Short Cruise out of Miami
Reviewed By AKA - Durham, NC | Traveled to Miami ~ Florida ~ USA
Sue was very helpful booking our Virgin Cruise and got us the best deal available
Sue Painter responded
"I'm so glad that you enjoyed trying this cruise line, thank you for working with me.
Sue"
✓ I would recommend this agent to my family and friends.
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Excellent Communication & Support
Reviewed By Kim K - Napa, CA | Traveled to Quebec ~ Canada
While my friend booked the cruise, working directly with Sue, I was able to experience the excellent communication and support that Sue provided after the booking was complete. While we didn't need her assistance, I felt like she cared and was there if we needed her.
Sue Painter responded
"Thank you, Kim. I enjoyed working with you and your friend."
✓ I would recommend this agent to my family and friends.
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Cruise
Reviewed By Cruise - Lakewood Ranch, FL | Traveled to Quebec City ~ Quebec ~ Canada
professional, knowledgeable,experienced,accessable, and responsive, in short great to work with
Sue Painter responded
"Thank you so much, Bill. I'm honored to have helped you two take your first trip in many years!
Sue"
✓ I would recommend this agent to my family and friends.
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Some ports were disappointing
Reviewed By Traveling Grandma - Lakewood Ranch, FL | Traveled to Canada
Excellent! Reliable information, prompt responses to questions, helpful app that compiled the itinerary of each day.
Sue Painter responded
"I think we need a more adventurous itinerary for you next time, Maggie!"
✓ I would recommend this agent to my family and friends.
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Smooth sailing with Sue’s expertise
Reviewed By Dave and Mare - Bradenton, Florida | Traveled to Ireland ~ Europe
It’s in the details! Sue booked our pre cruise 3 night stay in Dublin Ireland. She had us right in the center of town near the Spire of Dublin where we could walk to attractions.
We embarked on Azamara’s Journey Ship for a 10 day cruise on this boutique ship - balcony room - a wonderful way to tour all of Ireland, as your belongings and bed are in one place as we cruised around the country of Ireland and Northern Ireland. Disembarking SouthHampton, she planned transportation to London, where Sue booked our post cruise stay, again, central to sites in walkable distances.
Pre-trip Sue spent time with us to plan excursions, so we were all set to travel with itinerary planned for enjoyable days each and every day.
Sue Painter responded
"I'm thrilled you enjoyed Ireland and London so much!
"
✓ I would recommend this agent to my family and friends.
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Best in the Travel Business
Reviewed By Dave - Knoxville, Tennessee | Traveled to Europe
Ms. Painter is extremely knowledgeable of the travel industry, works hard for her clients for the best deals and for their best experience possible. She is a tenacious advocate for her clients with travel providers and will not stop until their best interests are insured. She will work for you, guide you, and advocate for you to insure your best possible travel experience.
Sue Painter responded
"Thank you, Dave. Appreciate your kind words."
✓ I would recommend this agent to my family and friends.
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Exceeded expectations
Reviewed By Yeags - Mt. Juliet | Traveled to Danube ~ On the River ~ At Sea
Timely/knowledgeable/comprehensive/enjoyable to work with!
Sue Painter responded
"Thank you, Linn!"
✓ I would recommend this agent to my family and friends.
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Best Travel Agent Ever!
Reviewed By RJ Cannon - Knoxville, TN | Traveled to Danube ~ On the River ~ At Sea
Sue is an excellent communicator! Sue planned the perfect trip for me and she kept me informed all the way through. She even sent a small video to go over some travel documents and told me what I should pay attention to (and what I should print). She even has an app that made putting all my documents into one location. My trip was carefree and perfect from the moment I booked it all the way through to my return.
Sue Painter responded
"Thank you, Raeus, I'm so happy you loved your trip and want to go again!
Sue"
✓ I would recommend this agent to my family and friends.
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Ireland with no rain
Reviewed By DianeO - Asheville, NC | Traveled to Ireland ~ Europe
Sue booked us a great cruise and has a great travel app for us keeping everything straight
Sue Painter responded
"Thank you, Diane. I'm so glad you enjoyed your sail around magical Ireland.
Sue"
✓ I would recommend this agent to my family and friends.
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Sue's Persistence Saved Our Trip
Reviewed By Kelly - Huntingtown, MD | Traveled to Scotland ~ Europe
Sue has set up two trips for us, and both have been fantastic. Following the first trip, she checked in with us, particularly about how well my husband did given his mobility issues. Based on that, she made excellent recommendations for the second trip that accounted for better mobility options. We were supposed to spend two extra days in Copenhagen, but our flights got cancelled three days in a row by Delta. Sue called them and spent a considerable amount of time on the phone with them. She got Delta to find us new flights, even though they had to move us to Icelandic Air, and we got to Copenhagen a few hours before the ship departed. Sue had even called the cab driver to keep him updated on our situation. Without her persistence I don't think we would have made our cruise! The recommendation of a cruise was an excellent one - we saw so many stunning sights in Scotland and Ireland, and getting to see them from the vantage point of the coast was amazing.
