The best family vacation!
Reviewed By Dami26 - Massachusetts | Traveled to Walt Disney World | Florida | USA
Working with Helen as my travel agent made the entire vacation planning process feel effortless. She was incredibly communicative from start to finish, always quick to respond to questions and keep me updated every step of the way. Her helpfulness really stood out—she took the time to understand exactly what I was looking for and offered thoughtful suggestions that made a big difference in my trip.
What I appreciated most was her flexibility. No matter how many changes or adjustments I needed, she handled everything smoothly and without any stress. Planning a vacation can usually feel overwhelming, but Helen truly made it easy and enjoyable. She took care of all the details, which allowed me to focus on getting excited for the trip instead of worrying about it.
I would highly recommend Helen to anyone looking for a travel agent who is reliable, supportive, and genuinely makes the experience simple and stress-free.
Helen Hummer responded
"Hi Damaris,
Thank you so much for your kinds words!! I am so glad you enjoyed your vacation and hope your photos and videos will keep you smiling whenever you look at them.
I truly appreciate your taking the time to let others know about our working together.
If there is anything I can do for you in the future, please do not hesitate to reach out to me.
Thank you again,
Helen "
✓ I would recommend this agent to my family and friends.
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Our Fabulous Trip to Disneyland
Reviewed By Beth - Virginia Beach, VA | Traveled to Disneyland | California | USA
I cannot thank Helen enough for planning our trip to Disneyland. This was our first trip there and we had no clue on where to stay, what to see and where to eat. Helen set up our room at the Disneyland Hotel which was wonderful and our park tickets. She also recommended quite a few restaurants which were delicious. Helen set up our transportation (Karmel Shuttle) to and from the John Wayne/Orange County Airport who were timely and very professional. She kept In constant communication with us before and during our vacation making sure everything was going well and if we had questions. I would highly recommend her for future vacations. Thanks Helen.
Helen Hummer responded
"Thank you so much for your kind words Beth!! It was an absolute pleasure working together to make your Disneyland vacation special for both of you. I am so glad you were able to enjoy the 70th anniversary celebration going on at Disneyland. I look forward to finding you your next amazing vacation!
Be well,
Helen "
✓ I would recommend this agent to my family and friends.
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Amazing trip!
Reviewed By Jim B. - Grafton, MA | Traveled to Walt Disney World | Florida | USA
Helen guided us in booking our very first family trip to Disney! She took the time to understand our hopes, desires and budget and was very patient from the beginning (providing us many quotes for different options) all the way to the end. She also went above an beyond, booking all of our reservations for the park restaurants and special activities. She did this at midnight on the first day we were eligible to make reservation in order to ensure that all of our top picks were available. She did an amazing job planning our trip and hit a home run in every way! We would highly recommend Helen if you were looking to book a trip in the future. We know we will be! :)
Helen Hummer responded
"Jim,
I cannot tell you how much joy it brought me to hear all about your Disney Vacation! Putting a little pixie dust on your trip is what I enjoy most. I was so hoping that everything we put in place would make your trip extra magical and it made me smile to hear how much everyone enjoyed everything. I love that you have all of your memory maker photos to help you relive your magical moments.
Wishing all the Best, enjoy the rest of your summer!
Helen "
✓ I would recommend this agent to my family and friends.
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A Trip to Ireland Dream Come True
Reviewed By JamieD Boston - Marlborough, MA | Traveled to Ireland | Europe
My partner and I recently went to Ireland. We had a very specific itinerary of the places we wanted to visit and the budget we wanted to spend. Helen was amazing. She was able to give us several different options- bus tours vs driving ourselves, different experiences we may want to have that we had not thought of and the flexibility to get the trip just right. Helen ensured we had the most amazing trip. The hotels, including a castle, were top notch. She ensured that everything was just right for us. I would highly recommend Helen to plan your travel and make your upcoming trip a dream come true like she did for us.
Helen Hummer responded
"Jamie,
Thank you so much for the opportunity to work with both of you on your amazing Irish Adventure. It was so fun working with you to find the perfect fit and when we added staying in a castle, I wanted to stow away in your suitcase.:)
I am so very glad you had an amazing vacation!!
Wishing you all the Best and looking forward to where you will travel next.
Helen"
✓ I would recommend this agent to my family and friends.
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Iceland - Our Bucket List Trip!
Reviewed By SFleer - Centennial, Colorado | Traveled to Iceland | Europe
In July 2025 we journeyed to Iceland (this was both a bucket list and a birthday trip!). Helen made the planning of this so easy and fun! She excels at asking the right questions to tailor trips to your needs/interests. Her responses are always extremely timely, and she shares a ton of additional information which is helpful both in preparation and while traveling. Because of Helen's work, our trip was anxiety-free and a truly lovely experience! We had worked with her previously on domestic trips to Disney, etc. and will continue to work with her moving forward!
