Cruise Expert

Tim not only gave some great tips on St.Lucia he saved us and came through on helping us out with a travel problem. When you leave the country it's great to have a agent like Tim on your side. A++

Tim is very easy to work with. We just let him know where we’re thinking about going and he gets us plenty of options to choose what we think fits us best. Then we just let him know what we’ve chosen or if by some chance we’d like more options and he sets it up really almost immediately. We will definitely continue asking Tim for his help with our travels no doubt !

Very knowledgable, and easy to work with. Responds quickly to your questions or concerns. Helped resolve issues for us while so we didn't have to during our getaway.

Tim made this process extremely easy! Worked with 14 people for this trip and even worked with one couple to update their travel dates. Payment plan was easy and travel was seamless!

Excellent

Traveling made easy. No worries ever and everything is taken care of. Vacations are affordable using an agent with knowledge and connections.

Great trip guy, had question while on our trip. Called him and he got back to us immediately! Fabulous thank you Tim.

Tim is the best travel agent! He is extremely knowledgeable about cruises and takes the time to answer all of your questions. He is very patient, kind, funny, and respectful. He helped us find the best price for parking in Chicago and he took care of all the details of getting from point A to point B. He ensured that we had the proper documents and even suggested some special luggage tags for the cruise, so our bags wouldn't get lost. He helped us have a relaxing and fun trip! 5 STARS for Tim!

Tim was amazing to work with. Quick responses when I had questions. He contacted our resort for our honeymoon and made it extra special! We would definitely work with Tim again on our next trip! And our flights got changed but he worked with them and us and made our trip a day longer for cheaper! It was amazing! Thanks Tim!

Tim was great to work with. He was able to meet our expectations as far as our vacation in such a short notice. Thank you Tim, great job.

What can I say other then Tim is an amazing resource for all things travel. This is our second cruise he has helped us with. There are absolutely no dumb questions. And we had some good ones since we were trying a new cruise line. He's always quick to get an answer if he doesn't know something.
I also felt like i made a million small payments. He never complained or sounded bothered by my weekly phone calls. I appreciated that greatly.
We appreciate all his knowledge and look forward to using him again!!!

Tim was knowledgeable and accessible about what we wanted for our first cruise. There was a miscommunication about a drink package and the hotel we stayed at pre-cruise was disappointing (not his fault), but the actual cruise was tons of fun. Can't wait to go again.

Tim’s communication is great! The information provided is always spot on. If you need assistance day or night he is available!

Tim makes planning a vacation easy!

Tim did a fantastic job in getting the vacation we wanted in a short time. Look forward to working with him on booking our next trip.

Tim Tom the time to find out our needs and he made arrangements that were beyond my expectations! Great Job Tim can’t wait for the next trip! A big Thank You

Tim was very knowledgeable and helpful in every area of our trip.

Super helpful when it came to everything! Booking the location, answering questions, helping pick the best room! It turned out to be an amazing trip and met some awesome people from all over the world!

Tim was so very helpful from helping me plan our trip to helping with hotel reservation and information on what was needed for a very enjoyable trip.

I have never traveled before and had alot of questions. Tim was very patient with us and answered all my questions. The destination i originally wanted went up to high in price and i had not looked into other options, Tim suggested El dorado in Mexico, so i decided to give it a try.
This was an amazing resort. We enjoyed every minute of it. Tim had everything set up and the trip went smoothly. (Especially for never traveling before). Thank you Tim for everything.

Whenever we had a question Tim always got back to us no matter what day it was. A pleasure wo deal with.

Tim did a great job taking care of my travel needs and wants! Way less stressful than doing it myself. I will definitely be using him in the future! Thank you

Tim was able to accommodate to my personal traveling requests. All went well as planned. He didn't even act discouraged when i called to inquire upon switching resorts 4 different times (approx).

Very efficient and friendly.

Always available for ANY question. No matter how silly!!
Super informative and now he's working on our second cruise planning!! We so appreciate and recommend Tim!

What a great resource for information! If Tim didn't know the answer to our questions, he'd find out! It was our first time sailing Royal Caribbean and we were not disappointed.We appreciated his help so much he is booking our next cruise on Norwegian in December 2017. I have, and will continue recommending him to all my friends and family. THANK YOU TIM:)

We were new international travelers and had some concerns and felt overwhelmed prior to working with Tim with the number of resorts and options available. Tim was patient and honest and helped us find a great resort where our family had an amazing time. We look forward to working with Tim for a repeat trip next year.

I just had to tell Tim what kind of trip I was looking for and he gave me several options to choose from. He remembered from my first trip what I was looking for the next time I booked with him and he found the resort that worked for us very quickly, which turned out to be one of our best vacations. And because i booked with Tim, I didn't have to worry about a thing while I was there.

I had an excellent experience with Tim. He answered all of my questions and was very helpful. Definitely would recommend Tim to all of my friends and family.

We love to travel but hate booking and planning it. It was so simple to call Tim tell him where we wanted to go and when. He took care of everything. He even made making the payments so simple. Having Tim as our travel agent makes things so easy for us. He has the best ideas and advice on traveling. We highly recommend using Tim and his team for your next vacation.

