Europe Travel Specialist
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Lisa Carter
Fenwick, ON Travel Agent
Lisa Carter
Fenwick, ON Travel Agent· 7 Years of Experience
Portfolio Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(65)
100% Recommended
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials
Areas of expertise
Destinations:
Europe, England, Scotland, Italy, PortugalInterests:
Cruises, All Inclusive, Coach Tours, Beach Vacations, Family VacationsSuppliers:
Celebrity Cruises, AmaWaterways, CIE Tours, Globus, Air Canada VacationsAbout Me
Jedburgh Abbey, Scottish Borders
It all began with our family vacation to the UK. I built our 3-week itinerary from arrival in London to departure in Glasgow and everything in between. Being an “old-school” 80s girl who didn’t grow up with a smartphone, I printed it all out and stored it in a handy purple binder. Each page was organized, in order, with the confirmations, coupons, vouchers and tickets we needed for that day.
The fam may have made fun of me for having it out at the airport before we took off on our adventure but…by about day 3, they were all asking “What’s in the purple binder for today?” We found my purple binder an invaluable tool that made our trip run as smoothly as any guided tour.
Since then I have designed custom itineraries for the UK, Italy, Portugal, arranged bookings for guided and self-guided tours, and sent clients on a variety of European cruises.
Contact me to help build your next bucket list European vacation - whether it be your own custom itinerary, a guided tour or an ocean or river cruise visiting multiple countries across Europe!
Reviews
Certificates & Awards
My Places
Client Testimonials
Areas of expertise
Destinations:
Europe, England, Scotland, Italy, PortugalInterests:
Cruises, All Inclusive, Coach Tours, Beach Vacations, Family VacationsSuppliers:
Celebrity Cruises, AmaWaterways, CIE Tours, Globus, Air Canada VacationsREVIEWS
Rating: 5.0
65 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 65 reviews
Lisa turned our pandemic holiday into a dream!
Reviewed By Kerri - Ottawa | Traveled to Florida ~ USA
Lisa is AMAZING! We went to Florida for March Break. It was a trip we planned 6 months out. Lisa helped out every step of the way. She got us really great deals on airfare. No easy feat during March Break. She looked after our hotels, rental car and special accommodation for a family member in a wheelchair. She was so kind and sympathetic when I made some last minute changes when I thought a disney cabin might not work as well as a disney springs hotel. She was so quick and efficient with making the change and gave us some other tips as well. Lisa has so much experience! She gave us tips on how to navigate the parks with a wheelchair.
One day into our trip, everything went sideways. Disney announced they would be closing the day we we were to be at Epcot. She was in touch with us daily to change our plans and turn our theme park vacation into a beach vacation. It ended up being so much fun and incredibly relaxing. It feels like a dream. Lisa is a travel angel!
One day into our trip, everything went sideways. Disney announced they would be closing the day we we were to be at Epcot. She was in touch with us daily to change our plans and turn our theme park vacation into a beach vacation. It ended up being so much fun and incredibly relaxing. It feels like a dream. Lisa is a travel angel!
✓ I would recommend this agent to my family and friends.
27 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Best Travel Agent
Reviewed By Roberta - Fonthill, Ontario | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
Lisa visited us at home and we discussed our travel needs. She took our travel criteria and she presented us with suitable options. After reviewing them we were able to narrow down our needs and she found us the perfect destination, Antigua! The resort was an all inclusive but Lisa went above and beyond by researching potential excursions for us take as well as looking into rental car agencies. Within the Portfolio that Lisa provided we were given flight itineraries, hotel info and vouchers, airport parking vouchers, excursion and car rental info, as well as a thank you gift. It contained all the information she knew we would need. When the world opens up for travel again I will book through Lisa exclusively!
✓ I would recommend this agent to my family and friends.
19 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Perfect combination of relaxing and fun
Reviewed By Wader44 - St. Catharines | Traveled to Cayo Coco ~ Cuba ~ Caribbean
A buddy and I booked a fairly last minute trip with Lisa and she was great. She took care of everything and laid out everything we needed to do before during and after our trip to make it truly stress free.
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
PORTFOLIO TRAVEL with Lisa Carter
Reviewed By L & D HILL - Brantford, Ontario, Canada | Traveled to Bahamas ~ Caribbean
I had worked with Lisa Carter and knew that she was also providing travel agent services through PORTFOLIO TRAVEL. My husband and I had never been on an extended cruise before and I knew that Lisa had so I messaged her. From the start, Lisa provided us with superb service and so much information about cruising and she immediately offered to help with our cruise ship booking and excursions and travel insurance. We didn't have to worry about a thing as Lisa was always one step ahead of us and even sent us a customized Travel Portfolio packed with all of our trip details and extra information. Then Covid-19 happened and one week before our trip, we had to cancel. Lisa took care of this as well and even stayed in contact with the Travel Insurance Firm to ensure that they dealt with our claim in a timely and fair manner. We would not hesitate to recommend Lisa Carter of TRAVEL PORTFOLIO at [email protected] for all of your travel needs.
✓ I would recommend this agent to my family and friends.
20 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Recent vacation
Reviewed By Travel lover - Rivera maya | Traveled to Mexico
Lisa was amazing to work with in booking our first trip to Mexico. She was very knowledgeable and informative. I felt very prepared and good about our vacation and the ease of knowing she was always just a phone call away! Very kind, polite and professional.