Helen Hummer responded
"Susan and Bill,
It was such a pleasure to work together to find you the perfect combination of tours / free time in order for your trip to Iceland to be exactly what you wanted. I was thrilled to hear everything worked out and you enjoyed visiting this very special place!!
I am looking forward to finding out where you will go next.
Thank you for your kind words.
Helen "
✓ I would recommend this agent to my family and friends.
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A Color You Cannot Describe!
Reviewed By Lynn&Dan - New Hampshire | Traveled to Turks and Caicos Islands | Caribbean
This was our first trip to Turks and Caicos. The Beaches resort was expansive and had something for everyone in your family. Turks and Caicos has the most beautiful water that cannot be captured in photos.
Helen Hummer saw to all of our needs and requests. I would highly recommend her to anyone looking to plan a trip!
Helen Hummer responded
"Lynn and Dan ~
These photos are glorious! I wish I could sit looking out at that turquoise water or the beautiful sunset - I cannot decide right now. I am so glad you had a wonderful vacation at Beaches Turks and Caicos. It really is a very special place. Thank you for allowing me to be your planning partner!!
Helen "
✓ I would recommend this agent to my family and friends.
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Helen is the BEST!!!
Reviewed By JSGK1234 - The Villages, FL | Traveled to Castaway Cay | Bahamas | Caribbean
From start to finish, Helen was an outstanding travel agent! Since this was our first cruise, she helped us navigate the whole process which made everything so easy! She answered all of our questions and provided us with tons of important information which made our trip go smoothly! We will use Helen for all of our travel from now on!!
Helen Hummer responded
"Sue -
You just made my day!! It was an absolute pleasure helping your family plan your first cruise, celebrate and create magical memories!! I look forward to working together to plan your next exciting vacation!
Thank you for trusting me with your travel planning needs! :)
Helen"
✓ I would recommend this agent to my family and friends.
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Another wonderful trip by Helen!
Reviewed By Gina P. - Boston, MA | Traveled to Walt Disney World ~ Florida ~ USA
Helen is a true professional! We have now worked with Helen on two excellent trips to Disney World. For each trip, Helen worked with our budget, schedule and needs to put together a number of options for us to choose from. This was so important to us! Having a knowledgeable partner to navigate the complex planning process of a Disney vacation is absolutely key. Once our park tickets and hotel was book, Helen was great about sending us reminders and suggestions for dining 60 days from our arrival. The support didn't end there! She was only a call or email away to ask questions about transportation from the airport to the hotel, Genie + purchase and a helpful package of extras just before our trip (ponchos!) We can't recommend Helen enough. She makes sure you get to enjoy your vacation every step of the way!
Helen Hummer responded
"Gina,
I cannot thank you enough for your kind words!! It is always so much fun working with you to put together the perfect vacation for your family. The photos you shared truly made my day. It is because of guests like you that I l enjoy my job so much!.
Looking forward to planning your next adventure! :)
Helen "
✓ I would recommend this agent to my family and friends.
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We loved it so much we are going again this year!
Reviewed By Ann T. - Shrewsbury, MA | Traveled to Turks and Caicos Islands ~ Caribbean
Helen has been dear friend for years. She kindly offered to help us plan a very special trip for our son, who has beaten cancer three times and had never traveled. We hadn’t flown I. Over thirty years and had no idea how to plan a trip. Helen went above and beyond in every aspect of our trip! From organizing the rooms, flights and all the details, Helen explained and helped make this trip an experience of a lifetime! She even gave us special travel gifts to make our visit special! I also had special dietary needs having celiac disease. Helen made sure there were plenty of gluten free foods for me. The food, service and accommodations were top notch thanks to Helen! We loved it so much we are returning again this spring! Helen is, once again, helping us plan another memorable trip! Thank you, Helen! We love and appreciate you so much! You helped us have our dream trip! We look forward to making more memories again this spring!
Helen Hummer responded
"Ann,
It was absolutely my honor and privilege to help you plan an amazing trip to ClubMed Turks and Caicos which you all so deserved after all you have gone through! Your experience there and your reviews make this Celiac girl want to visit. I am so happy all went so well that you want to go back and bring more family :) The countdown is on and you will be there in no time. Looking forward to your next visit.
Thank you for your kind words!
Helen "
✓ I would recommend this agent to my family and friends.
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Magical Disney World
Reviewed By Angie - Austin, Tx | Traveled to Walt Disney World ~ Florida ~ USA
I would not plan a trip to Disney World with out Helen's help! She made this whole trip magical and easy.
