nice and we were going to be stuck in Venice due to a air traffic controller strike but she worked tirelessly to save the trip!

In April, we traveled to Copenhagen and then Sweden with the help of our agent Carina. She was amazing! Always available to answer questions, give suggestions, and help develop our trip. Carina knows a lot about this area of the world and helped us develop an amazing itinerary of activities and restaurant suggestions. She helped arrange all our transportation, and when we had a bit of a train hiccup, she was immediately there to assist. I would highly recommend using her services for your next trip.

My wife and I gave Carina a rough outline of the trip we had in mind and she promptly adapted it into a travel plan that included all flights, hotels and transportation to meet our budget. She also provided recommendations and ideas for tours, day trips, restaurants, points of interest and museums that were extremely helpful. Carina then organized all pertinent information and documents into a convenient itinerary - accessible on-line, on our phones and via printed documentation – that made our hectic schedule manageable. Throughout the entire process she was professional, responsive, knowledgeable and understanding of our needs and desires. I can't imagine taking this vacation without Carina’s help.

Carina is a hard working, caring professional who has consistently provided great communication, prompt responses when we experience travel difficulties and generously shared her knowledge of international travel. She had been a moderator when needed and checks in occasionally to make sure all is well but doesn't hover or pressure us during the planning stages. She's like a lighthouse when we're on one of our frequent cruises. We trust that she has our best interests and wants us to have a wonderful time. And we do!

Enjoyed working with Carina. She was very thorough with her research and presenting our options upfront. We are particularly picky travelers but that did not detour her. When an issue arose on our trip she was quick to act and get things handled for us. Highly recommend working with her.

I could not have asked for a more caring and competent travel agent. Carina responded to all of our texts, emails, and phone calls quickly and was always able to answer our questions. My sister and I were traveling for the first time without our spouses, so we were more than a little nervous and asked lots of questions. Carina was very reassuring and went above and beyond to help us feel comfortable with all the visa applications. Awesome travel agent!

Excellent experience. We made last minute changes and she handled them seamlessly. Very good listener and always available to us.

Just finished our second international trip in three months, both booked by Carina. Both times, everything from planning to execution was handled perfectly. Will definitely use her again for all future trips.

If Carina hadn't researched information on several of the ports of call for us, we wouldn't even have gone on the trip because we didn't want to end up having to stay on board the ship without a means of transportation into the ports of call. She also stayed in touch with us during the trip and checked on our return flights for all 11 of us. She also had to deal with British Airways which went above and beyond the call of duty. We appreciate all she did for us.

While my husband and I talked to several travel agencies (who never followed up with us), Carina worked so hard from the beginning to the end to see that we had the "trip of a lifetime". She even spoke with us on our way to the airport to make sure any last minutes questions were answered and checked in periodically throughout our excursion, Her knowledge, expertise, and flexibility were invaluable!

We more than recommend Carina for any travel related needs, and we will be reaching out to her again in the future.

The best travel agent! Super helpful on everything from the booking to helping us while we're on the trip if anything came up! I definitely recommend her to other travelers.

Everything was perfect! This is my second time booking with Carina and I plan on booking more. Every detail of our trip was perfectly planned.

Carina did a wonderful job planning our trip to Munich. We needed to make bus connections as well as train connections and she found a hotel for us that was extremely close to both. She was very efficient and I would highly recommend her.

Carina is AWESOME! She does an outstanding job getting our trips put together and she is super easy to work with. Very knowledgeable and helpful in every way.

She is a fantastic travel agent and was able to answer all questions quickly. She goes above and beyond for her customers!

Carina is simply the very best professional & personable travel agent anyone can have to help you complete your travel plans!
Carina stayed the course w/us through the COVID19 pandemic for TWO separate cruises that were planned for 2020 and were subsequently postponed until 2022 & 2023. She is now also assisting us with a third cruise for February 2024 to South America & Antarctica! We just returned from our 2022 TCM/
Disney Dream cruise to Grand Cayman and Castaway Cay from the Port of Miami. She booked our SWA flights, our night
at the Gabriel Hotel at Miami. It was a beautiful and flawless trip from beginning to end. We know Carina will do her best to see that our next two cruises to the UK, Norway and South America/Antarctica will be just the same due in large part to her professional and personal effort on our behalf. We look forward to our continuing relationship with both Carina and Ionosphere Travel Agency!

