Experienced Client Focused Travel Advisor

I absolutely loved working with Laura… she was helpful, knowledgeable and always so easy to get in contact with. This was our first family Disney trip and I was very overwhelmed with all the choices, etc and she made me feel prepared and ready for our fun adventure. I cannot recommend Laura and her services enough!

Laura is very detail oriented and provided concise and easy to understand information to aid in our trip planning. She is responsive and professional in her communications. We highly recommend using Laura to plan your next vacation!

Laura was Magnificent! She was so easy to work with and took the time to understand what we wanted and needed. Her Disney knowledge and expertise were instrumental with making our dream trip come true. She was flexible and adjusted to the dozens of changes we needed due to Covid and the changing desires of four children. My kids had the greatest time and almost as important my wife and I enjoyed every minute because Laura covered every detail and gave us the best options. We are already looking for our next trip. We cant wait to see what Laura will create for us!!!!

Laura made it easy and was always available. Responded quickly to emails and phone calls, even while she was on her own vacation! Will definitely use her for future trips!

We had a great time at Moon Palace - Laura helped provide several options and recommendations. I found selecting a location very overwhelming, but the suggestions and detailed feedback made it easy to make a decision. Then once we got closer to the trip, all the notes about how to navigate customs, immigration, etc. made it a breeze to handle.

I contacted Laura on a really short notice for help booking our trip. She gave me options and our trip was just as planned.

I was planning a complicated trip to Hawaii. There would be people flying in from different places and staying on Maui and the Big Island. I was over my head and gave up. I searched for a local travel advisor. Laura Palaima's name popped up and I called. She explained what she could do for us and went to work. We met in person which made planning easier. She presented us with a proposal, explained it, and set things in motion. The app she provided was intuitive and extremely helpful during our travels. The flights, car rentals, and lodging instructions were clear and simple. We had a whale of a time at the resorts she recommended. There was not a single glitch during our adventures. I highly recommend Laura to anyone who is fretting about their next travel excursion.

We had a wonderful trip thanks to our travel agent. She gave great recommendations and gave us all the necessary information to help our trip run smoothly!

Laura was Great! So responsive and informative! She was so easy to talk with. She didn't push anything extra and answered all my questions! She was Awesome!

Laura was amazing to work with! She was patient when we made changes to the dates and the number of family joining! She gave us options to choose from and she even came up with ideas to help us save money!! She was absolutely wonderful!

Laura was wonderful and helped us with all aspects of our trip. She helped us with choosing our hotel, days at Universal, pricing options, discount options, etc. She followed up with us on dining options and stroller reservations. She provided us with an itinerary and packing list and detailed instructions on checking in for our airport shuttle and hotel. It was an excellent experience from start to finish and we will definitely use Laura again for our future travel plans.

We cannot say enough wonderful things about Laura. Laura is EXCELLENT at what she does. From the beginning, we knew we were in great hands. She gave us many options (cruises) to choose from that fit our needs and took the time to seek and give feedback on all of them. Everything was well-organized and packaged so nicely with all details so we didn't have to even wonder. Once we settled on what we were going to do, she had everything done immediately with exactly what we wanted. From the initial planning of the trip until the trip took place, our daughter had an accident that could have potentially prevented the trip from going forward. Laura was there answering every question, seeking information for our family in an uncertain time. More importantly, her care and concern for our needs meant more to us than anything. We did get to go on the trip and it was the best time our family has had. We absolutely loved the cruise, the service, the length of the trip, the activities on b

Laura has been sooo Awesome in helping plan this upcoming Epic cruise to Iceland and Amsterdam!! She's very responsive, helpful, and follows through. Will Definitely continue to use her Expertise!

Laura was responsive and flexible, responding to numerous requests and changes professionally and with obvious care for our experience. When we had a last minute emergency, she was able to help us adapt quickly, modify arrangements, and ensured everyone had a great trip, for which we are extremely grateful.

Laura was super responsive and made edits quickly! She provided great tips for navigating Universal.

She was amazing!!

Laura was absolutely great to work with! She answered all of my many , many questions thoroughly and with patience. I had a minor issue with my airport transportation on the way home and Laura helped sort it out over the weekend very quickly, which was amazing! I highly recommend her for any and all travel needs!

She was amazing and extremely responsive and attentive to all our needs. She knew the park and did a fantastic job guiding us through the whole process.

My trip was a little complicated to plan out, and Laura was extremely helpful and very responsive. (I had lots of questions!) I loved working with her, and I hope to do so again.

Laura is amazing! She planned our 12 day cruise of the British Isles from beginning to end. She arranged for an amazing cabin, all of the transportation to and from the ship, and promptly answered the many questions I asked with patience and great information. When our flight to London was majorly delayed, she was already watching it and helped me navigate the next step. I have never used to travel agent before, but I will always ask Laura to help me plan trips in the future. I’m so appreciative!

This was our first time working with Laura, and it was a fantastic experience. She was able to find great hotels, tours, and transportation for a city that we had not spent much time in. When we decided to change up the latter half of our trip and head to a new location, she was quickly able to find new hotels that matched our preferences and budget. Would highly recommend!