Helen Hummer responded
"Hi Angie,
Thank you so very much for your kind words!! I am so glad you had a wonderful trip! I enjoyed being able to help you plan and make the most of your vacation to Walt Disney World. Enjoy the upcoming Holidays and I look forward to helping you plan another vacation!!
Helen "
✓ I would recommend this agent to my family and friends.
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No Detail Left Out!
Reviewed By Yorkie - Mooresville, NC | Traveled to Florida ~ USA
Helen has planned several trips for us that required an extra eye for detail as they were to celebrate special occasions with our extended family. There was absolutely no detail that was overlooked from transportation, dining, lodging, special events, request for specific tour guides and opportunities for behind the scenes or little-known activities that just added to our experience and memories. Helen sent us gift packages before our trips that were specific to our destination and events-and we used everything! Helen is who I go to exclusively.
Helen Hummer responded
"Joyce, Thank you so very much for your kind words!! I absolutely enjoy every minute on working with you to execute the vision you have for your vacations. I am so glad that I have been able to assist you by adding magic to your travels. Looking forward to our next vacation planning event. Thank you, Helen "
✓ I would recommend this agent to my family and friends.
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Summer Blast at Disney World!
Reviewed By Sara - Shrewsbury, MA | Traveled to Orlando ~ Florida ~ USA
Helen was friendly, professional, and a pleasure to work with! She made herself available by email, Zoom, phone, and even stopped by our house to drop off a travel info packet and goodie bag! She booked our park passes for Disney World and Universal Studios, and helped us to understand Disney's complicated Genie+ reservation system.
Helen Hummer responded
"Sara,
Thank you so much for your kind review. It was a blast helping you all plan such a fun family vacation!! I am so glad you all enjoyed your time in Orlando!!
Enjoy the rest of your summer!!
Helen "
✓ I would recommend this agent to my family and friends.
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So Helpful!
Reviewed By Shannon - Falmouth, MA | Traveled to Orlando ~ Florida ~ USA
She was patient and very helpful with all my concerns and questions and had lots of great ideas for our trip.
Helen Hummer responded
"Shannon,
Thank you so much for the kind words. Planning with you was great fun. I am so glad your family was able to fit everything in and had a great trip.
Looking forward to the next one!
Helen"
✓ I would recommend this agent to my family and friends.
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A truly magical experience!
Reviewed By E - Natick, MA | Traveled to Walt Disney World ~ Florida ~ USA
Helen is an incredible Disney planner. She was very responsive and made our experience very personalized with several phone calls to help us make decisions, a package with goodies and detailed information prior to our trip, and a ton of useful tips about rides and the Disney parks. We would use Helen again in a heartbeat and recommend her highly!
Helen Hummer responded
"I was delighted to help you plan such a fun trip for your family. I'm glad we picked the perfect resort and you enjoyed everything. Disney truly is a magical place and I am so glad you experienced that too!
Thank you so much,
Helen "
✓ I would recommend this agent to my family and friends.
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Fabulous December Disney Trip
Reviewed By Kait - MA | Traveled to Orlando ~ Florida ~ USA
Helen was knowledgeable, timely, and kept me organized. I so appreciated having her as a friendly face and resource!
Helen Hummer responded
"Kait,
It was an absolute pleasure to help you plan your Walt Disney World vacation! I am so glad you had a wonderful trip. Thank you for the kind words,
Happy Holidays!
Helen "
✓ I would recommend this agent to my family and friends.
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First Time Disney Travelers
Reviewed By VanessaJ - Shrewsbury, MA | Traveled to Walt Disney World ~ Florida ~ USA
Helen is so knowledgeable on everything Disney and was such a pleasure to work with! She took so much time with my husband and I educating us on the different types of resorts, the benefits of each, the transportation, the parks, the rides, genie +, lightening lane. Basically she made a very overwhelming process so easy for us and was diligent in securing us all of our dining reservations and Bibbity Boppity Boutique too! She is such a great resource and we will definitely be using her again as we fell in love with Disney and can't wait to go back.
Helen Hummer responded
"Vanessa,
It was an absolute pleasure sharing in the planning process for your first trip to Disney. I am so glad I was able to help you find all the aspects of visiting Walt Disney World to make your trip magical. I am looking forward to making those next trips magical as well! :)
Thank you for trusting me to help plan your vacation!
Helen"
✓ I would recommend this agent to my family and friends.