Lisa Carter responded
"Thank you for your kind words! It was great to work with you too and I look forward to working with you again on your next vacation!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
DETAILS
Reviewed By Rib - Ottawa, Canada | Traveled to Cancun | Quintana Roo | Mexico
Great relationship with Lisa, she is always there to answer any questions and literally everything and anything is accounted for in her email, bookings, and experience. 10/10 GOAT
Lisa Carter responded
"Thanks so much for the kind words! It was so nice working with you and I look forward to planning your future travels with you as well :)"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Another unforgettable group trip!
Reviewed By SP - Ottawa | Traveled to Cancun | Quintana Roo | Mexico
2 years in a row, Lisa has made our group trip even more enjoyable, thanks to her organization and informative (+friendly) communications! Can't imagine booking a trip without her help and expertise. Would recommend in a heartbeat, especially if travelling in a large group with friends.
Lisa Carter responded
"I appreciate your kind words...it is always a pleasure to work with your group and thank you so much for sending those pictures of TRS Coral Hotel! Just stunning! "
✓ I would recommend this agent to my family and friends.
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TRS Coral Costa Mujeres
Reviewed By JamesD - Ottawa | Traveled to Costa Mujeres | Quintana Roo | Mexico
Great trip - Lisa made everything seamless and took all the worry and uncertainty out of the process. I'd gladly recommend Lisa to anyone.
Lisa Carter responded
"Thank you! It is always a pleasure working with your group and I'm so glad you loved the resort! Looking forward to planning your next beach vacation with you!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Exactly what I wanted.
Reviewed By Super happy traveller - Toronto,ON | Traveled to Bahamas | Caribbean
Lisa is fantastic. She found me exactly what I was looking for, on very short notice. She is super responsive and very organized. I appreciated her attention to detail and her follow. I would definitely recommend her to anyone planning a vacation and I will certainly use her services again for my next trip.
Lisa Carter responded
"I am so happy we were able to find the exact resort and dates you were looking for when all hope seemed lost! Looking forward to working with you again on your next vacation!
~ Lisa"
✓ I would recommend this agent to my family and friends.
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Holiday
Reviewed By Canadiangirls - Ontario | Traveled to Mexico
I hadn’t travelled in almost 10 years and needed a lot of hand holding. Lisa did this for me.
I was very short on time and hopelessly clueless yet she pulled a beautiful trip together for my daughter and me.
Lisa Carter responded
"I am so glad we found a great resort for you and your daughter to make beautiful memories! I look forward to working with you again to find your next dream vacation!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Mexico friends trip
Reviewed By Cindy C - Welland, On | Traveled to Quintana Roo | Mexico
We just got back from an all-inclusive trip to Mexico, and Lisa made the entire process incredibly easy. If you’re planning a group trip, I can’t recommend her enough!
She was so easy to talk to and responded to our questions right away. We were never left wondering about our booking status; she kept us informed every step of the way. She sent us plenty of reminders for deadlines and travel tips, which was a lifesaver for our group.
She took all the stress out of planning so we could just focus on having fun. We will definitely be booking with her again!
Thanks Lisa
Lisa Carter responded
"Thanks so much for the kind words! You make it easy by always knowing exactly what you want! I know this one in particular had a rocky start, but I'm glad it all worked out in the end for a fantastic friendcation! It is always a pleasure working with you and your groups!"
✓ I would recommend this agent to my family and friends.
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Relaxing Trip
Reviewed By Wadr44 - Viva Heavens | Traveled to Puerto Plata | Dominican Republic | Caribbean
Booking with Lisa is a guaranteed hassle free trip. She takes care of everything and checks in to make sure you are happy.
Lisa Carter responded
"Thanks so much for your kind words! I'm glad you enjoyed the vacation and look forward to hearing how your next one compares!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Christmas In DR
Reviewed By Amaisying Adventures - Gatineau, QC | Traveled to Dominican Republic | Caribbean
Lisa's service from beginning to end was excellent. She asked the right questions and was able to hone in on exactly what we were looking for.
Lisa Carter responded
"I am so glad everything went smoothly on this trip and hope that your Christmas in the Dominican was everything you dreamed of!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing friends trip
Reviewed By Roxy - Oakville | Traveled to Mexico | Mexico
Lisa booked a trip for the eight of us and made all the arrangements.The package she sent out with all the details was top notch, everything was lovely. I would highly recommend lisa to book any future travel for me.
Lisa Carter responded
"I'm so glad everything worked out for your group and I can't wait to see where in the world you will travel next!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Mexico Friendcation
Reviewed By Travelbug7167 - Southern Ontario | Traveled to Mexico
Lisa is an amazing person and travel agent! She was available to chat and ask questions to from the time we booked months ago to the days after we arrived home! She sends reminders of things that need to be done, and checks in while your on vacation to make sure everything is going as planned. We had a stress free vacation all due to her expertise in travelling! I highly recommend Lisa at Portfolio Travel, we will book with her again for our future vacations!
Lisa Carter responded
"I appreciate your kind words! You made it easy by knowing exactly what you wanted! I look forward to working with you on your future vacations!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Day of the Dead!
Reviewed By AmandaPanda - Ottawa, Ontario | Traveled to Mexico
We thought it would be a great idea to participate in Day of the Dead activities in Mexico City & then hope over to an all-inclusive somewhere to recover! Well it was too hard for us to organize, but Lisa made it seem like it was a walk in the park! Organizing all pieces of our trip and even thinking of things that we hadn’t! She covered all the angles, made sure we were taken care of, and even reached out during the trip to make sure everything was going well!
