Virgin Voyages Expert

Kelly was a pleasure to work with for our 9 day cruise from San Juan to NYC. She was extremely knowledgeable, efficient, and thorough. She also obtained better pricing than we could achieve by booking a cruise directly. We highly recommend her.

We just completed our 6th cruise with Virgin and already booked another. Kelly makes this project so smooth to plan and execute. I know if we have any questions, we will receive almost an immediate response from her with a solution or suggestion. She has saved me personally hours on the phone trying to set up our family trip on RC..with 13 people to connect, I no longer have to stress about anything...I just send a note or call Kelly. As the old saying goes, her services are the best thing we discovered since sliced bread!!! Hubby and I solidly recommend her services...you won't be sorry.

Kelly - Thank you for assisting us with our Virgin Voyages adventure. Helping with cabin selection and answering the many questions we had along the way. Knowing that Kelly Roma cruises and knows the ships was a big added benefit.

This was our first cruise on Virgin. Kelly was very helpful in booking everything for us and making the process stress-free.

Our first time on Virgin and it won’t be our last. We were very happy with the ship, staff, and food. Kelly set up our trip and was great from start to finish.

I found Kelly based on internet recommendations for a Virgin Cruise First Mate and I am so glad that I did. She is extremely knowledgeable, efficient and offered better pricing that I found on the Virgin website or another travel agency. For what I've experience so far, my guess is that she will continue to be a valuable resource for us as we plan our cruise vacation. Highly recommend working with Kelly Roma.

Overall another relaxing trip on VV..this time Brilliant Lady. Having our TA available by phone/text really allows us to enjoy the cruise and prior plans without concern…knowing she is there for us makes our cruising stress free.

Kelly is easy to work with and helped with changes throughout the trip. I had someone decide not to go on original trip, so I pivoted and went on a different trip and added someone else to the cruise. I had great perks too! I am using her for my next two cruises!

I connected with Kelly Roma in 2024 regarding a cruise that we wanted to take with Virgin. She gave me some helpful tips and again while I researched a cruise for 2025. She booked our 2025 and 2026 cruise and we could not be happier with her knowledge, availability and patience with answering all of our questions.

Girls Cruise on Virgin Voyages to Key West and Bimini. Everything was planned and set up at your desire to participate. Much planning had gone into this. I just had to show up and ENJOY! Kelly is such a hard worker and puts her all into making sure you have the best experience. I would highly recommend her

Kelly is absolutely amazing! She is extremely prompt and thorough. No matter what I throw at her, she has it covered. I have sent several friends and family members to her and each one says the same thing. Couldn’t ask for a better agent.

We have been using Kelly for our many Virgin trips and also RC…I can count on her to promptly respond to any questions and come up with solutions when needed. She save me hours on the phone with the cruise lines to get matters dealt with . I would not use anyone else.

I never had a travel agent - until I began cruising with Virgin - and I have not looked back. I found out about Kelly through recommendations in a Facebook group and now have referred countless others to her that I have met through the TEN Virgin Voyages I've booked through her - with many more coming. She is attentive, supportive, ensures I'm getting the best possible deal, even knows where I want my room on the ship and is so amazing I even hang out with her when we are fortunate to get to travel on the same sailings together! I've gotten to know her extended family, which are just as amazing - a testament to Kelly's true character. I once thought travel agents added complications to my bookings - but Kelly makes it all easy!

Kelly is amazing! I have and will continue to recommend her for your travel needs. Especially with Virgin Voyages, believe me when I say she can answer any question about them. She has booked 2 of my Virgin cruises and working on a third. I’ve sailed with her too and can’t wait to do so again.

We Have planned one cruise with Kelly and have another group cruise booked with her. She is very responsive, gets back to me with all my (too) detailed questions and understands what we want and helps us book it.

I've booked 4 cruises with Kelly (1 being for family members) and have had a very easy time with the booking experience as well as with getting answers to all my random questions. She is super responsive, and always willing to see what she can do to help. She always has a creative way of solving any unforeseeable hiccups, so I have stopped stressing about vacation planning. I know Kelly has me covered!