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New Experiences at Disney's Wilderness Lodge
Reviewed By Mark and Mary - Bedford, MA | Traveled to Walt Disney World ~ Florida ~ USA
Helen was an absolute pleasure to work with. She put in a lot of time and effort to help make our trip magical. We consider ourselves seasoned Disney planners, but with all of the Covid-related changes, as well as Genie+ and park reservations, etc, we decided to reach out and see what she could offer. Her insider information and tips & tricks were incredibly helpful, and her insights led us to a resort hotel that we hadn't initially considered, although it was a place that we've always wanted to stay. We look forward to working with her again.
Helen Hummer responded
"Mary and Mark,
Thank you for your kind words! It was an absolute pleasure helping you plan this vacation for your family.I am so glad we were able to experience Disney's Wilderness Lodge. It is a pretty special place. I enjoyed sharing stories and experiences and truly appreciate all your thoughts on visiting Disney Now. I hope your memories will hold you for a while until we are able to plan another fantastic trip for all of you!
Have a magical day,
Helen "
✓ I would recommend this agent to my family and friends.
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Amazing trip planning!
Reviewed By Rod - Minneapolis, MN | Traveled to Disneyland ~ California ~ USA
It had been twenty years since I'd visited Disneyland. So much has changed in that time. Helen helped me navigate through the entire experience. She not only made hotel and park reservations, she also arranged for special dining experiences, assisted in my adoption of the Disney app, and answered all of my questions, addressed all of my concerns. I highly recommend Helen and will certainly ask her assistance in my future travel.
Helen Hummer responded
"Hello Rod,
Thank you so much for entrusting this very special trip to Disneyland to me. It was my absolute pleasure to work with you! I am delighted your trip was a wonderful experience and that all of our planning made your trip so enjoyable!
I look forward to planning your next vacation with you!
Have a magical day,
Helen Hummer "
✓ I would recommend this agent to my family and friends.
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An absolutely amazing experience!
Reviewed By Joyce - Guilford CT | Traveled to Florida ~ USA
Helen planned our trip to the Galactic Starcruiser Experience for months ahead of time. She thought of every aspect of our trip and considered things that I didn't!!! She made our trip seamless because all I had to do was refer to the itinerary to see where we needed to be. It allowed us to spend wonderful time together with our children creating memories.
Helen Hummer responded
"Joyce,
I thoroughly enjoyed working with you to plan your voyage on the Galactic Starcruiser! I am so glad your family had such a memorable experience and I look forward to helping you plan that next special vacation in 2023!
Take Care and Have a Magical Day!
Helen "
✓ I would recommend this agent to my family and friends.
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An amazing first time STESS FREE cruise
Reviewed By The Estrada's - Gardner MA | Traveled to Bahamas | Caribbean
Helen makes "magic" happen. Our son and daughter in law had asked us to take a cruise with them after our daughter in law's college graduation. There was a mix up on my part because I thought it was happening in two years. I was surprised when they asked us in March to make the arrangements. I have never gone on a cruise and my husband was leaving all of the arrangements for me. STRESS! Where was I to begin? I looked at the site and was overwhelmed by the information. I knew Helen was a travel agent and I was hoping she could help me. No, it was even better she was a miracle worker! I gave her a call, she said no worries and it was exactly as she said - NO WORRIES. We talked about what we were looking for as far as rooms, meals, buying drink packages before the cruise for save money, etc; she left no stone unturned for us. She kept us informed up to the minute on any changes or if things were going as scheduled. I have never had such a wonderful experience as this one. I
Helen Hummer responded
"Christine,
Thank you so very much for these kind words!! I thoroughly enjoyed helping make it possible for both of you to join the celebration!! I am so glad you had an amazing experience and look forward to planning your next vacation with you. :) I hope you take some time to relive the memories with all of your photos. Talk soon, Helen
"
✓ I would recommend this agent to my family and friends.
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Such a memorable trip!
Reviewed By RR - Shrewsbury, MA | Traveled to Orlando ~ Florida ~ USA
Absolutely a pleasure to work with. Helen helped pull off a last minute trip so smooth!
Helen Hummer responded
"Reema,
Thank you! You were absolutely a pleasure to work with. I would welcome the opportunity to help you plan another vacation for your family! "
✓ I would recommend this agent to my family and friends.
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Best trip by far!
Reviewed By KrissyB - Shrewsbury, ma | Traveled to Walt Disney World ~ Florida ~ USA
Helen was a wonderful help! Her expertise in knowing what reservations and needed and keeping us updated as guidelines changed quickly was so helpful. She truly made the trip better and more enjoyable for us!
Helen Hummer responded
"Thank you Krissy! It truly was my pleasure to work with you to plan a magical vacation for your family! It was so much fun planning so many fun things so the boys would enjoy every minute.
Thank you for trusting me to assist you with the planning.
Helen Hummer"
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO