Communication was on! Any questions we had were answered very quickly. We wanted a "just show up" kind of vacation and they delivered. We had a direct flight. The transportation to the hotel was set up from the airport, the hotel knew we were coming, transportation back to the hotel was set. It was a very easy process, and I didn't have to plan a thing.

We always knew that we wanted a destination wedding. We chose to work with Mode Travel agency to ease the process for our guests with their travel bookings and to limit the amount of travel questions that we would receive while trying to plan our wedding. While I am a type A personality and an event planner myself, having a travel agent help with finding a resort, picking dates, and booking the travel made the beginning stages of planning a destination wedding a breeze! We had our destination wedding at the Hard Rock Vallarta in March 2025. Janessa was very hands on and responsive to my several calls and emails. She found the answers to my questions about the resort/wedding that I had before being set up with the resort coordinator which was very helpful. The resort coordinator doesn’t get in touch with you until 90 days before your arrival and I had several questions before that, that she was able to answer or find an answer to. She was very knowledgeable about the Hard Rock resort. I had 5 requirements of what I wanted from the resort; good food, good service, kid friendly, smaller in size and all-inclusive. The Hard Rock Vallarta was one of the first resort options that Janessa sent to me. This resort covered all of my requirements and then some! The service that they provided to me as the bride was outstanding. Janessa and Stephanie provided all of the details to our guests with their booking information, travel tips, and really broke it down and made it easy for non-travelers to follow along for a stress free travel experience. I started planning with only 10 months until our wedding date so I had a faster turnaround then most. Janessa was on top of all of the deadlines and reassured us that it would all come together, which it did! Our experience working with Mode Travel has been great! We would highly recommend others planning a destination wedding to work with Janessa at Mode Travel!

Everything went smoothly! We appreciated Janessa coordinating booking for our entire group; including flight changes for majority of the group and hurricane concerns. She did an amazing job of sending resort information, making connections with the wedding coordinators and answering any questions our guests had. We will most definitely use Janessa for future travel needs.

We worked with Janessa at Mode and she was beyond phenomenal! She found us the best pricing for exactly what we wanted! She was very personal and sincerely cared in how our destination wedding turned out. If Janessa wasn't available there was always someone who got back to us right away and helped! Mode Travel is the best travel agency to work with!

In January 2025, I contacted Mode Travel to coordinate the room reservations for our destination wedding at the Hyatt Resort in Punta Cana. Our coordinator was Janessa Engelhart, and she truly went above and beyond throughout the entire process, from the beginning until the end in March 2026. Janessa was incredibly organized, flexible, and ready to solve any issues for us and our guests. My fiancé and I didn’t have to worry about managing the room reservations because Janessa stayed on top of everything and kept us regularly updated. Janessa’s competency was impressive. Mode Travel was always prompt in responding and provided guidance for our Hyatt resort reservations and transportation. I highly recommend Mode Travel for destination weddings and tropical travel planning.