Family and Groups Vacation Specialist
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Luciana Lord
Boiling Springs, SC Travel Agent
Luciana Lord
Boiling Springs, SC Travel Agent· 7 Years of Experience
Magical Moments Vacations by Luciana Lord, an independent agent with Magical Moments Vacations, a Travel Leaders Network Affiliate Agency
5.0
(61)
100% Recommended
Mrs Luciana pays close attention to details in planning both of family cruises. Read More >
About
Reviews
Certificates & Awards
Areas of expertise
Destinations:
Walt Disney World, Orlando, Jamaica, Bahamas, BrazilInterests:
Disney Vacations, Cruises, Universal Parks & Resort Vacations, Family Vacations, Theme ParksSuppliers:
Disney, Aulani, A Disney Resort & Spa, Royal Caribbean, Sandals and Beaches Resorts, Choice HotelsAbout Me
My passion for travel and the impact it can have in our lives brought me to this amazing path! My dad is a Geography professor and my mom is a History teacher and from a young age I was exposed to international cultures and how traveling can impact your vision and understanding of this big world that surrounds us. I am originally from Brazil, I am fluent in Brazilian Portuguese and English. I came to the United States sponsored by The Rotary Foundation to participate in a professional exchange. During this exchange I met a Rotarian that is my beloved husband since 2005, and we have 2 girls. We love to travel as a family. It is our way to escape from the routine that helps our girls thrive. We are big Disney and Universal fans, but we also truly enjoy exposing our girls to different destinations with different flavors and cultures! As a Travel Agent I will combine all my personal experience with international travel, airports, traveling with young kids, countless trips to Disney World, Universal, cruises and Brazil, exposure to different cultures and languages; and the amazing training provided by my host agency Magical Moments Vacations and suppliers, to bring you the best experience that will turn into memories that you and your family will cherish forever! Each one of my clients and their families are unique. I would love to get to know your family, your passions and interests, and help you to plan amazing trips that will be stress free and fulfilling!
I am here to help you make all your travel experiences personal and memorable and I value the opportunity to serve you.
Reviews
Certificates & Awards
Areas of expertise
Destinations:
Walt Disney World, Orlando, Jamaica, Bahamas, BrazilInterests:
Disney Vacations, Cruises, Universal Parks & Resort Vacations, Family Vacations, Theme ParksSuppliers:
Disney, Aulani, A Disney Resort & Spa, Royal Caribbean, Sandals and Beaches Resorts, Choice HotelsREVIEWS
Rating: 5.0
61 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 61 reviews
Best Family vacation so Far
Reviewed By Jeter Vacation - Chesnee SC | Traveled to Bahamas ~ Caribbean
Mrs Luciana pays close attention to details in planning both of family cruises.
Luciana Lord responded
"Thank you, Jeters!! I appreciate your trust in me!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Last minute but booked with ease!
Reviewed By Makayla - Boiling Springs, SC | Traveled to Universal Orlando ~ Florida ~ USA
Absolutely satisfied with the ease of a last minute pit stop at Universal. Luciana is extremely knowledgeable no matter what park or resort you plan to visit she is honestly the best person to ask questions to! We wanted to make a pit stop in Orlando on our way back from Miami. Even though it was so close to the date planned she was still able to make sure we got the best quote and had it planned out in a day. Not only did we get the best deal, she also gave me expectations and recommendations for the park so we knew just what to expect when we arrived! We also got to get in the park an hour early! Thank you so much for the help with our trip!????
Luciana Lord responded
"Thank you, Makayla! You are absolutely a pleasure to work with. "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Family Vacation!
Reviewed By Beautiful Beach - Shelby NC | Traveled to St. Pete Beach ~ Florida ~ USA
Lucian’s was so pleasant and helpful to work with! She helped us with all our questions and made the trip super easy!
Luciana Lord responded
"Thank you! It was my pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Great Family Vacation!
Reviewed By The Brewers - Roebuck, South Carolina | Traveled to Orlando ~ Florida ~ USA
So very easy! This was our first time traveling to Disney and she was so incredibly helpful!
Luciana Lord responded
"Thank you so much for the opportunity to assist with your first Disney trip! Traveling with family can be challenging and I love to help everyone to be prepared and have a good time."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Greatest Trip Ever
Reviewed By HBM - Asheville, NC | Traveled to Mediterranean Sea ~ At Sea ~ At Sea
Luciana did an amazing job in helping us book and execute the trip of a life time for my wife and I. From booking the actual trip to arranging transfers to booking reservations Luciana was on top of all of it. She made the complete experience easy.
