Renee Piercy, Travel Agent in Chattanooga, TN

Renee Piercy

Chattanooga, TN Travel Agent

Renee Piercy

Chattanooga, TN · 7 Years of Experience

MONARCH CUSTOM TRAVEL, an independent agent with WorldVia, a Travel Leaders Agency
4.9
(14)
100% Recommended
Renee is the best! She knew when to start reserving flights, hotel rooms, and tours. She took what I was looking for in my trip and... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Hawaii, Cancun, England, France, Germany

Interests:

Historical Sites, Castles & Cathedrals, Cruises, European Culture, All Inclusive

Suppliers:

Royal Caribbean, Globus, Delta Vacations, Princess Cruises®, AmaWaterways

About Me

Europe, Hawaii and Cruise Expert

I love travel!  I love planning travel!  Whether it be my own trip or for others, I take real joy in putting together a trip that will be memorable for all who go.  I have been to over 17 countries in Europe, South and Central America and the Caribbean. My love of history drives me to seek out amazing sites such as castles, cathedrals, monuments and archaeological sites. For me, travel is not just sightseeing, but becoming immersed in a location and culture. I want to share that love for travel with my clients and provide them with a unique vacation experience that they will always treasure.

 

www.monarchcustomtravel.comm

CLIA #00355966

European Classics

Château de Chenonceau, France
Château de Chenonceau, France

I love traveling to Europe. I have been fortunate to visit several countries including England, France, Germany, and Italy.  I have a love a history, so it is always exciting to me to stand where so much of it took place.  From the Tower of London to the Doges Palace in Venice, Europe holds a special place for me and I can not wait to return each time.  If you want to experience the thrill of a modern Munich or just enjoy the views from a Scottish hillside, it would be my joy to help you plan a trip of a lifetime.

REVIEWS

Rating: 4.9
14 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 14 reviews

Amazing European Trip!
Reviewed By Sean - Chattanooga, TN | Traveled to Paris ~ France ~ Europe
Renee is the best! She knew when to start reserving flights, hotel rooms, and tours. She took what I was looking for in my trip and provided the best possible experience. Renee is very knowledgeable of both Paris and London, which proved extremely useful when determining the best hotels/prices and planning each day. She's very accommodating and worked around my schedule to get everything booked and paid, both for me and my friend living in Paris. She even helped find a last minute chocolate making class the day before the trip. It was a blast! Renee notified me of connecting flights and delays. During the trip, she was available for reminders, helpful tidbits, and provided other points of interest that I could visit. I had an issue viewing my tour tickets online. Renee immediately tried to resolve the issue. We got it fixed, and I was able to get to all of my scheduled tours. Overall, she helped set up a truly memorable trip. I 100% recommend her and look forward to my next trip.
Renee Piercy responded
"Thanks so much! Always a pleasure to work with you! I can't wait to help plan you next big adventure!!!"
I would recommend this agent to my family and friends.
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One of my best vacations!
Reviewed By Kea - Chattanooga, Tennessee | Traveled to Hawaii ~ USA
Renee was professional, knowledgeable and super easy to work with. She provided efficient follow up and great communication! Our trip was excellent!
Renee Piercy responded
"I am so happy that you had such a great vacation! I loved planning it with you and can't wait to work with you again soon! Thanks so much!!"
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
So great!
Reviewed By Pam - COLUMBIA | Traveled to Hawaii ~ USA
Renee worked tirelessly to help us with all our needs.
Renee Piercy responded
"Thanks so much! Can't wait to work with you again! It was fun!"
I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Best trip ever - first time in Europe!
Reviewed By TimErika - Chattanooga, TN | Traveled to Italy | Europe
I told Renee we were looking for something special for our 20th anniversary and that we had dreamed of going to Italy, but I had no idea where to even start. After a brief interview, she put together the trip of a lifetime, complete with first class accommodations, transfers, trains, and tours. We had a wonderful and stress-free time. Things were seamless. We will never forget it. I am afraid of Italy no more!! It was all that we dreamed of and more. Thank you so much, Renee!!
Renee Piercy responded
"It was my pleasure to help you with your trip. I am so happy you had such a wonderful time. I can not wait to work with you again! Thanks for everything!!"
I would recommend this agent to my family and friends.
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An adventure!
Reviewed By Beth - Nashville, TN | Traveled to Japan | East and Southeast Asia
Renee found us great hotels and great flights, taking a lot of the stress out of planning our trip to Japan. She was flexible and patient as we planned our trip not once, not twice, but three times, having to reschedule several times. The itinerary Renee prepared was so helpful as we jumped from city to city - I always knew where we were going next. When issues did arise (no fault of Renee’s planning!), Renee had great advice and she helped us navigate the process of getting refunds and dealing with travel insurance.
Renee Piercy responded
"So happy you finally made it Japan! I'm glad you got to share it with your boys and that you such a good time. Can't wait to work with you again!"
I would recommend this agent to my family and friends.
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Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
Trusted Travel Advisor: A Trusted Travel Advisor credentials, resources and global connections translates to today’s consumer in respectful interactions, confidentiality, knowledge, and client advocacy of travel services provided in parallel with building long lasting client relationships that builds with each interaction.  A Trusted Travel Advisor knows their client better than the client may know themselves and puts those polishing touches on each travel collaboration.
Hawaii Destination Specialist
Globus + Cosmos Specialist
College of Disney Knowledge
Royal Caribbean Masters of Adventure
Princess Cruises Commodore Status

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Europe
View Album

    My Travel Stories

    Durnstein on the Danube

    River Cruise on the Danube

    If you ever get the chance to sail down the most famous river in Europe, do not pass it up.  Especially if that cruise involves wine-tastings!  Cruising is a great way to see the world, especially those great cities and towns in Europe.  Unlike ocean cruises, almost everything is included in a river cruise (food, drinks with meals, entertainment...
    Read more

    Client Testimonials

    European Adventure
    My husband and I just returned from a 2-week trip that Renee helped plan and got us ready to enjoy. She listened to what we wanted. We even had certain requests that she took seriously and made changes to the plan to make sure it was exactly what we wanted. Our trip was going to include 3 countries and visiting friends in two of those, which meant changes is the original plan, but she never made us feel like we were causing issues. Her main concern seemed always to be that we would be safe, comfortable, see as much as we wanted to see, and stay within our budget. Before we left, she had made us printed copies of the entire itinerary with the tickets/passes that we needed for specific activities. It made the trip very easy from that standpoint. Renee is willing to listen and align activities with the budget that you set, and is very willing to suggest ways to save or splurge. That insight made it possible for us to travel with peace of mind.
    Jennifer J., Cleveland, TN
    Trip to Italy
    Renee was sooooo helpful when we had ticket issues on the trip. We had a wonderful time in Italy from start to finish. We really appreciated Renee helping us arrange our travel and being there if something went wrong on our trip.
    Scott G, Murfreesboro, TN
    Easy Travel Planning
    Renee is awesome! She found the best resort ever for us in Antigua and troubleshoot rearranging our plans last minute when flooding hit Yellowstone. If you want someone to find you the best hidden gems and make travel planning easy call her!!
    Sarah G -- Chattanooga, TN
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