Effortless! Everything was so well planned, organized and so easy to follow, we just packed and showed up!

very helpful

If I could take her with me I would! I literally don’t know how I could travel without her involved. No stress!

I am delighted to share my experience with Laura Palima, our travel agent for a recent 6-day trip to London. Laura's expertise and dedication shone through every aspect of our journey. She meticulously arranged our stay at The Ruebens at the Palace, an exceptional hotel that exceeded our expectations. Its convenient location near our favorite attractions added a layer of ease and comfort to our trip.

Laura's attentiveness to our preferences and desires was truly commendable. She provided impeccable guidance throughout the trip, ensuring every detail was tailored to our liking. Her ability to anticipate our needs and her proactive approach made our trip seamless and enjoyable.

I cannot recommend Laura's services highly enough. Her professionalism, attention to detail, and genuine care for her clients' experiences make her an exceptional travel agent. If you're planning a trip, do yourself a favor and let Laura take care of it. You won't be disappointed!

We are so grateful for booking our honeymoon with Laura. She recommended the most beautiful resort that had great amenities! She made planning this trip extremely easy for us and not once did we stress about this trip. She has great communication skills and always responds in a timely manner!

Laura was great to work with. She was always accommodating and quick to respond! She even helped us with major travel delays while on our trip so there were no further hang ups once we arrived at our destination!

Laura was kind and responsive. Her suggestions really made our trip unique to our family. I would absolutely book another trip with Laura's help and guidance.

Working with Laura was amazing. She planned the best honeymoon we could’ve hoped for. She helped us to understand different aspects of our trip and keep it within budget. Laura got us everywhere we wanted to visit and stays in the most beautiful hotels. We couldn’t have asked for more or planned it any better if we tried :) during our trip, Laura was there for any questions and concerns we had even tho it was during the holiday season, so she really went above and beyond!

Timely, informative and patient

Laura takes the stress out of planning a vacation! In the past, I have always went to the trouble of booking all my vacations, myself, making sure we have transportation, hotel, excursions, etc. However, this time we use Laura and we couldn’t be happier! It made everything feel so more enjoyable, knowing that she had taken care of everything for us. We have already booked another cruise with her, and plan to use her for our big family 2024 Disney trip!

It is really hard to put into words how wonderful Laura is! From start to finish she was one step ahead of everything. My sons first trip to Disney and my first trip as an adult was a huge success! I even had questions while there and she responded so quickly. I will only use Laura, period! Thank you and my heart is so full from my experience and I owe it to you Laura!

Laura was fantastic, taking the time and effort to get to know our priorities and our budget, and we couldn’t be happier with the trip that she planned!

Laura did an excellent job of working with 6 families across the US to plan a trip to Disney World for 20 people in total. The trip was fabulous!

Laura is a joy to work with in planning our Disney vacation! She is extremely knowledgeable, timely in responses, and I especially loved that she communicated her availability. Our trip was amazing!

Laura is the best travel agent I have ever worked with. She is quick to respond and extremely knowledgeable and helpful. Even while she was on vacation with her own family, she responded to my questions about a matter we were dealing with while at the airport. We are so appreciative of her and know that our trip would have been so much more stressful without her!

Very easy to work with and helpful. Rapid responses to all questions.

Laura helped planned my family’s first Disney trip! I would have never been able to do this on my own and she made it stress free. So was very knowledge and always willing to answer every question I had. I certainly recommend her to anyone that is ready to plan a trip and needs guidance.

I can not recommend Laura enough! She planned every step of our trip and made our vacation stress free. Everything from tickets, dinning reservations, and transportation questions... she handled with ease and speed. Laura also walked me through using the My Disney Experience App. One of the best parts of our trip was riding the new Rise of the Resistance ride, which we could not have done without Laura’s help! We will be using her for our all travel plans in the future!

I was desperate to figure a last minute family trip. The 2 options were Disney or Cabos. A friend recommended Laura so I reached out. She took a day and quickly realized that Disney was going to be way to complicated and limited since I needed 3 rooms and we’re traveling with 3 young adult kids so meals and drinks can be a major factor. She found us an amazing suite at the Garza Blanca all-inclusive resort and then also took care of our flights and airport transportation. The resort was truly amazing. Nothing better than having your kids repeatedly thank you for the experience. Laura was also great at following up with us leading up to the trip. We will definitely be using her services again.

She was very professional and very helpful!

She was very dedicated to ensuring that we had an enjoyable trip without any issues. Always available by phone, text, or email when I had a question or needed to communicate. She is very polite and professional. We will definitely use her services again with our future travel plans.

Laura took care of all the details so we could enjoy a vacation! The itinerary she typed up was so helpful for us. She answered my many questions about COVID and Kids Club and transports so promptly, and she really helped make our first Disney cruise special! She even sent our boys little Disney treats for when we arrived to the room!

She planned a wonderful trip for us and our little girl loved it! We had a great time exploring Disney and the parks! She also provided lots of great info prior to that made the trip easier.

Laura was responsive, creative, helpful, thorough, organized, knowledgeable - I could go on and on. She was perfect!

Laura is amazing!!! She gave 110% from the start of planning all the way until we were home. She offered lots of insider tips, guidelines, suggestions and more! Absolutely wonderful experience with Laura!