Sue Painter responded
"Thank you so much, Kelly and Bob. Can't wait to hear where's next for you two."
✓ I would recommend this agent to my family and friends.
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The Only Travel Agent I'll use
Reviewed By KT - Columbia, SC | Traveled to Florida ~ USA
I have known Sue personally for years. I have followed her globetrotting adventures as she literally traveled the world. All eight continents!
To say she is well-versed and fully understands every aspect of travel is an enormous understatement. When I found out Sue had become a travel agent, she was naturally my first choice.
Sue crafted the perfect trip for a friend of mine, and I with the perfect accommodations in the perfect location at the perfect price.
Then COVID hit and we didn't get to go. We were devastated!
Sue fought for us to get two extensions on the credit we were issued. Almost one year later, we decided to spend our credit in the Florida Keys because we were not able to make our schedules work for London.
Sue came through for us and found a fabulous oceanfront resort property that was amazing! Full kitchen, washer and dryer, just a few steps from the sea and the pool.
We had a fantastic week exploring the Keys in style.
She is absolutely the be
Sue Painter responded
"Thank you, Karon. We'll get you to London yet!"
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First trip to Europe
Reviewed By Warren - Louisville ky | Traveled to Croatia ~ Europe
Very helpful with our plans and was available during our trip for any questions that we had. Would use again.
Sue Painter responded
"Thank you, Warren! I'm ready when you are. :-)"
✓ I would recommend this agent to my family and friends.
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First Cruise
Reviewed By Rockinrobin721 - Robinson, Illinois | Traveled to Alaska ~ USA
Our very first cruise was in 2021 to Alaska. Sue was very helpful in getting it all organized for us. She’s easy to work with and her app was great in organizing our flights, cruise and excursions all in one place . She even helped alleviate my anxieties of cruising. We have since taken another cruise in 2022, New England/Canada and it went smoothly as well. I highly recommend Sue, she’s friendly, informative and just an overall great person and travel agent.
Sue Painter responded
"Thank you, Robin. It's so fun to help you two plan your trips!
Sue"
✓ I would recommend this agent to my family and friends.
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Our 3rd Thanksgiving Cekebrity cruise
Reviewed By Jojo - Bradenton | Traveled to Caribbean Sea | At Sea | At Sea
Sue has always been a great help in booking our trips with Crlebrity. This was our first to experience the Retreat category and was very pleased with the Tetreat private dining option, their private lounge and wonderful pool/lounge area as well. We love Eden, and we also were very impressed with the Chef’s specialty restaurant, Le Voyouge. Wonderful dining experience. I look forward to considering other cruise options with Sue
Sue Painter responded
"Thanks so much, Leah! Let me know when you're ready to go again."
✓ I would recommend this agent to my family and friends.
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We loved this trip!
Reviewed By Good times ahead! - Bradenton, Florida | Traveled to Tahiti | French Polynesia | South Pacific
We heard good things about Sue and attended a travel information meeting she gave. There were 10 or 12 people there all with different interests and Sue gave everyone options, ideas, shared personal experiences, gave tips and made herself available to work individually finalize plans and book the travel.
Sue helped us to find the perfect cruise, for a much lower cost than we expected including upgrades, excursions and on board credit! There were some steps needed to register but she walked us through every step and made it easy. She made sure we didn’t have any loose ends with flights , hotels and transportation to and from the ship.
We are currently considering our next trip and will start working with Sue as soon as we decide where and when to go. She’s the absolute best and we highly recommend her!
Sue Painter responded
"Thank you so much for your kind words, Lisa. Happy to help when you are ready to travel again."
✓ I would recommend this agent to my family and friends.
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Our dream cruise!
Reviewed By Beyond Satisfied! - Lakewood Ranch, Florida | Traveled to Bora Bora | French Polynesia | South Pacific
This year is our 50th wedding anniversary and wanted a very special trip to celebrate. We gave Sue an idea of what we’d like to do and she found us a 16 day cruise from Hawaii to Tahiti with many stops in between. The pricing, upgrades and on board credit she arranged were much better than we expected!
Our booking had a lot of steps in the process and we found Sue knowledgeable, well organized and proactive. She let us know exactly what we needed to get done and advised us on things we wouldn’t have thought of like advance arrangements for travel to and from the ship and scheduling excursions early.
