Panoramic Views on Avalon Waterways

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Cassy Buck, Travel Agent in Owatonna, MN

Cassy Buck

Owatonna, MN Travel Agent

Cassy Buck

Owatonna, MN · 7 Years of Experience

A full-service Travel Leaders Associate Agency
5.0
(9)
100% Recommended
Cassy booked the Ava Cancun all-inclusive resort for us, along with flights and shuttle transportation. We had an AMAZING vacation! She took into account our teenage... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

France, Germany, Switzerland, Ireland, Quintana Roo

Interests:

River Cruises, Escorted Tours, All Inclusive, Family Vacations, Couples & Romance

Suppliers:

Avalon Waterways, Globus, Delta Vacations, Funjet Vacations, Princess Cruises®

About Me

Heidelberg Castle
Heidelberg Castle

Are you dreaming of seeing the world, all from the luxurious comfort of your bed? Let me introduce you to Avalon Waterways—a travel experience that will transform that dream into a reality!

Imagine lounging in a beautiful, panoramic suite where you can literally watch the world pass by through a grand sliding door, all while nestled under the covers. Unlike most cruise lines where the bed faces a plain wall, Avalon ensures you’re always treated to breathtaking views by positioning the bed toward the stunning landscape beyond your window.And the comfort doesn’t stop there! Avalon takes customization to a whole new level, allowing you to choose the perfect bed firmness and pillow type to match your preference. Need something firmer or softer? No problem! They’ll bring in an entirely new bed if needed, and the same goes for your pillows. It’s all about making your stay feel like home—only better!

One of the greatest things about river cruising with Avalon is that your hotel moves with you. While you’re sleeping peacefully, you’re actually traveling to your next exciting destination. That means you never have to deal with the hassle of packing and unpacking or losing precious vacation time in transit. Every moment is maximized, so you can fully immerse yourself in each city you visit, without the stress of long drives or busy airports.

But perhaps the most underrated part of traveling with Avalon is the incredible connections you make along the way. Whether you’re enjoying a group excursion or sharing a meal at dinner, the atmosphere is perfect for building lasting friendships. By the end of your journey, you won’t just have a collection of unforgettable memories, but also lifelong friends from all over the world!

REVIEWS

Rating: 5.0
9 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 9 reviews

The perfect resort for us!
Reviewed By jo.b. - Mondovi WI | Traveled to Cancun | Quintana Roo | Mexico
Cassy booked the Ava Cancun all-inclusive resort for us, along with flights and shuttle transportation. We had an AMAZING vacation! She took into account our teenage son and activities for him, as well as our love for delicious food choices, and the desire for a relaxing atmosphere. She was excellent at communicating with us and providing the info we needed for the trip, including the new Cancun visitor tax requirement. She made all our dinner reservations for us prior to departure which was so important because the prime times were otherwise booked. She simply makes everything so seamless, we will definitely book future travel with her!
Cassy Buck responded
"Thank you so much for your kind words! I'm thrilled to hear that you had such an amazing time at Ava Cancun and that everything came together just the way you envisioned. It was a pleasure planning a vacation that balanced fun for your son, great food, and the relaxation you were looking for. I'm so glad the dinner reservations and travel details helped make things smooth and stress-free for you. I truly appreciate your trust and can't wait to help you plan your next getaway!"
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional Travel Planning Experience with Cassy
Reviewed By MakingMemories - Medford, MN | Traveled to Cancun | Quintana Roo | Mexico
Planning a last-minute vacation over the Christmas holiday seemed like an impossible task. I was overwhelmed after a short attempt try to book our vacation online and nearly gave up on the idea entirely. That’s when I decided to reach out to a travel agent, and I’m so glad Cassy was the person I got to work with. From the very first email, she was prompt, professional, and incredibly understanding of my needs. She asked how I preferred to communicate and accommodated my request for email, which was a great start. Her initial suggestions were good, but I soon realized I had several questions and that discussing them in person would be more effective. We quickly arranged an in-person meeting, which proved to be an excellent decision. Cassy’s expertise guided us through the entire process to finding our vacation destination. She handled all the details seamlessly and even followed up with helpful tips for navigating the airport to our transportation pick up to get to our destination. Th
Cassy Buck responded
"I’m so glad to hear that I could make your last-minute vacation planning a smoother and more enjoyable experience! From the moment we connected, it was a pleasure working with you to bring your holiday plans to life. It was great to guide you through the details and offer tips to help you navigate the journey with ease. Thank you for trusting me with your plans—I hope your trip was everything you hoped for and more!"
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great trip for choir students
Reviewed By Choir trip - Farmington, MN | Traveled to Fargo ~ North Dakota ~ USA
Cassy helped us get a hotel block in a pinch and worked with my school and another travel company to make things successful.
Cassy Buck responded
"I am so happy we could get this to work for the KIDS!!"
I would recommend this agent to my family and friends.
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Trip of a Lifetime
Reviewed By Manges - MN | Traveled to Bahamas | Caribbean
We absolutely loved our vacation to the clear waters of the Bahamas. The people and staff are so friendly and helpful. Food was amazing.
Cassy Buck responded
"Thank you so much for sharing your experience! I am thrilled to hear you enjoyed the beautiful clear waters, friendly staff, and delicious food. It was a pleasure helping you plan this vacation!"
I would recommend this agent to my family and friends.
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Best Birthday Trip
Reviewed By 123 - MN | Traveled to Curacao | Netherlands Antilles | Caribbean
Cassy was so helpful in fulfilling our needs from Island excursions to the best Hotel to give us the best experience.
Cassy Buck responded
"Thank you so much for your kind words! I’m so glad I could help you find the perfect hotel and plan exciting excursions to make your birthday trip unforgettable. It was such a pleasure working with you, and I’m thrilled you had a great experience. I look forward to helping you plan your next adventure!"
I would recommend this agent to my family and friends.
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Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Certified Active & Adventure Travel Specialist: During this certification program Travel Agents study several components including: Understanding the Active & Adventure Travel Customer, Destination Knowledge, Active & Adventure Travel Experiences, ATTA Travel Resources, Active & Adventure Preferred Suppliers, Case Studies and a Marketing Plan. This is a two-year study program.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
Trusted Travel Advisor: A Trusted Travel Advisor credentials, resources and global connections translates to today’s consumer in respectful interactions, confidentiality, knowledge, and client advocacy of travel services provided in parallel with building long lasting client relationships that builds with each interaction.  A Trusted Travel Advisor knows their client better than the client may know themselves and puts those polishing touches on each travel collaboration.
AmaWaterways Specialist
AmaWaterways Specialist
Avalon Waterways Specialist
Avalon Waterways Specialist
Globus family of brands Specialist
Globus family of brands Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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