I had such a wonderful experience working with Kelly Roma as my travel agent! She was extremely helpful throughout the entire process and always quick to respond to my questions. I really appreciated her patience as I worked through different options and ideas. She made everything feel easy and stress-free. Kelly was very clear with expectations, which gave me confidence in making decisions, and I never once felt any pressure to purchase before I was ready. If you’re looking for a travel agent who truly listens and makes planning a trip enjoyable, I highly recommend Kelly!

My wife and I have used Kelly for a previous Virgin Cruise, so when we decided to do a Greek cruise, we knew who to call. Kelly got us a great room and a little extra on-board credit. Thanks! And keep up the good work!

I needed help with an upcoming trip while I was traveling for the Thanksgiving holiday. Kelly patiently spent time on the phone with me even though it was her holiday, too.

When I booked my first trip with Kelly Roma, the cruise company changed their policy of 10% off if one payed in full within a certain time period of booking. They changed it over the Thanksgiving holiday. Kelly answered my emails, and even took a phone call from me to get my payment done before the change took place.

I’ve worked with Kelly on several VV sailings and she is always incredibly helpful, knowledgeable, and quick to respond.

Kelly was very informative, responsive and a pleasure to work with. Look forward to planning another trip with her!

She was so helpful in arranging for my hubby who has some walking issues..she knew who to talk to and what we needed..drove to Fl, then flew to PR then on to the ship..could not have done it without her guidance..and not just on one cruise..we did 4 with her help..and she was always available for help.

I highly recommend Kelly Roma as a cruise travel agent! She has booked several amazing Caribbean and European cruises for me and my family on Virgin Cruise Line. Kelly’s expertise and dedication have not only saved us hundreds of dollars but also secured us fantastic onboard perks that made each trip even more memorable. She’s professional, knowledgeable, and always goes the extra mile to ensure we have a perfect experience. If you're planning a cruise, Kelly is definitely the one to call!

I've been on 2 cruises with V.V. and Kelly helped me both times. She makes the process so simple and quick. For my third cruise I used her again, seamless process. Unfortunately I had to cancel this last one and Kelly went above and beyond to make sure I received my credit to my account. I never would have seen that credit without her help. She is so amazing. I already have my next one booked with her and can't wait!

We dot usually like working with agents but Kelly is our exception. Kelly always makes our booking do easy and she is do quick to respond --we are amazed.

Kelly has been perfect in every way. We have booked 6 cruises with her as our travel agent. We've gone on 4 and everything has gone smoothly. I have two more booked and will continue to use her to plan my travel.

Kelly is very efficient and works very hard to accommodate her customers. Initially, she booked our group all on the same floor. When I added my daughter as a third passenger, she helped me obtain a very adequate exchange of cabins.
Kelly knows the business well and when new questions come along, she makes every effort to provide the correct information. Even when she’s off, she responds to inquiries. Excellent travel advisor.

Kelly has been amazing to work with! She is always prompt to answer, has great suggestions and definitely has the best Virgin deals out there! She does all others too though! 😉

Kelly answered the phone the first time I called to inquire about booking a trip with Virgin Voyages in June 2024. I usually do all my own planning, but I didn’t know much about Virgin Voyages. Kelly helped my three friends and I book two cabins in locations we wanted. About four months after we booked, Virgin came out with new pricing and extra perks. Kelly emailed us all to say she rebooked us under the new offers which saved us around $470 each plus a large bar tab. She went above and beyond without us even asking. I would highly recommend Kelly to help you get the most out of your travel plans.

Kelly Roma was key to putting together this cruise for 6 girlfriends. We didn't know anything about Virgin voyages and weren't really sure what we wanted. She kept in touch through email to all 6 of us, got us rooms together (and switched around roommates.) We got a bar tab and sailor loot to make our trip fantastic and a real bargain.

Kelly is amazing. She is quick to respond, takes care of any issues you may have and finds the best deals.

We have booked several cruises with her and she is nothing short of amazing. She has extensive knowledge, having sailed on the cruise many time. Also should any problems arise, she takes care of it for you.

Kelly has booked several cruises and land trips for me and my family. She is always prompt in answering any questions I may have and she also goes the extra mile!

A travel agent that is easily accessible to the client. Kelly is very quick to respond to emails and makes booking a vacation very simple.