The Disney trip of a lifetime!
Reviewed By Rebecca Simkins - Amherstview, Ontario | Traveled to Disneyland | California | USA
If you haven't booked a trip with Lisa, you are missing out! Our Disney trip was truly magical, and the family vacation I had envisioned in my head actually came to full fruition because of Lisa. She was phenomenal! Lisa answered all my questions, big and small, and 100% sometimes stupid, she had the answers, all of them! And the best part - she continued to be there during our trip! Asking us if we needed anything, asking how it was going, wanting to see pictures and providing extra tips as they were happening! As I navigated our next Lightning Lanes after checking into them, and mobile ordering food before jumping on the next ride, Lisa had walked us through the entire Disney App, what to do when, where to click for what. It was so smooth, we cannot wait to go back! There is no possible way we would have had these memories if it wasn't for Lisa ??
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most memorable trip to Disney
Reviewed By Ontario Quebec buddies - Florida | Traveled to Disneyland | California | USA
Lisa was contacted by my daughter in law and she worked with both our families (Ontario and Quebec) to organize our trip. She also booked our sit down restaurant requests and special rides. She advised and booked a scooter for me to use around Disney and advised us where to order groceries for our room. Lisa made our trip so easy to plan and a flawless check in experience.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First family trip to Disney!
Reviewed By Lindsay - Kingston, ON | Canada | Traveled to Florida | USA
We had the most magical family trip to Disney, and it was all thanks to Lisa! From start to finish, she made the planning process so smooth and stress free. Her knowledge and guidance were absolutely invaluable. She took care of every detail, from park tickets to resort reservations and even helped us with dining bookings, which made a huge difference in our experience.
Lisa’s recommendations were spot on and helped us make the most of every moment. We created so many amazing memories, and there’s no way we could have done it without her. If you’re planning a Disney trip (or any vacation!), we can’t recommend Lisa enough. She truly made the magic happen!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Absolutely Phenomenal Family Vacation from Beginni
Reviewed By The Noels - Mississauga, Ontario CAN | Traveled to Orlando | Florida | USA
Lisa was FANTASTIC! So helpful and knowledgeable! She answered all questions so very quickly and was always there whenever we needed anything! We are so grateful for her help and guidance! We will definitely reach out to her again for our next trip! Thank you Lisa! xo
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
March Break Escape to Punta Cana
Reviewed By Jamie - Ontario | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa helped us book an amazing trip to Punta Cana in a relatively short time window. She is an excellent communicator and her response time to emails was fantastic. In choosing a location - resort she offered many choices and framed each choice with honest pros and cons which we truly appreciated. During the booking process she was willing to walk us through the booking late on a Sunday night which was above and beyond what many agents might do. Prior to our departure she dropped off a bag full of goodies to be used on our vacation and ensured that we had everything in order prior to departure. Our whole trip was organized by her on an app which was updated by her with any changes regarding our booking. Overall, she was a pleasure to work with and we have already recommended her to friends who are also extremely happy with her service.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a Lifetime!!
Reviewed By Katherine L - Toronto, Ontario | Traveled to Disneyland | California | USA
From the minute I contacted Lisa about our Disney trip I knew we were in the best hands! Her incredible knowledge of the parks and resorts was invaluable. Lisa walked me through every step of the planning process and took care of every detail. She explained everything, from the pros and cons of different options to how best to plan our days in the parks. All of her suggestions turned out to be wonderful. My son is also autistic so Lisa gave us several options for accommodations as well. It truly was a magical vacation and that was all because of Lisa. She took all the stress out of planning our trip. I could not have done this without her. Thank you for everything! It was a trip we will never forget!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney Trip 2025
Reviewed By OctoberFire - Belleville, Ontario | Traveled to Orlando | Florida | USA
My family stay at Animal Kindom Lodge Hotel. For 7day trip. We had park passes for each park. I had a wonderful experience working with and planning my family Disney Trip.
Lisa was so helpfull with her knowledge and experience planning every detail our Disney itinerary just the we
had visioned it. I had so many questions and, Lisa was always available to guide me each step of the way.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The best trip
Reviewed By star - Etobicoke, On | Traveled to Bahamas | Caribbean
Lisa was very helpful, we decided last minute and she was always there all the way. She is always available whenever u needed her. Thank you lisa, it was the best trip for my family!!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Dream come true!
Reviewed By Alyssa J - Mountain Grove, Ontario | Traveled to Orlando | Florida | USA
Lisa was a god send. Planning for Disney was so overwhelming at first, but Lisa took so much guess work out of it, gave us so many tips and tricks and was so pleasant to deal with. She was quick to respond, went above and beyond with info that we may need and I'd recommend her to anyone! Our dream trip happened so effortlessly with her help and we are so thankful.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
So many magical memories made!