Luciana Lord responded
"Thank you so much! It was my pleasure!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip Ever
Reviewed By KL - Fountain Inn, SC | Traveled to Universal Orlando ~ Florida ~ USA
She was very helpful, efficient, and knowledgeable.
Luciana Lord responded
"Thank you so much!!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip!
Reviewed By Crystal - Moore, South Carolina | Traveled to Bahamas ~ Caribbean
Luciana was great! She answered all my questions promptly and provided great suggestions and advice for someone going on a cruise for the first time!
Luciana Lord responded
"Thank you, Crystal for your trust in me and my services and for giving me the opportunity to do what I love! I really enjoy to use my experience to help first timers to get a good feel of what to expect, so they can enjoy the process and don't get too anxious.
It was such a pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best Family Vacation
Reviewed By Gretchin - Campobello, SC | Traveled to Bahamas ~ Caribbean
This was the best family vacation that we have ever had. Luciana took care of everything for us and it was prefect we never had to worry about a single thing, she helped with every aspect and everything was prefect.
Luciana Lord responded
"I know how much your guys waited to have this time together, and I don't take it lightly... Having grandparents, parents and small children traveling together is challenging, I am glad I could assist so you can focus in making amazing memories!
Thank you for trusting in me and in my services!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
A Go-To Resource for Disney Cruises
Reviewed By HW - Spartanburg, SC | Traveled to Castaway Cay ~ Bahamas ~ Caribbean
Luciana is a pleasure to work with. She is organized and efficient with a great sense of humor and an excellent work ethic. Her breadth and depth of knowledge with respect to traveling is impressive.
Luciana Lord responded
"Thank you so much! It was an honor to assist with your multigenerational family trip! To plan a trip that involves grandparents, parents and young kids can be challenging, but I take great pleasure in helping families to take the stress out of the planning process to really focusing in making the best memories together! "
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
really magical moments
Reviewed By Arlete - Simpsonville, SC | Traveled to Caribbean Sea ~ At Sea ~ At Sea
I always wanted to go on a cruise and had no idea where to start, and Luciana was a person that made this trip possible. She was super helpful, friendly, understood what I wanted and helped me with everything, clarified all my doubts, gave me tips and so I was confident and happy for my first cruise.
Luciana Lord responded
"Thank you! I was my pleasure to assist with planning your cruise vacation!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best Christmas in Universal Studios
Reviewed By Nichole - Rutherford, NC | Traveled to Florida ~ USA
Luciana is amazing! She told us all the best things to do and see. Very helpful in planning! She is super friendly and has the best customer service! We will definitely use her for our future travel needs and refer her to our family and friends!
Luciana Lord responded
"Thank you, Nichole! It was my pleasure to assist with your Holiday trip to Universal! "
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Royal Caribbean Cruise
Reviewed By Gretchin - Boiling Springs SC | Traveled to Bahamas ~ Caribbean
Luciana, has worked very hard for our company trip in 2020, with all of the challenges that this year has given us all she has gone above and beyond to make sure our trip is an unforgettable experience.
Luciana Lord responded
"It is my honor to work with you!
Thank you for your trust and I'm looking forward to serve you and your family in all your travel needs. "
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Family Trip
Reviewed By Cesar - Spartanburg, SC | Traveled to Cancun | Quintana Roo | Mexico
Highly recommend Luciana Lord. She planned our family trip to Cancun this past summer and made everything so easy from start to finish. Her communication, attention to detail, travel checklist, and excursion recommendations were spot on. She worked within our budget, and made the whole trip stress-free. Her professionalism, expertise, and genuine care for her clients really make Moments Vacations stand out in the travel industry.
✓ I would recommend this agent to my family and friends.
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Amazing Family Trip
Reviewed By Trip25 - Cancun | Traveled to Mexico
Highly recommend Luciana Lord. She planned our family trip to Cancun this past summer and made everything so easy from start to finish. Her communication, attention to detail, travel checklist, and excursion recommendations were spot on. She worked within our budget, and made the whole trip stress-free. Her professionalism, expertise, and genuine care for her clients really make Moments Vacations stand out in the travel industry.
Luciana Lord responded
"Thank you so very much!
It is my pleasure to assist your family in planning your precious vacation time!"
✓ I would recommend this agent to my family and friends.
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First cruise ever in my lifetime!!
Reviewed By Diane - Taylors, SC | Traveled to Aruba | Caribbean
Luciana was wonderful in making sure we received instructions in every step of the cruise. Every time I had a question, I knew I could call and get an answer within 24 hours. She was professional and efficient throughout the process. I would definitely recommend her to anyone looking for an excellent travel guide. She went above and beyond my expectations.
