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Austin Freng, Travel Agent in Grand Forks, ND

Austin Freng

Grand Forks, ND Travel Agent
Super Agent

Austin Freng

Grand Forks, ND · 8 Years of Experience

Austin Freng Travel LLC, an independent agent with WorldVia, a Travel Leaders Agency
5.0
(26)
100% Recommended
I used Austin to book a hotel room for me and my husband in Rochester MN for a doctor appointment prior to my surgery. He was... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Cancun, Lake Buena Vista, Playa Del Carmen, New Orleans, Cabo San Lucas

Interests:

Disney Vacations, All Inclusive, Theme Parks, Groups, Honeymoons

Suppliers:

Palace Company, Delta Vacations, Marriott Hotels, InterContinental Hotels Group, Sandals Resorts

About Me

My Last Trip to Moon Palace Resort
My Last Trip to Moon Palace Resort

As a passionate travel agent, my aim is to create incredible travel experiences while also saving you time and resources. I love putting together personalized trips that cater to your unique preferences, guaranteeing you a truly unforgettable journey. Whether it's a peaceful retreat for two or a fun-filled adventure for the whole family, I'm here to ensure that every detail is taken care of beyond your expectations.

My extensive expertise in Palace Resorts, Sandals, and Beaches Resorts equips me with unparalleled knowledge of these destinations' intricate nuances. This encompasses their pristine beaches, luxurious accommodations, world-class dining options, and exciting activities. Whether it's a romantic getaway at Sandals, a family-friendly retreat at Beaches, or a unique golfing experience in Cancun, Mexico, rest assured that every aspect of your stay will be meticulously curated to perfection.

My recognition as a finalist for the Spark Award in Entrepreneurship by the Better Business Bureau underscores my unwavering commitment to excellence in planning and service. Beyond crafting unforgettable vacations, I enjoy exploring new destinations, reading, and spending time with friends and loved ones.

If you're ready for an amazing adventure, please feel free to get in touch with me. I'm really excited about making your travel dreams come true. Just a heads-up - my response might end up in your spam folder, so be sure to include your phone number in the contact form for seamless communication.

Additional Languages
Spanish

Personalized Service

When working with me, you are going to be getting a service, unlike anything you have seen. As the only agent with this company, you will only be working with me and alone. I know that you may go thinking why not just do it on my own? And if something goes wrong you have no one to call. But if you go with me I am always on call. I am here at every corner of the planning process for you. 

REVIEWS

Rating: 5.0
26 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 26 reviews

Professionalism Quality Responsiveness
Reviewed By Kim - East Grand Forks M N | Traveled to Rochester ~ Minnesota ~ USA
I used Austin to book a hotel room for me and my husband in Rochester MN for a doctor appointment prior to my surgery. He was very fast at getting us the room that we wanted. And made sure that everything was ready for us at the time that we arrived at the hotel.
Austin Freng responded
"Kimberly, I am so happy that I was able to help you during your time in Rochester. I hope that your husband is doing well now. "
I would recommend this agent to my family and friends.
12 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Great Service
Reviewed By G - Grand Forks ND | Traveled to Minot ~ North Dakota ~ USA
I use Austin for his knowable experience and helpfulness when traveling. From first contact Austin listened to my wants and needs and ensured great line of communication from start to finish. I have used his services 4 times now and I personally would not use anyone else. After my trips he contacts me to ensure everything went well. They always do, but his attention to detail is beyond anything I have experienced. I personally am aperitive of Austin, if you are thinking about traveling I would use him
Austin Freng responded
"George, Thank you for choosing Austin Freng Travel, I am happy that you found such great value in the service that I provided to you and your family during your trips. I look forward to working with you on future travel plans. I am just an email away if you have a destination in mind. "
I would recommend this agent to my family and friends.
5 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Very Responsive
Reviewed By Hadley - East Grand Forks | Traveled to Smyrna ~ Georgia ~ USA
He got the exact hotel that my driver wanted. He got back to us immediately with all of the information . And my driver was able to stay in the same room
Austin Freng responded
"Hadley, Thank you for using Austin Freng Travel, I look forward to working with you on future trips. "
I would recommend this agent to my family and friends.
7 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Daughters first trip on a plane
Reviewed By Overthinker - Argyle, MN | Traveled to Las Vegas ~ Nevada ~ USA
Very friendly
Austin Freng responded
"I am glad that I was able to help you with your daughter's first plane ride. I know that it can be stressful the first time around. I hope to see you in future bookings. "
I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
I didn't have to worry about anything!
Reviewed By Aaron Horak - Crookston, MN | Traveled to Orlando ~ Florida ~ USA
Austin helped me with Military like precision!
Austin Freng responded
"Aaron, It was a pleasure working with you. Here at Austin Freng Travel I always plan a trip with military-level detail and precision. This allows me to provide you with the service that only I can provide. I look forward to working with you on your next vacation."
I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
A Honeymoon Wishes Agent provides the only full service honeymoon registry for couples that expect a higher standard for their wedding.
AMResorts Master Agent
AMResorts Master Agent
College of Disney Knowledge
Palace Resorts
AM Resorts
RIU Resorts
Sandals and Beaches Resorts

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Travel Stories

Mexico Family Trip

We used Austin to book our trip to Cancun Mexico in 2023 having never been to Mexico before and not knowing what to expect Austin recommended Moon Palace Moon Grand to us and we had the best trip of our lives. My family never had to worry about a thing Austin took care of all of it for us. from the first communication his attention to even the s...
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