We just returned from a Royal Caribbean cruise to the Western Caribbean, and thanks to Keith, we had a fabulous time! Initially, we had some concerns about cruising as well as some specific requests, so we knew we wanted to work with a travel agent. I was delighted to read all the glowing reviews here and felt confident about contacting Keith. He listened carefully, quickly put us at ease and gave us several exciting options to consider. He was always friendly and professional and would promptly respond to our calls and emails (even on the weekend of his son's wedding!). From start to finish, he made everything effortless including coordinating the flight and hotel reservations we made with the ground transportation and cruise reservations he made. Because of Keith's knowledge and experience, he chose the most perfect stateroom for us in the ideal location (Deck 8, Central Park neighborhood). We were ready to start planning our next cruise even before we got home! We'll definitely work with Keith again!

Keith was exceptional to work with in planning a once in a lifetime trip. Looking forward to planning the next adventure!!!

Both my dad and I have booked with Keith. This is my first time using a travel agent and it made a world of difference. He booked my dad’s cruise and my trip to Punta Cana. Keith gave multiple options with everything that I was asking for, and I could not believe how affordable the packages were. I just returned from my trip and everything from the flight, to transfers, to the all inclusive resort was taken care of. When I had a couple questions during my vacation, he was very quick to respond. I’m already talking with him about options for my next trip!

Kieth helped us plan our plan our second vacation to Punta Cana. Once again, Keith's booking process was simple and his follow up was excellent. He was there for us every step of the way and answered all of our questions promptly. We will definitely use Keith's assistance for all of our future travels.

Keith did a great job in booking us, keeping us informed of any changes, and answered any question we had prior to the cruise very quickly! We have taken several cruises and this was right up there as one of the best.

Thank you very much, I had one of the best weeks of my life. Everything went smooth.

We wanted to do something different this year for my birthday so at the last minute we thought why not a cruise? We live in Florida so good options should be available. After chatting with Keith he came up with some good choices that resulted in a perfect experience! We are looking forward to planning our next cruise with Keith.

Always available and looking out for our best interests. Our trip was fantastic. Great weather, great rooms, great staff and food, food, food.

Keith was great to work with. Timely responses, thorough with details and updates, and clear communications. We booked an Eastern Mediterranean cruise through him and it went very smoothly. It was our first cruise and he knew the ins and outs and had lots of helpful advice.

Keith responded to all of our requests and delivered a terrific experience. There were no glitches and we were very pleased with AMA, the cruise line he found for us so late in the season. Highly recommended.

Keith was an exceptional travel agent who planned our trip to Greece. He made the entire process incredibly easy for us. His professionalism and friendly demeanor made planning our trip a breeze. He was attentive and ensured the whole process was straightforward for us. I highly recommend working with Keith!

We contacted Keith about a friend's destination wedding. We gave him the resort name, and he was able to get us into a fabulous room that had an infinity pool attached. Keith has responded to our emails, concerns and questions so quickly and with great patience. I will only be booking my future vacations with Keith!

Kieth helped us plan our first vacation to Punta Cana. We discussed our vision of the vacation and his recommendations were excellent!! Keith's booking process was simple and his follow up great. He guided us through everything. We will without a doubt be seeking Keith's assistance with our future travels.

Keith has helped me plan three cruises to date, the third one will happen later this year. He is always professional, friendly, knowledgeable and available to answer questions, before, during and after the trip. I have no doubts or concerns when dealing with him. I have and will continue to recommend him to anyone that is looking for a travel agent that will never disappoint!

Words cannot express how impressed I was with Cleveland Cruise and Travel and more importantly with our travel coordinator, Keith Nootbaar! My husband and I wanted something special to celebrate with family on our 50th wedding anniversary. At our first meeting Keith said not to worry, I will take care of everything, AND HE DID! Ground transportation, airline and cruise reservations, hotel accommodations and our anniversary vow renewal ceremony, with the captain of the ship! Nothing was left to chance and Keith was available day and night, every step of our beautiful journey! If you want the best, give Keith a call, you will be well pleased!!! My family and I thank you Keith from the bottom our hearts!

Keith is fantastic! He is prompt and polite with his replies. He gave us a plethora of choices to pick from. He communicated with us frequently and always answered our questions.

Keith booked us an amazing trip to Dublin, Amsterdam, and London and we could not recommend him more highly! When we initially spoke with Keith we told him the countries we wanted to visit, our budget, and how we wanted to allot our time in each location. Within a matter of days, he provided us with a detailed itinerary of hotels and flights and plenty of recommendations of things to do and see along the way. He was extremely friendly, easy to work with, and always got back to us quickly with any questions we had.

We only had one hiccup during our vacation - and it was completely stress-free with Keith's help. Our train between destinations was cancelled due to rail strikes. But one quick email to Keith and he had it resolved for us within a few hours. We didn't have to worry about a thing except continuing to enjoy our vacation.

We will definitely be contacting Keith for our next trip and will gladly recommend him to our friends and family on their own adventures.

Keith was a pleasure to work with! Very thorough and quick to respond to all my questions! He is my official travel agent now!!

Working with Keith was great! He answered all of my questions quickly and with a lot of detail which I appreciate ! He helped calm all of my nerves about traveling during COVID. Highly recommend!

Keith is very knowledgeable, professional and and an invaluable resource in arranging our travel plans

Keith made everything super easy. We had to postpone due to COVID 19 and Keith made sure everything was taken care of.