Lisa Carter responded
"I'm so glad you enjoyed your trip! I look forward to working with you again and seeing where in the world you will experience next!!!"
✓ I would recommend this agent to my family and friends.
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Bahamas 2025
Reviewed By Shelby & Wendy - ON | Traveled to Bahamas | Caribbean
Lisa always pours her all into helping us plan the perfect vacation. We had a wedding celebration to attend in the Bahamas and she provided multiple quotes for various accommodations, helped us figure out what would suit our needs based on what we prioritize. When we got news the pool was closed at the resort she immediately took action and reached out to the hotel on our behalf, as well as the sales manager. This alleviated stress on us as travelers and we are highly appreciative of her dedication. Lisa checked in while we were away reminding us to check in for our flights home. When we had an issue with Air Canada the day we flew home Lisa was on the phone with Air Canada immediately. She will always prioritize your experience, answer in a timely manner, help plan the most beautiful trips and provide everything you need for travel in a lovely booklet before you leave. Thank you again for everything Lisa!
Lisa Carter responded
"I appreciate your kind words! I'm glad I could be there to guide you through the unpredictability of travel and help make the situation as stress-free as possible! Looking forward to working with you in the future!"
✓ I would recommend this agent to my family and friends.
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Lisa was with us,taking care of every detail, everything step of the way!
Reviewed By Happy Traveler - Canada | Traveled to Ireland | Europe
Lisa provided expert 5 star service. She went above and beyond and anticipated our every need. Lisa was calm, warm and approachable. She had a keen eye for detail and put our whole package together. She sure picked the right profession. Her love of what she does is evident. Thank you for everything and I would recommend Lisa for all your vacation needs.
Lisa Carter responded
"Thank you! It was great working with you on your dream trip! Looking forward to collaborating with you on your next bucket list adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The magic of Ireland will linger on...best trip of my life!
Reviewed By LizBe - Toronto, Ontario | Traveled to Ireland | Europe
Thank you Lisa for helping me plan a dream trip to Ireland. Your positive attitude and expertise was instrumental throughout, from my initial inquiry to making it all happen! Looking forward to working with you for my next adventure!
So appreciated, Liz G.
Lisa Carter responded
"It was a pleasure working with you and I look forward to hearing where in the world you will be travelling next!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our Honeymoon to Nevada/Utah
Reviewed By RachelLund9 - Ayr Ontario | Traveled to Utah | USA
Lisa was absolutely incredible from start to finish on our honeymoon to Vegas and Utah. She was quick to respond to emails during the planning process and when she put together the final itinerary she really look our interests/discussions into consideration to pick activities or sights that we would love! She sent a hard copy of our portfolio to us in the mail a week before we left and we carried it with us everywhere. It has step by step directions for when our cell service was no good. It had recommended places to stop or places to eat along the way. It also had all the flight and hotel information we may have needed. Half way through our trip one of our hotels was not responding to provide check-in information. Lisa was on it right away and was contacting them and keeping us informed to make sure we had a place to stay. We felt at ease knowing we had her to connect with if we ran into any issues at all. We have already recommended her to some friends!
Lisa Carter responded
"Thank you so much! I am so glad to hear that the portfolio was so useful for you! I also appreciated that you sent me some pictures of the lovely scenery along the way! I look forward to working with you in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Italian Experience
Reviewed By S&BCole - Hamilton, Ontario Canada | Traveled to Italy | Europe
Lisa Carter was highly responsive and attentive to our needs, creating a unique Italy trip that matched our historic, leisure, and spiritual interests. She took the time to understand what we were looking for and suggested destinations, sites, and experiences that went beyond the typical tourist path. Throughout the planning and travel process, Lisa kept us informed and was quick to answer any questions or adjust the itinerary as our preferences evolved. Thanks to her expertise, we visited remarkable historical landmarks, enjoyed meaningful local interactions, and discovered hidden gems that enriched our journey. The entire trip felt personalized and seamless, truly making it an unforgettable travel experience.
Lisa Carter responded
"Thank you so much for your kind words! I am so looking forward to working with you and discovering where in the world you will travel to next!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great trip.
Reviewed By MGE - Kitchener, ON | Traveled to Alaska | USA
Our 7-person family group had a wonderful Alaskan cruise in July 2025. When we began planning the trip, we were overwhelmed by the choices and information about cruises. Our son found Lisa Carter and we were instantly impressed with the clarity of info she provided, her solid recommendations, and her willingness to answer any and all questions. She was prompt, helpful, and balanced in her advice and support. We happily recommend her!
Lisa Carter responded
"It was a pleasure working with your family on your Alaska cruise! I hope it was everything you dreamed of, and I look forward to working with you in the future and finding out where in the world you will travel next!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime with a beautiful surprise
Reviewed By MedLover25 - Niagara, Ontario | Traveled to Mediterranean | At Sea | At Sea
Speaking with Lisa for the first time was really exciting. She helped me surprise my partner for his 30th birthday by offering multiple options and destination ideas well within my budget. I decided on an 11-day Mediterranean trip, including a 7-day cruise. The entire trip was breathtaking, and Lisa offered her full support in planning and offering suggestions for accommodations and activities. To my surprise, my partner proposed on night 5 of the trip at the top of Capri on the second day of our cruise. A breathtaking memory we'll cherish forever, thanks to Lisa.
Lisa Carter responded
"It was truly my pleasure working with you on this milestone surprise 30th which turned into a second milestone of a proposal!!! Congratulations again, and I look forward to hearing about the wedding plans and of course working with you to plan your dream Honeymoon!!!"