✓ I would recommend this agent to my family and friends.
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Ms.
Reviewed By N/A - Greenville SC | Traveled to Jamaica | Caribbean
Luciana thank you so much for a my cruise you made it happen you are awesome can't wait until I go again
✓ I would recommend this agent to my family and friends.
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The best trip we’ve ever taken
Reviewed By L & S - Boiling Springs - SC | Traveled to Alaska | USA
Everything about our trip went very smoothly, from planning, reservations, itineraries, and tours, everything exceeded our expectations. Our agent, Luciana, gave us some ideas that made our vacation memorable. Her knowledge and prompt communication made our trip much easier. My wife and I will definitely use her services in the future. We 100% recommend this agency; Luciana made our trip an unforgettable experience.
✓ I would recommend this agent to my family and friends.
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Cruise to Princess Cays/Celebration Keys
Reviewed By Abbslindsey - Inman, SC | Traveled to Bahamas | Caribbean
Luciana was amazing. She was on top of everything, answered our questions quickly, and made our whole trip easy and worry free. We will definitely be using her services again!
Luciana Lord responded
"Thank you! It was my pleasure! I'm excited you got to be one of the first guests enjoying Celebration Key!!!"
✓ I would recommend this agent to my family and friends.
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Will never plan a vacation without her!
Reviewed By JodieM - Chesnee, SC | Traveled to Cancun | Quintana Roo | Mexico
I am so impressed with Lucianna! We had an incredible experience planning our family trip to Cancún with her! From the very beginning, it was clear she absolutely knew her stuff. She took the time to understand what we were looking for and helped us build a vacation that was both fun and relaxing for everyone in the family! We traveled with 2 teenaged boys who can be tough to impress - and they loved the trip!!!!!
Lucianna was patient, responsive, and so easy to work with. She walked us through every step of the planning process, answered all our questions, and offered great advice based on her knowledge and experience. She checked in before the trip and answered questions I had during the trip to make sure everything was going smoothly — which made us feel completely supported and taken care of.
She truly went above and beyond to make sure our vacation was seamless and stress-free. Thanks to Lucianna, we were able to just enjoy our time together without worrying about the details. We can’t recommend her highly enough — she’s a total pro and a pleasure to work with. Thank you, Lucianna!
Luciana Lord responded
"Thank you so very much... I do pour my heart and my training to work for each client, and I truly enjoyed working with you in planning this amazing trip to celebrate your son's graduation and just spend time together making sweet memories. "
✓ I would recommend this agent to my family and friends.
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Our wonderful family vacation 2025
Reviewed By Luciana - SC | Traveled to Bahamas | Caribbean
We just returned from an unforgettable family cruise, and we it all to our incredible travel agent Luciana Lord. From the very beginning she made the entire planning process stress free and enjoyable. Every detail was thoughtfully handled from cabin arrangements to dining to scheduling wonderful shows. Making sure we had everything we needed before departure. Luciana was responsive, knowledgeable, and genuinely cared about making our trip special. The cruise itself was amazing.
Thank you Luciana for going the extra mile making sure our family had the best experience possible. We can’t wait to plan our next adventure with you.
The Greer Family
Luciana Lord responded
"I am so grateful fro the opportunity to assist with your sweet family's trip planning! It made my heart so happy to see everyone had the best time together and made special memories! Your family is just so precious to me! I cannot wait for the next adventure!"
✓ I would recommend this agent to my family and friends.
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Memorable 80th birthday cruise for my mom!
Reviewed By loveluciana - Greer, SC | Traveled to Alaska | USA
Luciana Lord has done it again—another amazing cruise for our family! She took all the stress out of planning, handling everything flawlessly from the early stages to our return home. I’ve worked with her on several trips, and I’m already excited to team up again for our 2026 graduation cruise!
Luciana Lord responded
"Dear Rita, It is my pleasure to work with you and I truly mean it! I love the way your family is always together making special moments and I am blessed to be able to be a small part on making them happen! Thank you!"
✓ I would recommend this agent to my family and friends.
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Guidance and Support Every Step of the Way!
Reviewed By Nichols Party of Two - Pensacola, Florida | Traveled to Anchorage | Alaska | USA
Many thanks to Luciana for helping us through every step of the trip planning process as well as for her exceptional support with our trip delay situation!