Carina is very thorough in her planning & assistance. She makes great suggestions & includes helpful detailed information on what to expect on your trip & how to navigate with covid travel restrictions/requirements.

Once again we enjoyed a fun Tauck land tour engineered by Carina. This was something like the 6th or 7th vacation she has arranged for us. She stayed engaged throughout to ensure that everything went smoothly

We just got back from an Adriatic Treasures - Croatia to Venice tour with Tauck. We were unable to commit to the trip until late, and Carina was still able to reserve spots for the dates we wanted. In previous trips, she has arranged refunds (due to canceled flights) for room, hotel and seat differential costs. We will continue to work with her.

Carina made my daughter's destination wedding so easy. We could not have done it without her. She took care of bookings for us and all our guest with the resort and organized all the details. I highly recommend Carina for any travel needs and I hope to have the pleasure of working with her again in the future.

The destination was stunning, and we enjoyed spending time with friends who attended the wedding. The room accommodation was pleasant, and the restaurants were never crowded. Usually, at inclusive resorts, reservations are restricted and food quality can be disappointing, but at this resort, we had no trouble finding beach chairs for our group and umbrellas were always available. Navigating the resort was a bit challenging—the map wasn’t clear, so we ended up walking farther than expected, though this turned out to be beneficial for us.

Thank you Carina for helping us plan our retirement decompression voyage/tour! It was refreshing to realize that we didn’t need to do a thing except make sure we were in the right place at the right time. The flights, train rides, bus rides, ferries, and hotels were all booked by you in advance. Your suggestions on what to do in each of the 10 countries we visited were insightful. Having planned all of our previous vacays, I know how much time and effort went into making this a seamless process. It was extremely stress free and the 32 days went by too fast but we thank you for allowing us to decompress. Not worrying about booking everything on our own was a game changer for us and we will gladly approach you for ideas in our future travel! Cheers!

I've used Carina for 3 cruise trips and she has done a great job for us every time. She's quick to respond , follows through on everything, and answers all my questions. I will use her services again when planning a cruise.

Carina was patient as my husband and I planned a last minute trip to Finland. We started off interested in Norway but local providers were not responsive - perhaps because there was little to no availability. Within a 10 day period, the entire trip was restructured a few times as new ideas and places of interest replaced original destinations. Finland was truly a winter wonderland.

Carina was absolutely amazing! She took care of every detail, from securing the best cabins so we could all be near each other to making the entire trip planning process effortless. We couldn’t have asked for a better experience!

Carina was with us at every step. Planning, leaving, vacationing, getting home. She made the trip so simple and easy for us!

The cruise was wonderful and was set up beautifully by Carina. She understood the mission of togetherness with all of our ladies. She made sure we got adjoining rooms with balconies that opened. She coordinated early dinner time for our group and made many helpful suggestions for our cruising time. We will absolutely use her again!

This was the greatest experience from all of our extensive travels. Carina helped us navigate flights, entry requirements, and passage to points of interest. Her attention to detail and great communication made us feel special and well cared for.

Carina set up a beautiful trip and took care of every problem along the way.

Our trip was great! Carina had everything in place for the trip to go very smoothly. She is the BEST!!

As always, Carina had everything in place and so the trip was another awesome experience. She is the BEST!! Highly recommend her for anyone looking for an excellent travel agent!

Carina, and Ionosphere, were so helpful in making our trip a great success. Carina was available, responsive, caring, and timely in helping us with pre-trip decisions and in-trip solutions for unexpected situations. Carina even jumped in to solve problems with the cruise company we were using. All of her recommendations and suggestions were spot on! Working with Carina was a totally positive experience and I know I will turn to her again and again when I travel.

Carina has always been so helpful in helping me plan our family vacations. We’ve made so many memories that she’s had a hand in helping us make.

Trip was good for most part, the weather wasnt what we hope but that is in no one control.. beautiful room.. only thing i wish is they had more food choices only had one restaurant

From deciding which travel company had the best itinerary to booking our flights to emailing our documents, Carina was excellent. This was my third time working with Carina. She works tirelessly to get the information we need in a timely manner and checks along the way to make sure all our questions get answered. She takes the worry out of traveling abroad and offers suggestions. I highly recommend her !

This is the first Travel Agency trip I've ever taken. It was a busy but good experience. I got to see the things I wanted to as the reason I signed up for the trip. The Tour Director did a very good job in making adjustments due to a Federal Government shutdown. Without any prior trips to compare against, I'd have to say I was satisfied.

The flight and hotel stuff went off without a hitch. The rental car info was a little messed up and when I arrived they said it was booked under a different company? And there were also a few fees I wish I was made aware of beforehand. But overall nice!!

Carina, thank you for setting up the wheelchairs at the Airports. Things went smoothly at all the airports.The Leonardo Royal Hotel Tower of London was a very nice hotel. We really enjoyed it. It was a good choice for us. The hors d’oeuvres you sent to our room were much appreciated and enjoyed. We had to go to the ER in London. We toured Westminster Abby. Ron passed out. The staff at the Abby were on it immediately and a doctor from the US was near us when it happened. They called us a cab to take us to the ER. He was taken care of it right away. Everything checked out OK. And, we had to pay nothing, due to England’s NHS policies. It was scary at first, but it ended up being fine. We left the next morning for the cruise as scheduled. The bus driver on the transfer to Southampton was excellent. He toured us around the London area with full commentary on the sights. He also took us out to Windsor. It was such a fun bus ride. Embarkation went very smoothly. Ron used a wheel chair, and we had an excellent person assisting us. The crew on the ship were the best, no matter where they were located on the ship. Ron got sick and had to go to the clinic. He was treated and given medication. He was diagnosed with influenza B. He had to quarantine for 24 hours. I was given prophylactic Tamiflu. I had heard horror stories about the clinic. None of that was true for us. The clinic checked on him, the room steward checked in constantly, since he could not come in the room. He missed two excursions. We were reimbursed for both excursions that he missed. I just had to get the clinic to stamp his excursion tickets and take them to the excursion desk. Room service was very good. Thank you, Carina for all your help planning this cruise. We could not have done it without you. We are looking forward to our next cruise with you. I will be turning in the bill from the clinic into the cruise insurance. Hopefully that will go as smoothly as the cruise.

As always, Carina did a fantastic job of getting this trip to the National Parks and Monuments in Utah and Arizona put together for us. From the tour itself to the flights, she took care of it all. She has arranged our British Isles tour, our Norway trip, our New England tour, an upcoming cruise to the Southern Caribbean and another upcoming cruise to the Western Caribbean. She is the best and we would highly recommend her!!

Our vacation was the best ever...

Carina just made the whole experience smooth…she did an amazing job all around and I look forward to booking another vacation with her in the future.

We have worked with Carina numerous times, and she has always come through for us. This trip to Europe was our longest, had lots of parts that had to come together, and she made it all happen. We appreciate her!

We had a lovely time in Denmark, Sweden, and Norway, thanks to Carina. We didn't know much of what we wanted to do, and she advised on different tours and activities. She booked the Norway in a Nutshell tour for us, which relieved a huge headache for me, and she found great lodging for our family of 5.

Carina helped us book everything we needed to get to and from our destinations and lodging and rental car in Spain. Her knowledge of the area made us have an easy and problem free vacation. The booking process was very simple. She was very helpful, professional and responsive throughout the whole booking process. We will definitely use her again to plan future travels.

We gave Carina a tall list of travel objectives and she executed each one. We had a magnificent, seamless getaway despite multiple cities, connections, and languages. Thank you so much!

Give her your scenarios and she will bring them to life. Very attentive informative and always come through. I absolutely love working with her. She goes above and beyond.

Carina helped us plan a trip around our requests. We had some places off the beaten track but she put together a very doable itinerary. When we had a plane delay, she was immediately available to help. While we were in the air, she found another flight for us. During the planning process which lasted about a year, she was incredibly helpful and patiently navigated our questions. I can't imagine planning a trip without her.

Very helpful wit a last minute change of flight and train ride. Because I lost my passport. she was so kind to help.

We recently celebrated my niece's graduation with an unforgettable trip to the Riu Palace Aquarelle, and I can confidently say this resort is a gem that everyone should experience. The moment we arrived, we were welcomed by the warm and friendly staff, who went above and beyond to ensure our stay was nothing short of exceptional. The culinary offerings were a delight, with a diverse selection of delicious dishes that pleased every palate in our group. The entertainment provided was lively and engaging, adding to the festive atmosphere of our celebration. I must take a moment to highlight Carina. She is amazing. Planning for a group of over 20 people, I found myself reaching out to her multiple times with various requests and changes, and she handled everything with remarkable efficiency. Working with her made our trip even more enjoyable, as she chatted with us to ensure that everything was going well. Ionosphere Travel has consistently been my go-to for all my travel needs, and th

Carina is the very best! Carina helped us have a trip of a lifetime! Every detail was planned, and we received regular reminders of visa requirements, possible excursions and flight changes. When our flight home from New Zealand was delayed, Carina was able to obtain new flights and advised us.