✓ I would recommend this agent to my family and friends.
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our Alaskan Cruise on Grand Princess
Reviewed By Verdot - Auckland, NZ | Traveled to Alaska | USA
My wife and I decided to take a week’s Alaskan cruise starting in Vancouver in early June.
Our primary motivation was to spend time with other family members from Ottawa, and we enjoyed time with them. The preparation for the cruise was very thoroughly handled by Lisa. Every last detail such as when to put on luggage tags was covered. We have no complaints about the cruise company, which was superbly organised and competent in every respect
Lisa Carter responded
"I'm so glad everything went smoothly for your cruise and that you had a lovely time in Alaska spending quality time with family!"
✓ I would recommend this agent to my family and friends.
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Cruise
Reviewed By Mich - Fenwick Ontario | Traveled to Bermuda | Caribbean
As always a pleasure working with Lisa. No detail is ever forgotten.
Lisa Carter responded
"It's always a pleasure working with you as well! Looking forward to hearing where you will be travelling next!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
One for the books!
Reviewed By Stephanie - Bowmanville | Traveled to Cayo Coco | Cuba | Caribbean
Lisa was absolutely fantastic in navigating any questions or concerns we had before, or during our trip. She was extremely organized, and always made herself available for us. I would 100% recommend her, and will be using her in the future for booking any trips!
Lisa Carter responded
"Thanks for your kind words, I am so glad to hear you loved the resort and had a fantastic trip! Looking forward to working with you on your next vacation!"
✓ I would recommend this agent to my family and friends.
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We had a blast!
Reviewed By Ryan S - Hamilton, Ontario | Traveled to Caribbean Sea | At Sea | At Sea
Lisa was very professional and organized in her communication. We received a binder of information prior to our trip so we could be prepared at every step of the way. During the trip Lisa checked-in with us to make sure everything was going well. After the trip she was genuinely interested in hearing our feedback, all of which was good of course because we had a blast!
Lisa Carter responded
"I am thrilled to hear you loved your very first cruise, maybe the first of many to come! Looking forward to working with you in the future for your next vacations!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Unforgettable group trip!
Reviewed By SPF33 - Ottawa, Ontario | Traveled to Cancun | Quintana Roo | Mexico
We will be using Lisa's services for every trip from now on.
From Day 1, she was extremely accommodating and well-organized. Our group trip went from a bit of a chaotic mess trying to book it ourselves, to smooth sailing as soon as we reached out. Had an incredible trip and felt well prepared thanks to all the information and friendly reminders from Lisa!
Lisa Carter responded
"It was a pleasure to work with your group on this vacation, and I'm so glad you all enjoyed the resort so much! Looking forward to working with you all in the future!"
✓ I would recommend this agent to my family and friends.
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Great experience at Majestic Elegance Costa Mujere
Reviewed By James - Ottawa | Traveled to Costa Mujeres | Quintana Roo | Mexico
The trip was fantastic, and Lisa tee'd up everything nicely for us so the experience was seamless. A great experience, 10/10 all around.
Lisa Carter responded
"Thank you! I am so happy that everything went smoothly for you at Majestic Elegance Costa Mujeres!!! Looking forward to working with you on your future vacation plans!"
✓ I would recommend this agent to my family and friends.
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Perfect vacation
Reviewed By Suntrip - Welland Ontario | Traveled to Dominican Republic | Caribbean
Everything went very smooth. Lisa made sure of that. Helpful in every way.
Lisa Carter responded
"Thank you! I am so glad everything went well, you made it easy by knowing exactly what you were looking for in a vacation! Looking forward to working with you in the future!"
✓ I would recommend this agent to my family and friends.
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NCL cruise
Reviewed By Michelle - Fenwick ON | Traveled to Caribbean Sea | At Sea | At Sea
Lisa is always quick, thorough and organized. She is there when you need her and uses her knowledge to make your trip a good experience
Lisa Carter responded
"Thanks so much for your continued support! It is much appreciated!"
✓ I would recommend this agent to my family and friends.
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Awesome first big trip!
Reviewed By Firstbigone23 - Fonthill, ON | Traveled to Gulf of Mexico | At Sea | At Sea
My girlfriend and I went on our first big vacation and Lisa planned it all for us. Lisa was extremely efficient and organized. Always replying quickly to any questions we had was very much appreciated. When complications arose from the company we booked with Lisa was able to very quickly diagnose and correct them. Lisa made this trip as easy and seamless as possible, while helping us find an amazing deal to save money at the same time. With how organized everything was I cannot imagine booking with any other agent. We look forward to booking our next vacation with Lisa, big or small!
Lisa Carter responded
"I'm so glad you enjoyed your cruise so much! Looking forward to seeing where the next one takes you!"
✓ I would recommend this agent to my family and friends.
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Mexico trip
Reviewed By Laura - London, ON | Traveled to Mexico
Lisa was very helpful in planning our recent trip to Mexico. From the initial stages of choosing a resort, through to last minute travel reminders, she was quick to respond and make the trip as worry free as possible. It was a great experience!
Lisa Carter responded
"I'm so glad you had a fantastic experience in Mexico. Looking forward to working with you again in the future!"
✓ I would recommend this agent to my family and friends.
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Great trip.
