Leisure Travel Specialist

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Lisa Carter, Travel Agent in Fenwick, ON

Lisa Carter

Fenwick, ON Travel Agent
Super Agent

Lisa Carter

Fenwick, ON · 7 Years of Experience

Portfolio Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(70)
100% Recommended
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

Caribbean, Europe, Jamaica, Cuba, Mexico

Interests:

Cruises, All Inclusive, Coach Tours, Celebration Travel, Beach Vacations

Suppliers:

Air Canada Vacations, Celebrity Cruises, Sunwing Vacations, Norwegian Cruise Line, Princess Cruises®

About Me

That online travel booking site you were looking at? It doesn't have a conversation with you. But I do. It won't recommend that resort with a spectacular pool because you prefer spending more time at the pool than the beach. But I will. It can't tell you the specific differences between staterooms and locations on a cruiseship. But I can. And it doesn't care that you're celebrating a milestone. But watch me pop the champagne! 

Here's more reasons you should work with me:

I KNOW TRAVEL PRODUCTS If something were to go wrong or there were any last-minute changes, which suppliers have the best cancellation policies? What’s the best travel insurance and should you get it? Just Ask Me! All of the suppliers I will recommend or book I have either travelled with, worked with, or done extensive training with. Destinations I have not been to or sent clients to, I will have done extensive research about.

I TAKE CARE OF THE TRAVEL LOGISTICS How much time do you need for a layover? Would it make the most sense to rent a car, hire a driver, or something else altogether? If even starting down that train of thought is giving you sweaty palms, take a deep breath and give me a call. And, in the unfortunate event that something does go wrong, having someone on your side to help you through it to advocate for you is invaluable. Instead of being stuck internationally, frantically trying to track down all of the people you need to call, contact me and trust me to figure out the best plan for you.

I HAVE RELATIONSHIPS WITH TRAVEL SUPPLIERS You know when you’re visiting your neighbourhood restaurant where the servers are familiar and know your favourite drink or recommend your favourite dessert? Companies and people love to reward loyalty, and the same is true about travel providers. I have relationships with these companies and we want to keep that relationship mutually beneficial! Sometimes this can translate into extra attention, free upgrades, or discounts, all compliments of Portfolio Travel!

I GUIDE YOU EVERY STEP OF THE WAY In the age of online booking, it’s easier than ever to find “deals” online, but when you go through a massive online booking company, oftentimes you’re not seeing the whole picture. Is that hotel room so cheap because it’s on the side of the building next to train tracks and faces a brick wall? Working with me, you know exactly what you’re getting, and I won't sugar coat it. Because I work for you, not the travel supplier. I always stay updated on what is happening in the world of travel, and will likely have you 100% over-prepared for your trip! Just let me know what you’re looking for or have been dreaming about, don’t be surprised to see an email in your inbox with information about it!

MOST IMPORTANTLY, I GET TO KNOW YOU The more you work with Portfolio Travel, the more valuable our relationship becomes! With each trip you book through me, the more feedback you’re able to give on what worked for you and what you’d skip next time, making each subsequent trip we plan together even further beyond perfect.

So…let’s work together and start building your Portfolio of Travel Dreams! 

REVIEWS

Rating: 5.0
70 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 70 reviews

Lisa turned our pandemic holiday into a dream!
Reviewed By Kerri - Ottawa | Traveled to Florida ~ USA
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the way. She got us really great deals on airfare. No easy feat during March Break. She looked after our hotels, rental car and special accommodation for a family member in a wheelchair. She was so kind and sympathetic when I made some last minute changes when I thought a disney cabin might not work as well as a disney springs hotel. She was so quick and efficient with making the change and gave us some other tips as well. Lisa has so much experience! She gave us tips on how to navigate the parks with a wheelchair.

