Cruise Specialist

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Lisa Carter, Travel Agent in Fenwick, ON

Lisa Carter

Fenwick, ON Travel Agent
Super Agent

Lisa Carter

Fenwick, ON · 7 Years of Experience

Portfolio Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(65)
100% Recommended
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Caribbean, Bahamas, Bermuda, Alaska, Europe

Interests:

Cruises, River Cruises, Luxury Cruises, Honeymoons, Bachelorette Parties & Girlfriend Getaways

Suppliers:

Celebrity Cruises, Norwegian Cruise Line, Princess Cruises®, Royal Caribbean, AmaWaterways

About Me

on the beautiful Norwegian Joy
on the beautiful Norwegian Joy

I LOVE cruising! Cruising allows you to visit several places at once. You get to unpack once and travel everywhere! You may only get a taste of each destination, but you’ll find out if you want to go back and experience more. And you've got all the all-inclusive amenities right there on your floating resort!

I have years of cruising experience to various destinations including the Caribbean, Bahamas, Bermuda, and Alaska with Celebrity Cruises, Norwegian Cruise Line, Carnival Cruises, and Princess Cruise Lines. I am certified as a specialist with all of them, as well as Royal Caribbean and Disney Cruise Line. I also received the honour of being named one of Celebrity Cruises Iconic Advisors for 2023.

If you're a seasoned cruiser, I'd love to work with you to discover your next cruise destination; and, if you've never cruised before, why not give your first cruise a try? I'll guide you through the process from booking to embarkation and disembarkation. I promise you, you'll be hooked on cruising in no time!!!

REVIEWS

Rating: 5.0
65 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 65 reviews

Lisa turned our pandemic holiday into a dream!
Reviewed By Kerri - Ottawa | Traveled to Florida ~ USA
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the way. She got us really great deals on airfare. No easy feat during March Break. She looked after our hotels, rental car and special accommodation for a family member in a wheelchair. She was so kind and sympathetic when I made some last minute changes when I thought a disney cabin might not work as well as a disney springs hotel. She was so quick and efficient with making the change and gave us some other tips as well. Lisa has so much experience! She gave us tips on how to navigate the parks with a wheelchair.

One day into our trip, everything went sideways. Disney announced they would be closing the day we we were to be at Epcot. She was in touch with us daily to change our plans and turn our theme park vacation into a beach vacation. It ended up being so much fun and incredibly relaxing. It feels like a dream. Lisa is a travel angel!
I would recommend this agent to my family and friends.
27 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Best Travel Agent
Reviewed By Roberta - Fonthill, Ontario | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Lisa visited us at home and we discussed our travel needs. She took our travel criteria and she presented us with suitable options. After reviewing them we were able to narrow down our needs and she found us the perfect destination, Antigua! The resort was an all inclusive but Lisa went above and beyond by researching potential excursions for us take as well as looking into rental car agencies. Within the Portfolio that Lisa provided we were given flight itineraries, hotel info and vouchers, airport parking vouchers, excursion and car rental info, as well as a thank you gift. It contained all the information she knew we would need. When the world opens up for travel again I will book through Lisa exclusively!
I would recommend this agent to my family and friends.
19 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Perfect combination of relaxing and fun
Reviewed By Wader44 - St. Catharines | Traveled to Cayo Coco ~ Cuba ~ Caribbean
A buddy and I booked a fairly last minute trip with Lisa and she was great. She took care of everything and laid out everything we needed to do before during and after our trip to make it truly stress free.
I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
PORTFOLIO TRAVEL with Lisa Carter
Reviewed By L & D HILL - Brantford, Ontario, Canada | Traveled to Bahamas ~ Caribbean
I had worked with Lisa Carter and knew that she was also providing travel agent services through PORTFOLIO TRAVEL. My husband and I had never been on an extended cruise before and I knew that Lisa had so I messaged her. From the start, Lisa provided us with superb service and so much information about cruising and she immediately offered to help with our cruise ship booking and excursions and travel insurance. We didn't have to worry about a thing as Lisa was always one step ahead of us and even sent us a customized Travel Portfolio packed with all of our trip details and extra information. Then Covid-19 happened and one week before our trip, we had to cancel. Lisa took care of this as well and even stayed in contact with the Travel Insurance Firm to ensure that they dealt with our claim in a timely and fair manner. We would not hesitate to recommend Lisa Carter of TRAVEL PORTFOLIO at [email protected] for all of your travel needs.
I would recommend this agent to my family and friends.
20 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Recent vacation
Reviewed By Travel lover - Rivera maya | Traveled to Mexico
Lisa was amazing to work with in booking our first trip to Mexico. She was very knowledgeable and informative. I felt very prepared and good about our vacation and the ease of knowing she was always just a phone call away! Very kind, polite and professional.
Lisa Carter responded
"Thank you for your kind words! It was great to work with you too and I look forward to working with you again on your next vacation!"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
AmaWaterways Specialist
AmaWaterways Specialist
Celebrity Learning Certification
Celebrity Learning Certification
MSC Masters
MSC Masters
NCL University - Bachelor's Degree
NCL University - Bachelor's Degree
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Carnival Cruises Graduate Certificate
College of Disney Knowlege - Cruise Certificate

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Seminar at Sea on Celebrity Cruises
View Album

    My Travel Stories

    Royal Navy Dockyard

    Hidden Gems in Bermuda

    Let's talk about cruising to Bermuda. I love this itinerary for a few reasons. They sail from New York or Boston, a short flight or an easy drive to embarkation from the Niagara Region. You can do a short 5 day cruise with a single overnight on the island, or a longer 7 day cruise with 3 full days on the island so you can really immerse yourself...
    Read more

    Client Testimonials

    Repeat Clients!!!
    Just got back from my third trip booked with Lisa at Portfolio travel. I can’t see ever booking with anyone else. Lisa knows my needs and preferences and seems to finds the perfect place. She is very thorough with what I need to do and when to do it. 5 stars and I will recommend to everyone.
    EW, St. Catharines, ON
    BESbswy