Reviewed By AV - Welland Ontario | Traveled to Riviera Maya | Quintana Roo | Mexico
Trip was excellent. Resort was great all around. Would be hard not to go back again. Lisa did a fantastic job arranging things along with Air Canada reps down in mexico
Went very smooth. 4 hour flight delay on way down only downfall
Thanks again Lisa. Great job suggesting this resort. Rooms great. Pools great. Snorkeling on resort good. Lotsa entertainment and booze and food everywhere you turn.
Lisa Carter responded
"It was a pleasure working with you to find that perfect resort! I'm so glad that your trip to Grand Sirenis Riviera Maya exceeded your expectations, despite the delay on the outbound flight! "
✓ I would recommend this agent to my family and friends.
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Amazing trip
Reviewed By Pura vita - SAN José | Traveled to Costa Rica | Central America
We just loved our trip to Costa Rica with G adventures. The company was amazing and made it effortless for us . Our tour guide was so great.
Thank you Lisa Carter for arranging everything for us and checking in on us. We will definitely be using Lisa again on our next adventure.
Lisa Carter responded
"I'm so glad you loved your Costa Rica trip! I will agree with you that G Adventures is an amazing company. I look forward to working with you on your next adventure!"
✓ I would recommend this agent to my family and friends.
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Family of 15 DR vacation
Reviewed By JFurlong - Brockville, ON | Traveled to Dominican Republic | Caribbean
This is our second large family group vacation that Lisa has organized for us. Our group had a wide range of ages from a toddler, to 20 year olds, to mature adults. The resort she recommended was great for us all!
We did experience a couple of flight disturbances that were caused by the airline, but entirely handled by Lisa upon our return! Lisa is a fantastic communicator and she puts countless hours into each client from the beginning planning stage, until you to return safely home. She ensures your vacation is as smooth and pleasant as possible. Her service is unmatched.
Lisa Carter responded
"I am so glad that you had a fabulous time despite the hiccups with the flights! Looking forward to seeing where the family goes next!"
✓ I would recommend this agent to my family and friends.
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Exactly what we needed!
Reviewed By Travelpizza - Niagara Falls Ontario | Traveled to Cuba | Caribbean
This was our first experience travelling overseas as a couple and weren’t exactly sure what we were looking for in a vacation. Lisa wasted no time offering us multiple options, all within our budget and preferred destinations.
Lisa assisted in making arrangements for my partners birthday celebration while on holiday and checked in with us before, during and after our vacation. We couldn’t have asked for a more pleasant experience dealing with Lisa and can’t wait to work with her on our plans for next year. If we could give her six stars, we would!!
Lisa Carter responded
"Thank you so much for your kind words. I am so glad you enjoyed your getaway and I look forward to working with you on your future travel plans!"
✓ I would recommend this agent to my family and friends.
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Punta Cana Girls Grip 2024
Reviewed By Ros3””3 - Fonthill, Ontario | Traveled to Punta Cana | Dominican Republic | Caribbean
Lisa helped us book a birthday celebration to Punta Cana for December 2024. She presented us with a variety of resort and flight option within our budget and explained the highlights of each resort in a detailed email. She also helped with travel insurance, parking, excursion options, etc. She was available to anwser any questions or concerns we had during the booking process, as well as the duration of our stay. We appreciate her experience and expertise in the industry. Looking forward to booking our next trip with Lisa!
Lisa Carter responded
"I'm so happy you had the opportunity to celebrate a milestone birthday at a fantastic resort in Punta Cana! Looking forward to working with you again on your next trip!"
✓ I would recommend this agent to my family and friends.
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Girls Trip
Reviewed By Laura - Ilderton, ON | Traveled to Dominican Republic | Caribbean
Lisa was very helpful in providing resort recommendations to match our specific needs. She was timely in her responses and kept up updated during our travel days as well.
Lisa Carter responded
"Thank you for the kind words. I'm so glad you enjoyed your trip!"
✓ I would recommend this agent to my family and friends.
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Family Vacay
Reviewed By Seanna - Welland ONTARIO | Traveled to Dominican Republic ~ Caribbean
Lisa is always a pleasure to work with, she always finds the best deals. She makes sure we have all the information we need from start to finish. Checks in on us even while we’re away! I would recommend her to everyone!
Lisa Carter responded
"Thank you so much! It is always a pleasure working with you as well! Looking forward to planning your future family vacations with you!"
✓ I would recommend this agent to my family and friends.
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Wedding of the years
Reviewed By Vicki - Beamsville, Ontario | Traveled to Cuba ~ Caribbean
Lisa was amazing at putting together the trip details as requested, and meticulous with the details. When one of our party needed to cancel due to illness, she took care of everything!
Lisa Carter responded
"Thank you for the kind words...I'm glad you enjoyed the trip despite your travel companion being unable to join you! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Iceland
Reviewed By MS - Canada | Traveled to Iceland ~ Europe
Lisa is extremely professional, responsive and thorough! Always a pleasure working with Lisa. Lisa stays connected throughout the entire trip and follows up when you get home. Thanks Lisa!
Lisa Carter responded
"Thank you very much for your kind words. I look forward to working with you again on your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a Lifetime!
Reviewed By Amazing Italy - Welland, Ontario | Traveled to Italy ~ Europe
Lisa is Incredible! She pays attention to every detail to make sure you have the best vacation ever! She is extremely attentive and responsive. I truly believe she plans every trip like she is going on it herself. She is always very excited to hear about your journey when you are back. I have recommended Lisas expertise to everyone I know.
Lisa Carter responded
"Thank you so much for your kind words. I definitely appreciate all your referrals! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our dream trip to Italy!