Luciana Lord responded
"Thank you for allowing me to assist with your cruise planning! It was my pleasure and I am looking forward to working with you again!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Disney Trip and Cruise!
Reviewed By Jess - Middletown, IN | Traveled to Bahamas | Caribbean
Luciana helped my family and I plan our Disney Cruise and trip to Disney World! She did such a fabelous job. She was so kind and easy to talk to. She asked us all kinds of questions to get to know our needs and wants on the trip. She also listened to everything I would like to make happen and helped us to make sure we were in our budget. She had all kings of great input and advice and she really made planning the trip fun and easy. She was well organized and helped us stay on track with due dates and making sure we remembered to sign up for everything on time. She mailed us a detailed itinary and packet to make sure we had everything we needed in one place. I will be using her again soon!
Luciana Lord responded
"Thank you for entrusting your family's magical vacation planning to me! It was my pleasure to work with you and an honor be a small part of your happy memories! Your words mean the world to me! "
✓ I would recommend this agent to my family and friends.
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Awesome Memories
Reviewed By Sassy57 - Spartanburg, SC | Traveled to Mahogany Bay | Honduras | Central America
So much fun and so many good memories made
Luciana Lord responded
"I am so glad! Thank you fro the opportunity to continue to assist with your travel planning!"
✓ I would recommend this agent to my family and friends.
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She is the absolute BEST travel agent around!!!
Reviewed By Makayla T - Boiling Springs SC | Traveled to Nassau | Bahamas | Caribbean
No matter what Luciana always gives it her all in planning! Whether it’s last minute or way in advance she gets the job done! This past vacation was even more last minute than normal due to work obligations we had no idea what to do we didn’t have a suggestion or idea in mind. Luciana had us a trip planned same day with quotes and gave us the time to ask questions and we were ready to pay and book within a week (would have been same day had the spouse not taken forever to read the quotes ha!) But the point is you can give her nothing and she will come up with the best vacation and plan it all! I recommend her EVERY TIME someone asks for a travel agent!
Luciana Lord responded
"Thank you so very much for your kind words and for allowing me to assist with planning your well deserved vacation time! I don't take it for granted!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Trip, Superior Service
Reviewed By S'burg Family - Spartanburg, SC | Traveled to Castaway Cay | Bahamas | Caribbean
We are consistent clients of Luciana, and she provided--as she always does--thoughtful, timely, and complete travel services for us. She is a wealth of information about the World of Disney, as well as non-Disney destinations. She is a pleasure to work with, an excellent communicator, and a creative and just-in-time problem-solver. She makes every trip that much better and easier.
Luciana Lord responded
"Thank you for your kind words! I am so honored to be able to be a small part of your family's happy memories! I don't take this honor for granted! It is my absolute pleasure to work with you and your family!"
✓ I would recommend this agent to my family and friends.
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Seamless cruising
Reviewed By Jacky - Taylors, SC | Traveled to Hawaii | USA
Luciana has booked many cruises for my travel group. She is very thorough and immediately handles all situations that arrive. I don't worry about anything after booking because she follows up on everything.
Luciana Lord responded
"Thank you so so very much for your kind words! It is me great pleasure to work with you and the group! "
✓ I would recommend this agent to my family and friends.
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Traveling with expert advice
Reviewed By Pat the hat - Spartanburg SC | Traveled to Antarctica | Antarctica
Advice and location specific cautions proved a great help.
Special attention to room location and features were well appreciated
Luciana Lord responded
"Thank you for the opportunity to assist with your cruise planning! It's been my pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
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Disney fun for the whole family
Reviewed By OhioMom - Fostoria, OH | Traveled to Orlando | Florida | USA
I great appreciated Luciana’s strong communication and recommendations to ensure we had a great trip. She was always willing to jump on the phone to talk about options or answer questions. Our trip was worry free!
Luciana Lord responded
"Thank you so much! It's been my pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
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Great and newest boat
Reviewed By Lee - Spartanburg SC | Traveled to Cocoa Beach ~ Florida ~ USA
Very nice and very understanding
Luciana Lord responded
"Thank you! I'm always here for you!"
✓ I would recommend this agent to my family and friends.
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Awesome experience
Reviewed By S&SB - SC | Traveled to Nassau ~ Bahamas ~ Caribbean
My wife and I have used Luciana for several cruises and she has always been an extreme professional
Luciana Lord responded
"Thank you so much! I appreciate both of you so much and very thankful for the opportunity to assist with your travel planning!"
✓ I would recommend this agent to my family and friends.
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A truly Magical vacation
Reviewed By Blackler Family - Spartanburg, SC | Traveled to Bahamas ~ Caribbean
Working with Luciana was amazing, she made the entire process seamless and enjoyable. She reminded us of every important date we needed to be aware of and gave us the sweetest going away gift with all of our important travel documents. We have already started talking about our next vacation and will be using Luciana for all of our vacation planning in the future.
Luciana Lord responded
"Thank you so very much! I loved every minute of planning this cruise for your family! I am looking forward to planning many more with you!"
✓ I would recommend this agent to my family and friends.
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A trip full of memories!
Reviewed By DenMeg - Greenville, SC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Luciana is the absolute best! Very meticulous and thought of everything so all we had to do was relax and enjoy ourselves! Thank you, Luciana!
Luciana Lord responded
"Thank you for your repeat business! I appreciate the opportunity to assist in making your vacation time an easy and stress free process!"
✓ I would recommend this agent to my family and friends.
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Greece Adventure
Reviewed By Anniversary Crew - Rapid City, SD | Traveled to Greece ~ Europe
Luciana was amazing to work with, she made the whole process a breeze. She sent us a full itinerary before our trip which was amazing. She is a true professional!
Luciana Lord responded
"Thank you so much for allowing me to assist with your trip planning!"
✓ I would recommend this agent to my family and friends.
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Our first cruise, and definitely not our last!
Reviewed By Alison - Spartanburg, SC | Traveled to Bimini Islands ~ Bahamas ~ Caribbean
Luciana is fabulous! She directed us toward a cruise choice that was a perfect fit and went above and beyond to be sure we had everything we needed.
Luciana Lord responded
"Your trust in me as your Travel agent means the world to me and I cannot wait to start planning your next one!!"
✓ I would recommend this agent to my family and friends.
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AMAZING TRIP!
Reviewed By Tanner H - Spartanburg, SC | Traveled to Grand Turk ~ Turks and Caicos Islands ~ Caribbean
Working with Luciana was easy and beneficial to planning our wonderful vacation.
Luciana Lord responded
"Thank you!!"
✓ I would recommend this agent to my family and friends.
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Best travel agent to plan your next trip!
Reviewed By Makayla - Boiling Springs, SC | Traveled to Walt Disney World ~ Florida ~ USA
Luciana has planned multiple vacations for us and she always gives us the perfect guidelines and best suggestions on how to plan our days! She has the answers to any question you can think of and is quick to respond to not only questions but also quotes, itinerary, and news about the parks!
Luciana Lord responded
"Thank you !! It's my pleasure to work with you! You are interested and receptive to all suggestions and takes in considerations pointers and directions! You are a dream client and I love to work with you!"
✓ I would recommend this agent to my family and friends.
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A very memorable trip!
Reviewed By Gina Means - Boiling Springs, SC. | Traveled to Nassau ~ Bahamas ~ Caribbean
Luciana is very knowledgeable and great to work with. She helped us with our first cruise and everything was perfect!
Luciana Lord responded
"Thank you! It was my pleasure!"
✓ I would recommend this agent to my family and friends.
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Above and beyonh
Reviewed By The Bishops - Spartanburg, SC | Traveled to Honduras ~ Central America
I've worked with other travel agents and I must say this was a completely different experience! She was with us through every step and made everything as stress free as possible. She reminded us of things along the way, that she couldn't do for us. She even provided us with a folder with every document we might need (except for our own identification) it felt like all we had to do was step on the ship! She provided us with lanyards for our sea cards, packing lists, luggage tags. I will never go with anyone else!!! Not to mention she is the kindest person, but also honest!
Luciana Lord responded
"Thank you so much! I know how hard we work every single day caring for our family and we deserve a vacation time that is stress free and allows us to make amazing memories!
I appreciate your business, your trust in me and your kind words!
"
✓ I would recommend this agent to my family and friends.
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Satisfied Returning Clients
Reviewed By H.W. - Spartanburg, SC | Traveled to Walt Disney World ~ Florida ~ USA
Luciana is passionate about providing a top-flight experience for her clients. She brings a breadth and depth of knowledge about all things Disney, resourcefulness, zeal, and a highly personal touch to her job.
Luciana Lord responded
"Thank you!! I am very passionate about Disney but even more passionate about helping families to make happy memories! "
✓ I would recommend this agent to my family and friends.
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Yes it was a wonderful cruise
Reviewed By The Bagwell’s - Greer SC | Traveled to Cayman Brac ~ Cayman Islands ~ Caribbean
Luciana was Great !! Very helpful. She answered all our questions. We just back from 9 day cruise on celebrity.