She found us exactly what we were looking for to our dream destinations and made sure we were completely prepared for the journey. Sue is the best travel agent we’ve ever worked with.
Sue Painter responded
"Thank you! It's wonderful to hear that you had a great trip and enjoyed French Polynesia."
✓ I would recommend this agent to my family and friends.
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Simply Amazing Time!
Reviewed By J.S. - Greenacres, FL | Traveled to Germany | Europe
The Rhone/Rhine Cruise was simply amazing! I loved my room and where it was on the ship. I loved the excursions and because of your thoughtfulness also enjoyed an extra excursion in Amsterdam. I would definitely recommend Avalon to my friends and family. The food was consistently wonderful and presented perfectly. Every server was friendly and always helpful. The only snag was since our flight was delayed to Marseille, when we got there, our luggage was not there. Tony, Avalon's Cruise Director, was so helpful in getting our luggage returned to us. Thank you for the lovely treats in my room, and I have a Avalon shirt to remember a perfect trip!
Sue Painter responded
"You are so welcome, Janet. Anytime!"
✓ I would recommend this agent to my family and friends.
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Best trip ever!
Reviewed By Beanie - Ft Myers FL | Traveled to Caribbean
Sue connected us with a company to rent a scooter for my mom who has mobility issues and got us an ADA suite. The ship and suite was AMAZING! Fewer passengers was very enjoyable and all of the restaurants were fabulous!
Sue Painter responded
"I'm thrilled everything worked and you loved Explora Journeys enough to rebook. Thank you!"
✓ I would recommend this agent to my family and friends.
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Absolutely an amazing trip!
Reviewed By Rich - Bradenton, FL | Traveled to Italy | Europe
We had an amazing time cruising Italy with Azamara. All the crew was wonderful and they could not do enough for you. Eating gluten free was no issue, with special meals every night at dinner in the main restaurant. Because of that we made close friends with the two wait staff that looked after us. Again, thanks for all your assistance, as it made the trip easier on us.
Sue Painter responded
"Thank you, I'm thrilled you loved your sailing and Italy. "
✓ I would recommend this agent to my family and friends.
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Smooth as Silk!
Reviewed By Donny - Bradenton, FL | Traveled to Europe
All went as smooth as silk! We loved every minute. The crew and ship of Avalon were just wonderful. Our accommodations were very comfortable and well appointed. Thank you for the delightful treats that greeted us in our room upon arrival; that was so very thoughtful of you and a nice surprise. We realize in talking to others who were not so well guided, that they may not have had as easy a time in transfers and accommodations. To go full scope with Avalon beginning to end was really thorough and professional. As are YOU!!!
Sue Painter responded
"It makes me very happy you had such a wonderful trip! Thank you for letting me know."
✓ I would recommend this agent to my family and friends.
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First Oceania cruise was wonderful!
Reviewed By Sandy - Bradenton, FL | Traveled to Caribbean
I loved the cruise. Oceania was great for a first cruise. Very First Class. The excursions we picked were exceptional. I had a wonderful time. Thank you for all you did in planning our cruise. The chocolate strawberries were a nice surprise.
Sue Painter responded
"I'm so happy your first Oceania adventure was great! Thank you!"
✓ I would recommend this agent to my family and friends.
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Stress-free Italian Dream Vacation!
Reviewed By Rhonda M - Bradenton, FL | Traveled to Italy ~ Europe
We learned about Sue through some neighbors, and we were so happy to have found her! She helped us plan a wonderful land tour of Italy that gave us memories for a life time! Her vast knowledge of different countries, tour groups and airlines made us feel so comfortable with the decision/planning process, even though we had never been to Italy before. She kept us abreast of any changes in our flights while we were on our trip, even before the airline did. We could not have done this trip without her guidance and have already booked a cruise around Norway for next summer with her!
Sue Painter responded
"Thank you, Rhonda. Happy that you had an "Italy to remember.""
✓ I would recommend this agent to my family and friends.
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Off the Beaten tourist path
Reviewed By George - Bradenton,FL | Traveled to Sicily ~ Italy ~ Europe
Offers best selections on trips, responds immediately to inquiries, very well organized, stays on top of your trip with recommendations ,
Sue Painter responded
"Thank you, George! It's my pleasure to help you explore."
✓ I would recommend this agent to my family and friends.
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Off the beaten path
Reviewed By George - Bradenton,Fl | Traveled to Sicily ~ Italy ~ Europe
5
Sue Painter responded
"Ha! Thanks for correcting your review, George. "
✓ I would recommend this agent to my family and friends.
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