Reviewed By Tera - Ontario | Traveled to Orlando ~ Florida ~ USA
Lisa was helpful, attentive and informative! We are so grateful for all of her help, tips and tricks.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney World Trip Success!
Reviewed By mbr - Lasalle, On | Traveled to Walt Disney World ~ Florida ~ USA
A million thank yous for all you did to ensure we had a magical vacation. Your expertise and knowledge was so appreciated. Any question, big, or small, you were there for us.
We had a fantastic time and you were instrumental in taking care that we had the best Disney World experience!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Excellence all around!
Reviewed By Steph - Toronto, Ontario, Canada | Traveled to Orlando ~ Florida ~ USA
We booked a family vacation of a lifetime with Lisa. We booked a 2 day stay at Disney Pop Century Resort, a day at Universal Orlando, and a 7 day Disney cruise all with Lisa's assistance. Her attention to detail, suggestions for experiences, ground transport, as well as her detailed itinerary were the reason why our trip was so smooth. We will 100% be working with Lisa again!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
BEST trip ever!
Reviewed By Robin - Belleville, Ontario | Traveled to Florida ~ USA
Lisa was absolutely amazing to work with! This was our first trip to Disney and with her support, she took away the stress and anxiety of planning. She provided an itinerary for the week which was AMAZING to have and was available to answer the many questions we had!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best TA Ever!
Reviewed By MattC - Kingston, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
Lisa always answered questions quickly and knows her stuff! She was on top of everything from promos to bookings. Recommended some amazing services. 10/10
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Disney 2025 is going to be EPIC!
Reviewed By Rebecca S. - Kingston, Ontario | Traveled to Orlando ~ Florida ~ USA
Lisa organized a Disney trip for myself, hubby, 4 kids as well as 2 grandparents. Lisa was extremely helpful with connecting both our Disney apps, organizing the same hotel with different suites, which parks we'd want to do, park hopper, water days, it seemed so stress free with having Lisa plan our trip! While it's still a year away, Lisa has answered all my emails within the same hour, answered my phone calls while she's been on a vacation herself, and left me feeling extremely supported and reassured my question, while I know are stupid, are valid! I'd recommend Lisa to anyone looking to have an agent book their trip!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best trip, EVER!
Reviewed By Disney trip - Kingston, Ontario, Canada | Traveled to Disneyland ~ California ~ USA
Lisa is a very kind and welcoming person. Very professional and extremely knowledgeable, in particular when it comes to all things Disney and Universal Studios. I loved working with her. So helpful. Our trip would not ne same without her. Really a stand out and I want to give more then 5 stars for her excellent service. I would for sure recommend her.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Family Vacation!
Reviewed By Susan - Ottawa, Ontario | Traveled to Orlando ~ Florida ~ USA
Lisa was amazing to work with from start to finish! She is very professional and detail oriented. We had so many questions and Lisa was always extremely quick in her response which was always very appreciated. We were a party of 7 with 3 little ones and she made sure this was a truly magical vacation with so many great ideas to make sure we all had special memories of our time together in Disney world! Lisa is helping us plan our next adventure!! I can’t recommend her enough!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our family trip of a lifetime
Reviewed By Dar - Belleville, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
The word that comes to mind when I think of Lisa and her work is AMAZING!!! She helped from the decisions of where and when to go right to the day before we left.. she provided instant answers to my every question and made me feel comfortable about the exciting trip to Disney. She wanted my Grandaughters to have as much fun as I did- thanks to this amazing lady we had a family trip of a lifetime!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip to Disneyworld!!
Reviewed By TEJS - Kingston, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
Lisa was great to work with. Very knowledgeable about Disney resorts & parks. Answered all of my questions , and helped me booked everything to make our vacation truly magical!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best first family trip ever!
Reviewed By The Glandon’s - Petawawa,Ontario | Traveled to Florida ~ USA
Top notch; always kept us up to date with any changes that were happening and an excellent day tonday plan with hints and tips for each place we went.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our First Disney trip was amazing thanks to Lisa
Reviewed By Prezeau Family - Combermere, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
I am so grateful to Lisa for all her help, guidance and knowledge with booking our Disney trip. She made our trip a huge success by helping us plan our visit. We had a plane delay and missed our dinner reservation and I reached out to Lisa on the plane and she took care of everything for us. I highly recommend Lisa for your vacation planning.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome last-minute trip to Universal and Disney!
Reviewed By SJ - Kingston, Ontario | Traveled to Orlando ~ Florida ~ USA
Lisa was amazing to work with - she responded quickly to all of our questions and gave great advice.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Magical experience!
Reviewed By Amanda G - Ottawa, Canada | Traveled to Walt Disney World ~ Florida ~ USA
Lisa was fabulous to work with. We have her a big lists of needs for our young family. She helped us find there perfect resort at Disney World. It even exceeded our expectations with location to transport, the pool and amenities! We even had two bathrooms. We loves the little tips she had to make the week smoother. She was even able to find us information of accessibility for our children with needs.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Incredible Trip of a life time!!!
Reviewed By LeighAnn - Kingston Ontario | Traveled to Orlando ~ Florida ~ USA
Best experience ever! Lisa was very detailed when planning the trip, provided a lot of education, assistance and was always available to answer questions. She took the time out of her busy family schedule to teach me the Disney App, discuss how to plan our way through the parks, best days to go and not go, other experiences to do while at the parks etc. She set everything up- we literally showed up, no stress no mess and just had the time of our lives. We did all 4 Disney parks (Epcot, Animal Kingdom, Magic Kingdom and Hollywood Studios. We even experienced the Mickey's Magical Christmas Party- INCREDIBLE! We stayed at the Pop Century Resort. It was beautifully laid out- great food, great service. Rooms were small but we were barely in the room. Disney is about the experiences. The Staff- also known as Cast members were so friendly, eager to help. Afterwards we moved to the Hard Rock Hotel and experienced the Universal Club Level. We were close to both Universal Parks.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most memorable family Disney vacation!
Reviewed By Cris - Ontario | Traveled to Orlando ~ Florida ~ USA
Where to begin... Lisa was absolutely amazing to work with. She definitely went above and beyond for our family. It's amazing to work with someone who truly loves her job, and genuinely wants you to have the most memorable trip. Lisa is very knowledgeable, personable, and approachable. She made herself available to chat or text whenever we had questions or concerns and set us up for the best family vacation we could have. Our job was to go and have a wonderful time! Thank you Lisa for all your tips and tricks, hard work, late nights and early mornings! We had the most amazing family trip and made memories to last a lifetime! I can't say enough about Lisa, would highly recommend her to everyone!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
It was the Wonderful World of Disney!
Reviewed By Shaw Family - Upper Hainesville, NB | Traveled to Walt Disney World ~ Florida ~ USA
Lisa was the best to work with! She went above and beyond for my family while planning our Disney vacation by helping out with travel questions beyond Disney World. There were many personal touches such as setting us up with a local driver for transportation to and from the airport, personal itineraries hitting the highlights of each park, live updates on flight delays or gate changes, to name a few. Lisa took the stress out of the whole experience. Personal phone calls were also made to help with any questions I had. I will definitely contact Lisa again when going to Disney!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The Only Way to do a Disney Vacation
Reviewed By Stever427 - Holland Landing, Ontario | Traveled to Florida ~ USA
If you are planning a Disney Vacation, working with Lisa is definitely the way to go. The convenience of booking, from the Disney hotel reservation, to dining, to travel to and from the hotel, and park reservations is great. Lisa is very knowledgeable, responsive, helpful and replete with great advice. The package of information and insider knowledge she provides is wonderful and very helpful. If you are planning a Disney vacation this is the only way to go for the best possible outcome.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent
Reviewed By Helena - Kingston, Ontario | Traveled to Orlando ~ Florida ~ USA
Great service from initial planning to trip completion. Lisa makes it easy to plan a Disney vacation even though sometimes it can feel like you need a degree in Disney planning.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing 10 days at Disney World
Reviewed By Z Family - Kingston, Ontatio | Traveled to Walt Disney World ~ Florida ~ USA
Lisa is unbelievable. She planned such an amazing trip for my family. From day one planning to taking my texts while on trip Lisa was so accommodating and helpful. All the little details she took care of really made the difference. I can't even imagine how the trip would have been without her guidance and help.
Lisa Gerlsbeck responded
"Wow, thank you for such a glowing review! It makes me so happy to know that I contributed to your family creating such a memorable trip. I can't wait to help your family make future Disney memories."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An Amazing and Memorable Trip
Reviewed By Jess - Ontario | Traveled to Universal Orlando ~ Florida ~ USA
Wow! Lisa works with you every step of the trip, answering questions and providing tips and tricks for a seamless vacation. From the initial call to understand what you’re looking for to follow up emails, and finally an app with all the details of your trip. We were blown away with the services provided at zero cost. We had an incredible trip to Universal Studios - if this is a destination for you, work with Lisa!!!!!
Lisa Gerlsbeck responded
"Thanks Jessica for the kind words!
It was such a pleasure to work with you and I am so happy you got to create some amazing memories!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A once in a lifetime trip
Reviewed By G - Kingston, Ontario | Traveled to Florida ~ USA
Lisa was a pleasure to work with in planning our first trip to Disney World. She is very friendly, knoweldgable, easy going and wealth of knoeledge for all things Disney. She from the get go understood the importance to me and my family of this once in a lifetime trip and took the stress out of the planning and inserted the excitment and the joy. I would and have recomended Lisa to anyone looking to make a similar adventure.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
We highly recommend working with Lisa!
Reviewed By Andrea - Kingston, ON | Traveled to Universal Orlando ~ Florida ~ USA
Working with Lisa was excellent! I had a lot of anxiety about planning our Disney & Universal trip - everything from where to start, where to stay, where to eat, what the kids would like/not like, etc - the questions were endless! Lisa expertly asked us the right questions and then gave options for us to consider taking everything we were looking for into account. She was extremely responsive (even during our trip when changes were needed) and knowledgeable. Her help really took the stress out of planning our trip and it was epic! We all had a wonderful time. Would highly recommend working with Lisa!
Lisa Gerlsbeck responded
"Your review made my day! I'm so glad that I was able to help you have a stress-free and enjoyable family vacation. Thank you for choosing me as your travel planner and for sharing your experience with others.
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing vacation!
Reviewed By Jacki - Kingston | Traveled to Orlando ~ Florida ~ USA
Lisa was phenomenal to work with. She took all of the stress out of planning a Disney/Universal vacation. She planned our entire trip and sent us a very helpful day by day itinerary with tips and tricks for each park.
Lisa Gerlsbeck responded
"Thank you so much for taking the time to write such a kind review! It was an absolute pleasure helping you plan your family vacation. I hope you have many magical memories from your trip!
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Magical First Trip
Reviewed By Carlene - Woodstock, Newbrunswick | Traveled to Walt Disney World ~ Florida ~ USA
Having never been to Disney World, Lisa made my first trip a breeze! It was MAGICAL. I have no other words except that to describe it. She snagged everything I wished for including some Enchanting Extras. I am already planning for a 2024 visit back. Thank you for everything Lisa!
Lisa Gerlsbeck responded
"Thank you for your kind words and for sharing your positive experience with others. It was a pleasure working with you and I hope to help you plan your next adventure soon!
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome trip, everything we dreamed it could be.
Reviewed By Borgsy - Napanee, Ontario | Traveled to Orlando ~ Florida ~ USA
Lisa was very knowledgeable about the whole Disneyworld experience. I had many questions and she provided the answers in a timely manner. Even when I had a very specific question, she was able to consult with her coworkers and find me the correct info I needed. I have already recommended her to a friend planning a similar trip next year.
Lisa Gerlsbeck responded
"Thank you for taking the time to leave a positive review - it means the world to me. It was a pleasure to work with you and I loved seeing all of your wonderful photos. I hope we get to work together again in the future making more magical memories come true,"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best. Trip. Ever!
Reviewed By Amanda - Ottawa | Traveled to Orlando ~ Florida ~ USA
If you're looking for someone knowledgeable to help you plan a trip of a lifetime, Lisa is your girl! I was overwhelmed with the amount of information you need to plan a successful trip to Disney World and without Lisa, it never would've went so smoothly. She listened to what we were hoping to get out of our trip and used her expertise to tailor all the details to our family. She answered all of my questions in a very timely manner and went above and beyond by making useful suggestions, booking meal reservations, car services etc.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Trip to the Happiest Place on Earth
Reviewed By Jen - Oshawa, ON | Traveled to Disneyland ~ California ~ USA
From the minute we decided to go to Disneyland until we came home Lisa was there for us. She answered all our questions and made suggestions to make our trip better, and she was right. Her suggestions enhanced our trip. By having someone book this trip who has extensive Disney knowledge and training from Disney Lisa makes planning the trip easy and fun, without all the work of doing it yourself. While this trip took us to California, Lisa is also very knowledgeable about many attractions in the Orlando area. Looking forward to book our trip. Thank you Lisa.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great trip to Disney!
Reviewed By Mel - Ontario | Traveled to Disneyland ~ California ~ USA
Lisa was on top of our booking from start to finish. Our trip was delayed a few times due to Covid, but when the time came, she was there to help with it all. She's professional, organized and wonderful to work with. She kept us informed about various details and provided an itinerary with her tips and tricks. Will book with Lisa again!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Magical Trip
Reviewed By EricaS. - Kingston | Traveled to Disneyland ~ California ~ USA
We just wanted to thank you so very much for helping us such a wonderful trip to Disney! We had a blast!! The kids loved every ride, meet-and-greet, parade, experience…just everything!! Even our littlest went on every single ride he could (the true trip MVP).
We look forward to enjoying all of our many pictures (memory maker FTW!) and reminiscing on all of our wonderful memories.
Thank you again for your attention to detail your prompt and helpful replies and your enthusiasm throughout this planning and vacation process. You made planning this trip easy with all of your extensive knowledge and helpful tips. We really feel we were able to maximize on our time in the parks due in part to your tricks/suggestions!
We can’t wait to do it all again in a few years to come (and when the kids are older so we can go to Universal!)
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