Luciana Lord responded
"Thank you so much!!"
✓ I would recommend this agent to my family and friends.
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Best Cruise with Friends!
Reviewed By Lolli - Greer SC | Traveled to Aruba ~ Netherlands Antilles ~ Caribbean
Working with Luciana has been a pleasure and she made booking our cruise a breeze, it was so easy that we have already booked a family cruise with her. Luciana is very knowledgeable and will answer all of the questions that you can think of from Special needs to what time is dinner. Luciana is the best!
Luciana Lord responded
"Thank you so much! It's been my pleasure and I am looking forward to assist your family in making special memories!"
✓ I would recommend this agent to my family and friends.
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Fantastic!
Reviewed By debbie - Tryon, NC | Traveled to Walt Disney World ~ Florida ~ USA
Another wonderful trip planned by Luciana.
I needed to change the dates in the middle of planning and then needed to shorten the trip- Luciana never blinked an eye and still got us a great discount.
Every detail was thought of - even when to check out of the hotel and when to leave for the airport.
I've always planned all our trips and having Luciana do the planning is a vacation in itself.
I recommend her highly. Am firming up dates for our next trip and I'm letting Luciana take care of everything.
You can't go wrong!
I needed to change the dates in the middle of planning and then needed to shorten the trip- Luciana never blinked an eye and still got us a great discount.
Every detail was thought of - even when to check out of the hotel and when to leave for the airport.
I've always planned all our trips and having Luciana do the planning is a vacation in itself.
I recommend her highly. Am firming up dates for our next trip and I'm letting Luciana take care of everything.
You can't go wrong!
Luciana Lord responded
"It is always my pleasure to work with you! Thank you so very much for your support and for trusting me with your well deserved vacation time! I cannot wait for us to start working on your next one!!"
✓ I would recommend this agent to my family and friends.
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Best Family Vacation!
Reviewed By Christie - York, SC | Traveled to Bahamas ~ Caribbean
It was excellent. She responded timely and provided me with all the answers to questions. It was a smooth process. Disney Wish was magical!
Luciana Lord responded
"Thank you so much for allowing me to assist with the planning of your land and sea Disney magical vacation! "
✓ I would recommend this agent to my family and friends.
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One amazing trip
Reviewed By Tammy - Wilmington, DE. | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Luciana is GREAT to work with! She always goes above and beyond to make sure all your needs are taken care of! She takes the worry out of planning a vacation she just takes care of everything!
Luciana Lord responded
"Thank you for entrusting the planning for your well deserved vacation time to me! "
✓ I would recommend this agent to my family and friends.
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Memories That Will Last a Lifetime!
Reviewed By Mackenzie - Clover, SC | Traveled to Walt Disney World ~ Florida ~ USA
Another unforgettable trip! This is our third year in a row going to Disney World with the help of Luciana. Once again, she provided her expertise and knowledge to ensure we had an amazing time. Having Luciana book and plan our trips has made the whole process a breeze and stress free. Luciana takes the time to explain the ins and outs of Disney. We felt very capable of navigating the Disney app and Genie+ with Luciana's guidance. All of her tips and tricks are so helpful. You won't regret allowing Luciana to help you plan a seamless and unforgettable trip!
Luciana Lord responded
"Y'all have my heart!! It is such a pleasure to watch your girls grow up and enjoy all different experiences that Disney provides! I appreciate you guys so much! Thank you for allowing me to be a small part of your family's treasured memories!"
✓ I would recommend this agent to my family and friends.
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Best Honeymoon!
Reviewed By Molly - Cincinnati, Ohio | Traveled to Argentina ~ South America
We decided that we wanted to go to Argentina for our honeymoon and a friend put us in contact with Luciana. She hooked us up with a great program that took us to Buenos Aires, Iguazu Falls, and Rio de Janeiro.
I had about a million questions as we went through the planning process and Luciana promptly answered everyone of them. If she did not know the answer she reached out to someone who did and got back with us. Before we left she confirmed and double checked all of our reservations. She also sent us a beautifully done itinerary and small gift pack of all of the essentials we would need. While we were in country she made sure to make herself available in case we needed anything.
We had so much fun on our honeymoon and that was largely due to the work and help that Luciana provided us with! I would highly recommend anyone thinking about working with Luciana to book with her, especially for South American travels!
I had about a million questions as we went through the planning process and Luciana promptly answered everyone of them. If she did not know the answer she reached out to someone who did and got back with us. Before we left she confirmed and double checked all of our reservations. She also sent us a beautifully done itinerary and small gift pack of all of the essentials we would need. While we were in country she made sure to make herself available in case we needed anything.