Our family had not been on an international trip since our daughter was born, about 10 years.We decided she was at the age (7) where we wanted to go with her to Paris.I had no idea where to start and felt overwhelmed.I found Carina looking into travel agencies w/ specialties in Europe and family vacations.I provided our general timeline, budget and our style of traveling (we aren't big on itineraries).So we needed airfare as well as hotel for 4 days and 4 nights.Because we weren't super specific, she was great at giving us multiple options to look at. We also went with the travel protection plan offered (I'm never one to buy these but I'm so glad I did which I'll detail later.) Our trip started as a bit of a nightmare.We were delayed on our first flight and then our flight from Newark to Paris overnight was delayed until 2am and then cancelled.We were going to miss a full day of our 4 day trip.This is where Carina helped SO much.We got to Paris a day late, however Carina helped book ou

Had a wonderful experience. Needed to plan quite a few things and Carina helped in doing so.

We have worked with Carina for several years. She is always available, solves any problems that come up before our trips, offers helpful suggestions, is so very understanding when we have had to cancel trips. I only wish she was still in town so we could stop and visit occasionally. :)

Wonderful time beautiful resort

Carina is very knowledgeable and responsive!

Carina is the BEST!! She does an outstanding job putting our trips together and confirming everything back to us to make sure we know what is happening. She will continue to be our "go-to" person for any travel that we do.

Carina took the guesswork out of us trying to plan our trip. She shared her expertise so that we had a wonderful experience.

She is a great communicator and planner. Very organized.

Carina stepped up to give my husband and I the easiest vacation we have ever had!!! We told her what we wanted, how much we wanted to spend and how much energy could give this excursion to Alaska. She planned everything!!! We saw as much as humanly possible of the wonderful state of Alaska. We are not into cruises but she got us on a boat excursion through the Fjord National Park out of Seward that was worth every single second! We have lived all over the world and got to see things in Alaska we never knew existed, like these incredible glaciers. You can hear them! Then she booked us train trips to/from Denali. She figured out the luggage and hotel transfers and meals and everything. It was like hitting the "Easy Button" on vacation. No need to work ourselves silly trying to maneuver it all ourselves in an unknown location. She definitely knows what she's doing!

She was incredible. We had a last minute room switch and she was able to make sure everything went smoothly with our rooms and transportation.

Very helpful putting together a tour of Southern Utah.

Carina was responsive and attentive both before and even multiple times during our trip, which we really appreciated. She took our needs and preferences into account.

Carina is simply amazing. We have had another spectacular trip, thanks to her diligence!

Carina has always been incredibly helpful in booking our family cruises. She’s gone above and beyond especially this past cruise having to cancel the reservation for my husband Gary.

Excellent experience

Carina w as excellent and really made our experience better

Carina has helped us plan 2 cruises and everything has gone smoothly. She's prompt about answering our questions and has been patient with some of the changes we requested.

Carina is always fast to answer any questions I may have and has a way of getting the best deals possible.

Responsive to email questions. Carina is always eager to help resolve issues or answer questions.

If you are looking for a detailed person who will continue to change your itinerary to meet your needs/wants, this is your travel agent. She works tirelessly to aim to please. We even called her during our trip to ask questions and she was available and ready. Our trip out west was more than we could have imagined thanks to Carina.

She is always willing to listen and help plan great trips. Carina has made our trips possible with her willingness to answer questions and be available for travel help!

Always pleasant to work with and tries very hard to find you the best for your situation

Carina is the best agent we’ve ever dealt with. She is detail oriented, friendly, professional and truly has the best interest of her clients always at the front of her mind. She finds the best trips at the best price. A great listener and makes each client feel special.

As always you provide outstanding service and help us get the most out of our trip

Carina was great, our cruise was cancelled and she was able to rebook us on another cruise! Easy to work with and very responsive to our questions.

Excellent experience and so helpful. I am so grateful that we found Carina.

Wonderful!