One day into our trip, everything went sideways. Disney announced they would be closing the day we we were to be at Epcot. She was in touch with us daily to change our plans and turn our theme park vacation into a beach vacation. It ended up being so much fun and incredibly relaxing. It feels like a dream. Lisa is a travel angel!
I would recommend this agent to my family and friends.
27 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Best Travel Agent
Reviewed By Roberta - Fonthill, Ontario | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Lisa visited us at home and we discussed our travel needs. She took our travel criteria and she presented us with suitable options. After reviewing them we were able to narrow down our needs and she found us the perfect destination, Antigua! The resort was an all inclusive but Lisa went above and beyond by researching potential excursions for us take as well as looking into rental car agencies. Within the Portfolio that Lisa provided we were given flight itineraries, hotel info and vouchers, airport parking vouchers, excursion and car rental info, as well as a thank you gift. It contained all the information she knew we would need. When the world opens up for travel again I will book through Lisa exclusively!
I would recommend this agent to my family and friends.
19 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Perfect combination of relaxing and fun
Reviewed By Wader44 - St. Catharines | Traveled to Cayo Coco ~ Cuba ~ Caribbean
A buddy and I booked a fairly last minute trip with Lisa and she was great. She took care of everything and laid out everything we needed to do before during and after our trip to make it truly stress free.
I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
PORTFOLIO TRAVEL with Lisa Carter
Reviewed By L & D HILL - Brantford, Ontario, Canada | Traveled to Bahamas ~ Caribbean
I had worked with Lisa Carter and knew that she was also providing travel agent services through PORTFOLIO TRAVEL. My husband and I had never been on an extended cruise before and I knew that Lisa had so I messaged her. From the start, Lisa provided us with superb service and so much information about cruising and she immediately offered to help with our cruise ship booking and excursions and travel insurance. We didn't have to worry about a thing as Lisa was always one step ahead of us and even sent us a customized Travel Portfolio packed with all of our trip details and extra information. Then Covid-19 happened and one week before our trip, we had to cancel. Lisa took care of this as well and even stayed in contact with the Travel Insurance Firm to ensure that they dealt with our claim in a timely and fair manner. We would not hesitate to recommend Lisa Carter of TRAVEL PORTFOLIO at [email protected] for all of your travel needs.
I would recommend this agent to my family and friends.
20 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Better than we imagined!! An unforgettable first taste of Italy.
Reviewed By Cid2026 - Ontario, Canada | Traveled to Italy | Europe
Our first trip to Italy was absolutely incredible, and Lisa helped make our dreams a reality! From the early planning stages to the trip itself, her organization and expertise made everything completely seamless. We travelled from Florence to Greve, down to Rome and ended in Sorrento for the latter half of our trip. Lisa curated incredible excursions for us along the way: walking through Pompeii with a private tour guide, cruising on a private boat tour of the Amalfi and Sorrento Coasts, and visiting a family's home to learn pizza-making while sipping homemade wine and limoncello. It was a flawless, beautifully planned vacation where all we had to do was show up and enjoy ourselves! We cannot recommend Lisa highly enough!
Lisa Carter responded
"Thank you for the kind words. I am thrilled that everything went seamlessly and according to plan! It was so great to see it all come together for you! I look forward to working with you again on your next adventure!"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
AmaWaterways Specialist
AmaWaterways Specialist
AMResorts Master Agent
AMResorts Master Agent
Celebrity Learning Certification
Celebrity Learning Certification
NCL University - Bachelor's Degree
NCL University - Bachelor's Degree
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Costa Rica Specialist
Club Med Specialist Diploma
Marriott International - Hotel Excellence
Air Canada University
Air Canada Vacations Masterclass

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

Repeat Clients!!!
Just got back from my third trip booked with Lisa at Portfolio travel. I can’t see ever booking with anyone else. Lisa knows my needs and preferences and seems to finds the perfect place. She is very thorough with what I need to do and when to do it. 5 stars and I will recommend to everyone.
EW, St. Catharines, ON
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