Reviewed By Jessica - Ridgeville, Ontario | Traveled to Italy ~ Europe
Lisa helped us plan our dream trip to Italy twice in fact. She helped us the first time and the pandemic hit and she helped us navigating getting our money back. We then decided to go this past September and she helped us again. Her attention to detail and making sure we were prepared for everything was so appreciated. She answered all our question in a timely fashion and we had a lot of them. An amazing experience and I would highly recommend her services.
Lisa Carter responded
"Thank you for your continued support! I am so glad we finally made it happen this time!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Alberta sightseeing honeymoon
Reviewed By Matthew - Niagara Ontario | Traveled to Alberta ~ Canada
Lisa put together a custom itinerary for my wife and I for our honeymoon and we had a blast! Everything was very well taken care of and we had smooth travels getting to and from Alberta as well as maneuvering around the province sight seeing!
Lisa Carter responded
"Congratulations on your marriage! It was an honour to plan such a special occasion with you and I'm so glad we created unforgettable memories for you!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best trip of our lives!
Reviewed By CR - Niagara | Traveled to Mediterranean Sea ~ At Sea ~ At Sea
Lisa was fantastic! She helped us plan the best trip of our lives!
Lisa Carter responded
"I'm so glad you had such an amazing trip! I look forward to working with you on your next trip and we'll see if we can't top this one!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Country Music - Yeehaw!
Reviewed By Sharon - Hamilton | Traveled to Nashville ~ Tennessee ~ USA
Lisa handled EVERYTHING! She managed all the booking of tours, arranged flights and hotel. We just told Lisa where we wanted to go and in no time we had a planned vacation all put together in a handy book with tips on travel and all tickets for flight & tours. Lisa is very organized and efficient. Lisa will be planning our next trip! Love working with her.
Lisa Carter responded
"I'm so glad you had a blast in Nashville! I look forward to working with you on your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Cruise Adventure
Reviewed By Kathy ZV - Fenwick, Ontario | Traveled to Alaska ~ USA
Very thorough! Very organized! Very informed on specials, etc. in order for us to get the best possible deal. Very easy to work with!
Lisa Carter responded
"Thank you so much! I enjoyed hearing about your Alaska adventure and really appreciated the notes you emailed to me upon your return. Hearing about your specific experiences helps me to refine my recommendations for future clients embarking on Alaska cruise adventures!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Not just a trip, dream destination
Reviewed By Sheila - Crystal Beach, ON | Traveled to Newfoundland ~ Canada
You're never alone when you travel with Lisa's help. She is with you every step of the way. Plans as much or as little as you want. Makes an ordinary trip extra-ordinary. Lisa cares about her clients. She plans all my travel - whether in Canada or International and my worries are gone. Best price, best experience. I recommend her to everyone!
Lisa Carter responded
"Thanks so much for the kind words...it is always a pleasure to work with you on your vacation plans!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Vacation!!!!!!
Reviewed By Sam - Pelham Ontario | Traveled to Europe
I want to thank Lisa Carter for organizing my recent trip to Italy, Greece and Turkey. The entire trip was incredible and exceeded my expectations. Our hotels were fantastic - beautiful with great locations. Our tour guides were caring and knowledgeable. The arranged transportation went seamlessly.
Lisa Carter has now organized several vacations for me and is very thorough with a high attention to detail. I can’t wait for her to arrange my next vacation!
Lisa Carter has now organized several vacations for me and is very thorough with a high attention to detail. I can’t wait for her to arrange my next vacation!
Lisa Carter responded
"Thank you so much! It is always a pleasure working with you and I'm so glad the trip was a success! Looking forward to seeing where in the world you travel to next!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Agent
Reviewed By WAN - Niagara Falls | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Very helpful and knowledgeable
Lisa Carter responded
"Thanks so much for your feedback!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Travel Experience!
Reviewed By Danielle - Fonthill, Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa is amazing and makes everything so easy! We love working with her and will always book our trips with Lisa!
Lisa Carter responded
"Thank you for taking the time to submit a review! I am so glad you are enjoying the Bahia Principe Grand Aquamarine!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Family Vacation!
Reviewed By Charlie - Ontario | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa is a fantastic agent! She is very resourceful. She helped us plan the perfect family vacation.
Lisa Carter responded
"Thanks so much!!! I am so glad we found the perfect family resort for you at Dreams Onyx in Punta Cana! Looking forward to seeing where you decide to travel next!!!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
An Amazing Experience!
Reviewed By Liv - Ayr, Ontario | Traveled to Dominican Republic ~ Caribbean
My two friends and I booked our graduation trip through Lisa. Lisa was a wonderful agent who made our travelling experience stress-free. She met with us to discuss what we were looking for and helped us find a resort that met our needs while still being within our budget as students. The resort itself was incredible as it offered wonderful night-life, great food and amazing adventures. Lisa also helped organize a boat excursion which was the highlight of our trip. Before leaving for Dominican, Lisa prepared for us a portfolio complete with all of the important documents, along will a full itinerary and recommendations. I cannot recommend Lisa enough for all of her hard work on creating such special memories for my friends and me.