We had so much fun on our honeymoon and that was largely due to the work and help that Luciana provided us with! I would highly recommend anyone thinking about working with Luciana to book with her, especially for South American travels!
Luciana Lord responded
"Thank you so much for your trust in me and my services and for allowing me to do what I absolutely love. I love to help clients to feel confident that they can conquer the world and make memories that will last a lifetime!"
✓ I would recommend this agent to my family and friends.
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The Best Birthday Trip ever!!!
Reviewed By M.Hayes - Union,SC | Traveled to Walt Disney World ~ Florida ~ USA
Mrs. Luciana was very helpful and planned our entire trip to Disney for my son’s birthday!!! We will be using her again very soon! Thank you so much for your help!!
Luciana Lord responded
"Thank you so much, Monica! Such a pleasure to work with your family and I cannot wait for next time! "
✓ I would recommend this agent to my family and friends.
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No Stress Large Family Vacation
Reviewed By Megan - Spartanburg, South Carolina | Traveled to Bahamas ~ Caribbean
Luciana was amazing! She made the planning process for our family trip (with 16 people!) totally smooth and painless. She was always quick to answer our questions and provide advice. She is our forever travel agent!
Luciana Lord responded
"I an honored by the opportunity to assist with your family vacation! I know how hard all of you work for those moments! Thank You! I will always be here for you!"
✓ I would recommend this agent to my family and friends.
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30th anniversary trip
Reviewed By Deck Family - NC | Traveled to Universal Orlando ~ Florida ~ USA
Luciana is a very thorough and knowledgeable agent, any questions I had she was able to answer.
Luciana Lord responded
"Thank you for allowing me to assist with our family celebration trip to one of my favorite destinations!"
✓ I would recommend this agent to my family and friends.
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Our Wizardly World Adventures
Reviewed By Casey - Boiling Springs, SC | Traveled to Universal Orlando ~ Florida ~ USA
I have worked with Luciana twice now on our vacation planning to Universal Studios. She is so knowledgeable about the ins and outs of the parks! She is a delight to work with and has a magical personality which makes the planning much more personal.
Luciana Lord responded
"Casey! It truly is a pleasure to work with you! I appreciate the opportunity and I look forward to work with you again and again!"
✓ I would recommend this agent to my family and friends.
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The absolute best trip by the best travel agent!!!
Reviewed By Emma Terry - Lyman, SC | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
Luciana is the most amazing travel agent! Not only is she so amazing, but she is also so personable! If I ever had a question, Luciana would always message or call me back in the matter of minutes! She had every piece of information needed for my resort. She did everything for my honeymoon, so I didn’t have to worry about anything!!! And when we got to the resort, she had already asked the concierge desk to call and check on us:) I will never, ever use another travel agent other than Luciana!!! Sweetest person alive and the absolute best person to plan your trip! I have already started thinking about the next trip I want her to book! If you have any doubts, DON’T because Luciana is the best in the world!
Luciana Lord responded
"Emma, you are the sweetest!
I was a pleasure and a great honor to be entrusted with your Honeymoon planning! Thank you!"
✓ I would recommend this agent to my family and friends.
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Our trip to Cabo
Reviewed By Wine lovers - Boiling Springs, SC | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
This was such a fantastic experience. Even during COVID she kept us up today and informed. We felt as though we could relax and Chanel our energy on planning our wedding. It was such a great experience I have already recommended her to a co-worker. Luciana is absolutely wonderful and we are excited to work with her in future trips.
Luciana Lord responded
"Thank you! It has been my pleasure to work with both of you!
"
✓ I would recommend this agent to my family and friends.
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Fantastic!
Reviewed By debbie - Tryon, NC | Traveled to Universal Orlando ~ Florida ~ USA
We had a fantastic time at Universal Florida! I have always planned all our vacations so just having Luciana take care of everything was already like a vacation for me.
Everything was perfect- Luciana literally thought of everything. Loved the folder/info we received a few days prior to departure.
We're firming up the dates for a Disney World trip and I'm happily giving it all to Luciana to plan!!
Thanks Luicana!
Everything was perfect- Luciana literally thought of everything. Loved the folder/info we received a few days prior to departure.
We're firming up the dates for a Disney World trip and I'm happily giving it all to Luciana to plan!!
Thanks Luicana!
Luciana Lord responded
"Thank you so much for trusting me with your travel plans! It was a pleasure and I cannot wait to work with you for your Disney trip!"