Working with Carina was wonderful. She was very attentive to our needs and responded quickly to our questions.

Carina was very helpful with the planning of our trip. Along with her knowledge, she was always quick to respond to any questions we had. I would highly recommend and will call her again for travel plans.

Wonderful to work with and always keeps us informed as we travel.

THE BEST!! Carina has always been extremely efficient and helpful when booking our trips. She will continue to be our travel agent of choice on any future trips.

Carina booked our cruise, our hotel, all transfers and flights. Everything was wonderful and it allowed us to relax and enjoy the trip

Very attentive in spite of having a lot of questions on our end and also airline hiccup.

Super easy

excellent, she was really great to work with, the airline tickets were great

Carina is very professional and helpful with all the details involved in planning a great vacation

Carina did a great job of coordinating our cruise for 9 people. She was quick to respond to questions and followed through on solving any issues that arose.

Carina Huizenga is OUTSTANDING! She is truly the most caring and understanding travel agent we have ever worked with. As long as she continues to be in the travel industry, we will continue to book our trips through her. She kept us informed from day 1 of the planning phase right through to the final flight home and then a very nice "Welcome Home" email. She is truly the best!!!

Great experience….Carina always answered our questions. The only suggestion is to get clients’ input (desires) before changing flights. Otherwise, excellent service by a great agent!

Working with Carina was AWESOME. We had a large group and she made the process very easy for us.

The recommendations overall were fantastic. She was very responsive and quick to correct any errors in the travel plan. We used four hotels on our trip and three out of the four were excellent. The final hotel did have issues with air conditioning, so it is difficult to recommend it for a summer trip. Recommendations for activity and travel were all excellent choices for our budget. Our family will happily consult her for future travels!

Carina was absolutely wonderful! She answered all my questions, sometimes more than once, helped me to understand things and was always there when I needed her.

Carina was a pleasure to work with. We will definitely call upon her for future trips.

Very helpful and patient

Very smooth process of booking and making adjustments and a pleasure to work with regards to our daughters wedding and resort stay in the Dominican Republic.

She was great - very responsive and thorough. Will not hesitate to ask for her help in the future.

She was very responsive and helpful with our plans

Extremely helpful and easy!

Always available to answer calls and questions.

Great

She planned a fantastic trip for a large group of people and she did an amazing job

A very good experience!

Super responsive and informative

Carina help make our cruise experience very successful and answered our questions very promptly.

Very efficient, found good flights and assistance in flying international

Carina is very pleasant to work with, she is multi-task and also very prompt.

great communicator and organizer. Helped us through all the changes and cancellations. Not sure i could have done it myself without her help

Excellent

Carina has made our long-awaited trip possible! She helped with all of the rescheduling and new planning. She also helped when we complicated the trip by adding on to a tour. Importantly, she answered when we had multiple flight delays and helped with hotel reservations needed.

Carina did all the heavy lifting in dealing with the changes we made and the messes RC created. Something we're very grateful for.

Carina knocked it out of the ball park when it came to customer service.
There’s were some changes beyond her control with American Airlines. She worked for hours trying to reroute those changes. Also on the way home we had a flight delay. Once again Varina saw on her own that there was a delay and continued to check in on us via email to see if American was handling everything ok.
I would highly recommend her to others and definitely use this travel agency again.

Carina helped my husband and I plan our honeymoon! She was amazing and she found us discounted flights and an amazing stay in Finland. She made everything so easy and great.

Carina did an excellent job booking a girls trip for my 50th birthday. We decided on a cruise and she suggested we all get rooms on the Spa level of the Carnival Dream. She made sure all our rooms were close together and it was a big hit with all 17 of us. There was even wine waiting for us in our room when we checked in. Classy touch.

Carina was knowledgeable and provided options once I told her what we were looking for. She did respond within 24 hours whenever there was a question regarding our trip. Our travel documents were provided to us along with customs information required at the airports. I do wish there would've been some additional tips provided on what to expect at the resort or in the area in general, some dos and don'ts. This was our first all-inclusive so we felt like we were flying blind and mainly depending on our agent to give us all the information we needed or that would be helpful. I think this is something to consider in the future for your travelers. Overall, we had a great trip and choose a very relaxing resort and would work with Carina again for future trips.

She was excellent. She had the all the information we needed to prevent surprises and on what to expect.

Carina was very prompt and professional, excelllent service