Lisa Carter responded
"Thank you! It was a pleasure working with you ladies as well, and happy to hear the travel portfolio kept you organized! Looking forward to seeing where your travels take you next and what fun we will have planning them! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great travel agent
Reviewed By Linda - Wainfleet, Ontario | Traveled to Cancun ~ Quintana Roo ~ Mexico
Wonderful support from beginning to end
Lisa Carter responded
"Thank you so much for your support! I look forward to working with you on your next vacation!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional Travel Assistance
Reviewed By Sonia - Ontario | Traveled to Belize ~ Central America
Lisa was excellent and she far exceeded my expectations for travel assistance. She went out of her way to ensure our entire group understood all travel arrangements and she advocated with the vendor for additional perks for our group.
Lisa Carter responded
"It was great working with your group! I am so happy you all had a memorable cruise! I look forward to seeing where you go together next year!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Grad Trip!
Reviewed By Erica - Guelph, ON | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Working with Lisa is a dream! She recommended the best resort for me and my girlfriends (3 recent university graduates)! After giving her a budget and some ideas on what we wanted, Lisa recommended Breathless Punta Cana which had everything we wanted and MORE! After that, Lisa made the booking process seamless and stress free! Thank you for all that you do!
Lisa Carter responded
"I'm glad that Breathless Punta Cana was the perfect fit for you and your friends! All the best to you in the next phases of your lives!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a life time
Reviewed By Drennie - Fonthill, On | Traveled to Ireland ~ Europe
Lisa listened to what I wanted to see on my trip to Ireland and found me the best tour. She made us feel comfortable that we could travel for a few days on our own. She provided the exact train and bus we had to take to travel to different cities in Ireland. See provided us with an itinerary that was laid out day by day for us. I can’t wait to plan my next trip with Lisa! Be
Lisa Carter responded
"I'm so glad you were able to check that one off your bucket list!! Looking forward to what the next one we'll be planning together will be!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Exactly what we needed- Relaxation and Easy!!
Reviewed By Frank - Guelph, Ontario, Canada | Traveled to Cayo Coco ~ Cuba ~ Caribbean
We gave Lisa a big task and she crushed it for us and took care of al of the details as well as made the special concessions we required. Including a 6 day stay and additional room which was very helpful. Thanks to Lisa me and my daughters had an awesome experience.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Romantic stay in Niagara on the Lake
Reviewed By Cara - Winnipeg, Manitoba | Traveled to Niagara Falls ~ Ontario ~ Canada
Lisa was great. She was very organized and knew the area well. We had a robust itinerary full of different ideas and she helped us make the most of our short getaway! I highly recommend her.
✓ I would recommend this agent to my family and friends.
19 of 38 people found this review helpful. Was this review helpful to you?YES|NO
Lisa is the Best!
Reviewed By Emma - Hamilton, ON | Traveled to Cuba ~ Caribbean
Lisa was always there to answer all of our questions pre-trip and during our trip. She presented us with many different options based on our goals for our trip and her recommendations did not disappoint. Very grateful for her and all her help!
✓ I would recommend this agent to my family and friends.
3 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Solid family vacation
Reviewed By Michelle - Fenwick Ontario | Traveled to Holguin ~ Cuba ~ Caribbean
She was patient, helpful and very organized. She provided answers to all of our questions and was able to navigate us through the Covid process
✓ I would recommend this agent to my family and friends.
2 of 6 people found this review helpful. Was this review helpful to you?YES|NO
The Best Trip I Never Went On!!
Reviewed By Shelby - Niagara Falls, Ontario | Traveled to Miami ~ Florida ~ USA
I can’t give enough praise to Lisa!! She is detailed, organized, provides viable options, and lastly is great at handling unexpected situations with ease! Long story short we planned every little detail of our Caribbean cruise together after it had been canceled due to covid and 4 days before our cruise departed I got covid!! To say the least it was unexpected and I was in shambles. Lisa was right there to support me and help lift the weight of it all from my shoulders. She assisted me with getting refunds and credits anywhere we could. Before that cruise had even sailed back we we’re already planning our next trip and Lisa again didn’t disappoint. So thankful to have somebody who plans your vacations as if they were their own.
✓ I would recommend this agent to my family and friends.
1 of 4 people found this review helpful. Was this review helpful to you?YES|NO
The most eventful holiday ever!!!
Reviewed By Wendy-Ann - Niagara Falls Ontario | Traveled to Miami ~ Florida ~ USA
This trip would not have been possible without Lisa, her knowledge, expertise and professionalism. She went beyond her role to ensure that our vacation was a success. Part of our group tested positive for Covid, so had to cancel before, it went smoothly with Lisa going above and beyond. Part of our party had to cancel, Covid. The rest of group went on cruise, enjoyed Ports of call. Testing to return home, we had some positive cases, so we had to use our Covid insurance that we purchased through Lisa, when contacted about this, she was on the phone assisting us to do what needed to be done for us to return to Canada. Upon return home she went over what we needed to do for the claim and has been contacting insurance company for follow ups, to ensure it is answered and addressed. She is a fantastic travel advisor who researches all the details and works to ensure you have a smooth, easy, relaxing trip. She does all the worrying! Will not book another holiday without her!!!
✓ I would recommend this agent to my family and friends.
1 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Relaxing Family vacation!
Reviewed By NFurlong - Fenwick, ON | Traveled to Ontario ~ Canada
We started working with Lisa when we were planning our first family trip to Hawaii. Lisa provided valuable insight into different accommodation types and activities/excursions which helped us to plan our budgeting. Nothing ended up getting booked because of Covid. We stayed in touch through her social media page and emails. Lisa would touch base to see what our comfort level with travel was through the pandemic. We finally decided we were ready to travel this summer, something private for just our family within Ontario. Lisa suggested Le Boat. A private boating rental along the Rideau Canal. Exactly what we were looking for. Lisa provided us with a rough itinerary to work with, guidebooks and maps, suggestions on where to dock and places to visit, coupons…all put together in a nice folder. It really kept us organized. Working with Lisa you get a true professional, never pushy or “salesy”, but someone truly interested in what your travel interests are. Highly recommend!