✓ I would recommend this agent to my family and friends.
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A Magical Vacation
Reviewed By Mackenzie - Clover, SC | Traveled to Walt Disney World ~ Florida ~ USA
We worked with Luciana in May of 2022 to plan a quick, 3-day trip to Disney World. She spent hours on the phone with us to ensure we understood all the ins and outs of prepping for a Disney World trip. We enjoyed our trip SO much that we booked another trip for May of 2023!! The knowledge and expertise that Luciana has about ALL things Disney is truly unmatched. Her recommendations and shared experiences allowed us to have a seamless and enjoyable vacation. We would have been completely lost without the help from Luciana. I cannot recommend her enough!
Luciana Lord responded
"Thank you so much! It's such an honor to watch your family and kids grow up and make memories together at Disney! I'm looking forward to next time!!"
✓ I would recommend this agent to my family and friends.
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Best Family Trip to Disney World
Reviewed By The Correa Family - Duncan, SC | Traveled to Orlando ~ Florida ~ USA
I recently worked with Luciana Lord to plan a trip to Disney World. I cannot say enough great things about my experience with her. From the very beginning, she was incredibly helpful and went above and beyond to ensure that my family and I had the best possible experience. Her attention to detail made my trip worry-free. Overall, I would highly recommend Luciana Lord to anyone looking for a travel agent. Her expertise, attention to detail, and exceptional service make Magical Moments Vacations a standout in the industry. I can't wait to work with her again on my next adventure."
Luciana Lord responded
"Thank you so very much, Cesar! I'm very honored and cannot wait to assist your family with your next adventure! I was great to work with you because you really took the time to review the information I sent and to really have the best questions when we discussed our plans. I knew you would have a great time, because you were super prepared! Thank you!"
✓ I would recommend this agent to my family and friends.
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Best Honeymoon
Reviewed By Sam - Newark, DE | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Luciana was amazing to work with through this process.I planned my honeymoon with her and I’m so thrilled I did. My husband and I were not sure exactly what a honeymoon would look like trying to plan during a time with so many travel restrictions. However, Luciana took great care and paid close attention to details for all of our traveling. She cared about our trip and took excellent measures to make sure everything was taken care of from plane tickets, to van rides, to making sure we had an amazing resort with everything included. She explained each step of the process to us with clear instructions. This process was very easy because of Luciana. I will recommend her to everyone!
Luciana Lord responded
"Sam, Thank you so much for the opportunity to plan such a memorable trip! A Honeymoon is such a special time in your life and I am thankful for your trust in me! "
✓ I would recommend this agent to my family and friends.
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50th Anniversary family vacation.
Reviewed By Pam - Greer, SC | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Luciana was always quick to respond. She did lots of research to determine the best fit for us. She found us an amazing villa complete with staff.
Luciana Lord responded
"Thank you so much for the opportunity to assist your family! I am very honored to be part of special memories!"
✓ I would recommend this agent to my family and friends.
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Great trip!
Reviewed By Wheeler Family - Chesnee SC | Traveled to Cancun ~ Quintana Roo ~ Mexico
She is the best! She took care of everything! And got us the perfect spots for the info we gave her!
Luciana Lord responded
"Thank you! I am honored for your trust in me and your support! It is always a pleasure to assist with your family's vacations. "
✓ I would recommend this agent to my family and friends.
3 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional service during trying times
Reviewed By Jayne - Spartanburg, South Carolina | Traveled to CocoCay ~ Bahamas ~ Caribbean
Luciana was a pleasure to deal with, when we booked our Royal Carribean cruise. She was efficient, prompt and very knowledgeable. Unfortunately, our trip was canceled due to Covid. Luciana, continued to handle our cancellation with exceptional service and advice for the future. We can’t wait to book our next trip with Luciana. She truly care about each trip she plans as if it’s for herself. I will continue to recommend her to our friends and family.
Luciana Lord responded
"Thank you, Jayne! It means a lot!"
✓ I would recommend this agent to my family and friends.
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Easiest Group trip I ever booked
Reviewed By Ms.B - Boiling Springs, SC 29316 | Traveled to Orlando ~ Florida ~ USA
She is wonderful. Professional and Knowledgeable
Luciana Lord responded
"Thank you for entrusting me with an amazing group booking! "
✓ I would recommend this agent to my family and friends.
3 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Certifications & Awards
College of Disney Knowledge
Universal Specialist
Royal Caribbean Masters of Adventure
Jamaica Travel Specialist - Wedding & Honeymoon
Bahamas Specialist Program