I didn’t work directly with Tim but my dad did and had nothing but wonderful things to say about the experience. The resort and location that he referrred us to was beautiful, clean, and serviced there were efficient and staff was helpful and friendly. Everything overall was wonderful, no blip in the plans or services. Thanks again!

I contacted Tim to help me plan a 20th Wedding Anniversary vacation on a cruise to the Caribbean. Tim took the stress out of planning such an event by doing all the legwork and narrowing it down to the best choices based on my budget, time period and destination. There are so many choices and I needed expert help in a short timeframe! Tim provided several options and it turned out beautifully. I will for sure use Tim again on our next cruise vacation.

I booked an all inclusive trip to Mexico for 6 people last minute. (2 weeks notice) We just got home yesterday actually. Tim was VERY helpful and understanding, knowledgeable & non judgemental to the changes I kept throwing at him. He was very professional & made sure every detail was covered. I was emailed all my info right away. He was available to speak with me right away me when we had an issue of being stuck at the airport after missing our flight (Immigration issue made everyone miss there connection flights). He was on the phone ASAP trying to find us new flights out. I would highly recommend Tim to help with your next travel needs!

Tim was great. I was a very high maintenance customer and he took care of all my specific needs. Took a group of 14 out of state and he excelled. Flights and rental cars. Quick responses to me and answered the phone when i called.

Tim Flatz was an excellent travel agent to have on our side. He listened to our wants and helped us pick the perfect resort for our vacation. I would recommend Tim to anyone looking to book a vacation as we will go back to Tim next time.

Five GOLD stars!!! Quick, efficient responses to all our questions. The location was perfect and Tim was helpful in every way!!!!!

Mrs. Kimberly Brooks was a great agent to work with. She was kind, patience, and very caring. Mrs. Brooks made sure I was well prepared for my trip. She was with me from the beginning, the middle and the very end. In my mind I have started planning my next trip with her leading the planning. Thank you Mrs. Brooks.

Tim made our trip stress free! My niece was graduating from college in California and we needed flight, hotel and a rental car. He found us THE best price. We stayed at the Marriot by Venice Beach. We chose to make payments for our trip over time and Tim was very responsive to any call, email or text! Even when I couldn't find my confirmation number (which was in front of my face) he was friendly and professional! We will definitely book our next trip through Discovery Travel Planning.

Where do I begin. First trip was a group cruise where I literally just showed up. My son and I had never traveled out of the country before and this was also our first "group" trip. When I say we literally showed up. That's. What we did. Tim had everything in a folder labeled for each destination what we were doing where we were going and all of our transfers to and from all of our destinations. Second trip is another group cruise planned for April 2016. We hosted a cruise night. He came explained everything in detail and even had brochures and all of our pricing already done . Amazing. Third trip currently being planned for June 2016 is my destination wedding. There isn't enough space for me to write about all that he had done and all the time gone into planning that. Tim thinks of everything before you can ask he's handing you the paper or the reservation number. I have never felt so prepared to travel. Cannot wait to see what 2017 trips I can get him to start planning!!!!!! 6???????????? For Tim the Travel Agent Extradoinaire

Great to work with; fast response time; excellent overall service

Tim was quick in responding to my every question whether it was calling or email. I wanted a great affordable vacation fun for my whole family. He gave us some great ideas for cruises and destinations. Very knowledgeable, friendly and easy to talk to. Can't wait for our adventure to begin! Thank you Tim!

If you want travel planning made simple, Tim is your guy! He is very friendly, knowledgeable, and efficient. My wife and I had a great time on our trip to Florida last April, and have already booked a trip to California for June 2016. I would reccomend him to any and everyone looking for hassel free travel planning!

Very nice and knowledgeable.

Great Communication, awesome ideas and money saving tips. Very knowledgeable on cruises, excursions, and all inclusives. I would highly recommend Tim Flatz to anyone.

Tim is great to work with!

My husband and I talked about going on a cruise for a long time. This is new to both of us! Tim helped book the trip and excursions for us without any stress! We are looking forward to our cruise in April! We will be using Tim for all of our future trips!!

Tim is a great guy first off. I've know him before using him as a travel agent which made me a little hesitant to use him in case something went wrong, but he definitely came through. He helped me book my first ever cruise for my wife and I. Being it was my first cruise I had a ton of questions, and he answered them all almost inatantly. To top it off in our cabin for our cruise he had set up a special treat for our arrival without even telling us.

Tim is great to work with. He is always willing to go the extra mile to ensure your vacation is exactly how you dream it to be. Highly recommend.

tim was very helpful. all the bases were covered.

Tim did an awesome job organizing our group cruise. Excursions were fun and reasonable. Tim knew all the tips and trades. Will definitely book with Tim again.

Tim was great! He asked us what we were wanting out of our vacation and showed us a few options and once we picked the best option for us he set up a wonderful vacation. We had some questions after booking everything and Tim was always very prompt and helpful and made sure to answer all of our questions. We would recommend Tim to anyone wanting to plan a vacation!