✓ I would recommend this agent to my family and friends.
13 of 30 people found this review helpful. Was this review helpful to you?YES|NO
Certifications & Awards
AmaWaterways Specialist
Celebrity Learning Certification
NCL University - Bachelor's Degree
Royal Caribbean University - Bachelor of Adventure
TICO Certified Travel Counsellor
Celebrity Cruises Iconic Advisor - 2023
Princess Cruises Commodore Diploma
BritAgent Certificate
Jamaica Travel Specialist
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Costa Rica, Central America
Booked It
Been There
We just loved our trip to Costa Rica with G advent...
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Bermuda, Caribbean
Been There
As always a pleasure working with Lisa. No detail ...
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Cuba, Caribbean
Booked It
Been There
Lisa was always there to answer all of our questio...
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Must Do:
Cayo Coco / Cayo Santa Maria
Alaska, USA
Booked It
Been There
Our 7-person family group had a wonderful Alaskan ...
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Must Do:
Alaska Cruise
Canada
Been There
Lisa was great. She was very organized and knew t...
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Must Do:
I'm a Good Canadian Girl!
British Columbia, Canada
Been There
Lisa was great. She was very organized and knew t...
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Powell River, British Columbia, Canada
Been There
Lisa was great. She was very organized and knew t...
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Vancouver Island, British Columbia, Canada
Been There
Lisa was great. She was very organized and knew t...
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Victoria, British Columbia, Canada
Been There
Lisa was great. She was very organized and knew t...
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New Brunswick, Canada
Been There
Lisa was great. She was very organized and knew t...
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Must Do:
Magnetic Hill
Nova Scotia, Canada
Been There
Lisa was great. She was very organized and knew t...
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Must Do:
Digby Scallops!
Niagara Falls, Ontario, Canada
Been There
Lisa was great. She was very organized and knew t...
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Must Do:
Lived here over 25 years
Ottawa, Ontario, Canada
Been There
Lisa was great. She was very organized and knew t...
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Must Do:
Where BeaverTails Originated! Where I grew up
Toronto, Ontario, Canada
Been There
Lisa was great. She was very organized and knew t...
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Prince Edward Island, Canada
Been There
Lisa was great. She was very organized and knew t...
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Must Do:
Home of Anne of Green Gables
Quebec, Canada
Booked It
Been There
Lisa was great. She was very organized and knew t...
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Must Do:
Club Med Charlevoix
Eleuthera Island, Bahamas, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Must Do:
Princess Cays
Grand Bahama Island, Bahamas, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Great Stirrup Cay, Bahamas, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Must Do:
NCL's Private Island
Half Moon Cay, Bahamas, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Must Do:
Carnival Cruise Line's Private Island
Nassau, Bahamas, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Must Do:
World Famous Straw Market
Port Lucaya, Bahamas, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Must Do:
Fun Marketplace!
Grand Cayman, Cayman Islands, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Must Do:
Snorkeling
Dominican Republic, Caribbean
Booked It
Been There
Lisa's service from beginning to end was excellent...
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Ocho Rios, Jamaica, Caribbean
Been There
I had worked with Lisa Carter and knew that she wa...
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Must Do:
River Tubing on the White River
London, England, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Manchester, England, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Old Trafford Museum and Stadium Tour
Northumberland, England, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Housestead's Fort along Hadrian's Wall
Oxford, England, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Preston, England, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Stratford upon Avon, England, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Learn all about Shakespeare
York, England, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Follow the York Cat Trail!
Azores, Portugal, Europe
Booked It
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Sao Miguel Island / Ponta Delgada
Edinburgh, Scotland, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Walk the Royal Mile and take the Scotch Whisky Experience!
Glasgow, Scotland, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Lunch at Kelvingrove Museum
Loch Lomond, Scotland, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Postcard-Perfect Views at Loch Lomond
Stirling, Scotland, Europe
Been There
Lisa provided expert 5 star service. She went abov...
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Must Do:
Stirling Castle
Cozumel, Quintana Roo, Mexico
Booked It
Been There 2 Times
Great relationship with Lisa, she is always there ...
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USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Must Do:
Our Neighbour to the South
Phoenix, Arizona, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Yuma, Arizona, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Miami, Florida, USA
Booked It
Been There
This trip would not have been possible without Lis...
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Orlando, Florida, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Must Do:
Disney!!!
Port Canaveral, Florida, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Must Do:
Cruise Port - near Orlando
Port Everglades, Florida, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Must Do:
Cruise Port - Fort Lauderdale
Buffalo, New York, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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New York City, New York, USA
Booked It
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Must Do:
Broadway!!!
Niagara Falls, New York, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Myrtle Beach, South Carolina, USA
Been There
Lisa is AMAZING! We went to Florida for March Brea...
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Must Do:
Mini-Golf Capital of the World!
Client Testimonials
Repeat Clients!!!
Just got back from my third trip booked with Lisa at Portfolio travel. I can’t see ever booking with anyone else. Lisa knows my needs and preferences and seems to finds the perfect place. She is very thorough with what I need to do and when to do it. 5 stars and I will recommend to everyone.
EW, St. Catharines, ON